The purpose of this two-year project (2009-2010) is to improve the distribution of DAISY content and the development of an online delivery service of DAISY content, both talking books and talking newspapers. The project is carried out by two organizations: Celia – the national library for persons with print disabilities in Finland (hereinafter Celia) – and the Finnish Federation of the Visually Impaired (hereinafter the FFVI). The solution will be based on network-capable DAISY players, not on computers. An online delivery platform supporting the international standard DAISY Online will be developed. The project involves 960 of Celia’s clients. These clients will be provided with a DAISY player and an Internet connection. The results of this pilot project will be used in building a national online delivery service system of DAISY content in Finland.

Orientador: João Guilherme de Camargo Ferraz Machado / Resumo: A crescente demanda por refeições rápidas e práticas devido ao dia a dia cada vez mais agitado e com menor disponibilidade de tempo da população, a evolução dos meios de comunicação, em especial, o smartphone, e a praticidade do poder de escolha e acompanhamento do status de preparação e entrega das refeições na palma da mão, tem alavancado a quantidade e usuários e a variedade disponível nos aplicativos de delivery online de alimentos. A quantidade de transações executadas através dos aplicativos diariamente e a necessidade de manter sua competitividade perante os concorrentes, exige que as empresas de aplicativos de delivery online de alimentos gerenciem melhor as informações registradas na empresa e as informações externas à empresa que são relacionadas ao mercado e à concorrência. Para tanto, é necessário saber utilizar as informações disponíveis a favor das empresas, transformando-as em inteligência para dar suporte a tomada de decisão estratégica. O objetivo geral da pesquisa foi analisar a aplicação da gestão da informação e da inteligência competitiva nas plataformas de delivery online do setor de alimentos, como fator gerador de diferenciais competitivos. De modo específico, identificou-se o uso da gestão da informação e da inteligência competitiva no contexto das plataformas delivery online; comparou-se a aplicação da gestão da informação e da inteligência competitiva entre diferentes plataformas de delivery online; propôs-se parâmetros e indicadores de gestão da in... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: The growing demand for fast and practical meals due to the increasingly hectic daily life and less time available by the population, the evolution of means of communication, especially smartphone, and the practicality of the power to choose and monitor status preparation and delivery of meals in reach, has leveraged the number and users and variety available in online food delivery applications. The number of transactions carried out through the apps daily and the need to remain competitive with competitors, requires online food delivery app companies to better manage information recorded inside and outside the company that is related to the market and competition. Therefore, it is necessary to know how to use the information available in favor of companies, converting them into intelligence to support strategic decision-making. The research general objective was to analyze the application of information management and competitive intelligence in online delivery platforms in food sector, as a factor that generates competitive differentials. Specifically, the use of information management and competitive intelligence was identified in the context of online delivery platforms; the application of information management and competitive intelligence between different online delivery platforms was compared; parameters and indicators for information management and competitive intelligence for online delivery platforms were suggested. Regarding the methodology, nature is qualitative ... (Complete abstract click electronic access below) / Mestre

The purpose of this two-year project (2009-2010) is to improve the distribution of DAISY content and the development of an online delivery service of DAISY content, both talking books and talking newspapers. The project is carried out by two organizations: Celia – the national library for persons with print disabilities in Finland (hereinafter Celia) – and the Finnish Federation of the Visually Impaired (hereinafter the FFVI). The solution will be based on network-capable DAISY players, not on computers. An online delivery platform supporting the international standard DAISY Online will be developed. The project involves 960 of Celia’s clients. These clients will be provided with a DAISY player and an Internet connection. The results of this pilot project will be used in building a national online delivery service system of DAISY content in Finland.