This research has public technological higher education institutes as a case study, which proposes an IT risk management model to guarantee the continuity of the service in its main processes, where 3 public institutes were analyzed to determine the current state of the processes of those institutes, obtaining as results that the IT areas have not identified the risks to which the institutions are exposed and they do not have a strategic IT plan, which generates that within the institutes there is no improvement in their organizational processes. The model is based on the harmonization of standards or frameworks that refer to risk management, which were analyzed in a general way to determine the impact on IT risk management to guarantee the service continuity in the organizational processes, of which only 3 were selected from a list of 6. The model was validated through expert judgment, which was based on the indicators of sufficiency, clarity, coherence and relevance to give the validity and acceptance of the proposed model. Finally, the model was applied in an institute which allowed it to improve IT risk management and guarantee the continuity of the service of its organizational processes, through compliance with the CBC licensing requirements. / Esta investigación tiene como caso de estudio a los institutos de educación superior tecnológicos públicos, la cual propone un modelo de gestión de riesgos de TI para garantizar la continuidad del servicio en sus principales procesos, en donde se analizó a 3 institutos públicos para poder determinar el estado actual de los procesos de dichos institutos, obteniendo como resultados que las áreas de TI no tienen identificado los riesgos a los que están expuestas las instituciones y no cuentan con un plan estratégico de TI, lo que genera que dentro de los institutos no exista una mejora en sus procesos organizacionales. El modelo se basa en la armonización de estándares o marcos de trabajo que tienen referencia a la gestión de riesgos, los cuales se analizaron de forma general para determinar la afectación en la gestión de riesgos de TI para garantizar la continuidad del servicio en los procesos organizacionales, de los cuales se seleccionaron solo 3 de una lista de 6. El modelo fue validado por juicio de expertos, los cuales se basaron en los indicadores de suficiencia, claridad, coherencia y relevancia para dar la valides y aceptación del modelo propuesto. Finalmente, el modelo fue aplicado en un instituto el cual permitió mejorar la gestión de riesgos de TI y garantizar la continuidad del servicio de sus procesos organizacionales, a través del cumplimiento de los requisitos de la CBC de licenciamientos.

Den här studien behandlar begreppet delat ledarskap med utgångspunkt i en förskoleorganisation som öppet berättat att de använder den här typen av ledarskap. Delat ledarskap är en ledarskapsmodell där ansvar, befogenheter och arbetsuppgifter är uppdelade eller gemensamma mellan två eller flera ledare. Det delade ledarskapet beskrivs som en bra och passande ledarskapsmodell för komplexa organisationer och deras krav. Syftet med studien är att undersöka vad det delade ledarskapet medför i praktiken utifrån ledare och medarbetares upplevelser. På grund av Skolverkets regelsättning är funktionellt delat ledarskap den enda tillåtna varianten av delat ledarskap i skolsektorn. Således kommer studien främst att fokusera på den typen av delat ledarskap. Studien är en fallstudie med en fenomenologisk ansats där det insamlade materialet består av nio intervjuer med personer som anställts både innan och efter införandet av ledarskapsmodellen. Förskoleorganisationen består av sex olika förskoleenheter varav tre av dessa medverkar i den här studien. För att få så brett perspektiv som möjligt utgår studien både utifrån ett medarbetar- och chefsperspektiv.   Studiens slutresultat visar att delat ledarskap kan vara gynnande för ledningen, men att medarbetarna fortfarande saknar det närvarande ledarskapet från rektorn och enhetschefen. Det framkommer även hur organisationsprocesser kan förenklas genom frekvent och god kommunikation, tillit och personkemi, som är tre viktiga faktorer för ett lyckat delat ledarskap. Slutsatsen konstaterar vidare att det finns utmaningar i den horisontella relationen inåt som kan försvåras om ledarna inom ett delat ledarskap inte är kompatibla med varandra. Då funktionen av prestigelöshet och ett kompletterande ledarskap inom ett delat ledarskap är faktorer som skapar grunden till samarbete. / This study will discuss the term shared leadership inside of a kindergarten-organization who have openly announced that they use this kind of leadership. Shared leadership is a leadership model where responsibility, authority and work tasks are divided or shared between two or more leaders. The shared leadership has been described as a good and appropriate leadership model for complex organizations and their requirements. The purpose of the study is to investigate what the shared leadership provides in practice seen from the leaders’ and coworkers’ experiences. Because of rules set up by Skolverket, functional shared leadership is the only allowed variant of shared leadership in the school sector. Thus the study will first and foremost focus on this kind of shared leadership. The study is a case study with a phenomenological approach where the collected material consists of nine interviews with people who were employed both before and after the implementation of the leadership model. The kindergarten-organization consists of six different kindergarten-units, whereof three of these are participating in the study. To achieve as wide of a perspective as possible the study will consider a worker-perspective and a leader-perspective.    The study’s result shows that shared leadership can be beneficial for management, but that coworkers still miss the attending leadership from both principal and unit manager. Furthermore, the study’s result also shows how organizational processes can be simplified through frequent and good communication, trust and personal chemistry, which are three important factors for successful shared leadership. The conclusion further states that there are challenges in the horizontal relationship inwards which can be made more difficult if the leaders within a shared leadership are not compatible with each other. Since the function of lack of prestige and a complementary leadership within a shared leadership are factors that create the basis for cooperation.

L’objectif de cette thèse était de discuter la relation entre les pratiques quotidiennes et les émotions dans le processus organisationnel du cirque contemporain. En vue de cela, une étude ethnographique dans le contexte situé au Brésil et au Canada pendant les années 2011 dans la ville brésilienne de Pelotas, Rio Grande do Sul, et 2013 dans la ville canadienne de Montréal, dans la province de Québec. Dans la première base théorique de cette étude, j’effectue une discussion à propos de la dimension politique des pratiques, des façons de faire des sujets sociaux, dans les processus organisationnels quotidiens soulignant la (i)mobilité des organisations en Études organisationnelles. En effet, considérons la routine organisationnelle comme des espaces de pratiques qui constituent la micropolitique - politique de la vie quotidienne - par la sphère normative des processus de gestion. La micropolitique se réfère à la comparaison des relations pratiques avec action logique historique et culturelle; présenter un caractère procédural, car les formes d’organisation des espaces multiples et interconnectés dans la pratique ; produire des effets dans la vie quotidienne en raison de son caractère relationnel avec sphères normatives de la société. En mettant en évidence les émotions comme des pratiques dans la routine organisationnelle qui doit être articulées à d'autres pratiques quotidiennes forment la dimension politique émotionnelle des processus organisationnels. L’un des effets identifiés de la politique émotionnelle dans le travail quotidien du cirque était la production de plusieurs spatialités. Malgré que ces dernières permettent les cirques de chercher la reconnaissance de leur légitimité artistique qui est le produit des contrepoints concernant l’ordre établi dans le domaine politique des arts dans les villes étudiées. En effet, les cirques ne pouvaient être considérés comme des espaces hétérotopiques organisationnels, ou des espaces constituant l’ordre social, mais leurs relations pratiques établies forces inverses. Ainsi, la thèse que je défends dans cet article affirme que la relation entre les pratiques et les émotions quotidiennes est la politique émotionnelle des processus organisationnels résultant de la production de hétérotopies. Les principaux résultats de cette recherche soulignent l’importance des émotions dans les organisations. En montrant comment ces éléments pratiques influencent le développement d'une théorie politique des émotions dans les études organisationnelles. La contribution méthodologique que je présente dans cette thèse est l’appropriation de l’ ethnographie multissituée comme une stratégie de recherche pour les entreprises qui sont basées sur la mobilité socio-spatiale et dans de différents endroits comprendre.En termes appliqués à la gestion, les résultats de l'enquête mettent en évidence que le processus de création des artistes de cirque est centré sur une dynamique collective. Ainsi que l’engagement de la conversation comme pertinente pour la transmission de la connaissance de la production artistique. De plus, la réalisation de résidences de création dans de différents contextes culturels de base pour la formation technique et le développement social du cirque. Sur le processus de formation des artistes, souligner la nécessité d'intégrer des études sur la dimension collective de l’organisation de la formation des artistes de cirque dans les écoles de cirque. Ceci dit, le sujet producteur culturel comme articulateur de pratiques artistiques à des pratiques de gestion. / O meu objetivo nesta tese foi discutir as relações entre as práticas cotidianas e as emoções no processo organizativo do circo contemporâneo. Para tanto, eu realizei um estudo etnográfico multissituado no contexto Brasil-Canadá entre os anos de 2011, na cidade brasileira de Pelotas, Rio Grande do Sul, e 2013, na cidade canadense de Montréal, na província de Quebeque. No primeiro eixo teórico deste estudo, realizo uma discussão a respeito da dimensão política das práticas, as maneiras de fazer dos sujeitos sociais, no cotidiano dos processos organizativos e destaco a (i)mobilidade das organizações nos Estudos Organizacionais. Com efeito, considero o cotidiano organizacional como espaços de práticas que constituem micropolíticas – políticas da vida cotidiana – em meio à esfera normativa dos processos de gestão. As micropolíticas referem-se às relações do confronto das práticas com lógicas de ação determinadas histórico-culturalmente; apresentam um cunho processual; e produzem efeitos no cotidiano devido ao seu caráter relacional com as esferas normativas da sociedade. Destaco as emoções como práticas no cotidiano organizacional que ao serem articuladas às outras práticas cotidianas formam a dimensão política emocional dos processos organizativos. Um dos efeitos da política emocional no cotidiano de trabalho dos circenses que identifiquei foi a produção de múltiplas espacialidades que, apesar de possibilitar aos circos a busca pelo reconhecimento de sua legitimidade artística, produziu contrapontos em relação ao ordenamento estabelecido no campo político das artes nas cidades estudadas. Com efeito, considero que os circos podem ser compreendidos como espaços organizacionais heterotópicos, ou seja, espaços que constituem o ordenamento social, mas que suas práticas invertem as relações de forças estabelecidas na sociedade. Sendo assim, a tese que defendo nesse trabalho é que as relações entre as práticas cotidianas e as emoções constituem a política emocional dos processos organizativos resultando na produção de heterotopias organizacionais. Os principais resultados desta pesquisa destacam a importância das emoções como práticas nas organizações evidenciando elementos para o desenvolvimento de uma Teoria Política das Emoções nos Estudos Organizacionais. A contribuição metodológica que eu apresento nesta tese é a apropriação da etnografia multissituada como estratégia de pesquisa para compreensão de processos organizativos que se constituem com base em mobilidades sócio-espaciais e em diferentes locais. Em termos aplicados à gestão, os resultados da pesquisa destacam que o processo criativo dos artistas circenses é centrado em uma dinâmica coletiva, a prática de conversação como relevante para a transmissão do conhecimento da produção artística e a realização de residências criativas em diferentes contextos culturais como base para o desenvolvimento técnico e de formação social dos circenses. Sobre o processo de formação dos artistas, destaco a necessidade de incorporação de estudos sobre a dimensão coletiva de organização dos circenses na formação dos artistas nas escolas de circo e o sujeito produtor cultural como articulador das práticas artísticas às práticas de gestão. / The aim of this thesis was to discuss the relationship between everyday practices and emotions in organizational process of contemporary circus. For this purpose, a multisited ethnographic study in the context Brazil - Canada between the years 2011 in the Brazilian city of Pelotas, Rio Grande do Sul, and 2013 was held in the Canadian city of Montreal, in the province of Quebec. In the first theoretical basis of this study, I realize a discussion about the political dimension of practices, ways of making social subjects, in everyday organizational processes highlighting (i)mobility of organizations in Organizational Studies. Indeed, consider the organizational routine as spaces of practices that constitute micro - politics of everyday life - in the midst of a normative management processes. The micro refer to the comparison of practical relations with logical action of certain historical and culturally; present a procedural nature, because the forms of organization are multiple and interconnected spaces in practice; produce effects in everyday life due to its relational character with normative spheres of society. Highlight the emotions like practices in organizational routine that to be articulated to other daily practices form the emotional political dimension of organizational processes. One of the identified effects of emotional politics in the everyday work of the circus was the production of multiple spatialities that despite, enable circuses by seeking recognition of their artistic legitimacy, produced counterpoints regarding the order established in the political field of the arts in the cities studied. Indeed, circuses could be understood as organizational heterotopic spaces, or spaces constituting the social order, but their practical relations established reverse forces. Thus, the thesis that I defend in this paper is that the relationship between everyday practices and emotions are emotional politics of organizational processes resulting in the production of heterotopias. The main results of this research highlight the importance of emotions in organizations showing how practical elements for the development of a Political Theory of Emotions in Organizational Studies. The methodological contribution that I present in this thesis is the appropriation of multisited ethnography as a research strategy for understanding organizations that are based on socio- spatial mobility and in different locations. In terms applied to management, the survey results highlight that the creative process of circus performers is centered on a collective dynamic, engaging in conversation as relevant to the transmission of knowledge of artistic production and the realization of creative residencies in different cultural contexts as a basis for technical training and social development of the circus. On the process of training of artists, highlight the need to incorporate studies on the collective dimension of organizing the training of circus performers in circus schools and the subject cultural producer as articulator of artistic practices to management practices.

<p>The starting point for this study is the question of why organizational visions are often interpreted by employees as unintelligible and insignificant. The knowledge gap in this area makes the study of communication about vision and goals both urgent and interesting.</p><p>Accordingly, the purpose is to advance knowledge on communication processes in organizations through description and analysis of communication about strategy, encompassing vision, strategic objectives and common values, in a company.</p><p>A case study design was chosen and a longitudinal qualitative study was conducted in the company, from April 1998 to January 2000. A combination of methods were used, including participant observation, discourse analysis and interviews.</p><p>Communication about the strategy followed a typical top-down model, starting on group level and ending on department level. In this process, Balanced Scorecard was used as a tool to communicate the strategy.</p><p>It was concluded that visions formulated by top managers met different realities constructed by managers at lower levels in the company. Managers’ attitudes, knowledge and interpretations were important individual factors that influenced communication about the strategy. Employees did not have the same detailed knowledge of the strategy as the managers, nor were they given the same opportunities to obtain it.</p><p>The discourse analysis reveals power structures, conflicts, individual attitudes and perspectives. The study thus results in a deep understanding of communication problems in the organization.</p>

The starting point for this study is the question of why organizational visions are often interpreted by employees as unintelligible and insignificant. The knowledge gap in this area makes the study of communication about vision and goals both urgent and interesting. Accordingly, the purpose is to advance knowledge on communication processes in organizations through description and analysis of communication about strategy, encompassing vision, strategic objectives and common values, in a company. A case study design was chosen and a longitudinal qualitative study was conducted in the company, from April 1998 to January 2000. A combination of methods were used, including participant observation, discourse analysis and interviews. Communication about the strategy followed a typical top-down model, starting on group level and ending on department level. In this process, Balanced Scorecard was used as a tool to communicate the strategy. It was concluded that visions formulated by top managers met different realities constructed by managers at lower levels in the company. Managers’ attitudes, knowledge and interpretations were important individual factors that influenced communication about the strategy. Employees did not have the same detailed knowledge of the strategy as the managers, nor were they given the same opportunities to obtain it. The discourse analysis reveals power structures, conflicts, individual attitudes and perspectives. The study thus results in a deep understanding of communication problems in the organization.

Submitted by Rodrigo Correia Barbosa (rodrigo.cbarbosa@globo.com) on 2016-11-25T19:05:05Z No. of bitstreams: 1 TRABALHO FINAL RODRIGO BARBOSA V1.pdf: 3019243 bytes, checksum: 7fb566d2128e415f0f635455c0848d4a (MD5) / Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2016-11-28T12:29:43Z (GMT) No. of bitstreams: 1 TRABALHO FINAL RODRIGO BARBOSA V1.pdf: 3019243 bytes, checksum: 7fb566d2128e415f0f635455c0848d4a (MD5) / Made available in DSpace on 2016-12-07T11:42:54Z (GMT). No. of bitstreams: 1 TRABALHO FINAL RODRIGO BARBOSA V1.pdf: 3019243 bytes, checksum: 7fb566d2128e415f0f635455c0848d4a (MD5) Previous issue date: 2013-10-24 / BNDES, throughout its history, has sought to expand the scope of its actions, using new forms of multiplication of their financial support and this relentless pursuit of innovative initiatives keeps Institution in constant transformation and consolidates its position to service needs and expectations of the Brazilian nation. The Solidarity Economy Department of the BNDES (DESOL) acts in supporting social economy enterprises, seeking employment and income generation and economic inclusion of low-income population. Historically, the performance of this Department was happening directly between BNDES and the beneficiary, following the same steps applied to the bigger companies and with intensive use of staff resources and time. Recently, in order to expand the scope of its activities, the DESOL implemented a new way of acting, with emphasis on building partnerships to ensure the expansion of the range to your target audience in a sustained way, and under a systemic which resulted in changing the process of lending to these projects, which resulted in a breakthrough in terms of scope and disbursement. However, some bottlenecks can already be perceived and this paper presents proposals for improvements in the structure and form of action that considers various constraints of the Department and provides possibilities for implementation in the short and medium term. / O BNDES, ao longo da sua história, tem buscado ampliar o alcance de suas ações, valendo-se de novas formas de multiplicação de seu apoio financeiro e essa incansável busca por iniciativas inovadoras mantém a Instituição em constante transformação e consolida sua posição de atendimento às necessidades e expectativas da nação brasileira. O Departamento de Economia Solidária do BNDES (DESOL) atua no apoio a empreendimentos de economia solidária, buscando a geração de trabalho e renda e a inclusão socioeconômica da população de baixa renda. Historicamente, a atuação deste Departamento acontecia diretamente entre o BNDES e o beneficiário, seguindo as mesmas fases operacionais aplicáveis aos grandes financiamentos, de maneira unitária, e com consumo intensivo de recursos de pessoal e tempo. Recentemente, com o intuito de em ampliar o alcance de sua atuação, o DESOL implementou uma nova forma de atuação, com ênfase na construção de parcerias que garantam a ampliação do alcance ao seu público-alvo, de forma sustentada, e sob uma visão sistêmica que implicou na mudança do processo de concessão de crédito a estes empreendimentos, o que resultou em um grande avanço em termos de alcance e desembolso. Entretanto, alguns gargalos já podem ser percebidos e este trabalho apresenta propostas de melhorias na estrutura e na forma de atuação que considere as diversas restrições do Departamento e preveja as possibilidades de implantação a curto e médio prazo.

Made available in DSpace on 2010-04-20T20:15:06Z (GMT). No. of bitstreams: 1 61080100005.pdf: 995968 bytes, checksum: 5965a1eae5614cf30474fda5b8ad7a13 (MD5) Previous issue date: 2010-02-26T00:00:00Z / Pesquisas que integram as teorias de estratégia e opções reais sugerem que firmas podem ser vistas sob a perspectiva de um portfólio de oportunidades a serem capturadas no futuro, de forma que recursos, capacitações e processos organizacionais devem ser combinados visando a sua otimização. Firmas diferem entre si quanto a esta capacidade de otimização e esta heterogeneidade, adicionada aos efeitos de outros fatores, estão refletidos na variabilidade e no comportamento dinâmico do valor das opções de crescimento (vgo), tema central desta dissertação. A análise de decomposição de variâncias confirma um efeito firma preponderante, consistente com resultados obtidos em pesquisas prévias, e os resultados gerados pelos modelos de curvas latentes sob o enfoque de equações estruturais levam à conclusão de que tamanho importa, tem impacto estatisticamente significante sobre o intercepto e explica as diferenças cross section entre firmas do valor dos vgo’s observados no início do período de análise, enquanto que os efeitos do dinamismo da indústria são positivos e significantes e variam com o tempo de forma não linear. Entretanto, remanescem parcelas relevantes de variâncias não explicadas nos três parâmetros latentes que determinam as trajetórias de vgo ao longo do tempo, provavelmente devido aos impactos de fatores não observáveis e idiossincráticos às organizações. / Research that integrate strategy and real options theories suggest that firms can be regarded as a portfolio of future opportunities and that resources, capabilities and organizational processes must be in place in order to ensure its optimization. Firms differ in this optimization capacity and this heterogeneity along with the effects of other factors are reflected in the variability and in the dynamic behavior of the value of growth options (vgo). In accordance with previous studies using variance component methodology, firm effects are predominant over country and industry effects and explain a significant portion of total variance of vgo. Longitudinal analyses through latent curve models under the perspective of structural equations (complemented by hierarchical linear models) confirm that size explain the cross-section differences in the initial values of vgo, whereas industry dynamism has a positive and significant effect on vgo that varies non-linearly across time. Apart from the effects of these covariates, there still remains a significant portion of unexplained variances in latent parameters that determine the trajectories of vgo across time, probably due to the effect of unobservable and firm-specific factors.

L’objectif de cette thèse était de discuter la relation entre les pratiques quotidiennes et les émotions dans le processus organisationnel du cirque contemporain. En vue de cela, une étude ethnographique dans le contexte situé au Brésil et au Canada pendant les années 2011 dans la ville brésilienne de Pelotas, Rio Grande do Sul, et 2013 dans la ville canadienne de Montréal, dans la province de Québec. Dans la première base théorique de cette étude, j’effectue une discussion à propos de la dimension politique des pratiques, des façons de faire des sujets sociaux, dans les processus organisationnels quotidiens soulignant la (i)mobilité des organisations en Études organisationnelles. En effet, considérons la routine organisationnelle comme des espaces de pratiques qui constituent la micropolitique - politique de la vie quotidienne - par la sphère normative des processus de gestion. La micropolitique se réfère à la comparaison des relations pratiques avec action logique historique et culturelle; présenter un caractère procédural, car les formes d’organisation des espaces multiples et interconnectés dans la pratique ; produire des effets dans la vie quotidienne en raison de son caractère relationnel avec sphères normatives de la société. En mettant en évidence les émotions comme des pratiques dans la routine organisationnelle qui doit être articulées à d'autres pratiques quotidiennes forment la dimension politique émotionnelle des processus organisationnels. L’un des effets identifiés de la politique émotionnelle dans le travail quotidien du cirque était la production de plusieurs spatialités. Malgré que ces dernières permettent les cirques de chercher la reconnaissance de leur légitimité artistique qui est le produit des contrepoints concernant l’ordre établi dans le domaine politique des arts dans les villes étudiées. En effet, les cirques ne pouvaient être considérés comme des espaces hétérotopiques organisationnels, ou des espaces constituant l’ordre social, mais leurs relations pratiques établies forces inverses. Ainsi, la thèse que je défends dans cet article affirme que la relation entre les pratiques et les émotions quotidiennes est la politique émotionnelle des processus organisationnels résultant de la production de hétérotopies. Les principaux résultats de cette recherche soulignent l’importance des émotions dans les organisations. En montrant comment ces éléments pratiques influencent le développement d'une théorie politique des émotions dans les études organisationnelles. La contribution méthodologique que je présente dans cette thèse est l’appropriation de l’ ethnographie multissituée comme une stratégie de recherche pour les entreprises qui sont basées sur la mobilité socio-spatiale et dans de différents endroits comprendre.En termes appliqués à la gestion, les résultats de l'enquête mettent en évidence que le processus de création des artistes de cirque est centré sur une dynamique collective. Ainsi que l’engagement de la conversation comme pertinente pour la transmission de la connaissance de la production artistique. De plus, la réalisation de résidences de création dans de différents contextes culturels de base pour la formation technique et le développement social du cirque. Sur le processus de formation des artistes, souligner la nécessité d'intégrer des études sur la dimension collective de l’organisation de la formation des artistes de cirque dans les écoles de cirque. Ceci dit, le sujet producteur culturel comme articulateur de pratiques artistiques à des pratiques de gestion. / O meu objetivo nesta tese foi discutir as relações entre as práticas cotidianas e as emoções no processo organizativo do circo contemporâneo. Para tanto, eu realizei um estudo etnográfico multissituado no contexto Brasil-Canadá entre os anos de 2011, na cidade brasileira de Pelotas, Rio Grande do Sul, e 2013, na cidade canadense de Montréal, na província de Quebeque. No primeiro eixo teórico deste estudo, realizo uma discussão a respeito da dimensão política das práticas, as maneiras de fazer dos sujeitos sociais, no cotidiano dos processos organizativos e destaco a (i)mobilidade das organizações nos Estudos Organizacionais. Com efeito, considero o cotidiano organizacional como espaços de práticas que constituem micropolíticas – políticas da vida cotidiana – em meio à esfera normativa dos processos de gestão. As micropolíticas referem-se às relações do confronto das práticas com lógicas de ação determinadas histórico-culturalmente; apresentam um cunho processual; e produzem efeitos no cotidiano devido ao seu caráter relacional com as esferas normativas da sociedade. Destaco as emoções como práticas no cotidiano organizacional que ao serem articuladas às outras práticas cotidianas formam a dimensão política emocional dos processos organizativos. Um dos efeitos da política emocional no cotidiano de trabalho dos circenses que identifiquei foi a produção de múltiplas espacialidades que, apesar de possibilitar aos circos a busca pelo reconhecimento de sua legitimidade artística, produziu contrapontos em relação ao ordenamento estabelecido no campo político das artes nas cidades estudadas. Com efeito, considero que os circos podem ser compreendidos como espaços organizacionais heterotópicos, ou seja, espaços que constituem o ordenamento social, mas que suas práticas invertem as relações de forças estabelecidas na sociedade. Sendo assim, a tese que defendo nesse trabalho é que as relações entre as práticas cotidianas e as emoções constituem a política emocional dos processos organizativos resultando na produção de heterotopias organizacionais. Os principais resultados desta pesquisa destacam a importância das emoções como práticas nas organizações evidenciando elementos para o desenvolvimento de uma Teoria Política das Emoções nos Estudos Organizacionais. A contribuição metodológica que eu apresento nesta tese é a apropriação da etnografia multissituada como estratégia de pesquisa para compreensão de processos organizativos que se constituem com base em mobilidades sócio-espaciais e em diferentes locais. Em termos aplicados à gestão, os resultados da pesquisa destacam que o processo criativo dos artistas circenses é centrado em uma dinâmica coletiva, a prática de conversação como relevante para a transmissão do conhecimento da produção artística e a realização de residências criativas em diferentes contextos culturais como base para o desenvolvimento técnico e de formação social dos circenses. Sobre o processo de formação dos artistas, destaco a necessidade de incorporação de estudos sobre a dimensão coletiva de organização dos circenses na formação dos artistas nas escolas de circo e o sujeito produtor cultural como articulador das práticas artísticas às práticas de gestão. / The aim of this thesis was to discuss the relationship between everyday practices and emotions in organizational process of contemporary circus. For this purpose, a multisited ethnographic study in the context Brazil - Canada between the years 2011 in the Brazilian city of Pelotas, Rio Grande do Sul, and 2013 was held in the Canadian city of Montreal, in the province of Quebec. In the first theoretical basis of this study, I realize a discussion about the political dimension of practices, ways of making social subjects, in everyday organizational processes highlighting (i)mobility of organizations in Organizational Studies. Indeed, consider the organizational routine as spaces of practices that constitute micro - politics of everyday life - in the midst of a normative management processes. The micro refer to the comparison of practical relations with logical action of certain historical and culturally; present a procedural nature, because the forms of organization are multiple and interconnected spaces in practice; produce effects in everyday life due to its relational character with normative spheres of society. Highlight the emotions like practices in organizational routine that to be articulated to other daily practices form the emotional political dimension of organizational processes. One of the identified effects of emotional politics in the everyday work of the circus was the production of multiple spatialities that despite, enable circuses by seeking recognition of their artistic legitimacy, produced counterpoints regarding the order established in the political field of the arts in the cities studied. Indeed, circuses could be understood as organizational heterotopic spaces, or spaces constituting the social order, but their practical relations established reverse forces. Thus, the thesis that I defend in this paper is that the relationship between everyday practices and emotions are emotional politics of organizational processes resulting in the production of heterotopias. The main results of this research highlight the importance of emotions in organizations showing how practical elements for the development of a Political Theory of Emotions in Organizational Studies. The methodological contribution that I present in this thesis is the appropriation of multisited ethnography as a research strategy for understanding organizations that are based on socio- spatial mobility and in different locations. In terms applied to management, the survey results highlight that the creative process of circus performers is centered on a collective dynamic, engaging in conversation as relevant to the transmission of knowledge of artistic production and the realization of creative residencies in different cultural contexts as a basis for technical training and social development of the circus. On the process of training of artists, highlight the need to incorporate studies on the collective dimension of organizing the training of circus performers in circus schools and the subject cultural producer as articulator of artistic practices to management practices.

L’objectif de cette thèse était de discuter la relation entre les pratiques quotidiennes et les émotions dans le processus organisationnel du cirque contemporain. En vue de cela, une étude ethnographique dans le contexte situé au Brésil et au Canada pendant les années 2011 dans la ville brésilienne de Pelotas, Rio Grande do Sul, et 2013 dans la ville canadienne de Montréal, dans la province de Québec. Dans la première base théorique de cette étude, j’effectue une discussion à propos de la dimension politique des pratiques, des façons de faire des sujets sociaux, dans les processus organisationnels quotidiens soulignant la (i)mobilité des organisations en Études organisationnelles. En effet, considérons la routine organisationnelle comme des espaces de pratiques qui constituent la micropolitique - politique de la vie quotidienne - par la sphère normative des processus de gestion. La micropolitique se réfère à la comparaison des relations pratiques avec action logique historique et culturelle; présenter un caractère procédural, car les formes d’organisation des espaces multiples et interconnectés dans la pratique ; produire des effets dans la vie quotidienne en raison de son caractère relationnel avec sphères normatives de la société. En mettant en évidence les émotions comme des pratiques dans la routine organisationnelle qui doit être articulées à d'autres pratiques quotidiennes forment la dimension politique émotionnelle des processus organisationnels. L’un des effets identifiés de la politique émotionnelle dans le travail quotidien du cirque était la production de plusieurs spatialités. Malgré que ces dernières permettent les cirques de chercher la reconnaissance de leur légitimité artistique qui est le produit des contrepoints concernant l’ordre établi dans le domaine politique des arts dans les villes étudiées. En effet, les cirques ne pouvaient être considérés comme des espaces hétérotopiques organisationnels, ou des espaces constituant l’ordre social, mais leurs relations pratiques établies forces inverses. Ainsi, la thèse que je défends dans cet article affirme que la relation entre les pratiques et les émotions quotidiennes est la politique émotionnelle des processus organisationnels résultant de la production de hétérotopies. Les principaux résultats de cette recherche soulignent l’importance des émotions dans les organisations. En montrant comment ces éléments pratiques influencent le développement d'une théorie politique des émotions dans les études organisationnelles. La contribution méthodologique que je présente dans cette thèse est l’appropriation de l’ ethnographie multissituée comme une stratégie de recherche pour les entreprises qui sont basées sur la mobilité socio-spatiale et dans de différents endroits comprendre.En termes appliqués à la gestion, les résultats de l'enquête mettent en évidence que le processus de création des artistes de cirque est centré sur une dynamique collective. Ainsi que l’engagement de la conversation comme pertinente pour la transmission de la connaissance de la production artistique. De plus, la réalisation de résidences de création dans de différents contextes culturels de base pour la formation technique et le développement social du cirque. Sur le processus de formation des artistes, souligner la nécessité d'intégrer des études sur la dimension collective de l’organisation de la formation des artistes de cirque dans les écoles de cirque. Ceci dit, le sujet producteur culturel comme articulateur de pratiques artistiques à des pratiques de gestion. / O meu objetivo nesta tese foi discutir as relações entre as práticas cotidianas e as emoções no processo organizativo do circo contemporâneo. Para tanto, eu realizei um estudo etnográfico multissituado no contexto Brasil-Canadá entre os anos de 2011, na cidade brasileira de Pelotas, Rio Grande do Sul, e 2013, na cidade canadense de Montréal, na província de Quebeque. No primeiro eixo teórico deste estudo, realizo uma discussão a respeito da dimensão política das práticas, as maneiras de fazer dos sujeitos sociais, no cotidiano dos processos organizativos e destaco a (i)mobilidade das organizações nos Estudos Organizacionais. Com efeito, considero o cotidiano organizacional como espaços de práticas que constituem micropolíticas – políticas da vida cotidiana – em meio à esfera normativa dos processos de gestão. As micropolíticas referem-se às relações do confronto das práticas com lógicas de ação determinadas histórico-culturalmente; apresentam um cunho processual; e produzem efeitos no cotidiano devido ao seu caráter relacional com as esferas normativas da sociedade. Destaco as emoções como práticas no cotidiano organizacional que ao serem articuladas às outras práticas cotidianas formam a dimensão política emocional dos processos organizativos. Um dos efeitos da política emocional no cotidiano de trabalho dos circenses que identifiquei foi a produção de múltiplas espacialidades que, apesar de possibilitar aos circos a busca pelo reconhecimento de sua legitimidade artística, produziu contrapontos em relação ao ordenamento estabelecido no campo político das artes nas cidades estudadas. Com efeito, considero que os circos podem ser compreendidos como espaços organizacionais heterotópicos, ou seja, espaços que constituem o ordenamento social, mas que suas práticas invertem as relações de forças estabelecidas na sociedade. Sendo assim, a tese que defendo nesse trabalho é que as relações entre as práticas cotidianas e as emoções constituem a política emocional dos processos organizativos resultando na produção de heterotopias organizacionais. Os principais resultados desta pesquisa destacam a importância das emoções como práticas nas organizações evidenciando elementos para o desenvolvimento de uma Teoria Política das Emoções nos Estudos Organizacionais. A contribuição metodológica que eu apresento nesta tese é a apropriação da etnografia multissituada como estratégia de pesquisa para compreensão de processos organizativos que se constituem com base em mobilidades sócio-espaciais e em diferentes locais. Em termos aplicados à gestão, os resultados da pesquisa destacam que o processo criativo dos artistas circenses é centrado em uma dinâmica coletiva, a prática de conversação como relevante para a transmissão do conhecimento da produção artística e a realização de residências criativas em diferentes contextos culturais como base para o desenvolvimento técnico e de formação social dos circenses. Sobre o processo de formação dos artistas, destaco a necessidade de incorporação de estudos sobre a dimensão coletiva de organização dos circenses na formação dos artistas nas escolas de circo e o sujeito produtor cultural como articulador das práticas artísticas às práticas de gestão. / The aim of this thesis was to discuss the relationship between everyday practices and emotions in organizational process of contemporary circus. For this purpose, a multisited ethnographic study in the context Brazil - Canada between the years 2011 in the Brazilian city of Pelotas, Rio Grande do Sul, and 2013 was held in the Canadian city of Montreal, in the province of Quebec. In the first theoretical basis of this study, I realize a discussion about the political dimension of practices, ways of making social subjects, in everyday organizational processes highlighting (i)mobility of organizations in Organizational Studies. Indeed, consider the organizational routine as spaces of practices that constitute micro - politics of everyday life - in the midst of a normative management processes. The micro refer to the comparison of practical relations with logical action of certain historical and culturally; present a procedural nature, because the forms of organization are multiple and interconnected spaces in practice; produce effects in everyday life due to its relational character with normative spheres of society. Highlight the emotions like practices in organizational routine that to be articulated to other daily practices form the emotional political dimension of organizational processes. One of the identified effects of emotional politics in the everyday work of the circus was the production of multiple spatialities that despite, enable circuses by seeking recognition of their artistic legitimacy, produced counterpoints regarding the order established in the political field of the arts in the cities studied. Indeed, circuses could be understood as organizational heterotopic spaces, or spaces constituting the social order, but their practical relations established reverse forces. Thus, the thesis that I defend in this paper is that the relationship between everyday practices and emotions are emotional politics of organizational processes resulting in the production of heterotopias. The main results of this research highlight the importance of emotions in organizations showing how practical elements for the development of a Political Theory of Emotions in Organizational Studies. The methodological contribution that I present in this thesis is the appropriation of multisited ethnography as a research strategy for understanding organizations that are based on socio- spatial mobility and in different locations. In terms applied to management, the survey results highlight that the creative process of circus performers is centered on a collective dynamic, engaging in conversation as relevant to the transmission of knowledge of artistic production and the realization of creative residencies in different cultural contexts as a basis for technical training and social development of the circus. On the process of training of artists, highlight the need to incorporate studies on the collective dimension of organizing the training of circus performers in circus schools and the subject cultural producer as articulator of artistic practices to management practices.