Regional weather patterns in the southwestern United States frequently test the engineering involved in indoor air handling equipment in college facilities. Although an adequate indoor thermal environment has been found to affect student learning, little is known about students' perceptions of classroom heating and ventilation and impacts on learning. The purpose of this phenomenological study was to explore how students in accelerated medical technology courses perceived the environmental quality in their classrooms and discern whether these conditions affected overall gains in knowledge, persistence, and retention in their learning. Fourteen participants from 2 local community colleges were interviewed using purposeful sampling. Guided by Nicol and Humphrey's adaptive heat model along with the theories of Maslow, Bandura, and Bronfenbrenner, the research questions centered on how students perceived the classroom environmental quality and its effects on their learning and well-being. Thematic analysis was used to reveal concerns about the operational state of the heating, ventilation, and air conditioning systems, their effect on classroom environmental quality and the student's ability to attend class. Interview responses indicated that positive indoor environmental conditions are essential to students' learning. Project study results led to the development of a white paper for collaborative use at each development forum. Positive implications for social change include increasing staff members' knowledge about improving and maintaining adequate indoor environmental quality to support overall student achievement.

The study was conducted to identify characteristics that are associated with successful transfer to institutions of higher learning from 3 Phi Theta Kappa chapters at a large multi-campus Mississippi community college. The study examined participation rates and transfer rates of Phi Theta Kappa students. The current study also identified student characteristics that predict the successful transfer of Phi Theta Kappa members. A correlational methodological approach was employed. The Phi Theta Kappa chapters in this study have significant differences in membership, yet the factors that predict transfer to a 4-year university or college are few. The factors include age at transfer, cumulative grade point average, type of major, and associate degree completion. The analysis resulted in a model that may be used to predict the probability that a Phi Theta Kappa student will be a successful transfer. The model was able to predict the transfer of these students with significantly higher probabilities than the baseline model.

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Doctor of Education / Department of Educational Leadership / W. Franklin Spikes / The purpose of this basic interpretative qualitative study was to discover and understand graduates’ perceptions of customer service from their chosen college or university. How graduates perceive customer service of institutions of higher learning may induce some educational institutions to pursue continuous improvement and performance excellence. Graduates from the master’s level or higher have spent more than the average time in the educational setting compared to undergraduates or bachelor’s level students and are more likely to have greater awareness concerning the customer service attributes. These perceptions could give rise to process improvement techniques and programs that would be useful for a variety of institutions. The method used to acquire the data was interviewing individuals who had completed at least their master’s degree. The results of these interviews were analyzed by consolidating, reducing, and interpreting what the interviewees had to say and what the researcher discovered. Triangulation through reflection and field notes was utilized to ensure credibility of findings.

The problem of this study was the status of administrative assistants in higher education with special emphasis on (1) the role of the administrative assistant, (2) the internship aspects of the position, as perceived by college and university presidents throughout the United States, and (3) the professional qualifications held by persons filling positions as administrative assistants.

Made available in DSpace on 2016-04-25T16:44:42Z (GMT). No. of bitstreams: 1 Kanan Martins de Moraes.pdf: 2158282 bytes, checksum: a4afa0c9f9571640a6f3f4918b13ec6f (MD5) Previous issue date: 2014-12-11 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The higher education area in Brazil it s unquestionably in the rising, where in just 12 years, from 2000 to 2012 the number of private institutions more than doubled going from 1.004 units to 2.100, resulting in the increase of the demand, number of available courses, number of needed teachers resulting in more intense competition. Just as there the increase for the demand of higher education institutions, there also a considerable growth in the use of digital social media tools being the Facebook the most popular in the country in number of users and access time. This study objective is to look in how a higher education institution uses this tool in help to promote brand, and how is the analysis of used strategies and performance indicators. The chosen method for the study was the case study, followed by a well-defined protocol where a depth interview was chosen for information obtaining subsidized for observation techniques and secondary data obtained with the Quintly tool. The obtained result shows numbers that indicate a satisfactory growth in the follower s number and increasing the brand exposition directly by shares and indirectly by likes and comments, result of the strategy of rigid content selection that draws attention and attracts all public, including students, ex-students and the general community. Was possible observe, so, that the tool is powerful as a tool that helps the brand promotion and allows even the analysis of the satisfaction of these followers because not only increases the brand exposition power, but also shows a pride level showing themselves and public commenting their opinion about the institution. Ultimately the growth and the increase of the exposition obtained by the research enterprise seems satisfactory showing difficulties that, if repaired, will results in a better exposition, especially if some essential aspects were fixed like the monitoring and a higher exposition at weekends / A área de ensino superior no Brasil está em ascensão indiscutivelmente, onde em apenas 12 anos, de 2000 a 2012, o número de instituições privadas mais do que dobrou passando de 1.004 unidades para 2.100, resultando em um aumento da demanda, número de cursos disponíveis, número de professores necessários resultando em uma concorrência mais acirrada. Assim como houve um aumento pela demanda de instituições de ensino superior, houve, também, um crescimento considerável no uso de ferramentas de redes sociais digitais sendo o Facebook a ferramenta mais popular no país em número de usuários e em tempo de acesso. O objetivo deste estudo é observar como uma instituição de ensino superior faz uso dessa ferramenta no auxílio da exposição de sua marca, bem como a análise das estratégias utilizadas e indicadores de desempenho. O método escolhido para a realização do estudo foi o estudo de caso, seguindo um protocolo definido onde uma entrevista de profundidade foi selecionada para a obtenção de informações subsidiadas por técnicas de observação e obtenção de dados secundários com a ferramenta Quintly. O resultado obtido demonstrou números que indicam crescimento satisfatório no número de seguidores, ampliando a exposição da marca diretamente com compartilhamentos e indiretamente por curtidas e comentários, resultantes de uma estratégia de seleção rígida de conteúdo que chame a atenção e atraia todos os públicos, incluindo alunos, ex-alunos e a comunidade em geral. Foi possível observar, então, que a ferramenta possui um grande poder como ferramenta auxiliar na promoção da marca e permite até mesmo a análise da satisfação desses seguidores, pois não apenas amplia o poder de exposição da marca expondo-a mas, também, demonstra um nível de orgulho expondose comentando publicamente sua opinião a respeito da instituição. Por fim o crescimento e aumento da exposição da empresa pesquisada demonstrou-se satisfatório apresentando dificuldades que, se melhoradas, resultará em uma exposição superior, principalmente se corrigidos aspectos essenciais como monitoramento e uma exposição maior aos finais de semana

Competitive advantage does not depend solely on the creation and storage of existing and new knowledge. Rather, it requires sustained exploitation and production. The challenge becomes driven towards maintaining some mechanisms to help in producing new, and sharing existing knowledge. Harnessing the power of managing and sharing knowledge enabled companies like Apple and IBM to gain competitive advantage over their competitors. While such challenges have been closely examined in the extant literature, the context of knowledge management and sharing in higher education institutions (HEI) has only been lightly considered. However, considering the highly unique features of HEIs context in terms of autonomy, climate, distinct leadership and role of academics as knowledge workers, it can be argued that examining knowledge-sharing in the context of higher education is greatly needed. The literature has shown fragmented nature of examining academics' KS determinants in contemporary research. Thus, the need to comprehensively examine those influencers is essential. This thesis seeks to address the research gaps and contribute to the literature by asking What antecedents influence the process of knowledge-sharing (KS) between academics in HEIs, and how can the process of KS in HEIs be improved? Through the use of a quantitative research methodology, the research has developed eleven hypotheses to investigate the above-mentioned question. The findings in this study revealed to a very great extent that academics themselves can contribute towards influencing knowledge production and management, and determine the levels to which the universities will be able to share knowledge internally. The research reveals that organizational factors (affiliation, innovativeness, fairness represented by organizational climate and HEI leadership) were stronger predictors of academics' knowledge-sharing than individual (perceived loss of knowledge power, knowledge self-efficacy, perceived reciprocal benefits and trust) or technological ones.

This work is based on qualitative interviews with four educationists who before their university studies lack education in their own field of work. The study aims to explore how higher learning influenced and affected these people. As a theoretical point of view the concept of implicit learning and Aristotle’s epistemological approach was used. The study gives an idea that the concept of knowledge is advanced and can go from practical experience to more theoretical understandings. The result of the study shows, despite some criticism on the standard of the education, that the subjects proved to have developed understanding in reflection, communication and personal awareness. In addition this kind of comprehension can be hidden from us and therefore difficult to understand and explain.

O trabalho de Mestrado Profissional, sob o título de Gestão Estratégica de Instituições de Ensino Superior: Foco na Expansão de Pólos Educacionais e Formação de Redes no Segmento Educacional na Bahia disserta sobre o modelo de gestão assumido por essas instituições de ensino superior em expansão em polos educacionais, na modalidade de Educação a Distância e/ou em rede educacional. Com o propósito de estudar e explicar os modelos gerenciais dessas organizações, classificadas como organização do conhecimento ou de aprendizagem, toma-se por base o método teórico da pesquisa qualitativa e o método empírico, baseado em coleta de informações e documentos em locus com especialista do corpo diretivo. O estudo analisa o modelo científico, familiar, descentralizado e estratégico, e o modelo de gestão que mais se adapta a essa forma nova de expansão. / The Professional Masters paper with the title Strategic Management of Higher Learning Institutions: Focus on the Expansion of Educational and Formation Centers of the Networks in the Educational Segment in Bahia, discourses about the model of management assumed by these higher learning institutions in expansion through educational poles in the modality of Distance Education and/or in educational network. With the goal of studying and explaining the management models of these organizations, classified as organization of knowledge or of learning, we use as base the theoretical method of qualitative research and the empirical method based on the collection of information and documents in locus with a specialist from the management staff. The study analyzes the scientific, family, decentralized and strategic model and the management model which best adapts itself to this new form of expansion.