The private security industry is tasked with protecting lives and property against an evolving array of personal and property threats. Rendering such services comes with many market related challenges for private security providers. These services are rendered to various types of clients like government departments, hospitals, universities and shopping malls amongst others. These clients have unique and different needs and expectations, therefore shopping malls as clients of the private security industry were selected for the purpose of this research. The qualitative research approach was used for this study wherein a questionnaire was used to obtain information from private security and shopping mall personnel working in shopping malls in Gauteng. The findings of this study reveals that there are indeed client retention challenges that are facing private security companies providing services to shopping malls. Based on the findings, recommendations for the private security providers and further research in shopping mall security management are made. / Security Risk Management / M.Tech. (Security Management)

Absenteeism is a grave problem in the workplace in South Africa. One can expect that the impact and patterns would differ from one sector to another. For instance the seriousness of absenteeism in a hospital or the security sector would not be the same as for a coffee shop or being absent from a school. However, absenteeism needs to be addressed in all sectors of the economy since it leads to losses in production and output, as well as a reduction in profits in many South African companies. This study explores absenteeism only in the security industry in Gauteng Province. The personal experiences of practitioners and managers regarding absenteeism, its extent and the impact in this province were examined during the research undertaken for this project. The aims of this study were largely the following: • To determine the main causes and reasons given for the current level of absenteeism among contract security personnel in the private security industry in Gauteng; • To see whether gender and employment grade contribute towards the absence of security officers during working hours; • To find out whether security officers routinely submit a sick note after being absent; • To ascertain management practices and responses to combating absenteeism, and • To identify what can be done to reduce absenteeism. The main research instrument used was a questionnaire. Some experienced academics were interviewed prior to administering the questionnaires to respondents in order to provide expert opinion and advice regarding this problem. Two different questionnaires were prepared, one for managers and one for security officers. The questionnaire had both closed-ended and open-ended questions. Three hundred questionnaires were distributed to security officers in the Gauteng region, and one hundred to security managers. The questionnaires for the managers had 48 questions while those for the security officers contained 38 questions. Those academics and security managers interviewed all agreed that absenteeism is a workplace problem in the country, a problem that currently has not been investigated in sufficient detail. They accepted that a formal study of this nature would be worthwhile doing in the private security industry. Furthermore, a literature review was undertaken while a close analytical examination of the various concepts being used in the research was also done. The literature provided the theoretical base to which the study was able to link the collected information from the empirical part obtained by means of the questionnaires. The sources for the literature review consisted of books, journals, the internet and newspaper articles. The research established various causes of absenteeism in the industry, with the main ones being: i) Poor salaries ii) Long working hours iii) Poor communication with immediate supervisor iv) Transport problems v) Poor working conditions vi) Family problems, and vii) Boredom The exploration done in this research was intended primarily to determine ways to address absenteeism. The ideal solution would be to reduce and ultimately prevent absenteeism. As a result and emanating from the research findings a number of recommendations were formulated and directed to the industry as a whole, while others were directed towards the security managers, and lastly some to the security officers themselves. / Criminology / M.Tech. (Security Risk Management)

Thesis (MA)--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: The emergence and rapid growth of the private security industry in the 1990s followed from the downsizing of the armed forces in the aftermath of the Cold War and the development of new security threats which increased demand for military manpower and expertise. This has led to a redefinition of security strategies and the restructuring of armed forces by Western governments, which has resulted in the elimination of non-core activities from the functions of many armed forces. Recently it has been argued that the private security industry can challenge what previously was believed to be a primary responsibility of states, namely to take on peacebuilding initiatives and support to other peace operations. This study seeks to assess the impact of the private security industry in peacebuilding efforts in African conflicts. The study suggests that the private security industry have taken on a much stronger role in conflicts world wide since the 1990s, and that its activities have significantly changed. Companies such as MPRI and DynCorp have managed to keep close contact with their home governments, which arguably has been a crucial factor to their growing business. Furthermore, the private security industry have sought to distance itself from the negative connotations associated with mercenaries and the activities of companies such as Executive Outcomes in the 1990s, by avoiding operations involving elements of direct combat. This has been illustrated through the extensive case study of the activities of three private military and security companies: Executive Outcomes, MPRI and DynCorp. Furthermore, this thesis has confirmed an increased presence of the United States on the African continent post-9/11, illustrated by the presence of American-based private military and security companies which arguably are being used as proxies for US foreign policy purposes. Furthermore, this study has discussed the various implications the private security industry has on the traditional notion of the state’s monopoly on the legitimate use of force. This thesis has argued that the legitimate use to exercise violence is in the process of devolution from governments to other actors, which the extensive growth of the private security industry illustrates. Additionally, it has been argued that the privatisation of military and security services can harm the reliable delivery of essential services in conflict. Furthermore, the findings of this thesis has highlighted the dilemma that many countries do not want stricter regulation or elimination of the private security industry for the reason that these companies are viewed as valuable assets in fulfilling foreign policy objectives that for various reasons cannot be fulfilled by national armies. / AFRIKAANSE OPSOMMING: Die opkoms en vinnige groei van die privaatsekuriteitsbedryf in die 1990s was die gevolg van die afskaling van gewapende magte in die nasleep van die Koue Oorlog en die ontwikkeling van nuwe sekuriteitsbedreigings, wat die aanvraag na militêre arbeidskragte en kundigheid verhoog het. Dit het aanleiding gegee tot ’n herdefiniëring van sekuriteitstrategieë en die herstrukturering van gewapende magte deur Westerse regerings, met die gevolg dat niekernaktiwiteite van die funksies van talle gewapende magte uitgesluit is. Daar is onlangs aangevoer dat die privaatsekuriteitsbedryf aanspraak kan maak op ’n funksie wat voorheen as die primêre verantwoordelikheid van regerings beskou is, naamlik om vredesinisiatiewe en steun aan ander vredesverrigtinge te onderneem. Die doel van hierdie studie was om die impak van die privaatsekuriteitsbedryf in vredesinisiatiewe in Afrika-konflikte te assesseer. Daar word aan die hand gedoen dat die privaatsekuriteitsbedryf sedert die 1990’s ’n baie groter rol in wêreldwye konflikte gespeel het, en dat die aktiwiteite van hierdie bedryf aanmerklik verander het. Maatskappye soos MPRI en DynCorp was suksesvol daarin om nabye kontak met hul tuisregerings te behou, wat stellig ’n deurslaggewende faktor in hul groeiende besighede was. Voorts het die privaatsekuriteitsbedryf gepoog om hom te distansieer van die negatiewe konnotasies wat met huursoldate en die aktiwiteite van maatskappye soos Executive Outcomes in die 1990’s geassosieer is deur bedrywighede wat elemente van direkte stryd inhou, te vermy. Hierdie poging is geïllustreer deur die omvattende gevallestudie van die aktiwiteite van drie privaat militêre en sekuriteitsmaatskappye: EO, MPRI en DynCorp. Die bevindinge van die studie bevestig voorts die Verenigde State van Amerika (VSA) se toenemende teenwoordigheid op die Afrika-vasteland ná 9/11, wat duidelik blyk uit die teenwoordigheid van Amerikaansgebaseerde privaat militêre en sekuriteitsmaatskappye wat stellig as volmag gebruik word vir die VSA se buitelandsebeleidsdoelstellings. Die verskeie implikasies van die privaatsekuriteitsbedryf vir die tradisionele siening van die regerings se monopolie ten opsigte van die wettige gebruik van magte word ook in die studie bespreek. Daar word aangevoer dat die wettige gebruik van geweld in die proses van devolusie is vanaf regerings na ander rolspelers, wat deur die omvattende groei van die privaatsekuriteitsbedryf bevestig word. Daar word verder ook beweer dat die privatisering van militêre en sekuriteitsdienste die betroubare lewering van noodsaaklike dienste tydens konflik kan benadeel. Die studie se bevindinge werp ook lig op die dilemma dat talle lande strenger regulering of uitskakeling van die privaatsekuriteitsbedryf teëstaan omdat hierdie maatskappye beskou word as waardevolle bates in die bereiking van buitelandsebeleidsdoelwitte, wat vir verskeie redes nie deur nasionale leërs bereik kan word nie.

CHDS State/Local / Approved for public release, distribution is unlimited / This thesis argues that first preventers are not limited to law enforcement and/or intelligence personnel. Private security officers are our true first preventers because they control access to the myriad of facilities we enter and exit every day. They are the individuals with their boots on the ground in our efforts to recognize abnormal or unusual activity. Based on the observation by President George W. Bush in the National Strategy for Homeland Security that 85% of the nation's critical infrastructure is owned by private agencies and organizations, one conclusion is incontrovertible: No one is in a better position to be a first preventer than the private security officer in America. In New York State, a professionally trained and licensed security officer's primary directive is defined as detecting, deterring and reporting on conditions which might harm life or property. It is incumbent upon government public security officials, and private security executives themselves, to cultivate and exploit this undervalued segment of our efforts to combat terrorism on a national basis. In order to do so, and to assure the public of the competency of the private security workforce, it is imperative that private security officers be mandated to meet minimum standards. Therefore, this thesis makes the argument that advocating nationwide, state controlled licensing and training of private security officers is essential to the efforts of the Department of Homeland Security to employ 'First Responder' and 'First Preventer' strategies in the war on terrorism. / Civilian, Chief of Staff, New York City Police Pension Fund

A dissertation submitted to the Global Labour University in conformity with the requirements of a MA in Labour Policy and Globalisation School of Social Sciences Faculty of Humanities University of the Witwatersrand, Johannesburg March 2016 / Understanding the subjective views of low skilled marginalised workers who occupy bottom ends of labour markets and are implicated in everyday precarious living and working conditions is crucial for advancing scholarship on precarity. This qualitative study grounded in a phenomenological theoretical framework highlights the disconnects between the academic understandings of precarity and an understanding of precariousness from Zimbabwean migrant security guards’ own perspective in South Africa’s Private Security Industry (PSI), Gauteng Province. Relying on data collected through a combination of an ethnographic experience in 2014 and in-depth face to face interviews I conducted from June 2015, this study examines the perceptions that migrant security guards have on precarity, the strategies and tactics they employ to navigate everyday precarious working and living conditions and most importantly, the rationale behind these workers continued stay and work under precarious situations. As workers with precarious backgrounds, the findings of this study reveals that migrant security guards treat wage employment instrumentally, a source of their livelihood that has led to improvements in their standards of living as interpreted by them. The strategies and tactics employed by these workers either individually or collectively are therefore rationally and tactically crafted so as not directly challenge and disrupt the existing structures (state, capital and law) but instead to survive within these structures so as not to jeopardise their main source of livelihood-wage employment. For migrant security guards, wage employment remains a vital tool for meeting their varied socio-economic and political objectives. This study therefore led to the conclusion that there is generally a mismatch between academic conceptualisation of precarity and the way marginalised and low skilled labour migrants interpret and understand circumstances. / GR2017

Absenteeism is a grave problem in the workplace in South Africa. One can expect that the impact and patterns would differ from one sector to another. For instance the seriousness of absenteeism in a hospital or the security sector would not be the same as for a coffee shop or being absent from a school. However, absenteeism needs to be addressed in all sectors of the economy since it leads to losses in production and output, as well as a reduction in profits in many South African companies. This study explores absenteeism only in the security industry in Gauteng Province. The personal experiences of practitioners and managers regarding absenteeism, its extent and the impact in this province were examined during the research undertaken for this project. The aims of this study were largely the following: • To determine the main causes and reasons given for the current level of absenteeism among contract security personnel in the private security industry in Gauteng; • To see whether gender and employment grade contribute towards the absence of security officers during working hours; • To find out whether security officers routinely submit a sick note after being absent; • To ascertain management practices and responses to combating absenteeism, and • To identify what can be done to reduce absenteeism. The main research instrument used was a questionnaire. Some experienced academics were interviewed prior to administering the questionnaires to respondents in order to provide expert opinion and advice regarding this problem. Two different questionnaires were prepared, one for managers and one for security officers. The questionnaire had both closed-ended and open-ended questions. Three hundred questionnaires were distributed to security officers in the Gauteng region, and one hundred to security managers. The questionnaires for the managers had 48 questions while those for the security officers contained 38 questions. Those academics and security managers interviewed all agreed that absenteeism is a workplace problem in the country, a problem that currently has not been investigated in sufficient detail. They accepted that a formal study of this nature would be worthwhile doing in the private security industry. Furthermore, a literature review was undertaken while a close analytical examination of the various concepts being used in the research was also done. The literature provided the theoretical base to which the study was able to link the collected information from the empirical part obtained by means of the questionnaires. The sources for the literature review consisted of books, journals, the internet and newspaper articles. The research established various causes of absenteeism in the industry, with the main ones being: i) Poor salaries ii) Long working hours iii) Poor communication with immediate supervisor iv) Transport problems v) Poor working conditions vi) Family problems, and vii) Boredom The exploration done in this research was intended primarily to determine ways to address absenteeism. The ideal solution would be to reduce and ultimately prevent absenteeism. As a result and emanating from the research findings a number of recommendations were formulated and directed to the industry as a whole, while others were directed towards the security managers, and lastly some to the security officers themselves. / Criminology and Security Science / M.Tech. (Security Risk Management)

Quality is critical to private security personnel employed as receptionists in many organisations, as it plays a vital role in improving organisational productivity. The main objective of the research was to investigate the quality of reception services provided by security personnel to organisations in the Johannesburg area as benchmarked against the appropriate service quality evaluation methodologies when modelling the impact of service quality on satisfaction and loyalty. A questionnaire was used and semi-structured interviews were conducted in a focus group with key informants (business owners, managers and ordinary people) who could provide valuable information for use in the study. The focus group consisted of eight respondents. The sample consisted of 200 participants scattered in seven regions on sites that are managed by Johannesburg City Parks and Zoo (JCPZ). The selection of the 200 participants was random and included JCPZ employees. Primary research shows that the majority of the respondents ranked indicators of service quality below acceptable level; however, customers‘ tastes and preferences constantly change and evolve, as do the number of security companies. Thus such companies should improve conditions in the area of service quality if they want to stay competitive. To remain competitive, the security companies as well as the clients need to analyse customers' expectations and perceptions of the service quality of front office staff, who in this case are often security/guarding personnel. For customer organisations, the empirical findings can be used to develop a framework of service quality indicators, which can be used for monitoring and benchmarking service quality. For organisations, the findings can be used for resource-allocation decisions pertaining to improved service quality, customer satisfaction and ultimately intentions. The study concludes that the quality perceptions of services rendered by security personnel as receptionists are important for customer satisfaction and that quality dimensions are important for clientele management - arguably one of the most important aspects of service quality management. / Business Management / M. Tech.

Orientador: Laymert Garcia dos Santos / Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Filosofia e Ciencias Humanas / Made available in DSpace on 2018-08-06T03:18:07Z (GMT). No. of bitstreams: 1 Kanashiro_MartaMourao_M.pdf: 1988987 bytes, checksum: b6b82fb95441f45b67f0253e0d7f91e9 (MD5) Previous issue date: 2006 / Resumo: Tendo em vista a proliferação de mecanismos de vigilância e controle nas sociedades contemporâneas ocidentais, esta dissertação busca refletir sobre as representações e discursos associados à inserção das câmeras de monitoramento para segurança no cotidiano brasileiro. A partir de um estudo de caso realizado na região central da cidade de São Paulo (Parque da Luz), do levantamento das proposições e normas legais que versam sobre o tema e do acompanhamento de publicações e feiras do setor de segurança eletrônica, procura-se fazer emergir tais discursos. A transformação da segurança em mercadoria e sua promoção por meio da idéia de prevenção ou antecipação são alguns dos aspectos percebidos na pesquisa como profundamente equacionados com essa prática. Baseando-se em aspectos como esses, argumenta-se que as câmeras de monitoramento participam de uma forma de exercício do poder na atualidade, que focaliza fluxos e mobilidade em detrimento do ¿indivíduo¿ / Abstract: Considering the proliferation of surveillance and control mechanisms in the occidental contemporaneous societies, this dissertation aims at reflecting on the representations and discourses associated with the input of security camera monitoring system (CCTVs) in the Brazilian daily routine. Starting from a case study in the downtown area in São Paulo City (Parque da Luz), a survey of propositions and legal norms which deal with the subject, and going over publications and electronic security sector fairs, it aims at emerging these different discourses. The transformation of security into goods and its promotion by the idea of prevention or anticipation are some of the aspects focused on this research as deeply equated with this practice. Based on aspects like those, it is argued that the monitoring cameras are part of the current power practice, which focused on flows and mobility to the detriment of the "individual" / Mestrado / Mestre em Sociologia

The lack of scientific research covering the factors contributing to the growth and regulation of the private security industry (PSI) in India and South Africa gave rise to the study. The study used qualitative research methods, a case study design and documentary analysis techniques, including personal interviews supported by a qualitative questionnaire and e-mailing the questionnaires to participants, to achieve the purpose and objectives of the study. The researcher interviewed seven participants from India personally and eight responded to the qualitative questionnaire sent by e-mail. The researcher conducted eight one-on-one interviews with South African participants and eleven members responded to the qualitative questionnaire sent by e-mail. The researcher carried out a pilot study to identify any shortcomings in the qualitative questionnaire. The study examined various theories on regulations and regulatory frameworks and considered the theoretical aspects of regulating the private security industry. This study confirmed that private security is growing at a rapid pace in India and South Africa, and the common factors encouraging growth include socio-economic factors like rapid growth and infrastructure, increasing urbanisation, growth of the middle class, poverty and unemployment, illegal immigration, growth in private property and increase in personal wealth. Indian participants especially, felt strongly that an increase in terror attacks is a key factor contributing to the rapid growth of the PSI, whilst South African participants confirmed, a fear of political violence and being scared of civil unrest were reasons for the increased presence of the PSI in the country. The participants corroborated that statutory-based legislation imposed by the Private Security Agencies (Regulation) Act 2005 and the Private Security Industry Regulation Act 2001 is not wholly effective in regulating the PSI in India. / Ukusweleka kocwaningo lwesisayense olwengamela izinto ezinomthelela ekukhuleni kanye nemitheshwana yolawulo kwimboni yonogada bezokuvikeleka yangasese i-private security industry (PSI) eNdiya naseNingizimu Afrika kwenze ukuthi kube nalolu cwaningo. Ucwaningo lusebenzise izindlela ze-qualitative research methods, i-case study kanye nethekniki yohlaziyo lwamadokhumende, okubandakanya nama-interview nabantu ziqu, ngokusekelwa wuhla lwemibuzo ebhaliwe ye-qualitative kanye nohla lwemibuzo ebhaliwe (questionnaires) ethunyelwe nge-email kulabo ababambe iqhaza, ukufezekisa izinhloso nezinjongo zocwaningo. Umcwaningi wenze ama-interview nababambi qhaza abayisikhombisa ziqu baseNdiya kanti abayisishagalombili baphendule imibuzo yohla ebhaliwe ye-qualitative oluthunyelwe nge-email. Umcwaningi ubuye waba nama-interview okubhekana ubusu nobuso nababambi qhaza baseNingizimu Afrika abayisishagalombili, kwathi abayishumi nanye baphendula uhla lwemibuzo ebhaliwe ye-qualitative ethunyelwe nge-email. Kwenziwe ucwaningo lokulinga (pilot study) ukubheka ukuntengantenga kohla lwemibuzo ebhaliwe ye-qualitative. Lolu cwaningo luhlole amathiyori ahlukahlukene ngokwenziwa kwemithetho yolawulo kanye nohlaka lwemitheshwana yolawulo, kanye nokubonelela izingxenye zethiyori yemitheshwana yolawulo lwemboni yonogada bezokuvikeleka yangasese. Ucwaningo luqinisekise ukuthi imboni yonogada bangasese bezokuvikeleka ikhula ngokuyisimanga eNdiya kanye naseNingizimu Afrika, kanti okuyixhumanisayo nokufanayo, kubandakanya ukukhula kwezinto eziphathelene nabantu nezomnotho njengokukhula ngesivinini kwezingqalasizinda, ukuya kakhulu kwabantu ezindaweni zamadolobha, ukukhula kwe-middle class, inhlupheko nokusweleka kwemisebenzi, ukungena kakhulu kwabantu ababuya kwezinye izindawo ngokungemthetho (illegal migration), ukukhula kwempahla yangasese kanye nokwanda kokunotha kubantu. Ababambi qhaza baseNdiya bona banemizwa eqinile yokuthi uhlaselo lwamaphekulazikhuni (terror attacks) yinto enomthelela kakhulu ukukhuleni kwemboni ye-PSI. Ababambi qhaza baseNingizimu Afrika bona baqinise ukwesaba udlame lwezepolitiki kanye nokwesaba izivungu-vungu zovukelwano lwabantu, yikho okube yizizathu zokukhula kobukhona be-PSI ezweni. Ababambi qhaza baqinise ukuthi imithetho efakelwe ye-Private Security Agencies (Regulation) Act 2005 kanye nomthetho we-Private Security Industry Regulation Act 2001 ayisebenzi ngokufanele ukulawula kahle imboni ye-PSI eNdiya. / Esi sifundo sibe ngunozala wokunqongophala kophando lobunzululwazi malunga nezinto ezincedisa ekukhuleni nasekulawulweni korhwebo lokhuselo lwabucala, iprivate security industry (PSI), kwilizwe laseIndia naseMzantsi Afrika. Isifundo sisebenzise indlela yophando lomgangatho, uyilo lwenkqubo engumzekelo, uhlalutyo lwemibhalo, udliwano ndlebe lobuso ngobuso nabantu ngabantu, oku kuxhaswa luluhlu lwemibuzo olubhaliweyo noluthunyelwe kubathathi nxaxheba ngeimeyile ukuze kuphunyezwe iinjongo zesi sifundo. Umphandi udlane indlebe nabathathi nxaxheba abasixhenxe abavela eIndia kanti abasibhozo baphendule uluhlu lwemibuzo yomgangatho kwi-imeyile. Umphandi uqhube udliwano ndlebe ubuso ngobuso nabathathi nxaxheba abasibhozo eMzantsi Afrika kanti abalishumi elinanye bona baphendule uluhlu lwemibuzo yomgangatho kwi-imeyile. Kwaqhutywa isifundo sokutshayelela ngenjongo yokuqonda ukuba akukho zikhwasilima na kuluhlu lwemibuzo yomgangatho. Isifundo siphonononge iingcingane okanye iithiyori ezingemigaqo nezakhelo zemigaqo yolawulo kwaza kwaqatshelwa imiba yeengcingane emalunga nokulawulwa norhwebo lokhuseleko lwabucala. Esi sifundo singqine ukuba ukhuselo lwabucala lukhula ngesantya esikhawulezayo eIndia naseMzantsi Afrika, kwaye izinto ezikhuthaza oku kukhula ziquka imiba yezentlalo noqoqosho njengokwanda okukhawulezayo nezibonelelo, ukwanda kweendlela zokuphila budolophu, ukukhula kwezinga loluntu eliphakathi (middle class), ubuhlwempu nentswela ngqesho, ukufudukela kwamanye amazwe ngokungekho mthethweni, ukwanda kokufumaneka komhlaba wabucala nokwanda kobutyebi babantu. Abathathi nxaxheba baseIndia bathi bacinga ukuba ukwanda kohlaselo ngabagrogrisi kuphambili ekuncediseni ukukhula korhwebo lokhuselo lwabucala. AbaseMzantsi Afrika bona bangqina ukuba uloyiko lobundlobogela bezopolitiko nokoyika uvukelo mbuso zizizathu zokwanda kobukho borhwebo lokhuselo lwabucala kweli lizwe. Abathathi nxaxheba bavuma ukuba imigaqo esekelwe emthethweni nebethelelwa nguMthetho Wokhuselo Lwabucala wama-2005, iPrivate Security Agencies (Regulation) Act 2005 kunye nePrivate Security Industry Regulation Act 2001 ayisebenzi ngokufezekileyo ekulawuleni urhwebo lokhuselo lwabucala eIndia. / Criminology and Security Science / Ph. D. (Criminal Justice)

Effective and satisfactory security service is critical to private security officers (PSOs) working in the private, state-owned and public sectors as it plays a pivotal role in improving organisational productivity and helps to promote good working relationships. When PSOs project poor attitudes, clients are seriously affected by such negative behaviour and the level of service rendered will eventually deteriorate. This study sought to understand and explore the factors that contributed to unsatisfactory services rendered by PSOs at GPW in Tshwane. The researcher utilised a nonexperimental quantitative research approach and a self-administered questionnaire survey was used to collect data. Data collected was analysed and interpreted using quantitative methods and procedures. The findings emanating from the research revealed that the levels of service rendered by PSOs at GPW in Tshwane was ineffective and unsatisfactory and various factors contributed to ineffective service delivery. Several recommendations are proposed to improve the level of service rendered by PSOs. / Criminology and Security Science / M. Tech. (Security Management)