Introduction: There are many factors to be identified and flows to be established in the interface between primary care and the emergency care network. Comparing different health systems with processes of health policies based on regionalization can result in new health planning instruments. In this sense, understanding the regional arrangements and dynamics of the Canadian health system in a comparative study with the Brazilian reality enabled the implementation of strategies for the development of innovations and health management planning in Brazil. Objective: To identify the factors that interfere in the establishment of primary care and emergency care network interfaces in different socio-spatial realities (regions) and in different health systems. Methods: Two case studies: in Brazil, using mixed methods and in Canada, qualitative methods. The study in the North-Barretos and South-Barretos regions (São Paulo, Brazil) consists of interviews with key informants and analysis of secondary data. In the Mississauga Halton Local Health Integration Network and Toronto Central Local Health Integration Network (LHIN) (Ontario, Canada) interviews were conducted with key informants. The data from the structured questionnaires were tabulated using the PHP Line Survey - Open Source software. Statistical calculations were performed using SPSS Statistics for Windows, Version 22.0. Thematic analysis of the qualitative data (interviews with open-ended questions, meeting minutes and documents) was carried out in Atlas-ti software. The results of the case studies were analyzed independently and, finally, compared to identify their differences and similarities. The study was approved by the Ethics Committee of the University of São Paulo Faculty of Medicine, under process number 045/16. Results: Aspects of policy, structure and organization interfere at different levels between primary care and the emergency care network in the regions selected for this study. Regionalization as a dimension of health policy has presented satisfactory results for planning, decision making, and resource management focused on health needs, but has been insufficient for the integration of primary care and the emergency care network. Barriers and facilitators, at policy, structural and organizational levels, were identified for the integration of primary care and the emergency services in the studied regions. Conclusion: Health managers should recognize the interfaces and integrate the different health services and share knowledge and population health diagnoses. Fragmented health management is reflected in fragmented health care. To achieve effective integration among health services, stakeholders and policy makers should prioritize better management performance, effective teamwork forums, leadership training, and monitoring programs for each dimension of integrated care / Introdução: Há muitos fatores a serem identificados e fluxos a serem estabelecidos nas interfaces entre a atenção primária e a rede de urgência e emergência. A comparação de diferentes sistemas de saúde com processos de políticas de saúde baseados na regionalização pode resultar em novos instrumentos de planejamento de saúde. Nesse sentido, compreender os arranjos e dinâmicas regionais do sistema de saúde canadense em um estudo comparativo com a realidade brasileira possibilitou a implementação de estratégias para o desenvolvimento de inovações e o planejamento da gestão em saúde no Brasil. Objetivo: Identificar os fatores que interferem no estabelecimento das interfaces da atenção primária e a rede de urgência e emergência em diferentes realidades socioespaciais (regiões) e nos diferentes sistemas de saúde. Métodos: Trata-se de dois estudos de caso: no Brasil, utilizando métodos mistos e no Canadá, métodos qualitativos. O estudo nas regiões Norte-Barretos e Sul-Barretos (São Paulo, Brasil) consiste em entrevistas com informantes-chave e análise de dados secundários. Na Mississauga Halton Local Health Integration Network e na Toronto Central Local Health Integration Network (LHIN) (Ontário, Canadá) foram realizadas entrevistas com informantes-chave. Os dados dos questionários estruturados foram tabulados usando o software PHP Line Survey - Open Source. Os cálculos estatísticos foram realizados no SPSS Statistics for Windows, versão 22.0. A análise temática dos dados qualitativos (entrevistas com questões abertas, atas de reuniões e documentos) foi realizada no software Atlas-ti. Os resultados dos estudos de caso foram analisados de forma independente e, finalmente, comparados para identificar suas diferenças e semelhanças. O estudo foi aprovado pelo Comitê de Ética em Pesquisa da Faculdade de Medicina da Universidade de São Paulo sob o número de processo 045/16. Resultados: Aspectos políticos, estruturais e organizacionais interferem em diferentes níveis entre a atenção primária e a rede de urgência e emergência nas regiões selecionadas para este estudo. A regionalização como dimensão da política de saúde tem apresentado resultados satisfatórios para o planejamento, a tomada de decisão e a gestão de recursos com foco nas necessidades de saúde, mas tem sido insuficiente para a integração da atenção primária e da rede de urgência e emergência. Barreiras e facilitadores, nos níveis político, estrutural e organizacional, foram identificados para a integração da atenção primária com os serviços de emergência nas regiões estudadas. Conclusão: Os gestores de saúde devem reconhecer as interfaces e integrar os diferentes serviços de saúde e compartilhar conhecimentos e diagnósticos de saúde da população. A gestão fragmentada da saúde reflete-se em cuidados de saúde fragmentados. Para alcançar uma integração eficaz entre os serviços de saúde, as partes interessadas e formuladores de políticas devem priorizar um melhor desempenho gerencial, fóruns eficazes de trabalho em equipe, treinamento de liderança e programas de monitoramento para cada dimensão do cuidado integrado

Hintergrund Mit dem ParkinsonNetzwerk Ostsachsen (PANOS) soll ein intersektorales, pfadbasiertes und plattformunterstütztes Versorgungskonzept etabliert werden, um trotz steigender Behandlungszahlen eine flächendeckende Parkinson-Versorgung mit adäquaten Therapien zu unterstützen. Fragestellung Welche Barrieren könnten die Akzeptanz und eine erfolgreiche Verstetigung des PANOS-Behandlungspfades gefährden? Methode Implementierungsbarrieren wurden über eine selektive Literaturrecherche identifiziert und in einer Onlinebefragung von 36 projektassoziierten Neurolog*innen und Hausärzt*innen priorisiert. Die Auswertung der Ergebnisse erfolgte anonymisiert und deskriptiv. Ergebnisse Dreizehn mögliche Implementierungsbarrieren wurden identifiziert. Es nahmen 11 Neurolog*innen und 7 Hausärzt*innen an der Onlineumfrage teil. Die befragten Neurolog*innen sahen in Doppeldokumentationen sowie in unzureichender Kommunikation und Kooperation zwischen den Leistungserbringenden die größten Hindernisse für eine Akzeptanz von PANOS. Hausärzt*innen beurteilten u. a. die restriktiven Verordnungs- und Budgetgrenzen und den möglicherweise zu hohen Zeitaufwand für Netzwerkprozesse als hinderlich. Diskussion Doppeldokumentationen von Patienten- und Behandlungsdaten sind zeitintensiv und fehleranfällig. Die Akzeptanz kann durch adäquate finanzielle Kompensation der Leistungserbringenden erhöht werden. Das hausärztliche Verordnungsverhalten könnte durch die Verwendung interventionsbezogener Abrechnungsziffern positiv beeinflusst werden. Die Ergebnisse zeigen u. a. einen Bedarf an integrativen technischen Systemlösungen und sektorenübergreifenden Dokumentationsstrukturen, um den Mehraufwand für Leistungserbringende zu reduzieren. Schlussfolgerung Eine Vorabanalyse der Einflussfaktoren von PANOS sowie die Sensibilisierung aller mitwirkenden Akteure für potenzielle Barrieren sind entscheidend für die Akzeptanz des Versorgungsnetzwerkes. Gezielte Maßnahmen zur Reduzierung und Vermeidung identifizierter Barrieren können die anwenderseitige Akzeptanz erhöhen und die Behandlungsergebnisse optimieren. / Introduction The ParkinsonNetwork Eastern Saxony (PANOS) aims to establish an intersectoral, path-based and platform-supported care concept in order to support comprehensive care with adequate therapies despite the increasing number of patients to be treated. Objective Which barriers may limit the acceptance and successful implementation of PANOS? Methods Implementation barriers were identified through a selective literature review and prioritized in an online survey of 36 project-associated neurologists and general practitioners. The results were analyzed anonymously and descriptively. Results Thirteen potential implementation barriers were identified. Eleven neurologists and seven general practitioners participated in the online survey. The surveyed neurologists assessed double documentation and inadequate communication and cooperation between the service providers as the biggest obstacles to the acceptance of PANOS. General practitioners rated the restrictions for prescription and budget and the potentially high time expenditure required for network activities as barriers. Discussion Double documentation of patient and treatment data is time consuming and prone to errors. Adequate financial compensation could increase service providers’ willingness to participate in such measures. In addition, the prescribing behavior of general practitioners may be influenced positively by the use of intervention-related accounting numbers. The results indicate a need for integrative technical system solutions and intersectoral documentation structures in order to reduce the additional effort for service providers. Conclusion Analyzing the influencing factors of the PANOS network, and raising the awareness of all participating service providers to potential barriers, are decisive measures for the acceptance of the care network. Targeted measures to reduce and avoid identified barriers can increase user acceptance and optimize treatment results.