Text in Afrikaans / Summaries in English and Afrikaans / In die vinnig veranderende omgewing waarin universiteitbiblioteke funksioneer is daar besorgdheid oor die vermoe van universiteitbiblioteke om tred te hou met die verandering ten einde suksesvol te kan bly voortbestaan. Kreatiwiteit en innovasie speel 'n rol in die veranderingsproses. Organisasiekultuur het 'n invloed op die mate waarin kreatiwiteit en innovasie in 'n organisasie gestimuleer word. 'n Voorlopige model wat op die literatuur gebaseer is, het getoon dat strategie, organisasiestruktuur, ondersteuningsmeganismes, innovasiegedrag en kommunikasie die organisasiekultuurdeterminante is wat kreatiwiteit en innovasie in organisasies beinvloed. In die onderhawige empiriese studie is bestaande data, wat ingesamel is om die organisasiekultuurvan 'n universiteitbiblioteek te beskryf, gebruik om die voorlopige model te toets. 'n Faktorontleding het getoon dat strategie, doelgerigtheid, vertrouensverhouding, innovasiegedrag, werkomgewing, klientgeorienteerdheid en bestuursondersteuning 'n invloed het op die mate waarin kreatiwiteit en innovasie in die universiteitbiblioteek gestimuleer en bevorder sal word. / In the rapidly changing environment in which university libraries function there is concern about the ability of such libraries to keep pace with change in order to be able to survive. Creativity and innovation have a role to play in the change process. Organisational culture has an influence on the degree to which creativity and innovation are stimulated in an organisation. A preliminary model which is based on the literature, has shown that strategy, organisational structure, support mechanisms, innovation behaviour and communication are the organisational culture determinants that influence creativity and innovation in organisations. In the empirical study, existing data which were collected to describe the organisational culture of a university library, were used to test the preliminary model. A factor analysis showed that strategy, purposefulness, trust relationship, innovation behaviour, work environment, customer orientation and management support influence the degree to which creativity and innovation are stimulated and promoted in the university library. / Information Science / M.Inf.

Submitted by FABIA CUNHA FERREIRA SANTOS (fabia_ferreirasantos@yahoo.com.br) on 2018-07-12T21:24:40Z No. of bitstreams: 1 Dissertacao_Fabia_Santos.pdf: 1999590 bytes, checksum: e4fc1af29cbf39f3b027d804b4035317 (MD5) / Approved for entry into archive by ÁUREA CORRÊA DA FONSECA CORRÊA DA FONSECA (aurea.fonseca@fgv.br) on 2018-07-13T12:39:12Z (GMT) No. of bitstreams: 1 Dissertacao_Fabia_Santos.pdf: 1999590 bytes, checksum: e4fc1af29cbf39f3b027d804b4035317 (MD5) / Made available in DSpace on 2018-07-16T19:13:15Z (GMT). No. of bitstreams: 1 Dissertacao_Fabia_Santos.pdf: 1999590 bytes, checksum: e4fc1af29cbf39f3b027d804b4035317 (MD5) Previous issue date: 2018-06-14 / Objetivo – proposição de um modelo de gestão de mudanças organizacionais centrado em pessoas na Fiocruz, enfatizando o escopo de atuação da área de Recursos Humanos. Os objetivos específicos permeiam a análise de desafios que o cenário externo traz para o Sistema de RH da organização nos próximos anos; verificação do estágio de desenvolvimento atual da área com suas dificuldades e potencialidades internas e, por fim, a investigação quanto à relevância de implementação de um modelo institucional de gestão de mudanças organizacionais. Metodologia – optou-se pelo método do estudo de caso, pelo caráter exploratório da pesquisa de uma realidade institucional. A estratégia de investigação foi associada à técnica de “métodos mistos”, ou seja, uso de uma abordagem qualitativa e quantitativa na mesma pesquisa. Os dados coletados via questionário, que contemplou questões abertas e fechadas, foram tratados por objetivo específico com o uso de análise de conteúdo e análise estatística. Resultados – os resultados apontam para a necessidade de se propor um modelo de GMO integrado à estratégia organizacional e ao mesmo tempo, a implementação de um alinhamento do Sistema de RH por projetos e atuação da área em rede por meio dos times de mudança. Ademais, demonstram a importância da atuação de RH em todas as fases da gestão de mudanças organizacionais: planejamento, execução, verificação e sustentação da mudança. Limitações – estudo de realidade institucional pública específica e complexa, marcada por uma estrutura de descentralização administrativa conjugada com um modelo de governança participativo. Contribuições Práticas – proposição de um modelo com diversas atividades relacionadas à gestão do fator humano em mudanças organizacionais, que devem ser exercidas de acordo com a demanda e especificidade do projeto. Contribuições Sociais - avanço de novos estudos em gestão de mudanças organizacionais que contemplem a área de recursos humanos, em especial na administração pública; fortalecimento do gerenciamento de mudanças organizacionais na Fiocruz, impactando no fortalecimento do Sistema Único de Saúde (SUS) e consequentemente na melhoria na promoção da saúde da população brasileira. Originalidade – primeiro modelo que contempla uma interface entre dois arcabouços teóricos distintos: a teoria em gestão de pessoas voltada para entender os papéis da área de RH em transformações organizacionais e a teoria de gestão de mudanças alinhada à gestão de projetos. / Purpose - the proposing organizational change management model to the Fiocruz´s team, emphasizing the scope of the HR area. The specific objectives permeate the analysis of challenges that the external scenario brings to the organization's HR system in the coming years; verification of the current development stage of the area with its internal difficulties and potentials and, finally, the investigation to the relevance of implementing an institutional model of organizational change management. Design/Methodology- the method of the case study was chosen because of the exploratory character of the research of an institutional reality. The research strategy was associated with the technique of "mixed methods", that is, using a qualitative and quantitative approach in the same research. The data were collected through questionnaire with open and closed questions and processed by specific objective with the use of content analysis and statistical analysis. Findings - the results point to the need to propose an organizational change management model integrated with the organizational strategy and, at the same time, to implement the HR System alignment by project by strengthening the SRHs forum and creating of a matrix of contribution by projects. It should also include the networking of HR with other areas, from the creation of change teams. In addition, the results demonstrate the importance of HR performance in all phases of organizational change management: planning, execution, verification and sustainability of change. Research limitations - a specific and complex public institutional reality study, marked by a structure of administrative decentralization coupled with a participatory governance model. Practical implications - proposition of a model with several activities related to the management of the human factor in organizational changes that must be exercised according to the demand and specificity of the project. Social implications - advancement of new studies in management of transformations that contemplate the area of human resources, especially in the public administration; systematization of the management of organizational changes in Fiocruz, impacting on the strengthening of the Unified Health System (SUS) and consequently on the improvement in the health promotion of the Brazilian population. Originality- first model that contemplates an interface between two distinct theoretical frameworks: the theory in people management aimed at understanding the roles of the HR area in organizational transformations and the theory of change management aligned with project management.

From Integrative Summary: This research paper comprises of three sections that include: an evaluation report, a literature review and the research methodology. The first section assesses the management of resistance to change as encountered during the ELIDZ structural re-alignment initiative. The assessment was done after the change initiative had been implemented to see what could be learnt from the exercise, in order to be better prepared for future change programmes. The implemented change was initiated by the CEO of the ELIDZ but its criticality in terms of purpose, or the need for the change was unclear to many employees at the time of initiation. An examination of the literature on change management highlighted the importance of managing resistance to change as part of a change initiative, so as to ensure a successful transition. The review of the literature on management of resistance to change in section 2 of this paper examines the definition of management of resistance to change and in particular, covers key factors like change readiness, participation in change and change communication. These key concepts underpin effective management of resistance during change. The literature on management of resistance to change with respect to the role of change readiness, participation in change and change communication was used to develop a questionnaire that was used to assess the ELIDZ change initiative. The questionnaire was developed in a Likert Scale format with questions across the spectrum of change readiness, change participation and change communication. Section 3 of this paper describes how the quantitative research was provided to the population sample of employees from the ELIDZ where the questions on change readiness, change participation and change communication was used to assess the effectiveness of management of resistance to change during the ELIDZ change initiative. In addition section 3 provides an explanation of how the results of the research were derived. The results on change readiness suggest that the ELIDZ change initiative did not address change readiness adequately. There is therefore a risk of resistance to change that could manifest. This also indicates that change readiness must be planned more thoroughly in future change endeavours. Most of the population sampled did not feel that they participated in the change initiative, suggesting that the ELIDZ did not address participation in the change initiative adequately. Not enabling employees to actively participate in the change is tantamount to decreasing the potential for acceptance of change and increasing the risk of resistance to change. In order to ensure that future change initiatives are not met with employee resistance to change, the ELIDZ should plan for employee participation throughout the change process. The extent to which change communication was addressed in the ELIDZ change initiative was demonstrated by very poor results. The results from the population sampled suggest that the change was not well communicated to employees. As change communication is known to reduce the potential for resistance to change, it is imperative for the ELIDZ to plan for comprehensive communication strategies to cover the change process for future change action.

Global and South African business challenges necessitate an increased focus on the need for effective leadership. The leaders of South African public listed organisations need to investigate new business solutions to enhance and sustain organisational effectiveness. Public listed South African organisations on the Johannesburg Stock Exchange (JSE) were selected as the organisation type for this study. This study was motivated by the need for public listed South African organisations to explore organisational leadership as a means to assist in differentiating their organisations from competitors, thereby enhancing organisational competitiveness. The primary research objective of this study was to investigate and establish an organisational leadership brand concept model for public listed South African organisations. The discussion of the literature covered the global and South African business context, the concepts of the nature of organisational leadership, brand and organisational leadership brand, and emminated in an exploratory conceptualisation of organisational leadership brand for public listed South African organisations. The pragmatic paradigm was used as the foundation of this study. The study adopted an exploratory, sequential mixed methods research approach, combining a qualitative emphasis and supportive quantitative research approach to conduct the exploratory research. The qualitative findings proposed the concepts: the nature of organisational leadership and organisational leadership brand, including stakeholders and these concepts served as the basis for designing the quantitative survey questionnaire. The quantitative results indicated reliable questionnaire items, and based on the exploratory statistical analysis of the multivariate linear regression equation, described the organisational leadership brand (OLB) concept exploratory model with the best fit. An integration of the qualitative findings and quantitative results provided the empirical support to achieve the primary research objective. The OLB concept model integrates the concepts of organisational leadership and organisational leadership brand. The study contributed across the methodological, theoretical and practical domains as follows: the nature of organisational leadership for South African public listed organisations was conceptualised; the elements comprising the concept of OLB for public listed South African organisations was described; the OLB concept model for public listed South African organisations describes the development of organisational leadership brand equity through four levels of organisational leadership brand equity development; and the OLB concept model for public listed South African organisations may assist by providing guidance for the senior leadership of organisations in establishing organisational leadership brand equity. Furthermore, the study’s research approach provides support for the use of a mixed methods research approach in the study of organisational leadership within the pragmatic context of business organisations / Industrial and Organisational Psychology / D. Litt. et Phil. (Consulting Psychology)

<p>  The world continues to advance at a hastening pace towards a technology enabled, digital-centric future. Legacy organizations, not born in the ‘digital age’ are examining methods to adapt through Digital Transformation (DT). The US Department of Defense (DoD) is one such organization. The DoD emerged their 2018 Digital Engineering Strategy intending on transforming the enterprise from one with ‘engineering process [that] are document-intensive and stove-piped, leading to extended cycle times with systems that are cumbersome to change and sustain’ to one that is ‘transforming its engineering practices to digital engineering, incorporating technological innovations into an integrated, digital, model-based approach’. </p> <p>  The 2018 Strategy acknowledges that the integration of digital engineering will not be exclusive to the engineering communities of the DoD; rather, the integration will impact the ‘research, requirements, acquisition, test, cost, sustainment and intelligence communities’. While the Strategy is designed to explain the ‘what’ necessary to integrate digital engineering, the various DoD Services (and their subordinates) will need to develop the ‘how’ regarding implementation that is culturally appropriate to their commands.</p> <p>  The study sought to examine ‘how’ implementation of digital engineering tenets may be appropriated to the existent culture of one US Special Operations Command subordinate at the Echelon III level (namely Naval Special Warfare Group – FOUR). The results of this study are intended to provide understanding and illuminate meaning behind those themes in Digital Engineering that Subject Matter Experts within Naval Special Warfare view as suitably adaptable to their processes. The intent is to provide themes with utility towards further efforts and research aimed at phasing Digital Transformation initiatives at Naval Special Warfare Group – FOUR.</p>