Cette thèse se propose d'évaluer les modalités et l'organisation de l'accompagnement des demandeurs d'emploi au sein d'un opérateur privé de placement, le cabinet Sodie, afin d'en extraire les principaux leviers de performance. Dans un premier chapitre, nous analysons les effets théoriques et empiriques engendrés par les dispositifs d'accompagnement d'une part, et par le recours à la sous-traitance d'autre part. Le second chapitre porte sur le cadre institutionnel français de l'accompagnement des demandeurs d'emploi. Nous montrons dans quelle mesure le service public français de l'emploi répond aux critères d'efficacité énoncés dans le chapitre précédent. Dans un troisième chapitre, nous étudions comment la diversification des missions du cabinet et notamment la sous-traitance pour Pôle Emploi a modifié le travail des conseillers mais aussi l'organisation de la structure ainsi que ses méthodologies d'accompagnement. Le chapitre 4 porte sur une expérimentation contrôlée de deux dispositifs : les engagements mensuels de reclassement et la mise en place d'une plateforme Relation Entreprise destinée à prospecter le marché caché du travail. Nous mesurons l'impact d'un changement de méthodologie sur le reclassement durable des demandeurs d'emploi accompagnés. Le chapitre 5 porte sur les effets d'un choc d'information. Nous montrons comment les informations de profilage sont utilisées par les conseillers à travers l'impact sur les candidats sélectionnés et leur performance de reclassement. / This thesis proposes to evaluate methods and organization of placement of job-seekers in a private agency, Sodie. The goal is to show the most important performance levers. In the first chapter, we discuss the theoretical and empirical effects of placement on the one hand, and, on the other hand, of the use of private agencies. The second chapter focuses on the institutional framework of placement in France. We show how the French public employment service (Pôle Emploi) meets the performance criteria identified in the previous chapter. In the third chapter, we study how the diversification of missions including outsourcing for Pôle Emploi has changed the work of placement agents and the placement methods of Sodie. Chapter 4 focuses on a randomized experiment of two provisions : the “engagements mensuels de reclassement” and the implementation of the “plateforme Relation Entreprise” for exploring the “hidden” labor market. Chapter 5 focuses on the impact of a shock of information. We show how profiling informations is used by counselors through the impact on their choice of candidates and on their performance in rehabilitation.

Job centers aid businesses seeking qualified employees and assist job seekers to select and contact employment and training services. Job seekers are also offered the opportunity to assess their skills, abilities, qualifications, and readiness. Furthermore, job centers ensure that job seekers are complying with requirements that they must meet to benefit from job assistance programs such as unemployment insurance. Yet, claimants often procrastinate and/or suspend their job search efforts even though such actions can make them lose their free time and entitlements, and more importantly they may lose the opportunity to take advantage of free information, services, training, and financial assistance for getting a job to which they have already made a claim. The current work looks to Chatman's "small worlds" work, Johnson's comprehensive model of information seeking, and Wilson's "costly ignorance" construct for contributions to understanding such behavior. Identification of a particular trait or set of traits of job seekers during periods of unemployment will inform a new Job Seeking Activities Model (JSAM). This study purposely examines job seeker information behavior and the factors which influence job seekers' behavior, in particular, family tangible support as a social norm effect. A mixed method, using questionnaires for job hunting completers and non-completers and interviews for experts, was employed for data collection. Quantitative data analysis was conducted to provide the Cronbach α coefficient, Pearson's product moment correlation, an independent-sample t-test, effect size, and binary Logit regression. The qualitative data generated from the interview transcript for each section of the themes and subthemes were color coded. Finally, simultaneous triangulation was carried out to confirm or contradict the results from each method. The findings show that social norms, particularly uncontrolled social support provided by their families, are more likely to make job seekers ignore the relevant information about jobs available to them in favor of doing other things. Finally, this research presents a form of data and the development of a workable model that are useful in more clearly and better defining the complex world of job seekers.

The primary aim of this survey is to: * explore whether there is potential for job-sharing in the South African labour market; * * describe the characteristics of potential job-sharers and to explain why Job-sharing would be an appropriate and feasible solution to unemployment, massive retrenchments, poor quality ofwork life (QWL) and low worker productivity Job-sharing has been used in many developed countries to address a variety of problems at the individual, organisational and national level. These include allowing workers to have a balance between their work and non-work life; to increase worker productivity and QWL and to increase employment opportunities. The literature survey affirms that these problems are prevalent in Africa as a whole and in South Africa specifically. The survey results reveal that the environment in South is Africa is conducive to jobsharing and that slightly over one third of the workers and organisations and two thirds of the jobseekers are willing to job-share. The results of this study also reveals that QWL, productivity and unemployment does influence the willingness to job-share and that approximately 80% of the employees would rather either job-share, work-share or opt for some other alternative than to have retrenchments. Thus by implication, job-sharing would address the problems relating to poor QWL, low worker productivity, fewer employment opportunities, as well as massive retrenchments in South Africa. The study has also explored possible reasons and obstacles to job-sharing and found that whether these are perceived as significantly important or not, depends on whether one is an employer, employee or job-seeker . The job-seekers feel more than others, that there is no reason insurmountable or obstacle preventing the introduction of job-sharing by which to avert their unemployed status. There are also differences in willingness to job-share among subgroups with regard to the industry, area of work, position held in the organisation and the availability of job-sharing positions in the organisation. This thesis reports that there is potential for job-sharing in the South African labour market, to address a variety of problems pertaining to workers, organisations, job-seekers and, therefore, the whole nation at large. / Business Management / D.B.L.

La compétition et la compétitivité ne doivent pas être exclusivement étudiées sous l’angle de l’entreprise. A l’instar de la matière économique, le droit du travail a su s’en emparer afin d’instaurer un cadre régulateur et protecteur pour les salariés. Son intervention n’est toutefois pas uniforme et s’adapte aux compétitions rencontrées. La première s’organise en amont de la conclusion du contrat de travail et oppose des demandeurs d’emploi. Elle est marquée par un déséquilibre et une inégalité manifestes que le droit du travail cherche à atténuer. Dans la seconde compétition, se rencontrent des entreprises souhaitant préserver et dynamiser leur compétitivité. Toutefois, les droits des salariés ne doivent pas être sacrifiés sur l’autel de la performance. Une intervention du droit du travail est là encore exigée. Ainsi, dans chacune de ces compétitions, des garde-fous sont érigés permettant d’offrir aux salariés, actuels ou en devenir, des garanties appropriées. / Competition and competitiveness should not be exclusively reviewed through the prism of companies. In the manner of economic matter, labour law was able to seize these notions, in order to establish a protective regulatory framework of the employees’ interests. Nonetheless, its intervention is not unvarying, and manages to adapt itself to the encountered competitions. Firstly, it can be found before the conclusion of the contract of employment, and brings into opposition job seekers against one another. It is marked by a disequilibrium and a patent inequality which labour law seeks to level. In the second type of competition, companies wishing to preserve and uplift their competitiveness meet. However, employees’ rights ought not to be sacrificed on the altar of performance. There again, an intervention of labour law is required. Thus, in each of those competitions, legal safeguards are erected, permitting the access for current or soon-to-be employed workers, to suitable guarantees.

The primary aim of this survey is to: * explore whether there is potential for job-sharing in the South African labour market; * * describe the characteristics of potential job-sharers and to explain why Job-sharing would be an appropriate and feasible solution to unemployment, massive retrenchments, poor quality ofwork life (QWL) and low worker productivity Job-sharing has been used in many developed countries to address a variety of problems at the individual, organisational and national level. These include allowing workers to have a balance between their work and non-work life; to increase worker productivity and QWL and to increase employment opportunities. The literature survey affirms that these problems are prevalent in Africa as a whole and in South Africa specifically. The survey results reveal that the environment in South is Africa is conducive to jobsharing and that slightly over one third of the workers and organisations and two thirds of the jobseekers are willing to job-share. The results of this study also reveals that QWL, productivity and unemployment does influence the willingness to job-share and that approximately 80% of the employees would rather either job-share, work-share or opt for some other alternative than to have retrenchments. Thus by implication, job-sharing would address the problems relating to poor QWL, low worker productivity, fewer employment opportunities, as well as massive retrenchments in South Africa. The study has also explored possible reasons and obstacles to job-sharing and found that whether these are perceived as significantly important or not, depends on whether one is an employer, employee or job-seeker . The job-seekers feel more than others, that there is no reason insurmountable or obstacle preventing the introduction of job-sharing by which to avert their unemployed status. There are also differences in willingness to job-share among subgroups with regard to the industry, area of work, position held in the organisation and the availability of job-sharing positions in the organisation. This thesis reports that there is potential for job-sharing in the South African labour market, to address a variety of problems pertaining to workers, organisations, job-seekers and, therefore, the whole nation at large. / Business Management / D.B.L.

This research aimed to investigate the relationship between motivation and long term unemployment of people who were 50 years old and older. We looked at issues that occured during the time when people were being signed in and were linked to the tools of active employment policy. This report also focused on other apescts of unemployment, for instance motivation. The goal was to find solutions that would help ÚP ČR to provide job seekers with solutions and help them get motivated again, as well as help them become desirable candidates. The data was collected in the region of South Bohemia. Therefore, this region was introduced shortly and we described some important characteristics of its inhabitants. We evaluated the active politics of unemployment and the analyses revealed what were the shortcomings of the system and what tools were not working well. We used two different questionnaires for collecting our data: 1. A questionnaire for unemployed people over 50; 2. An online survey that looked to reveal opinions of ÚP ČR's managers via focus group.