Mobile technologies are seen as an emerging technology that affects individuals and organizations. These technologies are becoming more affordable and accessible over time with advanced designs and computing capabilities. These technologies affect how people use and access the internet, how people create and access content or services, and how people choose to communicate. In addition these technologies have infiltrated the educational sector, and effected how educational institutions such as a university deliver services to academics, students and staff. As these technologies are effecting educational institutions academic libraries that support such educational institutions have had to embrace these technologies by adapting and adding additional services to accommodate users. Examples of such new and emerging services can be seen through the establishment of mobile library websites, mobile library applications available for users from various types of mobile devices such as cell phones, mobile tablets, and e-readers. Libraries are adapting traditional services such as catalogues, resources and other services to be accessible and usable from such devices. This study is focused on a South African academic library, taking a closer look at mobile library service delivery, to investigate whether library services delivered from mobile devices can enhance service delivery. The study is focused on an established mobile library website, and looks at the post implementation of the mobile library website from the perspective of Natural and Agricultural Sciences students at the University of Pretoria, South Africa. / Mini-dissertation (MIT)--University of Pretoria, 2013. / Information Science / Unrestricted

Magister Artium - MA / Information Communication Technologies (ICTs) continue to have a major influence in the promotion and dissemination of information, which has and continues to shape new realities of virtual campuses and virtual libraries, thus allowing students access to information and encouraging participation. This study aims to investigate the impact of Information Communication Technologies (ICTs) on academic library services provision and operations, as well as how this has influenced the use of library information resources by undergraduate and postgraduate students at the university. The objectives of the research were to: assess the impact of ICTs on academic library operations and the academic librarians’ functions, assess how ICTs have influenced undergraduate and postgraduate students’ use of library information resources, identify the challenges of ICT-based library operations and services; and identify how conventional library and information services can be delivered more efficiently through ICTs. / 2022

We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, puts these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning the six key principles of trauma-informed care; characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers; how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests; delivery models that empower patrons; advice on balancing free speech on campus with students’ need for safety; how proper furniture arrangement can help people suffering from PTSD feel safe; guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and self-assessment tools to support change toward trauma-responsive library services. Using the trauma-informed approach outlined in this book, libraries can ensure they are empathetic community hubs where everyone feels welcomed, respected, and safe. / https://dc.etsu.edu/etsu_books/1222/thumbnail.jpg

Libraries rely on websites to inform patrons of their resources, services, and organizations. Consequently, these websites are a rich source of research data to discover library trends, whether it is determining which databases are most commonly offered or which departments have the most employees. Content from library websites not only allow researchers to explore these types of questions, but they also indicate how libraries communicate information to patrons. Come to this session to learn when and how to conduct a content analysis of library websites. It will begin with an overview of the types of research questions that can be explored using this method, including examples from research projects within the library and information science literature. Then, the presenter will delve into the process of conducting a content analysis of library websites, breaking down the general steps and providing helpful tips along the way. These steps will be demonstrated with an example of a study conducted by the presenter that used information from library websites to determine which academic library departments (collections/technology, research/instruction, etc.) manage institutional repositories. Lastly, the session will conclude with an activity that will walk attendees through thinking of a research question and how to design a content analysis for that question.

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Public libraries belong to the so-called public library system and must ensure that people with functional variations have access to literature in various formats but also technical solutions that enable the person to assimilate the literature (SFS, 2013: 801). What opportunities do public libraries have to keep up with the development of technology for people with reading disabilities? The technological development has in recent years gone very fast and the public libraries financial resources has not increased in the same way as the technology development instead has the financial resource decreased (Hansson and Linder, 2019).  The purpose of the study is to gain an increased understanding of inclusive activities within library activities for people with reading and writing difficulties. The question: What services and aids do public libraries offer on their websites for people with reading disabilities?  The study is a qualitative content analysis and an empirical inductive approach and where the collected material forms a pattern which in turn can be divided into categories (Patel and Davidson, 2011).  The results show that there is a big difference between the aids that public libraries advertise on their websites. Most of the public libraries advertise on their websites that they have E-books, E-textbooks and Daisy-books. There are some public libraries who advertise having several formats of books, for example cd-books, tactile books and braille-books.

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Academic libraries are increasingly re-envisioning their services to provide expanded outreach and segmented programming for specific user groups. Many academic libraries offer segmented services and programming for undergraduate groups such as first-year experience programs and general education programs. Currently, academic libraries are also identifying and expanding their services and programming to meet the unique needs of graduate groups. In conjunction with this focus, the roles of academic librarians are also expanding in the area of outreach. In essence, academic librarians are becoming more directly involved in aligning library services and programming with academic programs and promoting change within their institutions. Faced with the challenges of outreach and promoting change it is essential that librarians gain deeper insights about the perspectives and needs of graduate programs and graduate groups to effectively plan and align library services. The purpose of this design research study was to explore the organizational factors that influence how library services and library instruction are utilized in two doctoral programs in education at the University of Central Florida (UCF). Using a sequential mixed methods approach, quantitative data was collected in an online survey and qualitative data was collected in audio recorded interviews conducted with students enrolled in two doctoral programs in education, as well as program faculty, and academic librarians. Findings from this study were then used to describe a conjecture for an asynchronous online learning resource that applies elements outlined in Sandoval's (2014) conjecture map model. Findings were also used to make recommendations about future planning for library outreach and the utilization of library services in the doctoral programs.

When a crisis occurs, information flows rapidly in the Web through social media, blogs, and news articles. The shared information captures the reactions, impacts, and responses from the government as well as the public. Later, researchers, scholars, students, and others seek information about earlier events, sometimes for cross-event analysis or comparison. There are very few integrated systems which try to collect and permanently archive the information about an event and provide access to the crisis information at the same time. In this thesis, we describe the CTRnet Digital Library and Archive which aims to permanently archive crisis event information by using Archive-It services and then provide access to the archived information by using LucidWorks Big Data software. Through the Big Data (LWBD) software, we take advantage of text extraction, clustering, similarity, annotation, and indexing services and build digital libraries with the generated metadata that will be helpful for the system stakeholders to locate information about an event. Through this study, we collected data for 46 crises events using Archive-It. We built a CTRnet DL prototype and its services for the ``Boston Marathon Bombing" collection by using the components of LucidWorks Big Data. Running LucidWorks Big Data on a 30 node Hadoop cluster accelerates the sub-workflows processing and also provides fault tolerant execution. LWBD sub-workflows, ``ingest" and ``extract", processed the textual data present in the WARC files. Other sub-workflows ``kmeans", ``simdoc", and ``annotate" helped in grouping the search-results, deleting the duplicates and providing metadata for additional facets in the CTRnet DL prototype, respectively. / Master of Science