Title: How to find a great international leader – The case of Swedish Managers working in Singapore Level: Second Cycle: 15 Credit: Master Thesis in Business Administration Author: Charlotte Tham Supervisor: Maria Malama  Examiner: Akmal Hyder Date: June 2011 Aim: I’m interested in finding a way to make successful international recruitments. To do so I have worked with three research questions: What distinguish an international leader from a domestic leader? How do you recruit a successful international leader? Which personal qualities make an international leader successful?  Method: I have used a personal test (Hogan Personality Inventory) to find which personal qualities the manager has. Approx. 10 subordinates to each of the managers have answered a survey, in order to find how successful they find the managers to be. The five managers have also been interviewed twice. The first time to hear their opinion of the international leadership. The second time to follow up the result from the personal test and the survey.    Result & Conclusions: The four main results of the study are: Handling cultural differences makes the international leader special. Following a structured procedure is essential when recruiting a successful international leader. Qualities to look for are high interpersonal skills, strong sense of self, high flexibility, and strong interest in learning new things. Leaders with strong task-orientation and love for details de-motivate their subordinates.   Suggestions for future research: The study could be done on a larger sample, to get a better statistical material. It could also be done on other nationalities, or on women to see how these factors affect the result.  Contribution of the thesis: The study shows that criteria like, high interpersonal skills and flexibility have to be searched for and a structured procedure has to be followed, when recruiting international leaders. The study can help multi-national companies make better recruitments and therefore save money and time.

Creativity and innovation are attributes that are important in business and leadership today, perhaps more than ever. The recent economic crisis has shown that relying on pre-established business patterns is not enough anymore. Art has always been visionary and creativity is one of its major characteristics.   This thesis looks into the possible impact the arts can have on leadership. We ask ourselves what it is that we can learn from the arts, what they can teach us that is relevant for leaders and leadership. We have used the grounded theory and the methods suggested by Corbin and Strauss. We have conducted conversations with 12 leaders coming from different occupations who share at least one characteristic; they are all engaged in the arts. Through their experience, and through secondary data we used from studies concerning the impact the arts have on communities, we have constructed a theory. This shows that through their interaction with art, people are affected in their well-being, their personal development and their cognition. This phenomenon we have identified as the leader's catharsis.   We conclude our work by showing a map to show where in leadership research our substantive theory is useful. Further we also discuss how our findings can contribute to future leadership research. Our thesis might contribute to the discussions of aesthetics and leadership, the influence art has on the well-being of followers and how leaders can effectively form frames. Further, we suggest that the arts can be seen as a school for leadership development.

Notre étude s’inscrit dans les recherches en didactique des langues. Elle vise à faire des propositions pédagogiques pour l’enseignement du français langue étrangère dans la formation linguistique des apprentis guides touristiques au Venezuela. Pour ce faire, nous avons enregistré sur le terrain de travail quatre guides professionnels (deux français et deux vénézuéliens. Le corpus ainsi constitué a été transcrit avec les normes ICOR (Laboratoire ICAR, Lyon 2). Dans le but d’effectuer une analyse comparative, nous avons pris des outils de l’analyse conversationnelle, de la linguistique énonciative et de la linguistique textuelle pour déterminer les ressemblances et les différences discursives des guides touristiques à étude au niveau pragmatique, énonciatif, syntaxique et sémantique. Les analyses ont démontré que les guides des deux groupes culturels ont recours aux mêmes actes de parole dans les visites guidées, se servent des mêmes procédés linguistiques propres aux discours oraux même si ces derniers sont empreints de traces de scripturalisation. Toutefois, les guides utilisent différemment les déictiques en tant que marques énonciatives et culturelles. Avec ces observations, nous présentons des modèles d’activités pédagogiques visant la maîtrise des savoirs linguistiques, le développement de savoir-faire communicatifs et savoir-être nécessaires pour un guide touristique. Ces activités de formation intègrent les dimensions interculturelles qu’a fait apparaître l’analyse des interactions. / The present study pertains to studies in research on language didactics. Its main objective was to make pedagogical proposals for the teaching of French as a foreign language as part of training for tourist guides apprentices in Venezuela.In order to do this, we recorded the field work of four professional guides (two French and two Venezuelans). The text corpus was transcribed using the ICOR standards (ICAR Laboratory, Lyon 2). In order to conduct a comparative analysis we employed tools such as: the use of conversational analysis, linguistic enunciation analysis and textual linguistic analyses. Such tools allowed us to determine discursive similarities and differences in the tour guides at the pragmatic, enunciative, syntactic and semantic levels.Analyses showed that the guides from the two cultural groups use the same speech acts in guided tours and use the same linguistic processes specific to oral discourse (even if written language traces are present). However, the guides use different deictics as cultural and enunciative marks. With these observations, we present models of pedagogical activities targeting the mastery of linguistic knowledge, the development of communicative skills and knowledge necessary to the tourist guide profession. These training activities include intercultural dimensions which have emerged from our analysis of interactions.

Made available in DSpace on 2011-05-04T12:36:20Z (GMT). No. of bitstreams: 0 Previous issue date: 2009 / O presente estudo tem como objetivo relacionar o trabalho criativo de artesãos na cidade de Juiz de Fora em Minas Gerais, com o desenvolvimento do bem-estar,de habilidades manuais e de geração de renda. Este desenvolvimento se dará através da técnica da arte do mosaico, mostrando que as vivências de prazer são observadas quando o discurso reflete o contexto no qual o trabalho deve ser flexível, em grupo ou individual, propiciando aos trabalhadores fazerem uso de sua criatividade para se sentirem úteis, produtivos e valorizados. Nesta pesquisa, segundo bases qualitativas, foram entrevistados 9 (nove)artesãos e 1 (um) artista plástico que trabalham com o mosaico. Eles foram selecionados aleatoriamente seguindo a metodologia de bola de neve. Foram perguntados sobre sensações de bem e mal-estar no trabalho criativo, rotinas,insights, instrumentos de trabalho, motivações intrínsecas e extrínsecas, aceitações pessoais e por parte de outros e, a valorização do seu trabalho. Os dados foram analisados e foram verificadas seis fases no processo de trabalho criativo. Enfim, o estudo mostrou que a liberdade de pensamento e de criação juntamente com a paixão pelo que fazem e o reconhecimento, contribuíram para o desenvolvimento e a inclusão do indivíduo na sociedade, e como conseqüência, na comunidade na qual ele está inserido. / This study aims to relate the process of creative work of craftsmen in the city of Juiz de Fora in Minas Gerais, Brazil, with the development of the welfare of manual skills and generating income. This development will be through the technique of mosaic art, showing that the experience of pleasure is observed when the speech reflects the context in which the work must be flexible, group or individual, providing the workers make use of their creativity to feel useful, productive and valued. In this search, the second qualitative basis, were interviewed 9 (nine) craftsmen and one visual artist working with the mosaic. They were randomly selected following the methodology of snowball. They were asked about feelings of well-being and badly in the process of creative work, routines, insights, instruments of work, intrinsic and extrinsic motivations, personal and acceptance by other, and the appreciation of their work. The data were analyzed and were found six stages in the process of creative work. Finally, the study showed that freedom of thought and creation together with the passion for what they do and recognition, contributed to the development and inclusion of individuals in society, and as a consequence, the community in which it is inserted.

Made available in DSpace on 2016-12-01T19:18:39Z (GMT). No. of bitstreams: 1 120599.pdf: 1393476 bytes, checksum: 479d2ec9dca7e5416dd5753182ded1ac (MD5) Previous issue date: 2013-05-02 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The aim of this study was to analyze the convergence of organizational skills , functional and individual companies in the information technology and communication in Florianópolis. The research is characterized as a descriptive, qualitative, attended by directors, presidents, executives, managers and programmers eight (08) companies in the sector, a total of 24 (twenty four) respondents. Data were collected through semi-structured interviews and analyzed using descriptive analysis and categorization of content. The study identified the organizational skills and functional competencies and individual professionals. The results showed that there is convergence between the organizational skills and functional competencies and individual ICT companies of Florianopolis, in the perception of respondents - CEOs, managers of the technical programmers and technicians interviewed. Also concluded that the organizational skills and functional competencies and individual are related to each other and between levels of expertise of the professionals interviewed. / O objetivo desta pesquisa foi analisar a convergência entre as competências organizacionais, funcionais e individuais de empresas do setor de tecnologia da informação e comunicação da Grande Florianópolis. A pesquisa caracteriza-se como um estudo descritivo, de natureza qualitativa, do qual participaram diretores, presidentes, executivos, gestores e programadores de 08 (oito) empresas do setor, totalizando 24 (vinte e quatro) entrevistados. Os dados foram coletados por meio de entrevistas semi-estruturadas e analisados a partir de categorização e análise descritivade conteúdo. O estudo permitiu identificar as competências organizacionais e as competências funcionais e individuais dos profissionais. Os resultados apontaram que existe convergência entre as competências organizacionais e as competências funcionais e individuais em empresas de TICs de Florianópolis, segundo a percepção dos participantes da pesquisa CEOs, gestores da área técnica e técnicos programadores entrevistados. Também concluiu-se que as competências organizacionais e as competências funcionais e individuais estão relacionadas entre si e entre os níveis de atuação dos profissionais entrevistados.

It is imperative that learners leave school with a certain set of core skills, none as important as communication and technology literacy, a key driver for future workplace employment. The critical question is how to motivate pupils to participate in an interesting, challenging and creative project to improve essential communication techniques and capabilities? The rationale of the study is to enable future editors of school newspapers to create a similar environment in which the learners that are members of the editorial team will be involved in the construction of a school newspaper. The rationale of the study relating to the learners, who are part of the editorial team, is to develop 21st Century Skills and therefore enable them to overcome complicated demands that they are exposed to in the Knowledge Age. This dissertation presents a real-life, initiative to encourage active participation in the construction of a school newspaper that will develop learners’ skills and confidence and improve their oral, written and multi-media communication. The findings of this dissertation aim to prove that the group production of a school newspaper can enhance learners’ ability to participate and communicate in a group environment and equip them with essential 21st Century skills. / Dissertation (MEd)--University of Pretoria, 2012. / Education Management and Policy Studies / unrestricted

Text in Afrikaans / Summary in Afrikaans and English / Die Nasionale Biblioteek van Suid-Afrika ervaar 'n behoefte aan 'n metode van menslikehulpbronontwikkeling waarvolgens die vaardighede van werknemers ontwikkel kan word sodat die organisasie kan aanpas by plaaslike en globale veranderinge. Gestruktureerde mentorskap is vervolgens geidentifiseer as 'n geskikte metode om in die bestaande behoefte te voorsien, aangesien mentorskap se loopbaan- en psigo-sosiale funksies die ontwikkeling van die professionele en persoonlike vaardighede van die werknemer moontlik maak. Daarby is mentorskap nie net voordelig vir die betrokkenes nie, maar dit hou ook besliste voordele in vir die organisasie en die sektor waarbinne die organisasie werksaam is. Die suksesvolle toepassing van gestruktureerde mentorskap is egter daaraan onderhewig dat die kontekstuele omgewing waarbinne dit toegepas gaan word, geskik moet wees, en werknemers moet bereid wees om betrokke te raak by so 'n program. 'n Konseptuele raamwerk vir die bestudering van mentorskap soos opgestel deur David Marshall Hunt en Carol Michael is derhalwe aangepas om die verskynsel "mentorskap" deur middel van 'n verkennende literatuuroorsig te bestudeer. Die bevindinge van die literatuuroorsig word ondersteun deur 'n empiriese ondersoek van die geskiktheid van die Nasionale Biblioteek van Suid-Afrika as kontekstuele omgewing vir die toepassing van mentorskap en die bereidwilligheid van die werknemers van hierdie biblioteekorganisasie om betrokke te raak by die mentorskapproses. Die data wat ingesamel is, word ontleed en die gevolgtrekkings wat gemaak word oor bogenoemde twee vereistes vir die suksesvolle toepassing van mentorskap word uiteengesit. Die studie word afgesluit deur aanbevelings wat gemaak word oor aspekte van die toepassing van mentorskap wat verdere navorsing regverdig, maar wat nie binne die bestek van hierdie studie na behore aangespreek kon word nie. / Structured mentoring was identified as a method to develop the professional and personal skills of the employees of the National Library of South Africa in order to adjust to local and global changes. A conceptual framework for the study of mentoring, as developed by Hunt and Michael, was therefore critically adapted in order to investigate fully the phenomenon of "mentoring" by means of an exploratory literature review. The findings of the literature review are supported by an empirical survey to test the suitability of the National Library of South Africa as contextual environment for the application of mentoring, as well as the willingness of its employees to participate in mentoring. This culminated in an analysis and interpretation of the findings and formulation of conclusions regarding the two abovementioned requirements for the successful application of mentoring. The study ends with recommendations for further investigation into aspects of mentoring which could not be covered in this study. / Information Science / M. Inf.

The modern hospice movement emerged in the 1960s as a grassroots social movement that attempted to restore an holistic and contextualised approach to the care of people at the end of life. This approach embraced the lived experience of the dying person at the centre of care across physical, emotional, social and spiritual domains of life. To achieve this, the care of dying people was largely removed from mainstream health care systems to promote more holistic and socially contextualised dying. In recent decades, the evolution of palliative care demonstrates the gradual return of palliative care services to the mainstream. It has been asserted that, in this process, palliative care services have progressively abandoned the social context of dying people, increasing instead an emphasis on "physical care [while] simultaneously de-emphasizing psychological, social and spiritual care" (Kellehear, 1999a, p.76). Kellehear and others have proposed that the repositioning of palliative care within mainstream health care systems has increased a focus upon illness and disease at the expense of health and wellbeing. Subsequently, conventional palliative care services have been criticised for not adequately locating end of life care within the social contexts in which death and dying take place. In an attempt to address this problem, Australian sociologist Allan Kellehear proposed an approach to end of life care that brought together the core concerns of palliative care with the principles and practices of health promotion (Kellehear, 1999b). Whilst their congruence is not immediately apparent, these two fields have been increasingly examined for their potential benefits in the provision of end of life care. In the current policy climate in Australia, there is an imperative to consider how end of life support services might be improved through adopting a health promoting palliative care approach. The aim of this study has been to investigate the integration of health promotion principles and practice by a selected palliative care service by examining the qualitative impact of this change on the organisation. Specifically, it endeavoured to identify the factors that advanced or impeded this integration by examining how the structures and processes of, and outcomes for, the organisation reflected a health promoting approach. To meet these aims, this study undertook an in-depth examination of the implementation of a health promoting palliative care model by a community based palliative care organisation. Based in a constructionist-interpretivist paradigm, a mixed-method (QUAL+quant), instrumental case study research design was utilised to capture multiple perspectives of the implementation process. Data collection comprised examination of 127 organisational documents, 32 in-depth interviews with staff, volunteers and consumers, 5 focus groups with staff and volunteers, and 25 carer questionnaires. Qualitative data were subject to thematic analysis, with supplementary quantitative data analysed to generate descriptive statistics. The findings demonstrated a large number of complex and interrelated enabling and impeding factors to the implementation in the case study site. These factors have been grouped into four key themes which have been examined in light of the aims of this study and the issues identified in a comprehensive review of the literature. This study found that: ◦ Conceptual congruence between health promotion and palliative care was a fundamental starting point in the implementation of a health promoting palliative care model. ◦ Where conceptual congruence was clear, activities associated with the model that were regarded as beyond conventional approaches to palliative care core business were viewed favourably by stakeholders and were less likely to encounter resistance within the organisation. ◦ When systematic approaches to organisational change, such as quality improvement systems, were rigorously applied, the impact of the transition upon stakeholders was qualitatively less. ◦ Where this transition had been effectively made, consumers, staff, volunteers and members of the wider community were seen to benefit. This study adds to the current discourse regarding the intersection between end of life support and health promotion, and provides insight into how palliative care organisations might undertake the transition from conventional models to a health promoting palliative care approach.

Text in Afrikaans / Summary in Afrikaans and English / Die Nasionale Biblioteek van Suid-Afrika ervaar 'n behoefte aan 'n metode van menslikehulpbronontwikkeling waarvolgens die vaardighede van werknemers ontwikkel kan word sodat die organisasie kan aanpas by plaaslike en globale veranderinge. Gestruktureerde mentorskap is vervolgens geidentifiseer as 'n geskikte metode om in die bestaande behoefte te voorsien, aangesien mentorskap se loopbaan- en psigo-sosiale funksies die ontwikkeling van die professionele en persoonlike vaardighede van die werknemer moontlik maak. Daarby is mentorskap nie net voordelig vir die betrokkenes nie, maar dit hou ook besliste voordele in vir die organisasie en die sektor waarbinne die organisasie werksaam is. Die suksesvolle toepassing van gestruktureerde mentorskap is egter daaraan onderhewig dat die kontekstuele omgewing waarbinne dit toegepas gaan word, geskik moet wees, en werknemers moet bereid wees om betrokke te raak by so 'n program. 'n Konseptuele raamwerk vir die bestudering van mentorskap soos opgestel deur David Marshall Hunt en Carol Michael is derhalwe aangepas om die verskynsel "mentorskap" deur middel van 'n verkennende literatuuroorsig te bestudeer. Die bevindinge van die literatuuroorsig word ondersteun deur 'n empiriese ondersoek van die geskiktheid van die Nasionale Biblioteek van Suid-Afrika as kontekstuele omgewing vir die toepassing van mentorskap en die bereidwilligheid van die werknemers van hierdie biblioteekorganisasie om betrokke te raak by die mentorskapproses. Die data wat ingesamel is, word ontleed en die gevolgtrekkings wat gemaak word oor bogenoemde twee vereistes vir die suksesvolle toepassing van mentorskap word uiteengesit. Die studie word afgesluit deur aanbevelings wat gemaak word oor aspekte van die toepassing van mentorskap wat verdere navorsing regverdig, maar wat nie binne die bestek van hierdie studie na behore aangespreek kon word nie. / Structured mentoring was identified as a method to develop the professional and personal skills of the employees of the National Library of South Africa in order to adjust to local and global changes. A conceptual framework for the study of mentoring, as developed by Hunt and Michael, was therefore critically adapted in order to investigate fully the phenomenon of "mentoring" by means of an exploratory literature review. The findings of the literature review are supported by an empirical survey to test the suitability of the National Library of South Africa as contextual environment for the application of mentoring, as well as the willingness of its employees to participate in mentoring. This culminated in an analysis and interpretation of the findings and formulation of conclusions regarding the two abovementioned requirements for the successful application of mentoring. The study ends with recommendations for further investigation into aspects of mentoring which could not be covered in this study. / Information Science / M. Inf.

The MA thesis is divided to two basic parts. First of them is dealing with personal, social and professional knowledge of a project manager and the second one is mapping the education of soft skills at Czech universities where the subject of study "Information Studies and Librarianship" is taught. The theoretical part is devoted to project management. The attention is devoted to basic terms from project management's area, it represents the most well-known project methodologies, it defines particular roles of a project manager and most importantly the part is dealing with particular competences, which should be commanded by a project manager. The last chapter of theoretical part is devoted to an analysis of the three most well-known project methodologies. The practical part is mapping the situation at universities - namely which subjects they offer within the education of soft skills and how the teachers are working with the subject. Other activities of universities within the education and the development of soft skills are also given. Further the examples of subjects with the same topic taught at American universities are listed. In the end of thesis the recommendation how to improve the quality of teaching soft skill at Czech universities are given. And also which topics could be put among optional...