This thesis is focused on intercultural communication, especially on communication between Czech and Irish people. For basic theoretical aspects were used historical background of both countries and different theories of intercultural communication. History was always important fact in forming different cultures. Among all theories of intercultural communication were used theories of cultural dimension from Geert Hofstede and theory of cultural differences from Fons Trompenaars. Practical part is made of the research which was divided into two parts: personal and working communication. All results are also shown in graphs. Finally, there are shown possible problematic areas in communication and their solutions.

<p>This study takes a mixed-method, micro-approach to understanding the internal sensemaking and understanding of employee-directed CSR given the potentially changing nature of such efforts. In particular, this study explores how organizational members (i.e., employees) construct knowledge (via their sensemaking) of organizational CSR and primarily those employee-focused.I take a communicative and discursive approach in viewing CSR as a socially constructed phenomenon (Schultz, Castello, & Morsing, 2013) and (social) movement within organizations (Georgallis, 2017), and thus contextual and unique to organizational sites. Findings revealed D/discourses of CSR from employee perceptions at the micro level and reflected in macro level document messaging. Through this, I found various paradoxes of CSR from the expectations versus reality of what it means for organizations to be “responsible.” At the individual level, employee sensemaking around CSR came to light—particularly in highlighting how these stakeholders rationalize, perceive, and identify with such efforts, especially those targeting or benefiting employees. In presenting a multi-method study, this dissertation contributes to research on the micro-foundations and limited internal perspective of CSR and provides important pragmatic implications given the timely and relevant nature of this work.</p>

A research report submitted to the Wits School of Arts in partial fulfilment of the requirements for the degree of Masters of Arts by coursework and research report in the field of Drama Therapy, in the faculty of Humanities, University of the Witwatersrand, Johannesburg. March 2017 / This qualitative research study examines the ways in which embodiment in drama therapy can be an effective intervention aimed at enhancing intercultural communication amongst South Africans. South Africa is a multicultural society owing to the diverse cultures people belong to. Communication is required in order for multiculturalism to succeed and peaceful coexistence to be stimulated. This study involved six participants who engaged in a series of six drama therapeutic group sessions focused on embodiment. Using interpretative phenomenological analysis the study found that the participants were able to enhance the intercultural communication amongst them as well as develop cross-cultural relationships. This research report consists of an exploration of the South African context. Thereafter embodiment, culture and communication are discussed to understand how these aspects influence the participants and their daily lives. Chapter three is the exploration of both globalisation and intercultural communication. Chapter four gives an explication of embodiment as a drama therapy approach and what embodiment offers the individual, followed by chapter five which demonstrates the methodology applied to investigate the method of embodiment. The main chapter of this study is chapter six and discusses the embodied drama therapy process and how it became a comfort zone for the participants in which they could communicate and develop meaningful relationships with the fellow participants. Chapter seven concludes and discusses the limitations and recommendations for the research. The drama therapy methodologies empowered participants and enabled them to think about themselves, their behaviour and how they communicate in a different way. It further enabled unconscious material to surface to the conscious mind, thereby evoking introspection and reflection. / MT 2018

The research on the topic of leadership has long been the area of interest for scholars for many decades. Despite the extensive amount of literature available there is still a gap when it comes to research about the role of student organization in the leadership development of an individual. This thesis project, therefore, is designed in order to gain deeper understanding of the potential effect of a student organization on the leadership development of a student who took leadership position within student organization.  This ambition was accomplished through qualitative research with semi-structured interviews conducted in a case study of Erasmus Student Network. The results of the research have revealed certain link between the leadership development and person’s participation in the activities of student organization. Additionally, cultural aspect has been identified as the important factor of the organization. As the result of our findings, we may conclude that there is a positive correlation between student organizations providing a good opportunity for students to test their leadership abilities in a safe environment, while it was not possible to identify the extent of that impact on the leadership development of an individual.  We believe that our research may add value to the theoretical knowledge on the leadership topic in the context of student life while giving an opportunity for the reader to use the findings of this study as a practical information and guidelines for potential of student organization to have an impact on the future of an individual.

Thesis advisor: Philip G. Altbach / Despite the long-held assumption that intercultural sensitivity is the foremost qualification of foreign student advisors and the central role that intercultural sensitivity plays in foreign student advising, the intercultural sensitivity of foreign student advisors has never been empirically studied. This exploratory, quantitative study investigates the level of intercultural sensitivity of a group of foreign student advisors in the United States. A sample of 300 U.S.-based foreign student advisors completed both an online survey and the Intercultural Development Inventory (IDI) (Hammer, Bennett, & Wiseman, 2003) a valid and reliable standardized assessment of intercultural sensitivity that measures an individual's orientation towards cultural differences in terms of Milton Bennett's (Bennett, 1993) Developmental Model of Intercultural Sensitivity. Multiple linear regression was employed to analyze the relationships between scores on the IDI and twenty-three independent variables generated by the online survey instrument. Findings from the developmental scores on the Intercultural Development Inventory suggest that three-quarters of the sample experience cultural difference from an ethnocentric position described by the Developmental Model of Intercultural Sensitivity. The results of regression analysis identified five factors that are associated with intercultural sensitivity, including political orientation, length of time spent as a foreign student advisor, academic study in the field of intercultural relations, level of education and support for gay marriage. Notable factors that were not associated with intercultural sensitivity include ethnicity, gender, religion, religiosity, and variously described intercultural experiences. Other key findings include that the profession overwhelmingly comprises European American women, indicating increasingly feminized profession, and that women are under-represented among the senior leadership of the field and are paid significantly less than men. / Thesis (PhD) — Boston College, 2009. / Submitted to: Boston College. Lynch School of Education. / Discipline: Educational Administration and Higher Education.

This qualitative study explores how adult educators use a blended teaching format, that is, the use of face-to-face teaching combined with online technology, to promote cross-cultural understanding between students from different cultures. This study is based upon the following assumptions: (1) cross-cultural understanding can be achieved through blended global education; (2) technology and online international education can help students achieve the benefits of cross-cultural understanding; and (3) by promoting cross-cultural understanding, students will learn to challenge assumptions, create new perspectives, gain global competence, and embrace international diversity. This study examines the dedicated work of adult educators who participated in an online international teaching program, to have students from different countries, use technology to collaborate on shared projects in order to foster and promote cross-cultural understanding. The primary sources of data were: in-depth interviews with 20 adult educators, 10 from the United States and 10 from Mexico; a focus group of related academic and university professionals; and documentary analysis. The bounded case study examined, among other things, the adult educators' perceptions of differences in teaching in a face-to-face, online, and blended global format; the activities used within a blended global context to promote understanding among students from different cultures; the ways in which adult educators learned how to teach in this environment; and finally, those factors that facilitated or inhibited the process of cross-cultural understanding within this blended global format. Key findings included the power paradox of synchronicity; the blended cultural diversity paradigm; the impact of international collegial partnerships; and the anxiety and embrace of language challenges. A key finding was that, based upon the level of technology interaction coupled with the academic content of the collaborative work, students can achieve different levels of cross-cultural understanding from awareness to appreciation to advocacy. A primary recommendation from this study is that adult educators and institutions should embrace technology as a creative and innovative way to help students achieve cross-cultural understanding and global competence in today's changing economy.

Thesis (MTech (Graphic Design))--Cape Peninsula University of Technology, 2018. / This research is an investigation into how Graphic Design, a visual communication subject is taught and learnt at Cape Peninsula University of Technology in light of the dynamics that cultural semiotics present. There is a need to equip students with the cultural awareness to design communication that is sensitive to the varying needs of their consuming audiences. By its very nature, visual communication is vulnerable to an unintended array of misinterpretations because of the audiences’ differing semiotic backgrounds. The pedagogic duty of academy is to equip communication students in this case Graphic Design students with adequate tools to facilitate the understanding of their audiences, the communicative purpose of their designs is compromised. Vygotsky’s (1978) learning theory is therefore applied to examine the role of culture in the teaching and learning of culturally diverse students. Concepts from JoAnn Phillion’s (2002) Narrative Multiculturalism are also used to understand how the narratives collected from the respondent students, lecturers and an industry expert in this study offered guidelines for the effective teaching of Graphic Design. To investigate the teaching and learning of Graphic Design holistically the research employed a mini-ethnographic case study method. Data for this research were obtained through participant observations, semi-structured informal interviews of participants narratives and document analysis. The findings point to a lack of a cohesive and coordinated approach to teaching and learning, which in turn reflects a lack of sensitivity to cultural diversity in the Graphic Design department at the Cape Peninsula University of Technology. This is evidenced in the unreformed curriculum and a culturally unbalanced staff complement. Industry’s lethargic participation also seems to have done nothing to ensure the standardisation of the curriculum to align with industry demands nor guide the career paths of students. As a result, the gap in these areas may leave some historically vulnerable students feeling excluded and despondent about both their academic and career prospects.

The overarching aim of this study was to explore the similarities and differences in communication and other cultural practices in encounters between black indigenous Zambians and white Western migrants living in Zambia and the implications of these similarities and differences. The research adopted a qualitative research design, and focus group discussions were used as a data collection tool, using a video recorder to capture the discussions. The focus group comprised of 6 black indigenous Zambians and 6 white Westerners. The collected data was then transcribed from the video records and analysed using thematic analysis. The conclusion to this study is that the culture of black indigenous Zambians and that of white Westerners have both similarities and differences as far as communication practices and other practices are concerned. These similarities and differences influence communication encounters between the people of the two cultures either positively or negatively rendering communication either effective or non-effective. / Communication / MA (Communication)

This thesis attempts to discover what actions are necessary to mitigate these problems within textile companies. Theories on organisational culture, organisational learning, and international management, were addressed in relation to intercultural communication. Using an exemplifying case of one single person within Eton AB, a case study research design was conducted. The data was collected through a qualitative research strategy and method, using self-completion/self-administrative questionnaires, and analysed using grounded theory. The general result of the thesis indicates that few communication errors between Eton AB and the participant exist. Therefore this interrelation can be seen as a positive example of intercultural communication within a textile company. In this context, it was the authors’ intention to identify the influence organisational culture and organisational learning have on intercultural communication. Certain aspects within an organisational culture are of importance to create a better integration of employees, hence influence intercultural relations positively. Organisational learning, likewise, has a positive impact, since it contributes to the creation of a better environment for integration. This thesis concludes with generalised measures which can be seen as a guideline and as first steps for textile companies in order to reduce intercultural communication errors. / Program: Textile Management,textile value chain management

Cultural competency training in physician assistant (PA) education may improve patient care outcomes and help reduce health disparities. Research suggests that incorporating cross-cultural communication techniques into healthcare delivery improves provider-patient relationships, patient satisfaction, adherence to treatment, and health outcomes. While PA accreditation standards include mandatory elements regarding cultural competency training of PA students, there is little research on how PA students feel about the effectiveness of this training. This study focused on determining PA students’ perceived levels of preparedness to treat patients of culturally diverse backgrounds. Specifically, the study evaluated PA students’ knowledge, skills, encounters, attitudes, awareness, and abilities regarding cultural competence, as well as students’ evaluations of these components of their education. The study utilized an online cross-sectional questionnaire with quantitative and qualitative components to 239 PA student respondents across eight American professional preparation programs in higher education institutions. The survey used a modified version of the previously validated Self-Assessment of Perceived Level of Cultural Competence Questionnaire (SAPLCC). Descriptive statistics were measured using SPSS software (v. 24). Independent sample t-tests identified significant differences in subscale scores between race and academic year. Qualitative data were hand-coded for common themes. Overall, findings showed that PA students rated their attitudes, awareness, and abilities about cultural competence as significantly greater than their knowledge, skills, and encounters. Specific areas of identified weaknesses in cultural competency education included: knowledge regarding the cultural context of care; skills associated with managing cross-cultural clinical challenges; and encounters related to coping with aggressiveness and bias. Further analysis indicated that second-year students and non-Caucasian students reported higher personal ratings for levels of cultural competence. Qualitative data provided further insight into students’ levels of preparedness, indicating that most surveyed PA students felt well prepared (39%) or moderately prepared (46%), rather than those who did not feel at all prepared (15%). Students indicated that specific classes focusing on cultural topics, discussions about cultural issues, and clinical experiences were the most useful for promoting cross-cultural education. Future investigation might explore the effectiveness of standardized approaches to training, how student perceptions align with actual care outcomes, or examine how diversity within PA programs impacts students’ preparedness to provide cross-cultural care.