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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Tendências sobre o número de passageiros transportados em ônibus interestaduais no Brasil / Number of passengers transported in interstate buses tendencies in Brazil

Silva, Ary Ferreira da 17 October 2005 (has links)
Esta tese relata e discute conclusões, métodos e processos usados para mostrar que tendências identificadas ao estudar relações estatísticas entre o número de passageiros transportados, distâncias entre cidades e número de habitantes, variáveis que podem contribuir para explicar o comportamento do volume de deslocamentos de habitantes do Brasil quando o meio de transporte for o ônibus interestadual. Foi montado um banco de dados adotado específico com dados publicados por órgãos públicos de governo do Brasil e colaboração de empresas públicas, privadas e entidades de classe. Os dados foram manuseados para se obter um conjunto contínuo de informação sobre o movimento de passageiros ao longo de 20 anos, entre 1980 e 2000. Foram estudados tendências e comportamento do próprio número de passageiros, distância média por viagem, número médio de viagens e distância viajada por habitante do Brasil. Concluiu-se que estimativas obtidas por análise de regressão linear geram séries de tendência crescente. Mas, estimativas obtidas por uso de séries temporais identificaram tendências para a estabilidade ou a redução dos valores estimados para as variáveis estudadas. / This thesis reports and discusses conclusions, methods and processes used to show that identified tendencies when studying statistical relationships among the number of transported passengers, distances between cities and number of inhabitants can contribute to explain the behavior of the volume of inhabitants from Brazil displacements when the means of transportation is the interstate bus. A database was set up adopted specific with data published by government's from Brazil and collaboration of public companies, private and class entities. The data were handled to obtain a continuous group of information on the passengers' movement along 20 years, between 1980 and 2000. Tendencies and behavior of the own number of passengers, medium distance for trip, medium number of trips and distance travels for inhabitant from Brazil were studied. The estimates obtained from linear regression analysis of generate series of growing tendency for the number of transported passengers. But, estimates obtained using temporal series identified tendencies for the stability or the reduction of the estimated values for the studied variables.
2

Tendências sobre o número de passageiros transportados em ônibus interestaduais no Brasil / Number of passengers transported in interstate buses tendencies in Brazil

Ary Ferreira da Silva 17 October 2005 (has links)
Esta tese relata e discute conclusões, métodos e processos usados para mostrar que tendências identificadas ao estudar relações estatísticas entre o número de passageiros transportados, distâncias entre cidades e número de habitantes, variáveis que podem contribuir para explicar o comportamento do volume de deslocamentos de habitantes do Brasil quando o meio de transporte for o ônibus interestadual. Foi montado um banco de dados adotado específico com dados publicados por órgãos públicos de governo do Brasil e colaboração de empresas públicas, privadas e entidades de classe. Os dados foram manuseados para se obter um conjunto contínuo de informação sobre o movimento de passageiros ao longo de 20 anos, entre 1980 e 2000. Foram estudados tendências e comportamento do próprio número de passageiros, distância média por viagem, número médio de viagens e distância viajada por habitante do Brasil. Concluiu-se que estimativas obtidas por análise de regressão linear geram séries de tendência crescente. Mas, estimativas obtidas por uso de séries temporais identificaram tendências para a estabilidade ou a redução dos valores estimados para as variáveis estudadas. / This thesis reports and discusses conclusions, methods and processes used to show that identified tendencies when studying statistical relationships among the number of transported passengers, distances between cities and number of inhabitants can contribute to explain the behavior of the volume of inhabitants from Brazil displacements when the means of transportation is the interstate bus. A database was set up adopted specific with data published by government's from Brazil and collaboration of public companies, private and class entities. The data were handled to obtain a continuous group of information on the passengers' movement along 20 years, between 1980 and 2000. Tendencies and behavior of the own number of passengers, medium distance for trip, medium number of trips and distance travels for inhabitant from Brazil were studied. The estimates obtained from linear regression analysis of generate series of growing tendency for the number of transported passengers. But, estimates obtained using temporal series identified tendencies for the stability or the reduction of the estimated values for the studied variables.
3

A transformação do mercado de transporte individual de passageiros e a legitimação de novos entrantes no setor

Koch, Simone Nazareth Vedana January 2017 (has links)
O mercado de transporte individual de passageiros (TIP), como o conhecemos hoje, feito por taxistas, existe há mais de cem anos ao redor do mundo. Desde a invenção do taxímetro no início do século passado, quando o nome "taxi" apareceu pela primeira vez, esta indústria sofreu modificações como regulamentações, redução no número de frotas e criação de associações de rádio táxi. Aqueles que tentaram competir diretamente com motoristas de táxi foram eliminados do mercado. Com a recente proliferação de smartphones e aplicativos de celular, novas empresas estão entrando neste setor, trazendo grandes mudanças para esse mercado. O presente estudo tem como objetivo compreender como ocorreu essa transformação de mercado no período de abril de 2012 a abril de 2017, através de um estudo multimétodo, envolvendo dados qualitativos e quantitativos. As seguintes técnicas de coleta de dados foram utilizadas entre 2016 e 2017 em duas cidades brasileiras – São Paulo e Porto Alegre: (1) Observação participante em uma audiência pública, (2) entrevistas em profundidade e (3) coleta de artigos de jornal. Além disso, teve-se acesso (4) a gravações e transcrições das audiências públicas realizadas em São Paulo; e (5) uma palestra do gerente geral da empresa Uber no Brasil. Este estudo contribui para as teorias sobre a evolução do mercado através da detecção de três fases distintas de transformação do mercado: Preparação de Mercado, Abertura de Mercado e Expansão de Mercado. A primeira fase ainda não foi abordada pela literatura e pode ser caracterizada como uma fase de melhorias no mercado, onde empresas facilitadoras começam a atuar usando novas tecnologias e são apresentadas pela mídia aos usuários. A segunda fase é marcada pela entrada de uma empresa concorrente inovadora no setor e por discussões sobre clandestinidade e regulamentação. Nesta fase, surgem conflitos entre os tradicionais prestadores do serviço no setor e os novos entrantes. Esses conflitos podem envolver violência física. Já na terceira fase, o tema regulamentação, em menor grau, permanece em evidência e surgem novos concorrentes diretos, expandindo o mercado. Além dessas três fases, este estudo explica a trajetória de mudança radical do mercado, os gatilhos que permitem a evolução de uma fase para outra e os papéis dos vários stakeholders envolvidos nesta transformação. Foram encontrados seis tipos de gatilhos que, combinados, contribuíram para a evolução desse mercado: fatores tecnológicos, sociais, políticos, econômicos, demanda do mercado não atendida e força da marca. / For more than a hundred years, taxi drivers have comprised the market for individual passenger transport (IPT) around the world. Since the invention of the taximeter at the beginning of the last century, when the name “taxi” first appeared, this industry underwent modifications such as regulations, fleet reduction, and creation of radio taxis associations. Those who tried to compete direct with taxi drivers were eliminated from the market. With the recent proliferation of smartphones and mobile applications, new companies are entering this sector, bringing great changes to this market. This study attempts to understand this market transformation. A multi-method research, involving qualitative and quantitative data, was undertaken to understand how the transformation of the individual passenger transport market occurred in the period from April 2012 to April 2017. The following data collection techniques were used between 2016 and 2017 in two Brazilian cities – São Paulo and Porto Alegre: (1) Participant observation at a public hearing, (2) in-depth interviews, and (3) collection of newspaper articles. In addition, the researcher had access (4) to recordings and transcripts of public hearings held in São Paulo; and (5) a lecture by the general manager of Uber in Brazil. This study contributes to theories on market evolution by detecting three distinct phases of market transformation: Market Preparedness, Conflicting Market Openness, and Market Expansion. The first phase was not address by the literature and can be characterized as a phase where facilitating companies begin to act using new technologies and are presented by the media to users. The second phase is characterized by the entry of an innovative competitor in the sector and by discussions about clandestine and regulation. At this stage, there are conflicts between traditional service providers in the sector and new entrants. These conflicts may involve physical violence. Already in the third phase, the regulatory issue, to a lesser degree, remains in evidence and new direct competitors appear, expanding the market. Besides these three phases, this study explains the path of radical market change, the triggers that allow the evolution from one phase to another and the roles of the various stakeholders involved in this transformation. Six types of triggers were found that combined contributed to the evolution of this market: technological, social, political, economic factors, unmet market demand and brand strength.
4

Vartotojų elgsena pasirenkant keleivinio transporto paslaugas (UAB“Artransa“ pavyzdžiu) / Consumer behaviour during passenger transportation services selection (based on CJSC “Artransa” example)

Paškevičienė, Nida 18 June 2008 (has links)
Darbo objektas. UAB“Artransa“ klientų, kaip transporto paslaugų vartotojų, elgsena. Probleminis klausimas. Kokia yra vartotojų elgsena, pasirenkant keleivinio transporto paslaugas UAB“Artransa“ pavyzdžiu. Darbo tikslas. Išnagrinėti vartotojų elgseną pasirenkant keleivinio transporto paslaugas, UAB“Artransa“ pavyzdžiu. Siekiant įgyvendinti pagrindinį darbo tikslą, reikia išskirti tyrimo uždavinius, kurie formuluoja procedūras, kurias reikės atlikti tyrimo metu. Darbo uždaviniai: 1. Apibrėžti vartotojų elgsenos esmę, bei reikšmę organizacijai; 2. Atskleisti vartotojų elgseną įtakojančius veiksnius; 3. Išanalizuoti vartotojų sprendimo priėmimo pirkti paslaugas procesą ir jo etapus. 4. Atlikti UAB“Artransa“, teikiamų transporto paslaugų patrauklumo vartotojams analizę. Magistro darbo rezultatai pristatyti 8-oje jaunųjų mokslininkų darbų konferencijoje „Ekonomikos ir vadybos aktualijos“ marketingo sekcijoje įvykusioje 2008 m. balandžio 24 d. Šiaulių universitete, socialinių mokslų fakultete. Magistro darbe yra nagrinėjama keleivinio transporto paslaugų vartotojų elgsena, o taipogi transporto paslaugų vartotojų elgseną įtakojantys veiksniai. Darbui atlikti buvo remiamasi įvairios mokslinės literatūros šiuos konkrečiu, nagrinėjamu klausimu analize, bei atlikto UAB“Artransa“ transporto paslaugų vartotojų elgsenos tyrimo duomenimis. Pirmoje darbo dalyje apibūdinama vartotojų elgsena ir jos esmė, vartotojų elgsenos reikšmė organizacijai bei kokie veiksniai įtakoja vartotojo... [toliau žr. visą tekstą] / Object of work: Behaviour customers of CJSC “Artransa”, as consumers of transportation services. Problematic question: What is consumer behaviour while selecting transportation services (based on CJSC”Artransa” example)? Goal of work: Based on CJSC “Artransa” example, analyze consumer behaviour when selecting passenger transportation services. While trying to achieve the main goal of research, it is necessary to determine tasks of research that form the procedures being used during research. Tasks of work: 1. Determine the essence of consumer behaviour and its significance for organization; 2. Reveal factors influencing consumer behaviour; 3. Analyze process of consumer service purchasing decision making and its stages; 4. Perform the analysis of attractiveness of transportation services delivered by CJSC “Artransa” to consumers. The results of Master’s work were presented in the Marketing section of the 8th Conference of Young Scientists’ works “Topicality of Economics and Management”, held on 24th of April, 2008, in the Department of Social Sciences in Siauliai University. There is analyzed the behaviour of consumers of passenger transportation services, as well as the factors that influence their behaviour in the Masters work. The work was performed, based on analysis of the various scientific literature on the issue, as well as on data from the survey of CJSC “Artransa” consumers’ of the transportation services behaviour. There is the consumer behaviour and its... [to full text]
5

Miesto struktūros įtaka energetinių resursų suvartojimuivežant keleivius / Influences of urban structures on energy resources consumed by passengers Ttransportation

Grigonis, Vytautas 10 November 2005 (has links)
A modern town is comprised of complex interrelations between socio-political, environmental and economical subsystems. Every city is a framework directed by local inhabitant’s needs and is filled with the ideas of local planners, local and global economical conditions and consequently it is crucial to find reasonable technological solutions. These solutions should shape the sustainable urban environment and the urban transport system is a substantial part of this environment. The quality and supply of transport services very closely relate to environmental aspects and are one of the main indicators showing the quality of life in cities. Transport is the most energy intensive sector of transport and is viewed as a key challenge for sustainable development. Transport causes pollution that has adverse effects on the environment at the local, regional and global levels and harms human health. Integrated approaches to transportation that include improved planning, demand management, fuel efficiency and cleaner fuels can help to meet transport’s challenges. There are three main groups of tools to reduce fuel consumption and emissions: technological, administrational, and planning. One of the main strategic objectives of the Lithuanian transport sector is development of its infrastructure, increase of transport flows and energy efficiency. Therefore, the Lithuanian policy is orientated to secured operation, traffic safety, reduction of environmental impacts, market regulation and... [to full text]
6

Miesto struktūros įtaka energetinių resursų suvartojimui vežant keleivius / Influences of Urban Structures on Energy Resources Consumed by Passenger Transportation

Grigonis, Vytautas 11 November 2005 (has links)
A modern town is comprised of complex interrelations between socio-political, environmental and economical subsystems. Every city is a framework directed by local inhabitant’s needs and is filled with the ideas of local planners, local and global economical conditions and consequently it is crucial to find reasonable technological solutions. These solutions should shape the sustainable urban environment and the urban transport system is a substantial part of this environment. The quality and supply of transport services very closely relate to environmental aspects and are one of the main indicators showing the quality of life in cities. Transport is the most energy intensive sector of transport and is viewed as a key challenge for sustainable development. Transport causes pollution that has adverse effects on the environment at the local, regional and global levels and harms human health. Integrated approaches to transportation that include improved planning, demand management, fuel efficiency and cleaner fuels can help to meet transport’s challenges. There are three main groups of tools to reduce fuel consumption and emissions: technological, administrational, and planning. One of the main strategic objectives of the Lithuanian transport sector is development of its infrastructure, increase of transport flows and energy efficiency. Therefore, the Lithuanian policy is orientated to secured operation, traffic safety, reduction of environmental impacts, market regulation and... [to full text]
7

Methods for reducing vehicular greenhouse gas emissions using electric vehicles and wind-electricity

Kannan, Shanmuga Sundaram 12 July 2012 (has links)
Recently, electric vehicles (EVs) have been gaining attention in passenger transportation due to their greater fuel economy and reduced greenhouse gas (GHG) emissions compared to conventional vehicles (CVs). The amount of GHG emissions reduction from EVs depends on the energy sources used to generate electricity. Wind is a clean, renewable energy source and EVs charged from wind-generated electricity do not produce any emissions. However, wind is variable in nature. This thesis examines the potential impact of EVs on reducing a jurisdiction’s vehicular GHG emissions using locally available wind-electricity. Four methods of charging EVs using wind-electricity are considered, with grid-electricity as a backup, and the overall well-to-wheels GHG emission reductions are discussed. The thesis includes a case study of Summerside. The results show that up to 68% of the EVs’ demands were met with wind-electricity, and Summerside’s vehicular GHG emissions were reduced by between 56% and 73% when compared to CVs.
8

The model for multicriteria evaluation of the quality of passenger transportation by international trains / Tarptautinio keleivių vežimo geležinkeliais proceso kokybės tyrimo daugiatikslis modelis

Maskeliūnaitė, Lijana 22 January 2013 (has links)
The dissertation considers the problems, associated with passenger transportation by international trains (PTIT). The research object is the process of passenger transportation by international trains (PPTIT). By using the experimental methods, the significances (weights) and the order of preferences of the qualitative criteria, describing this process, are determined. The complex model, deve-loped by the author for multicriteria PTIT evaluation, allows for determining a single-valued quantitative criterion for evaluating a particular train travelling on a particular route. The main aim of the dissertation is to offer a methodology for evaluating the quality of passenger transportation by international trains (QPTIT). The dissertation consists of the Introduction, four chapters, the description of the obtained results, the list of references as well as the author’s publications on the topic of the thesis and 12 annexes. The Introduction briefly describes the research problem and object, the topicality of the work, its aim and objectives, and the applied research methods, as well as the novelty and practical value of the results obtained and the defended statements. Finally, the Introduction presents the list of the author’s publications and reports delivered at the conferences on the topic of the dissertation. Chapter 1 presents the analysis of the Lithuanian and EU standards and regulations, defining the quality of passenger transportation by rail. It also describes the... [to full text] / Disertacijoje nagrinėjamos tarptautinio keleivių vežimo geležinkeliais (TKVG) problemos. Pagrindinis darbo objektas – tarptautinio keleivių vežimo geležinkeliais procesas (TKVGP). Eksperimentiniais metodais nustatyti kelionės traukiniu kokybės kriterijų reikšmingumas ir šių kriterijų grupių svarba (pirmumas). Autorės suformuluotas TKVG kompleksinis daugiakriterinis vertinimo modelis leido nustatyti vieno traukinio, vykstančio tam tikru maršrutu, vienareikšmį kiekybinį rodiklį. Pagrindinis disertacijos tikslas – pateikti tarptautinio keleivių vežimo geležinkeliais (kelionės traukiniu) kokybės (TKVGK) vertinimo metodologiją. Disertaciją sudaro įvadas, keturi skyriai, rezultatų apibendrinimas, naudotos literatūros ir autorės publikacijų disertacijos tema sąrašai bei 12 priedų. Įvade trumpai aptarta tiriamoji problema, darbo aktualumas, pristatytas tyrimų objektas, suformuluotas darbo tikslas bei uždaviniai, aprašyta tyrimų metodika, mokslinis darbo naujumas, praktinė rezultatų reikšmė bei pateikti ginamieji teiginiai. Įvado pabaigoje pristatomos autorės paskelbtos publikacijos ir pranešimai konferencijose disertacijos tema. Pirmajame skyriuje atlikta geležinkelio infrastruktūros, riedmenų ir TKVGP mokslinių darbų analizė. Taip pat atlikta Lietuvos Respublikos (Europos Sąjungos) norminių dokumentų, reglamentuojančių keleivių vežimo geležinkeliais kokybę, analizė. Antrasis skyrius skirtas AB ,,Lietuvos geležinkeliai“ (LG) veiklos ir keleivių vežimo rodiklių apžvalgai, kelionės... [toliau žr. visą tekstą]
9

Tarptautinio keleivių vežimo geležinkeliais proceso kokybės tyrimo daugiatikslis modelis / The model for multicriteria evaluation of the quality of passenger transportation by international trains

Maskeliūnaitė, Lijana 22 January 2013 (has links)
Disertacijoje nagrinėjamos tarptautinio keleivių vežimo geležinkeliais (TKVG) problemos. Pagrindinis darbo objektas – tarptautinio keleivių vežimo geležinkeliais procesas (TKVGP). Eksperimentiniais metodais nustatyti kelionės traukiniu kokybės kriterijų reikšmingumas ir šių kriterijų grupių svarba (pirmumas). Autorės suformuluotas TKVG kompleksinis daugiakriterinis vertinimo modelis leido nustatyti vieno traukinio, vykstančio tam tikru maršrutu, vienareikšmį kiekybinį rodiklį. Pagrindinis disertacijos tikslas – pateikti tarptautinio keleivių vežimo geležinkeliais (kelionės traukiniu) kokybės (TKVGK) vertinimo metodologiją. Disertaciją sudaro įvadas, keturi skyriai, rezultatų apibendrinimas, naudotos literatūros ir autorės publikacijų disertacijos tema sąrašai bei 12 priedų. Įvade trumpai aptarta tiriamoji problema, darbo aktualumas, pristatytas tyrimų objektas, suformuluotas darbo tikslas bei uždaviniai, aprašyta tyrimų metodika, mokslinis darbo naujumas, praktinė rezultatų reikšmė bei pateikti ginamieji teiginiai. Įvado pabaigoje pristatomos autorės paskelbtos publikacijos ir pranešimai konferencijose disertacijos tema. Pirmajame skyriuje atlikta geležinkelio infrastruktūros, riedmenų ir TKVGP mokslinių darbų analizė. Taip pat atlikta Lietuvos Respublikos (Europos Sąjungos) norminių dokumentų, reglamentuojančių keleivių vežimo geležinkeliais kokybę, analizė. Antrasis skyrius skirtas AB ,,Lietuvos geležinkeliai“ (LG) veiklos ir keleivių vežimo rodiklių apžvalgai, kelionės... [toliau žr. visą tekstą] / The dissertation considers the problems, associated with passenger transportation by international trains (PTIT). The research object is the process of passenger transportation by international trains (PPTIT). By using the experimental methods, the significances (weights) and the order of preferences of the qualitative criteria, describing this process, are determined. The complex model, deve-loped by the author for multicriteria PTIT evaluation, allows for determining a single-valued quantitative criterion for evaluating a particular train travelling on a particular route. The main aim of the dissertation is to offer a methodology for evaluating the quality of passenger transportation by international trains (QPTIT). The dissertation consists of the Introduction, four chapters, the description of the obtained results, the list of references as well as the author’s publications on the topic of the thesis and 12 annexes. The Introduction briefly describes the research problem and object, the topicality of the work, its aim and objectives, and the applied research methods, as well as the novelty and practical value of the results obtained and the defended statements. Finally, the Introduction presents the list of the author’s publications and reports delivered at the conferences on the topic of the dissertation. Chapter 1 presents the analysis of the Lithuanian and EU standards and regulations, defining the quality of passenger transportation by rail. It also describes the... [to full text]
10

A transformação do mercado de transporte individual de passageiros e a legitimação de novos entrantes no setor

Koch, Simone Nazareth Vedana January 2017 (has links)
O mercado de transporte individual de passageiros (TIP), como o conhecemos hoje, feito por taxistas, existe há mais de cem anos ao redor do mundo. Desde a invenção do taxímetro no início do século passado, quando o nome "taxi" apareceu pela primeira vez, esta indústria sofreu modificações como regulamentações, redução no número de frotas e criação de associações de rádio táxi. Aqueles que tentaram competir diretamente com motoristas de táxi foram eliminados do mercado. Com a recente proliferação de smartphones e aplicativos de celular, novas empresas estão entrando neste setor, trazendo grandes mudanças para esse mercado. O presente estudo tem como objetivo compreender como ocorreu essa transformação de mercado no período de abril de 2012 a abril de 2017, através de um estudo multimétodo, envolvendo dados qualitativos e quantitativos. As seguintes técnicas de coleta de dados foram utilizadas entre 2016 e 2017 em duas cidades brasileiras – São Paulo e Porto Alegre: (1) Observação participante em uma audiência pública, (2) entrevistas em profundidade e (3) coleta de artigos de jornal. Além disso, teve-se acesso (4) a gravações e transcrições das audiências públicas realizadas em São Paulo; e (5) uma palestra do gerente geral da empresa Uber no Brasil. Este estudo contribui para as teorias sobre a evolução do mercado através da detecção de três fases distintas de transformação do mercado: Preparação de Mercado, Abertura de Mercado e Expansão de Mercado. A primeira fase ainda não foi abordada pela literatura e pode ser caracterizada como uma fase de melhorias no mercado, onde empresas facilitadoras começam a atuar usando novas tecnologias e são apresentadas pela mídia aos usuários. A segunda fase é marcada pela entrada de uma empresa concorrente inovadora no setor e por discussões sobre clandestinidade e regulamentação. Nesta fase, surgem conflitos entre os tradicionais prestadores do serviço no setor e os novos entrantes. Esses conflitos podem envolver violência física. Já na terceira fase, o tema regulamentação, em menor grau, permanece em evidência e surgem novos concorrentes diretos, expandindo o mercado. Além dessas três fases, este estudo explica a trajetória de mudança radical do mercado, os gatilhos que permitem a evolução de uma fase para outra e os papéis dos vários stakeholders envolvidos nesta transformação. Foram encontrados seis tipos de gatilhos que, combinados, contribuíram para a evolução desse mercado: fatores tecnológicos, sociais, políticos, econômicos, demanda do mercado não atendida e força da marca. / For more than a hundred years, taxi drivers have comprised the market for individual passenger transport (IPT) around the world. Since the invention of the taximeter at the beginning of the last century, when the name “taxi” first appeared, this industry underwent modifications such as regulations, fleet reduction, and creation of radio taxis associations. Those who tried to compete direct with taxi drivers were eliminated from the market. With the recent proliferation of smartphones and mobile applications, new companies are entering this sector, bringing great changes to this market. This study attempts to understand this market transformation. A multi-method research, involving qualitative and quantitative data, was undertaken to understand how the transformation of the individual passenger transport market occurred in the period from April 2012 to April 2017. The following data collection techniques were used between 2016 and 2017 in two Brazilian cities – São Paulo and Porto Alegre: (1) Participant observation at a public hearing, (2) in-depth interviews, and (3) collection of newspaper articles. In addition, the researcher had access (4) to recordings and transcripts of public hearings held in São Paulo; and (5) a lecture by the general manager of Uber in Brazil. This study contributes to theories on market evolution by detecting three distinct phases of market transformation: Market Preparedness, Conflicting Market Openness, and Market Expansion. The first phase was not address by the literature and can be characterized as a phase where facilitating companies begin to act using new technologies and are presented by the media to users. The second phase is characterized by the entry of an innovative competitor in the sector and by discussions about clandestine and regulation. At this stage, there are conflicts between traditional service providers in the sector and new entrants. These conflicts may involve physical violence. Already in the third phase, the regulatory issue, to a lesser degree, remains in evidence and new direct competitors appear, expanding the market. Besides these three phases, this study explains the path of radical market change, the triggers that allow the evolution from one phase to another and the roles of the various stakeholders involved in this transformation. Six types of triggers were found that combined contributed to the evolution of this market: technological, social, political, economic factors, unmet market demand and brand strength.

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