Lower socioeconomic status, ethnicity, and race are associated with reduced health care use in the United States. Patients who continually miss their appointments suffer significant negative results, including a disruption in continuity of care, complications with their chronic illnesses, and an increase in hospital readmissions. The health belief model was used as the theoretical support for this project that investigated the underlying causes of no-shows at an urban hospital-based outpatient clinic in the United States. It used a quantitative, descriptive design and examined a minority, underserved, and underinsured population that was receiving care at the research site and had a fairly consistent 30% no-show rate. Data was collected by anonymous survey from 151 patients and 22 health care providers and analyzed via means, t tests, and an ANOVA. Female patients were significantly more likely than male patients to approve of the current scheduling system at the site, in which patients simply call the clinic for an appointment (p = 0.040). White (non-Hispanic) patients in general had a statistically lower interest in receiving appointment reminders via text compared to the rest of the population (p=0.024). Patients who were 29 years old and younger were significantly less likely than patients who were 30 years old and over to indicate that they did not show up to appointments due to a lack of insurance (p '? 0.001). This project promoted positive social change by increasing patient, staff, and stakeholder awareness of the reasons patients miss their appointments. The findings of this project can be used to improve appointment scheduling, reduce patient wait times, increase patient satisfaction, and increase cost savings to the clinic.

This research deals with personality and biographical factors in absenteeism. The literature review looks at personality traits and absenteeism. The following question must then be asked: Can the construct ”personality” be analysed and described within the context of the work environment, and can the relationship between personality, biographical factors and absenteeism be studied empirically. The empirical study focuses on measuring the relationship between personality and absenteeism. The construct ”personality” is presented within the dimensional or trait perspective. The empirical investigation is presented within the functionalistic paradigm (quantitative approach). The chosen measuring instrument, namely, the Sixteen Personality Factor Questionnaire (16 PF SA 92) was administered by means of a random sample to 72 Aviation Security Officers. The reliability of the Sixteen Personality Factor Questionnaire was determined using the Cronbach Alpha coefficient method. To determine if personality is a predictor of absenteeism, stepwise regression analysis was done. The results indicate that the degree (category) of absenteeism is associated only with marital status and number of dependants. / Industrial and Organisational Psychology / M. Comm. (Industrial Psychology)

This research deals with personality and biographical factors in absenteeism. The literature review looks at personality traits and absenteeism. The following question must then be asked: Can the construct ”personality” be analysed and described within the context of the work environment, and can the relationship between personality, biographical factors and absenteeism be studied empirically. The empirical study focuses on measuring the relationship between personality and absenteeism. The construct ”personality” is presented within the dimensional or trait perspective. The empirical investigation is presented within the functionalistic paradigm (quantitative approach). The chosen measuring instrument, namely, the Sixteen Personality Factor Questionnaire (16 PF SA 92) was administered by means of a random sample to 72 Aviation Security Officers. The reliability of the Sixteen Personality Factor Questionnaire was determined using the Cronbach Alpha coefficient method. To determine if personality is a predictor of absenteeism, stepwise regression analysis was done. The results indicate that the degree (category) of absenteeism is associated only with marital status and number of dependants. / Industrial and Organisational Psychology / M. Comm. (Industrial Psychology)

The aim for the study is to identify high school students’ perceptions of absenteeism. More specific the aim is to investigate their perceptions of the situations before, during and after the time they were absent. The chosen method for the study is phenomenography which includes qualitative semi-structured interviews. Six students currently in secondary school with a background of absenteeism have been interviewed. The interviews have been analyzed with an eight-step approach. The result of the study presents young students perceptions of circumstances that lead to and sustain their school absence and their return to school attendance. The findings in the analysis show that the informants perceive mental illness as a circumstance with major impact on leading to and sustaining school absence among the students. The mental illness is related to the students’ perceptions of social circumstances in and/or outside school and unmet needs in relation to school success. The perceptions of the circumstances that lead to and sustain attendance were related to a better mental health. Mental health was affected positively mainly by the circumstances related to social relationships and by the adaptations in the learning environment. However, the informants did not perceive better mental health as a key circumstance as explicitly as mental illness.