This thesis deals with the topic of process management as a part of IT Governance. Cobit is the standard for the IT Governance. For the purpose of the thesis we use Cobit 5, the latest Cobit version published in 2012. Next part of the thesis is focused on describing the principles of process management and analyzing differences between line and process management. To be able to choose the appropriate modeling notation, the work uses the most common notation of process modeling -- BPMN, EPC and UML. The second part of the thesis analyses the current status of process management in an international bank using methods of questionnaire, document analysis and observation. Following the analysis, new concept of process management is created and applied to two specific processes.

Magister Educationis - MEd / The central aim of this study was to examine the Western Cape Education Department's restructuring process, which entails changing the centralised support service to a more decentralized one through the newly constituted Education Management and Development Centres (EMDCs), in particular, the aim of the study was to explore how one Multi-Functional Team (MFT) in an EMDC structure is attempting to provide more holistic and co-ordinated support to schools. Chapter 1 briefly discusses the South African context, providing a brief historical overview and description of education relevant policy challenges. This chapter also outlines and provides details of the decentralisation process, the challenges of developing an holistic and co-ordinated approach to support, and the research aims, questions and research methodology. In Chapter 2 a literature inter-sectoral collaboration in relation challenges of inter-sectoral to explore the concept of inter This includes an overview of the Chapter 3 provides an overview of the researcn approach,· research design, data collection methods, data processing methods and an ethics methods Chapter 4 provides an analysis and interpretation of data obtained under the categories of analysis provided by the research questions. Chapter 5 provides a summary of the findings as well as recommendations for the improvement of inter-sectoral collaboration within the EMDCs. It also includes a reflection on the research process. The study showed that there is a growing realisation in the EMDCs that services cannot be carried out in isolation and that collaboration, co-operation and co-ordination are necessary for more effective and holistic service delivery. Most of the participants in this study emphasized that services need to be better coordinated and that there was a need for better communication and leadership within the MFT. When asking the question about the difficulties experienced in trying to co-ordinate support services, they said that there is little co-ordination and management within the MFT. Some of the participants said that there is no time for reporting, recording or planning, and most of the time all the role players are not available to attend meetings or discussions. The primary reason given for poor co-ordination was that there was a lack of overall co-ordination in planning projects being run in the EMDC . This study should make a contribution to an understanding of how the EMDC can provide more coordinated and holistic support to schools. It should, among other things, give insight into the challenges of inter-sectoral collaboration and how to address these challenges.

Financial sustainability is underrepresented in both the research on and practice of sustainability management and reporting. This article proposes a conceptual measure of financial sustainability and examines its association with capital market returns. The measure is positioned at the intersection of sustainability management, risk management and risk governance. Financial sustainability is regarded as a crucial control parameter complementing shareholder value and can be viewed by riskaverse investors as a secondary condition of investment decisions. It reduces refinancing and insolvency risks, leading to risk-adjusted excess returns in an imperfect capital market with financing restrictions and insolvency costs. We propose measuring a firm’s financial sustainability in terms of four conditions: (1) firm growth, (2) the company’s ability to survive, (3) an acceptable overall level of earnings risk exposure, and (4) an attractive earnings risk profile. We show that the application of a conditions-based investment strategy to European firms with high financial sustainability (i.e., firms fulfilling all four conditions) over the period from July 1990 to June 2019 results in monthly excess returns of 0.39%. This portfolio’s risk is lower than the risk of market investment. We find that the excess returns increase when incrementally adding each of the four conditions to the investment strategy.

Il presente percorso di ricerca si è posto l’obiettivo di contribuire al consolidamento metodologico di una pianificazione strategica e di una programmazione operativa funzionali all’attività della pubblica amministrazione regionale. Si è analizzata l’esperienza di Regione Lombardia all’inizio della IX legislatura attraverso una impostazione metodologica basata su un longitudinal case study, allo scopo di individuare delle regolarità che potessero condurre verso una analitical generalization secondo un’ottica di policy research a garanzia della trasferibilità e della utilizzabilità delle regolarità tracciate. L’approccio sostanziale volto a fare emergere gli elementi, le tecniche, le metodologie e gli strumenti sviluppati ha permesso di riscontrare delle regolarità che sono indipendenti dal contesto particolare. Tra gli altri si citano l’importanza della continuità, l’integrazione e la trasversalità del processo, e la funzione fondamentale di una struttura organizzativa dedicata al processo strategico e di un sistema informativo a supporto. Si auspica che le considerazioni metodologiche di sintesi pongano le basi, in alcune amministrazioni regionali, per un ripensamento dei propri modelli e sistemi di pianificazione strategica e programmazione operativa. / The aim of this research is to contribute to the methodologic improvement of strategic and operation integrated planning in public administration system. Through a methodological approach based on a longitudinal case study, this work analyzes the experience of Lombardy Region at the begining of ninth legislature in order to identify regularities that could lead to a analitical generalization. A policy research approach has been usefull in order to guarantee susteinable future application in different regional contexts. The substantive approach has the aim to bring out the elements, techniques, methodologies and tools that have been developed in Lombardy experience. This allowes us to detect regularities that are independent of the particular context. Among others, for example, the importance of continuity, integration and versatility of the process, and the presence of a department dedicated and a supporting information system that support and implement strategic process. The hope is that the final methodological considerations will be usefull to some regional governments to re-model their strategic and operational processes and systems.

Submitted by LUCIANA NEVES CARVALHO (lucial_carvalho@yahoo.com.br) on 2016-11-18T18:31:10Z No. of bitstreams: 1 TCC 18.11 com ficha catalográfica.pdf: 1795687 bytes, checksum: 86f32ed2f396632c9317b9c7db2d52ff (MD5) / Approved for entry into archive by Fabiana da Silva Segura (fabiana.segura@fgv.br) on 2016-11-18T20:50:50Z (GMT) No. of bitstreams: 1 TCC 18.11 com ficha catalográfica.pdf: 1795687 bytes, checksum: 86f32ed2f396632c9317b9c7db2d52ff (MD5) / Made available in DSpace on 2016-11-21T12:14:51Z (GMT). No. of bitstreams: 1 TCC 18.11 com ficha catalográfica.pdf: 1795687 bytes, checksum: 86f32ed2f396632c9317b9c7db2d52ff (MD5) Previous issue date: 2016-10-26 / The agrarian activity has been playing a major role in Brazil's economic growth for many years and as a consequence the country is one of the largest exporters of agricultural products. The National Agricultural Research System (NARS) is an important instrument that contributes to the positive result; however, it is currently fragile due to absence of coordination and cooperation between the actors, in addition to the reduction of resources. In this context the Centre for Strategic Studies and Management (CGEE) has proposed an alternative arrangement for agricultural research which includes a platform organization that will enable articulation, alignment and synergy between the actors involved in the agricultural research process and innovation in the Country in the medium and long term. The objective of this study was to present a proposal to be implemented, in the short term, in order to achieve the model formulated by the CGEE. A case study on the NARS was performed through a brief theoretical review of concepts relevant to the needs of analysis of the System. The main events of the NARS trajectory that occurred between 1972 and 2015 were described in order to understand its functioning and dynamics. The analysis of the System was conducted through articles, books and theses review and, in particular, through interviews conducted with different actors representing the System: academics, managers and contributors of the State Agricultural Research Organizations (OEPAs), leaders of representative councils, public officials and representatives of the private sector. We found that, in order to be possible in the short term, an institution that held a major role in the NARS should implement the model, and that already had legal, technical and operational capacity mechanisms required to validate and implement the new model. There was also the need for institutional and organizational innovations of the System, especially to meet the producers and society demands. Ultimately, one of the most relevant findings is that the effectiveness of the new arrangement will only occur if the involved institutions and actors recognize each other as co-authors, be proactive and realize their roles and responsibilities. / A agropecuária há muitos anos vem desempenhando um papel de grande relevância para o crescimento econômico brasileiro, possibilitando ao país ser um dos maiores exportadores mundiais de produtos agrícolas. Uma importante estrutura que contribui para este resultado positivo é o Sistema Nacional de Pesquisa Agropecuária (SNPA), que atualmente se encontra fragilizado devido à falta de coordenação e cooperação entre os atores, além da redução de recursos. Neste contexto, o Centro de Gestão e Estudos Estratégicos (CGEE), propôs uma alternativa de arranjo para a pesquisa agropecuária, que compreende a estruturação, no médio e longo prazo, de uma plataforma, que possibilitará a articulação, alinhamento e sinergia entre os atores envolvidos no processo de pesquisa e inovação para a agricultura do País. Este trabalho objetiva apresentar uma proposta de implementação, no curto prazo, para se alcançar o modelo formulado pelo CGEE. Realizamos um estudo de caso sobre o SNPA, por meio de uma breve revisão bibliográfica de conceitos pertinentes às necessidades de análise do Sistema. Descrevemos os principais eventos da trajetória do SNPA ocorridos entre 1972 e 2015 para entender seu funcionamento e sua dinâmica. A análise do Sistema foi realizada por meio do estudo de artigos, livros e teses sobre o caso e, em especial, por meio das entrevistas efetuadas com diferentes atores que representam o Sistema: acadêmicos, dirigentes e colaboradores das Organizações Estaduais de Pesquisa Agropecuária (OEPAs), dirigentes dos conselhos de representação, gestores públicos e representantes do setor privado. Constatamos que a implementação do modelo, para ser factível no curto prazo, deveria ser realizada por uma instituição que ocupasse papel preponderante no SNPA e que já dispusesse de mecanismos legais e de capacidade técnico-operacional necessários à validação e à execução do novo modelo. Foi possível identificar também a necessidade de inovações institucionais e organizacionais do Sistema, principalmente para atender às demandas dos produtores e da sociedade. Por fim, uma das mais relevantes constatações é a de que: a efetividade do novo arranjo só ocorrerá se as instituições e atores envolvidos se reconhecerem como coautores, tiverem proatividade e perceberem seu papel e suas responsabilidades.

The thesis focuses on the concept of information management, its history and definition by various authors and also according to Cobit 5 methodology particularly its part Cobit 5: Enabling Information. The aim of the thesis is the application of Cobit 5 information model on a specific problem with information in the selected company and assessing the suitability of this application.

No / The article aims to provide a synthesis of key discussions within scholarship that is critical of Mainstream Institutionalism. It adopts a thematic approach to chart debate and areas of convergence about key issues. The first section of the article briefly charts the rise to prominence of the mainstream 'collective action' school. Each of the themes identified as central to the alternative critical approach is then examined in turn. These are the 'homogenous community' critique, the avoidance of politics critique (further divided into ideational politics and politics of local empowerment) and the sociological critique. The article concludes by reflecting on the challenge of 'making complexity legible' that faces the nascent critical tradition in institutional analysis.

The PhD thesis deals with the issue of remuneration of executive bodies' members and other executives of joint stock companies in the Czech Republic and on the international level. This issue is a key area of corporate governance and constitutes an ever current and debated topic. The main research intent of this thesis is an analysis of the development and current shape of regulation in the area of executive remuneration and a related assessment of the regulation` influence on the practice in this area in joint stock companies in the Czech Republic and internationally. Attention is focused on both private and public (listed) companies. The thesis presents the results of the doctrinal and normative research led within the framework of the specific research questions set by the author within the defined research intent. The thesis focuses in detail especially on the question of effectiveness of the post-crisis regulation of remuneration on the global scale, on the interpretation of the regulation of remuneration of executive bodies' members in joint stock companies in the Czech Business Corporations Act and on the proper future shape of Czech rules of corporate governance for listed joint stock companies.

L’obiettivo di questa tesi è di valutare che tipo di modello per la gestione delle crisi l’Unione Europea (UE) ha elaborato attraverso l’adozione e l’attuazione del Trattato di Lisbona, ma anche di capire che impatto ha prodotto la sua interazione con lo scenario internazionale di sicurezza. L’analisi è condotta a tre livelli: (1) strategico – elaborazione o revisione di concetti, politiche e documenti quadro; (2) istituzionale – creazione e riorganizzazione delle strutture di riferimento e dei processi decisionali; (3) operativo – pianificazione e gestione delle missioni civili e militari sul terreno. Lo scopo finale è quello di verificare se l’approccio dell’UE alla gestione delle crisi può considerarsi efficace per affrontare i possibili scenari futuri e come possa essere migliorato sulla base delle esperienze più recenti. / The objective of this thesis is to assess what kind of crisis management model the European Union (EU) has elaborated through the adoption and implementation of the Treaty of Lisbon and what is the impact produced by its interaction with the international security context. The analysis is conducted at three different levels: (1) strategic – elaboration or review of concepts, policies and framework documents; (2) institutional – establishment or reorganization of structures and decision-making process; (3) operational – planning and conduct of civilian and military missions on the ground. The final aim is to evaluate whether the EU’s approach to crisis management will be able to face up possible future scenarios and how this model might be improved on the basis of most recent experiences.

Välfärdssektorn i Sverige har sedan 1980-talet styrts med styrprinciper som till stor del hämtats från tillverkningsindustrin. Det har inneburit standardiserad arbetsdelning och managerialism vilket har medfört att professionernas handlingsutrymme kommit att inskränkas. Fokus för verksamheterna har varit mätbarhet och måluppfyllelse snarare än brukarens behov. Utmaningen avseende kompetensförsörjning inom de kommunala omsorgsverksamheterna idag innebär förutom att utveckla hållbara strategier för rekrytering att skapa förutsättningar som är hållbara för befintliga medarbetare. Under senare år har därför nya metoder för ledning och styrning av verksamheterna förespråkats. Dessa har fokus på tillitsskapande relationer mellan ledarskap, medarbetarskap och brukare. Till följd därav är det intressant att ta del av hur medarbetarna i en kommunal omsorgsverksamhet ser på sina förutsättningar hur de förhåller sig till sitt eget medarbetarskap samt deras möjligheter att utöva självledarskap. Detta studeras genom kvalitativ intervjustudie med sex medarbetare i en kommunal omsorgsverksamhet. Resultatet visar att medarbetarnas upplevelser av sina möjligheter att utöva medarbetarskap och självledarskap till stor del påverkas av uppgifternas karaktär. Det finns en hög motivation att utföra de arbetsuppgifter som direkt skapar mervärde för brukarna. Det är dock de mer standardiserade arbetsuppgifterna som är associerade med formellt ansvar vilket gör att upplevelsen av kontroll skiljer sig beroende på uppgift. Då medarbetarskap och ledarskap är tydligt sammanlänkade påverkar verksamhetens ledarstrategier möjligheten till att utöva medarbetarskap och självledarskap. Tillitsbaserad styrning och ledning utgår från ett tydligt brukarfokus, mer handlingsutrymme till professionerna och ökad möjlighet till kunskapsutveckling. / Since the 1980s, the welfare sector in Sweden has been governed by control principles that have largely been taken from the manufacturing industry. This has meant standardized division of labor and managerialism, which result in the professionals' room for maneuver has been reduced. The focus for the operations has been measurability and goal fulfillment rather than the user's needs. The challenge regarding the supply of skills in the municipal care activities today creates, in addition to developing sustainable strategies for recruitment, creating conditions that are sustainable for existing employees. In recent years, therefore, new methods for management and control of operations have been advocated. These focus on trust-building relationships between leadership, employees and users. Thereupon it is interesting to take part in how the employees in a municipal care operation view their conditions, how they relate to their own employeeship and their opportunities to exercise self-leadership. This is studied through a qualitative interview study with six employees in a municipal care operation. The results show that employees' experiences of their opportunities to exercise co-operation and self-leadership are greatly influenced by the nature of the tasks. There is a high motivation to perform the tasks that directly create added value for users. However, it is the more standardized tasks that are associated with formal responsibility that make the experience of control different depending on the task. As employeehood and leadership are clearly linked, business leadership strategies affect opportunities to exercise employeehood and self-leadership. Trust-based management and governance is based on a clear user focus, more room for maneuver for professionals and increased opportunities for knowledge development.