The present thesis deals with the use of mobile technologies in the follow-up to ERP systems. Goal is to analyze the integration of mobile technologies into the corporate environment. The thesis at first analyses the existing state, reasons for and benefits of use of mobile technologies in the corporate sphere with the use of the research methodology of semi-structured interviews. This part is concluded with the author's evaluation of investigated cases and with identification of other related types of solution in practice. The final part of the thesis is dealt with the case study in a Czech company. This part of the thesis starts with an analysis of the current state of information and communication technologies in the company on the basis of consultations and visits to employee workplaces; subsequently it specifies opportunities for improvement of support of selected corporate processes for which possible solutions are proposed in the final part of the thesis. The thesis brings some still unpublished information with regard to the use of mobile technologies in the business environment.

Submitted by Renata Lopes (renatasil82@gmail.com) on 2015-12-09T10:45:21Z No. of bitstreams: 1 miriamcarladonascimentodias.pdf: 10021196 bytes, checksum: 7f0a142db8737511c376c9786a6a1d41 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2015-12-09T13:48:16Z (GMT) No. of bitstreams: 1 miriamcarladonascimentodias.pdf: 10021196 bytes, checksum: 7f0a142db8737511c376c9786a6a1d41 (MD5) / Made available in DSpace on 2015-12-09T13:48:16Z (GMT). No. of bitstreams: 1 miriamcarladonascimentodias.pdf: 10021196 bytes, checksum: 7f0a142db8737511c376c9786a6a1d41 (MD5) Previous issue date: 2015-08-04 / Baseado no conceito de acessibilidade espacial e seus elementos componentes de comunicação, orientação espacial, circulação e utilização, esta pesquisa tem como objetivo o desenvolvimento de um protótipo de aplicativo móvel capaz de associar a tecnologia de geolocalização com a leitura de QR Code, a fim de tornar-se uma ferramenta auxiliar nas ações de acessibilidade, com seu referencial teórico baseado em pesquisas sobre a Tecnologia Mobile, acessibilidade universal e prototipagem, visando facilitar a acessibilidade dentro de um ambiente universitário. O método utilizado incluiu avaliação e registro das condições ambientais e da acessibilidade no campus da UFJF, o que permitiu a atualização dos mapas existentes e uma pré-marcação dos pontos referenciados para geolocalização e recomendação de possíveis rotas para caminhantes, aplicação de QR Code para fins de endereçamento e utilização de pictogramas, voltados para facilitar a visualização e interpretação das informações. Esta pesquisa visa contribuir, através dos resultados dos levantamentos e análises, com a implementação de um programa de acessibilidade para o Campus da UFJF, proporcionando para os seus usuários, independente de serem pessoas com ou sem deficiência física ou mobilidade reduzida: estrangeiros, visitantes ou nativos, condições igualitárias para se orientar em ambiente construído e para localizar nos edifícios, os acessos, equipamentos urbanos e as melhores rotas para chegar em seu destino. Foi desenvolvido um protótipo denominado Alfa que permitiu analisar a importância do uso da tecnologia da informação para a acessibilidade espacial e comparar as formas atuais de endereçamento em um campus universitário com as possibilidades vislumbradas com o advento tecnológico, portanto, acredita-se que os objetivos desta dissertação foram alcançados, deixando a proposta de desenvolvimento do protótipo Beta para que os resultados sejam vislumbrados em sua plenitude. / Based on the concept of spatial accessibility and its component elements of communication, spatial orientation, movement and use, this research aims to develop a mobile application prototype able to associate geolocation technology to read QR Code, in order to become an auxiliary tool in the accessibility shares with his theoretical framework based on research on Mobile Technology, universal accessibility and prototyping, to facilitate accessibility of a university setting. The method used included evaluation and record environmental conditions and accessibility on campus UFJF, which allowed the updating of existing maps and a pre-marking of the points referred to geolocation and recommendation of possible routes for walkers, applying QR Code for purposes addressing, and use of pictograms, meant for easy viewing and interpretation of information. This research aims to contribute through the results of surveys and analyzes, with the implementation of an accessibility program for the Campus UFJF, providing to its users, whether they are people with or without disabilities or reduced mobility: foreigners, visitors or native, equal conditions for guidance in the built environment and to locate buildings, accesses, urban equipment and the best routes to arrive at your destination. We developed a prototype called Alfa that allowed to analyze the importance of the use of information technology for space access and compare the current ways of addressing on a college campus with the possibilities glimpsed with the technological advent, so it is believed that the objectives of this dissertation were achieved, leaving the Beta prototype development proposal for the results to be glimpsed in its fullness.

Submitted by Jakeline Ortega (jakortega@unoeste.br) on 2018-09-18T19:30:16Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Evandro Lombardi - UNOESTE - versão final.pdf: 3203333 bytes, checksum: 9c5df79ef2aad874476102a38ec7f8d9 (MD5) / Made available in DSpace on 2018-09-18T19:30:16Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Evandro Lombardi - UNOESTE - versão final.pdf: 3203333 bytes, checksum: 9c5df79ef2aad874476102a38ec7f8d9 (MD5) Previous issue date: 2018-04-27 / The present research is inserted in the Program of Masters in Education of the University of the West Paulista - UNOESTE, in line 2 - Qualification and Pedagogical Practice of the Teacher Profession. Through qualitative research, the objective was to analyze the potential of mobile technologies in the classroom, especially applications in smartphones, as tools that aid in the process of teaching and learning, in the scope of High School. The study was carried out in a private school, in the interior of Paraná, with 35 students from a class of high school graduates and two teachers. The theoretical reference was based on the works of Kenski, Moran, Santaella, Terçariol and Lévy. The techniques of data collection used were: observation, questionnaires, semi-structured interviews and focus groups. The data analysis was performed using methodological triangulation based on the following categories: a) in relation to student’s perception: access and use of mobile technologies; m-Learning and immediate feedback; m-Learning and teacher’s practice and b) in relation to the teachers: m-Learning: the teacher’s practice and it’s potentialities and challenges and; teacher’s formation and the m-Learning. The results showed that mobile technologies, specially the smartphone, are part of the daily life of the absolute majority of students and they use their mobile devices for various activities among them learning. In the learning process they emphasized the importance of the immediate feedback given by the applications, the advantages of technological incursions in the school environment such as access to large amounts of information and ubiquity. Teachers, in turn, recognize that mobile technology, especially smartphone applications, has potential to be used in the teaching process, however, emphasize the need to offer continuing education to the teacher and didactic-pedagogical and technological structuring by the schools. / A presente pesquisa está inserida no Programa de Mestrado em Educação da Universidade do Oeste Paulista – UNOESTE, na linha 2 – Formação e Prática Pedagógica do Profissional Docente. Por meio de pesquisa qualitativa, o objetivo foi analisar o potencial das tecnologias móveis em sala de aula, em especial, aplicativos em smartphones, como ferramentas que auxiliem no processo de ensino e aprendizagem, no âmbito do Ensino Médio. O estudo foi realizado em um colégio privado, no interior do estado do Paraná, com 35 alunos de uma turma de formandos do Ensino Médio e dois professores. O referencial teórico foi embasado nas obras de Kenski, Moran, Santaella, Terçariol e Lévy. As técnicas de coleta de dados utilizadas foram: observação, questionários, entrevistas semiestruturadas e grupos focais. A análise dos dados foi realizada por meio de triangulação metodológica com base nas seguintes categorias: a) em relação à percepção discente: acesso e utilização das tecnologias móveis; m-Learning e feedback imediato; m-Learning e a prática docente; e b) em relação aos professores: m-Learning: a prática docente e suas potencialidades e desafios; e a formação docente e o m-Learning. Os resultados evidenciaram que as tecnologias móveis, em especial o smartphone, fazem parte do cotidiano da maioria absoluta dos estudantes pesquisados e eles utilizam seus dispositivos móveis para diversas atividades, entre elas o aprender. No processo de aprendizagem, destacaram a importância do feedback imediato dado pelos aplicativos, as vantagens das incursões tecnológicas no ambiente escolar como o acesso à grande quantidade de informação e a ubiquidade. Os docentes, por sua vez, reconhecem que a tecnologia móvel, com destaque para os aplicativos em smartphones, tem potencial para ser usada no processo de ensino, no entanto, salientam a necessidade de oferecimento de formação continuada ao professor e estruturação didático-pedagógica e tecnológica por parte das escolas.

Background: To be able to live independently, older persons can use technology-based health communication (HC) for support, guidance, and contact with health care professionals within their home environment. Informal caregivers who assist in different situations can also find support in their caring role using technology. The study of mobile technologies is an important research area in gerontechnology. Nevertheless, there is a gap of research in technology-based HC utilized by older persons, including preferences related to cognitive impairment (CI) in a home environment. Aim: The overall aim of the thesis was to define the concept and describe experiences of HC within the home environment from a gerontechnological perspective. The aim of Study I was to identify and construct the meaning of HC from the perspective of older persons in need of care in the home environment and their informal caregivers. The aim of Study II was to describe how older persons with CI experienced technology-based HC through the use of a mobile application in order to facilitate a sense of coherence. Method: This thesis has a naturalistic approach. In Study I, the evolutionary model of concept analysis was used, based on a systematic literature review including 29 studies. In Study II, semi-structured interviews were conducted with 16 older persons with CI. The transcripts were analyzed with a deductive thematic analysis. Findings: The defining attributes of the concept HC identified in Study I were: Resources of the recipient, Influence on decisions, and Advantages of tailored information. These attributes led to the following descriptive definition of HC: Tailored information, based on needs and resources of the recipient influence care decisions. The findings of Study II resulted in an overall theme: A technology that supports but creates challenges. Further, the analysis yielded the following three themes, with associated subthemes: Making sense of mobile technologies, Mastering mobile technologies, and Added value to use mobile technologies. Conclusion: Technology-based HC utilized by older persons and their informal caregivers within the home environment emphasizes suiting needs, capacity and preferences to be considered useful. Influences of the context, the home environment also needs to be taken into account when developing technology-based HC and mobile technologies for this purpose.

The adoption of mobile technologies into companies frequently follows a technology-driven approach without precise knowledge about the potential benefits that may be realised. Especially in larger organisations with complex business processes, a systematic procedure is required if a verifiable economic benefit is to be created by the use of mobile technologies. Therefore, the term “mobile business process” is defined in this paper. Subsequently, we introduce a procedure for the systematical analysis of the distributed structure of a business process model in order to identify requirements for software engineering in mobile sub-processes. For that purpose, the method Mobile Process Landscaping is used to decompose a process model into different levels of detail. The method aims to manage the complexity and limit the process analysis to the potentially mobile sub-processes from the beginning. The result of the analysis can be used on the one hand as a foundation for the redesign of the business processes and on the other hand for the requirements engineering of mobile information systems.

The adoption of mobile technologies into companies frequently follows a technology-driven approach without precise knowledge about the potential benefits that may be realised. Especially in larger organisations with complex business processes, a systematic procedure is required if a verifiable economic benefit is to be created by the use of mobile technologies. Therefore, the term “mobile business process”, as well as requirements for information systems applied in such processes, are defined in this paper. Subsequently, we introduce a procedure for the systematical analysis of the distributed structure of a business process model in order to identify mobile sub-processes. For that purpose, the method Mobile Process Landscaping is used to decompose a process model into different levels of detail. The method aims to manage the complexity and limit the process analysis to the potentially mobile sub-processes from the beginning. The result of the analysis can be used on the one hand as a foundation for the redesign of the business processes and on the other hand for the requirements engineering of mobile information systems. An application of this method is shown by the example of business processes in the insurance industry.

Experience Sampling Method is a modern approach of studying human behavior. This research methodology is used in psycho-metrics to ask participant to provide feedback regarding the state of their health, opinion, etc. The collected data is then probed, analyzed and used for creating related statistical predictions. Despite the remarkable data that is produced with ESM, receiving data from the participants is not a straightforward task. It could either be via physical presence of the participant in certain labs or through special hand-held devices that are sometimes difficult to carry, maintain and use. A more advanced version of ESM is Mobile Experience Sampling Method . As mobile devices have become the de facto standard in human communication as well as ubiquitous multi-purpose portable devices, taking advantage of their features, especially their location-awareness functionality can help improve the experience sampling method. Therefore the focus of this thesis is on improving the method byimplementing a versatile mobile experience sampling toolkit that is locationaware and easy to use.

This dissertation investigates the evolution of Kenya’s Internet communication technology (ICT) ecosystem and explores the barriers and subsequent enabling processes encountered when growing an ICT ecosystem in a resource-scarce context. Drawing upon 12 in-depth case studies of Kenyan tech entrepreneurs and 45 interviews with technology experts this dissertation provides a holistic perspective on the barriers and enablers that Kenyan technology entrepreneurs encounter across the areas of culture, human capital, finance, policy, entrepreneurial support systems, and markets. Together with relevant theory on how ecosystems emerge and advance the thesis develops a model that explains how ICT ecosystems can emerge in resource-scarce contexts. The model shows how locally available enabling processes may be drawn on to substitute and establish missing condition factors. Furthermore, this dissertation analyzes mobile technology's potential to tackle unemployment in Kenya and provides a critical evaluation of the embedded economic and developmental opportunity.:1. Introduction 1 1.1 The potential of mobile technology to tackle unemployment in Kenya 1.2 Kenya’s emerging “Silicon Savannah” 1.3 Introduction to the research context 1.3.1 Country Context: Kenya the East-African economic hub and its unemployment challenge 1.3.2 The “Silicon Savannah”: Kenya’s ICT entrepreneurship ecosystem 2. Literature chapter 2.1 Basic theoretical concepts 2.2 Mobile for development 2.2.1 Mobile for development fields 2.2.2 Critics of the M4D stream 2.2.3 Contextual challenges faced by M4D initiatives 2.3 Mobile for work (mWork) 2.3.1 The Virtual Economy: A market for virtually traded scarcities 2.3.2 Mobile Micro Work 2.3.3 Mobile for Recruitment 2.4 The ecosystem view on entrepreneruship 2.4.1 Theoretical basis: Cluster Theory and Regional Innovation Systems Theory 2.4.2 Distinguishing features of Entrepreneurship Ecosystem functioning 2.4.3 Emergence and development of ICT entrepreneurship ecosystems over time 2.4.4 The role of Policy in fostering EE growth 2.5 The context for entrepreneurship in Kenya 2.6 Technology entrepreneurship in Kenya: Challenges faced in the Silicon Savannah 3. Methodology Chapter 3.1 Research Design 3.2 Data collection and access 3.2.1 mWork sample selection 3.2.2 Interview conduct with mWork and other local ICT entrepreneurs 3.2.3 Sample selection and interview conduct with “Silicon Savannah” experts 3.3 Data Analysis 3.3.1 Interview data analysis 3.3.2 Case analysis: within case and cross case analysis 3.3.3 Development of the Model of Ecosystem Emergence 3.4 Measurement of mWork development impact 3.5 Other Methodological Considerations 3.5.1 Researcher‘s Role 3.5.2 Ethical Considerations 3.5.3 Credibility of findings 4. mWork in Kenya 4.1 Introduction: mWork in Kenya 4.2 Case presentation 4.2.1 mWork segment: Market Research 4.1.2 mWork Segment: Recruiting 4.2.3 mWork Segment: Mobile Micro Work 4.2.4 mWork segment: Market intermediaries 4.2.5 Overview of mWork Cases 4.3 Cross-case analysis 4.3.1 Feasibility of mWork approaches and challenges faced 4.3.2 Feasibility of business models suggested by literature in a Kenyan context 4.3.3 Overcoming challenges to mWork in Kenya: Four successful examples 4.4 Development impact of mWork 4.4.1 Development impact of mWork Segment Mobile Micro Work 4.4.2 Development impact of mWork segment market research 4.4.3 Development impact of mWork segment recruiting 4.4.4 (Potential) development impact of mWork segment: Market intermediary 5. The Kenyan “Silicon Savannah” 5.1 Empirical Findings: Barriers and enablers to technology entrepreneurship in Kenya 5.5.1 Ecosystem dimension: Culture 5.1.2 Ecosystem dimension: Supports 5.1.3 Ecosystem dimension: Human capital 5.1.4 Ecosystem dimension: Finance 5.1.5 Ecosystem dimension: Policy 5.1.6 Ecosystem dimension: Markets 5.2 Discussion of findings in the wider discourse of the Silicon Savannah 5.3 The unique nature of the phenomenon of technology entrepreneurship in Kenya 5.4 Main growth barriers in the “Silicon Savannah” and ICT EE s in the GS 5.5 Main growth enablers in the “Silicon Savannah” and early ICT EE s in the GS 5.6 Development trajectory of ICT EE s in resource-scarce contexts 6. Conclusion 6.1 Conclusion on the opportunity of mWork in Kenya 6.1.1 Summary of main findings 6.1.2 Theoretical implications 6.1.3 Practical implications 6.1.4 Limitations and further research 6.2 Conclusion on Kenyas “Silicon Savannah” 6.2.1 Summary of main findings 6.2.2 Theoretical implications 6.2.3 Practical implications and recommendations 6.2.4 Limitations and further research References Appendix

An increasing number of older adults must continue working, which requires that they maintain their competencies and work skills, including use of mobile technology (MT). However, little is known about older adult adoption of MT in relation to work. This study used Rogers's diffusion of innovation theory and Davis's technology acceptance model as a framework. The purpose of this exploratory sequential mixed methods study was to examine the experiences of older adults' who adopted MT in the emergency communications (EC) field. Participants came from an emergency services LinkedIn group. Data sources included surveys completed by 85 respondents and interviews of a subset of 10 of the respondents. Phase 1 included survey analysis to develop descriptive statistics on the participants' placement in Rogers's stages of adoption, their perceptions of the usefulness, and the ease of use. Phase 2 included analysis of in-depth interviews, coding for themes and patterns. Survey results indicated that both perceived usefulness and ease of use affect the adoption of MT by older adult users in the EC field. The results of the interviews identified the usefulness and ease of use as factors for the participants. The social implications for employers include a deeper understanding of the specific factors that impact the adoption of MT by older adults. This study provides employers with a deeper understanding of the adoption of MT by older adults so they can develop stronger plans to help their older adults adopt mobile technology.

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