This diploma thesis deals with marketing mix of jewelry online store. Theoretical bases of work create theoretical background for next part of diploma thesis, which introduces jewelry online shop and used marketing mix. The improvements in tools of marketing mix are recommended based on performed analyzes and questionnaire survey and help to increase orders in online store.

<p>The use of marketing research panels are a more and more frequently used source of information for studies within many different branches. The purpose of this report is to investigate the demographic composition of panels and compare it with the population of Sweden, a possible change in behaviour of respondents, and if the source of recruitment is the cause of possible differences in study results. The study was commissioned by Norstats Linkoping office. Sources for the data material include Norstat’s recruitment process and their two main panels with different recruitment sources. To enable a deeper investigation of behaviour we also constructed a survey that was sent to 2,714 members of Norstat’s internet panels.</p><p>The statistical analysis includes contingency table analysis, multiple logistic regression, and Poisson regression. The results show that the demographic composition does not fully cover all the aspects of the Swedish population and some groups are less represented than others. The behaviour tends to differ between panel members that have responded to three or less surveys compared to members that have responded to twenty or more surveys. Source of recruitment does not seem to affect the results of studies, but it has some effect on the demographic composition of marketing research panels.</p> / <p>Användandet av paneler som källa vid undersökningar har den senaste tiden blivit en allt vanligare företeelse. Denna rapport har för avsikt att undersöka panelers demografiska sammansättning och överensstämmande med Sveriges befolkning, eventuell ändring av svarsbeteende samt huruvida rekryteringskällan ger upphov till kvalitetsskillnader hos medlemmar i en panel. Företaget Norstat har med sitt kontor i Linköping figurerat som uppdragsgivare till arbetet. Datamaterialet till studien har uppkommit från Norstats rekryteringsprocess samt från företagets två huvudpaneler med olika rekryteringskällor. För att djupare undersöka svarsbeteende konstruerade vi även en enkätundersökning som skickades ut till 2 714 medlemmar i Norstats internetpaneler.</p><p>Den statiska analysen innefattar χ2-test, multipel logistisk regression samt Poissonregression. Resultaten påvisade att den demografiska sammansättningen i panelen inte fullt ut speglade Sveriges befolkning samt att vissa grupper undertäcks i högre utsträckning än andra. Svarsbeteendet hos medlemmar i paneler har en tendens att ändras från det att medlemmen har svarat på en till tre undersökningar, till det att den har svarat på tjugo undersökningar eller fler. Rekryteringskällan till en panel verkar inte ge upphov till några större skillnader i svarsresultat, men däremot finns vissa skillnader i demografisk sammansättning.</p>

Purpose – The aim of this thesis is to explore the possibility of text mining social media, for consumer insights from an organizational perspective. Design/methodology/approach – An exploratory, single case embedded case study with inductive approach and partially mixed, concurrent, dominant status mixed method research design. The case study contains three different studies to try to triangulate the research findings and support research objective of using social media for consumer insights for new products, new ideas and helping research and development process of any organization. Findings – Text mining is a useful, novel, flexible and an unobtrusive method to harness the hidden information in social media. By text-mining social media, an organization can find consumer insights from a large data set and this initiative requires an understanding of social media and its building blocks. In addition, a consumer focused product development approach not only drives social media mining but also enriched by using consumer insights from social media. Research limitations/implications – Text mining is a relatively new subject and focus on developing better analytical tool kits would promote the use of this novel method. The researchers in the field of consumer driven new product development can use social media as additional evidence in their research. Practical implications – The consumer insights gained from the text mining of social media within a workable ethical policy are positive implications for any organization. Unlike conventional marketing research methods text mining is social media is cost and time effective. Originality/value –This thesis attempts to use innovatively text-mining tools, which appear, in the field of computer sciences to mine social media for gaining better understanding of consumers thereby enriching the field of marketing research, a cross-industry effort. The ability of consumers to spread the electronic word of mouth (eWOM) using social media is no secret and organizations should now consider social media as a source to supplement if not replace the insights captured using conventional marketing research methods. Keywords – Social media, Web 2.0, Consumer generated content, Text mining, Mixed methods design, Consumer insights, Marketing research, Case study, Analytic coding, Hermeneutics, Asynchronous, Emergent strategy Paper type Master Thesis

[Truncated abstract] The Australian higher education sector has changed markedly in the last two decades. The size of the sector has swelled in size as new universities have been created from former Colleges of Advanced Education and Institutes of Technology, and succeeding governments have introduced policies that have embedded increasingly corporate and commercial practices into university administration. This has caused the creation of what are becoming known as ‘enterprise universities’. This thesis examines hypotheses arising from two fundamental questions. (i) Given the increasingly market-oriented higher education environment in Australia, will a model developed from the study of services marketing (which has developed since the 1970s as a distinct sub-branch of the Marketing discipline) show itself to be applicable to universities operating in the Australian sector? (ii) If so, are there demonstrable differences in the way in which ‘student customers’ respond in terms of the antecedents of customer satisfaction and customer loyalty within different types of university? . . . The study found that the model tested was highly appropriate for indicating the major antecedents of satisfaction and loyalty in this setting. It showed that the institutional image was a relatively stronger antecedent of perceived value and customer satisfaction than were elements of service quality, and that the model was effective in accounting for a large proportion of the variance found in students’ loyalty to their institution. It also found that there was relatively little difference between students attending different types of university in these matters. It argues that there is an important imperative for Australian universities to take a strategic image management approach to their marketing initiatives, and also issues related to the nature of higher education as a positional and public good.

Thesis (MPhil (Information Science))--University of Stellenbosch, 2006. / Research Problem: Research commences at the point where within our department we begin to reflect on penetrating a new market. At first this reflection can be a very unstructured thought, a conjecture, a question, or hypothesis. In our case, it was about entering the Brazilian telematics or more commonly known the ‘tracking’ market. One of the most competitive markets in the world in terms of lower margins and a high number of competitors. Thus, the need to conduct research and CI analysis was paramount; this was because we had no idea about the Brazilian Telematics market. Therefore, we used research primarily to identify key issues relating to telematics (segment, competitors, customers etc) in Brazil. Like most companies however, our resources was limited in terms of investment and manpower. Apart from commissioning a very specific research, a great deal of desk, or secondary research was undertaken, this proved very valuable when formulating our strategy and achieving actionable results. Overall Objectives: The aim was to utilise mostly Competitive Intelligence and Market Research, two key components within Knowledge Management, to obtain and analyse competitive information from multiple sources to aid DigiCore’s international expansion. For the International team Competitive Intelligence was more than analyzing competitors - it was about making DigiCore more competitive relative to its existing set of competitors and potential competitors in international markets. Predictive analysis - analysing and documenting the likely moves of foreign markets and competitors was a key objective, especially in aiding our final strategy in Brazil. Various aspects of CI and Knowledge Management became indispensable to formulate and implement our strategy in Brazil. Research Design/Methodology: sampling, representativeness and data collection, CI, analysis and interpretation were key activities we conducted. In essence, for DigiCore a well-defined research problem is a precondition for our Brazilian project. The development of a research design thus follows logically from the research problem. A set of guidelines and instructions needed to be followed in order to address our research problem. Main Results: there is the misconception that CI and market research duplicate activities, whilst there may be some truth, for DigiCore CI was undertaken to understand our environment better – beyond percentages, graphs and statistic analysis. CI helped us to forecast, validate industry rumours and ultimately make effective decisions and thus being able to act rather than react. In fact, beginning any competitive intelligence project is a daunting task, but the end results made the whole process worth it. A further component was Managing Information Systems - Our technology is based on ‘complicated’ internal and external environments that need to be considered. So whilst, market research and competitive analysis may aid in the final decision making and ongoing strategies, without juxtaposing these efforts within an information systems environment, the whole project would be futile. Conclusion: there is no doubt in our minds, that by using CI, Market Research, and Knowledge Management in all of our key stages and activities we came closer to our overall objective of penetrating the Brazilian telematics market. Whilst it is too soon to evaluate our success and overall long-term growth, without the above tools we know for certain that there would not have been any success at all.

Diploma work analyzes the market of weddings - the structure and needs of customers. Selection of the appropriate mix of communication tools with a focus on Web 2.0 and evaluate the results. Everything a concrete business.

In my graduation theses (it is a final project of engineering study at South Bohemia University, in field of commercial business) I focused on internal environment of the company called Centropen a.s. which is situated in Dačice. For evaluation of internal atmosphere I used a few different methods. One of them was the analysis of the results in particular functional fields, I mentioned Bostonian matrix shortly and SWOT analysis. As for an evaluation of functional fields I chose research and development, production, purchase, sale, marketing, human resources and financing. A separate chapter was given to marketing in which was made a questionnaire research, analyzing individual activity, which the company makes for own presentation in public. I focused on a concrete advertising campaign as well {--} The School Campaign. This campaign is every year the most extensive action which the Centropen company prepares together with fullservis advertising agency. Concerning evaluation of functional fields, as the weakest point showed up the field of human resources. The company doesn{\crq}t deal with searching and education new generation in this area at all even further education of current employees, nevertheless the significant part of workers higher and middle management are really close to retiring age. Marketing is able to keep up only thanks to an important help of the agency. Marketing on its own is able to cover just the area of propagation, not complete marketing. As for the SWOT analysis, where are mingled the diagnosis of the internal and external environment, I summarized competitive environment. It is more then clear, that competitive pressures increase and Centropen company, who{\crq}s still using success from previous years, a little bit fell asleep in fight with competition. The significant positive is a strong financial background without credit indebtedness, which helps to support power of the company.

The thesis analyzes the conditions, the current supply and demand for tourism services in the town and region Tábor. An integral part of the thesis consists also in the formulation of examples of a good practice to support the promotion and the turnout of the destination. The analytical part focuses on the analysis of internal and external environment, the SWOT analysis and the analysis of destination management. A new destination marketing of the town and region Tábor is recommended in the final part.

The aim of the diploma thesis was to determine the habits and the typical behavior of the customers in the market for the bakery assortment through a marketing research. The results of the research serve to make a proposal of the innovation of the marketing mix of the selected company. The first step for the writing of this thesis was founded in the literature related with the topic. The next step was the practical part included presentation of the selected company Adélka, Inc. following by the marketing research by the method of the personal questioning. The results of the research characterized a consumer behavior of the respondents and the differences in the behavior of the individual stores. The recommendations and innovations related to the only one instrument of the marketing mix-the product.

The aim was to assess the existing experience of franchisers and franchisees in the area of farm production. The research was carried out qualitatively in a form of structured interviews, and also quantitavely in a form of a survey. Franchisers were addressed by the structured interviews and the franchisees by the survey.