Issues of the project management with the possibility of artificial intelligence in information management has been solved in this thesis. The solution of this problem has been made on the basis of the publications listed in the information resources that produce description of initial conditions for the theoretical part of this thesis. The model of the company‘s project management with a selection of artificial intelligence methods in designing the HelpDesk for the company has been created on analysis of information management business basis.

The costs of patient care reached a new height. Poor management of patient flows in hospitals lead to unnecessary waiting time, a low degree of capacity utilization and expensive needless treatments. In the beginning of this paper a shortly overview of health care optimization research is shown, which leads to the implementation of interdisciplinary clinical pathways to improve the patient flow. Based on this the structure of scheduling focused clinical pathways is described. After that, a mixed integer linear programming model is shown, which is able to schedule these pathways. In the end the model is verified by an instance of a clinical pathway.

Der Chirurg in einem modernen Operationssaal kann auf die Funktionen einer Vielzahl technischer, seine Arbeit unterstützender, Geräte zugreifen. Diese Geräte und damit auch die Funktionen, die diese zur Verfügung stellen, sind nur unzureichend miteinander vernetzt. Die unzureichende Interoperabilität der Geräte bezieht sich dabei nicht nur auf den Austausch von Daten untereinander, sondern auch auf das Fehlen eines zentralen Wissens über den gesamten Ablauf des chirurgischen Prozesses. Es werden daher Systeme benötigt, die Prozessmodelle verarbeiten und damit globales Wissen über den Prozess zur Verfügung stellen können. Im Gegensatz zu den meisten Prozessen, die in der Wirtschaft durch Workflow Management-Systeme (WfMS) unterstützt werden, ist der chirurgische Prozess durch eine hohe Variabilität gekennzeichnet. Mittlerweile gibt es viele Ansätze feingranulare, hochformalisierte Modelle des chirurgischen Prozesses zu erstellen. In dieser Arbeit wird zum einen die Qualität eines, auf patienten individuellen Eingriffen basierenden, generalisierten Modells hinsichtlich der Abarbeitung durch ein WfMS untersucht, zum anderen werden die Voraussetzungen die, die vorgelagerten Systeme erfüllen müssen geprüft. Es wird eine Aussage zur Abbruchrate der Pfadverfolgung im generalisierten Modell gemacht, das durch eine unterschiedliche Anzahl von patientenindividuellen Modellen erstellt wurde. Zudem wird die Erfolgsrate zum Wiederfinden des Prozesspfades im Modell ermittelt. Ausserdem werden die Anzahl der benötigten Schritte zumWiederfinden des Prozesspfades im Modell betrachtet.:List of Figures iv List of Tables vi 1 Introduction 1 1.1 Motivation 1 1.2 Problems and objectives 3 2 State of research 6 2.1 Definitions of terms 6 2.1.1 Surgical process 6 2.1.2 Surgical Process Model 7 2.1.3 gSPM and surgical workflow 7 2.1.4 Surgical workflow management system 8 2.1.5 Summary 9 2.2 Workflow Management Systems 10 2.2.1 Agfa HealthCare - ORBIS 10 2.2.2 Siemens Clinical Solutions - Soarian 10 2.2.3 Karl Storz - ORchestrion 10 2.2.4 YAWL BPM 11 2.3 Sensor systems 12 2.3.1 Sensors according to DIN1319 13 2.3.2 Video-based sensor technology 14 2.3.3 Human-based sensor technology 15 2.3.4 Summary 15 2.4 Process model 15 2.4.1 Top-Down 15 2.4.2 Bottom-Up 17 2.4.3 Summary 18 2.5 Methods for creating the ICCAS process model 18 2.5.1 Recording of the iSPMs 18 2.5.2 Creation of the gSPMs 20 2.6 Summary 21 3 Model-based design of workflow schemas 23 3.1 Abstract 24 3.2 Introduction 25 3.3 Model driven design of surgical workflow schemata 27 3.3.1 Recording of patient individual surgical process models 27 3.3.2 Generating generalized SPM from iSPMs 27 3.3.3 Transforming gSPM into workflow schemata 28 3.4 Summary and Outlook 30 4 Model-based validation of workflow schemas 31 4.1 Abstract 32 4.2 Introduction 33 4.3 Methods 36 4.3.1 Surgical Process Modeling 36 4.3.2 Workflow Schema Generation 38 4.3.3 The SurgicalWorkflow Management and Simulation System 40 4.3.4 System Validation Study Design 42 4.4 Results 44 4.5 Discussion 47 4.6 Conclusion 50 4.7 Acknowledgments 51 5 Influence of missing sensor information 52 5.1 Abstract 53 5.2 Introduction 54 5.3 Methodology 57 5.3.1 Surgical process modeling 57 5.3.2 Test system 59 5.3.3 System evaluation study design 61 5.4 Results 63 5.5 Discussion 66 5.6 Conclusion 68 5.7 Acknowledgments 68 5.8 Conflict of interest 68 6 Summary and outlook 69 6.1 Summary 69 6.2 Outlook 70 Bibliography 74

Presented dissertation thesis has focused on the project management; its objective has been to achieve set main goal applying used methodology, i.e., to propose a model of management of project financial flows. The pre-requisite of achievement of said main goal has been the primary research undertaken in the monitored area of processing industry, following criteria established in advance. These criteria have been formulated in particular in harmony with the evaluation of current condition of given issue both in the Czech Republic and abroad; furthermore, by interviews made in qualitative research, the verification of which has applied the combination of quantitative and qualitative research, as well as statistical verification of formulated hypotheses. On the basis of such acquired and verified data the model of management of project financial flows has been generated based, among others, on the application of so-called system approach, the pre-requisite of which has been the optimization of managerial approach and decision-making reflected in the process of budget creation in mutual links with three-imperative during project planning.

Objetivo. Este trabalho está inserido no campo de estudos do processo de implantação do Sistema Único de Saúde, tendo como referência um dos seus princípios básicos, o da descentralização da gestão para o poder municipal. Para tanto foi escolhido o município de São José dos Campos, no Estado de São Paulo, por sua participação ativa no processo da Reforma Sanitária no sentido de formulação e implantação do SUS e sua habilitação como gestor do Sistema Municipal de Saúde na condição de gestão semi-plena, em final de 1994, conforme os termos da Norma Operacional Básica SUS n° 1/93 (NOB SUS n° 1/93). O pressuposto básico é o de que os termos da NOB SUS n° 1/93, na medida em que exigia requisitos e conferia responsabilidades e prerrogativas para o gestor municipal, era uma estratégia válida para implementar o processo de implantação do SUS, dando concretitude aos princípios e diretrizes do mesmo. Método. A metodologia adotada para este estudo é a de um Estudo de Caso Único, e tem como referencial teórico ou conceitual a Pesquisa Avaliativa, nas categorias de Análise da Implantação e Análise dos Efeitos, envolvendo o eixo das mudanças estruturais e organizacionais visando o modelo de gestão e o eixo das mudanças no processo de trabalho, visando o Modelo de Atenção. Foi analisado basicamente o período de 1993 a 1997 e como fontes de dados foram utilizados dados documentais, como relatórios de gestão, planos municipais de Saúde, atos administrativos, além de entrevistas com os Secretários Municipais de Saúde do período e o DATA/SUS - Ministério da Saúde, com os seus Sistemas de Informação Ambulatorial (SIA/SUS) e de Internação Hospitalar (SIH/SUS). Resultados. O estudo concluiu que efetivamente ocorreram mudanças tanto na dimensão do Modelo de Gestão como no do Modelo de Atenção, como resultado de um esforço municipal que vinha ocorrendo e que foi potencializado em função da habilitação do município na gestão semi-plena do sistema, nos termos da NOB SUS nº 1/93. Por outro lado, o estudo, nos termos de sua concepção metodológica, poderá ser referencial para a realização de outros estudos neste campo temático. / Objective. This work is inserted in the field of studies of the process of implantation of the SUS*, having as reference one ofits basic principIes, that of the decentralization of the management to the municipal authority. For this purpose was chosen the city of São José dos Campos, in the State of São Paulo, due its active participation in the process of the Sanitary Reformation in the direction of formularization and implantation of the SUS and its qualification as manager of the Municipal System of Health in the condition of semiplenum management, by the end of 1994, according to terms of Basic Operational Norm SUS n° 1/93 (NOB SUS n° 1/93). The basic assumption is that the terms of NOB SUS nº 1/93, in the measure where they demanded requirements and conferred responsibilities and prerogatives to the municipal manager, a valid strategy to implement the process of implantation of the SUS, was defined giving concretitude to the principles and lines of direction associated with the Basic Norm. Method. The methodology adopted in this study is the Study of the Single Case, and has its theoretical reference on the Evaluative Research concept, within the categories of Analysis of the Implantation and Analysis of the Effect, involving the axle of the structural and organizational changes within at the model of management and the axle of the changes in the work process, aiming at the Model of Attention. In the period of 1993-1997 were analyzed basically documentary sources of data, as management reports, Health municipal plans, Administrative acts, associated with interviews with the Municipal Autorithy of Health of the period and informations of the DATA/SUS - Health Department, with its Systems of Informação Ambulatorial (SIA/SUS) and Internação Hospitalar (SIH/SUS). Results. The study concluded that effective changes had ocurred both in the dimension of the Model of Management as in the Model of Attention, as a result of the municipal effort already in process, strengtened by the qualification of the city in the semiplenum management of the system, in the terms of NOB SUS n° 1/93. On the other hand, the study, in the terms of its metodological conception, could be refered in view of the accomplishment of other studies in this thematic field.

Objetivo. Este trabalho está inserido no campo de estudos do processo de implantação do Sistema Único de Saúde, tendo como referência um dos seus princípios básicos, o da descentralização da gestão para o poder municipal. Para tanto foi escolhido o município de São José dos Campos, no Estado de São Paulo, por sua participação ativa no processo da Reforma Sanitária no sentido de formulação e implantação do SUS e sua habilitação como gestor do Sistema Municipal de Saúde na condição de gestão semi-plena, em final de 1994, conforme os termos da Norma Operacional Básica SUS n° 1/93 (NOB SUS n° 1/93). O pressuposto básico é o de que os termos da NOB SUS n° 1/93, na medida em que exigia requisitos e conferia responsabilidades e prerrogativas para o gestor municipal, era uma estratégia válida para implementar o processo de implantação do SUS, dando concretitude aos princípios e diretrizes do mesmo. Método. A metodologia adotada para este estudo é a de um Estudo de Caso Único, e tem como referencial teórico ou conceitual a Pesquisa Avaliativa, nas categorias de Análise da Implantação e Análise dos Efeitos, envolvendo o eixo das mudanças estruturais e organizacionais visando o modelo de gestão e o eixo das mudanças no processo de trabalho, visando o Modelo de Atenção. Foi analisado basicamente o período de 1993 a 1997 e como fontes de dados foram utilizados dados documentais, como relatórios de gestão, planos municipais de Saúde, atos administrativos, além de entrevistas com os Secretários Municipais de Saúde do período e o DATA/SUS - Ministério da Saúde, com os seus Sistemas de Informação Ambulatorial (SIA/SUS) e de Internação Hospitalar (SIH/SUS). Resultados. O estudo concluiu que efetivamente ocorreram mudanças tanto na dimensão do Modelo de Gestão como no do Modelo de Atenção, como resultado de um esforço municipal que vinha ocorrendo e que foi potencializado em função da habilitação do município na gestão semi-plena do sistema, nos termos da NOB SUS nº 1/93. Por outro lado, o estudo, nos termos de sua concepção metodológica, poderá ser referencial para a realização de outros estudos neste campo temático. / Objective. This work is inserted in the field of studies of the process of implantation of the SUS*, having as reference one ofits basic principIes, that of the decentralization of the management to the municipal authority. For this purpose was chosen the city of São José dos Campos, in the State of São Paulo, due its active participation in the process of the Sanitary Reformation in the direction of formularization and implantation of the SUS and its qualification as manager of the Municipal System of Health in the condition of semiplenum management, by the end of 1994, according to terms of Basic Operational Norm SUS n° 1/93 (NOB SUS n° 1/93). The basic assumption is that the terms of NOB SUS nº 1/93, in the measure where they demanded requirements and conferred responsibilities and prerogatives to the municipal manager, a valid strategy to implement the process of implantation of the SUS, was defined giving concretitude to the principles and lines of direction associated with the Basic Norm. Method. The methodology adopted in this study is the Study of the Single Case, and has its theoretical reference on the Evaluative Research concept, within the categories of Analysis of the Implantation and Analysis of the Effect, involving the axle of the structural and organizational changes within at the model of management and the axle of the changes in the work process, aiming at the Model of Attention. In the period of 1993-1997 were analyzed basically documentary sources of data, as management reports, Health municipal plans, Administrative acts, associated with interviews with the Municipal Autorithy of Health of the period and informations of the DATA/SUS - Health Department, with its Systems of Informação Ambulatorial (SIA/SUS) and Internação Hospitalar (SIH/SUS). Results. The study concluded that effective changes had ocurred both in the dimension of the Model of Management as in the Model of Attention, as a result of the municipal effort already in process, strengtened by the qualification of the city in the semiplenum management of the system, in the terms of NOB SUS n° 1/93. On the other hand, the study, in the terms of its metodological conception, could be refered in view of the accomplishment of other studies in this thematic field.

This volume contains contribution form the refereed “MobIS 2010” main program and selected papers of its tracks. The conference on information systems modeling was held in Dresden September 15-17, 2010. The guiding theme for MobIS 2010 focused on modeling topics between model-based management and component and service engineering.

Conn., Yale Univ., Diss.--New Haven, 2003. / Kopie, ersch. im Verl. UMI, Ann Arbor, Mich. - Enth. 3 Beitr.

The topic of the diploma thesis is the models for decision support of the management of tourism destination. This is an important topic in tourism all over the world, as tourism destination management is a complex, multidisciplinary and often inflated question. The complexity of the structure and the number of stakeholders is also the reason for being important in today's modern times. Because of the complexity of the whole topic, it is often difficult to grasp the theme as a whole and to consistently explain all the existing variables. At the same time, a number of inaccuracies and errors are generated in connection with the management of the tourist destination. The work uncovers the basic structure of relationships in the destination of tourism and attempts to outline the functioning of the tourism destination management as a whole. The benefit of the thesis is to update the model created by Ing. Petrem Štumpfem Ph.D. in his dissertation work. Another benefit of this work is the generation of scenarios of the likely and anticipated development of the tourist destination of Southern Bohemia.

This thesis is focused on dynamics of soft factors influencing workers during projects. These factors include motivation, workplace atmosphere, team synergy of workers and their emotions, and attribute of project manager who manages the project. Identification of soft factors and their relationships was achieved by examination of scientific literature in psychology and system dynamics. Description of managing project matters was achieved by examination of scientific literature dealing with project management. The main objective of this thesis is to create a dynamic model which simulates behavior of these soft factors influencing the project staff. The primary metric of the model is efficiency of workers participating on the project based on input parameters. Validation of the model was achieved by verification of historic behavior of key elements. Results of validation experiments correspond with historic behavior with roughly 95 % accuracy. At the end of this thesis is presented an ICT project case study. Based on the results of simulation experiments is performed a scenario analysis which tries to bring possible suggestions for project management.