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Tato práce se zabývá provázáním modelu business intelligence a metodik vývoje informačních systémů. Specifikuje způsob propojení meta-modelu CWM (Common Warehouse Meamodel) s meta-modely business procesů ? BPMN (Business Process Modeling Notation), EPC (Event-driven Process Chain), MMABP (Methodology for Modeling and Analysis of Business Process) a Meta-modelem standardů modelovacích jazyků. Propojení je realizováno jako rozšíření meta-modelů odkazovaných standardů o abstraktní třídy, které umožňují začlenit třídy z CWM do každého ze čtyř typů procesních modelů. Prezentované provázání je chápáno jako rozšířené Metodiky vývoje informačních systémů se Sybase Powerdesignerem, ale díky navázání na více typů procesních standardů může být použito i společně s jinými metodikami vývoje informačních systémů, které používají modelování business procesů.

Dagens hårda konkurrens för tillverkande företag ställer höga krav på effektivisering, lönsamhet samt att ständigt utveckla sina processer. Att arbeta med förbättringar är en väsentlig del för företagens överlevnad. För att lyckas med förbättringsarbeten krävs en förståelse för vilken process som ej är fullkomlig. Detta kan uppnås genom att identifiera och analysera de slöserier som finns inom företaget, för att sedan eliminera dem. I detta arbete lägger vi grunden för kommande förbättringsarbeten genom att identifiera de platser och orsaker till spill, och sedan beräkna dess kostnad. En fallstudie som ska analysera en delprocess som ej skapar värde för kunden utförs för att ytterligare belysa potentiella förbättringsområden. Genom intervjuer, observationer och analys av befintlig data har en ny modell för registrering av kassationer och omarbete skapats och en intern prislista för produkter i arbete har uppdaterats. En fallstudie har utförts där två partier kött från olika leverantörer har bearbetats till slutkund. Syftet med fallstudien var att undersöka om skillnad i leverantörskvalitet kunde speglas i slutpriset av produkten. Parametrar som tid i lager, nedlagda resurser och förlorad vikt iakttogs. Inför framtida förbättringsarbeten kan modellen i kombination med prislistan användas som grund för beslut. Fallstudie påvisar de konsekvenser som kan uppstå vid ett funktionsorienterat arbetssätt. / The harsh competition the producing organizations face these days, sets high expectations concerning effectivity, profitability and process development. To improve the organization is an essential part for survival. In order to successfully improve your organization you should first identify what process that’s in dire need. This can be achieved by identifying, analyzing and eliminating the wastes inside the company. This report sets the foundation for future improvements by identifying the locations, reasons and economic consequences of waste. A case study whose purpose was to analyze an activity which didn’t add value for the customer was performed to reveal additional areas of improvement. Through interviews, observations and studies of documented data, a new model for the registration system was created. These methods were also used to create an updated version of their internal price list. A case study were performed where two batches of meat, from different suppliers, were followed through processing. The purpose were to examine whether there is a link between supplier quality and increment of cost. Parameter such as time spent in stock, resource consumption and loss of weight where observed. The model combined with the price list can be used as a basis for future decisions regarding improvements. The case study demonstrates the consequences associated with a functional oriented business approach.

Reporting patient states is considered an important part of care process monitoring in the hospital to efficiently monitor how well the health care system is performing. Monitoring care processes with enough fine-grained detail to precisely track wait states and service states in order to reduce wait times and improve their quality of care are challenging. Business Process Management (BPM) technology is used to bring care processes online, but there is no clear methodology on how to integrate performance management into BPM tools in a systematic matter that is effective, and minimizes complications and development costs. This thesis proposes a BPM methodology for care process monitoring that structures how to integrate performance monitoring into BPM. The major contribution of this thesis includes a generic methodology for care processes monitoring that describes how to structure and instrument a business process model for systematic care process monitoring which includes support for handoff points between organizations where many wait-time bottlenecks occur. It also includes a prototype implementation based on an existing case study based on a real cardiology care process from an Ontario hospital. Our results are evaluated using three different prototypes based on this same care process. The research methodology for the thesis is based on Design-Science research.

This thesis is focused on optimizing processes at Air Bank, a.s. The aim will be to analyze the banking process called. "Completing the new framework agreement" with the subsequent design optimization for faster problem solving. The first part will be presented theoretical insights that are intended to familiarize the reader with the basic concepts relating to the processes and their optimization. The next part will be focused on analysis of existing activities. Contribution of thesis will be in the analysis of selected processes and propose solutions that will have a real benefit for the operation of the entire department.

This work deals with the possibilities of using agents and multiagent systems in the areas of business process management and business process modeling. The aim of the theoretical part is to describe the theory of artificial agents, to assess the benefits of this approach and to describe current applications of MAS in BPM. In the theoretical part I also describe the issue of management and business process modeling and methodology MMABP. The aim of the analytical part is to summarize the possibilities of using MAS in BPM in the situations where business processes are already described and modeled and in the situations where there are no such descripctions nor models yet . In this part I also want to introduce my theory of agent-process, which is the possibility of looking at processes as autonomous agents. This theory is presented in practical demonstrations and examples by using the TROPOS methodology, and this theory is supported by references from the areas of agent and business process modeling.

The diploma thesis deals with the proposal to increase the productivity of business processes. For selected processes, it analyzes the current state using the Six Sigma method. Time measurement will be made for individual processes and it identifies bottlenecks. In addition, proposals will be presented in order to improve the current state.

Orientador: Oswaldo Luiz Agostinho / Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecânica / Made available in DSpace on 2018-08-16T22:42:46Z (GMT). No. of bitstreams: 1 Oliveira_AdalbertoFernandesde_M.pdf: 788410 bytes, checksum: 8c347920c9a21dc476faf65c68c3748d (MD5) Previous issue date: 2010 / Resumo: Esse trabalho tem como objetivo analisar os aspectos tecnológicos, estruturais e comportamentais ocasionados pela decisão da implementação e utilização de um sistema de manufatura integrado por sistemas de informação. Neste trabalho foi desenvolvido uma sequência de etapas para a implementação de sistemas de informação integrados, capazes de apoiar os diversos processos de um ambiente de fábrica, o qual apresenta benefícios significativos para o sistema de gestão. O entendimento de como estruturar os sistemas de informação de forma integrada para dar apoio ao sistema de manufatura, é adquirido através da compreensão de cada campo de conhecimento em específico (estratégia, planejamento estratégico, sistemas de manufatura, sistemas de informação e empresa integrada) para num segundo passo agrupá-los em um contexto único, do qual todos fazem parte. A análise dos aspectos foi realizada através de múltiplos estudos de casos com aplicação da proposta em empresas de diferentes segmentos. Os resultados da análise nesse trabalho demonstrou que a implementação de sistemas de informação integrados para dar apoio ao sistema de manufatura, traz muitos benefícios e inovações que são capazes de contribuir para um estado de competitividade, flexibilidade, agilidade e baixo tempo de resposta. Entretanto, traz também inúmeras dificuldades, como a necessidade de novas práticas gerenciais, redesenho de processos, necessidade de treinamentos, necessidade de visão sistêmica pelos funcionários, maior disciplina e resistência às mudanças. Para todas essas dificuldades esse trabalho apresenta formas de mitigá-las ou contorná-las / Abstract: This work has the objective of analyzing the technological, structural and behavioral aspects generated by the decision of the implementation and use of an integrated manufacturing system supported by information systems. In this work, it was developed a sequence of steps for implementing integrated information systems capable of supporting the various processes of a factory environment, which presents significant benefits to the management system. Understanding how to structure information systems in an integrated manner to support the manufacturing system, is acquired through understanding of each field of knowledge in specific (strategy, strategic planning, manufacturing systems, information systems and integrated company) to a second step to group them in a unique context, which all belong. The analysis of the issues was conducted through multiple case studies with application of the proposal in companies from different segments. The results of the analysis in this study demonstrated that the implementation of integrated information systems to support the manufacturing system brings many benefits and innovations that are capable of contributing to a state of competitiveness, flexibility, agility and low response time. However, it also brings many difficulties, the need for new management practices, process redesign, training needs, need for systemic vision by employees, more discipline and resistance to change. For all these difficulties this work presents ways to mitigate them or work around them / Mestrado / Mestre em Engenharia Mecânica

Ein zentraler Aspekt der industriellen Digitalisierung ist die Entwicklung digitaler Geschäftsmodellinnovationen (GMI), um auch zukünftig wettbewerbsfähig zu bleiben und das Potenzial der Digitalisierung vollumfänglich ausschöpfen zu können. Mit verbunden ist dabei die Frage: Wie sollten Unternehmen zielführend vorgehen, um diese zu entwickeln? In den Fokus rückt dabei der Innovationsprozess zur Entwicklung von GMI und dessen Gestaltung im Hinblick auf die industrielle Digitalisierung. Im Rahmen dieser Arbeit, welche sich an der Fallstudienmethodik von Yin (Yin, R. K.: Case Study Research: Design and Methods, 5. ed., Los Angeles: Sage Publications, 2014) orientiert, konnte ein fundiertes Verständnis über die Gestaltung eines Innovationsprozesses von GMI in Zeiten der Digitalisierung geschaffen werden. Wesentlicher Bestandteil des Forschungsfeldes ist die prozessuale Betrachtung zur Entwicklung von GMI, welche in der Wissenschaft durch heterogenes und zerfahrenes Wissen sowie bestehende Unklarheiten auf sich aufmerksam macht. Folglich besteht ein großer Forschungsbedarf darin, sich der Gestaltung des GMI-Prozesses und den damit verbundenen Fragestellungen zu widmen. Diesen ist die vorliegende Arbeit im Hinblick auf Struktur- und Verlaufsmerkmalen, Erfolgsfaktoren und durch eine Berücksichtigung der Digitalisierungsliteratur in der GMI-Forschung nachgekommen. Hinzukommend ermöglichen es die gewonnenen Erkenntnisse, Implikationen für die Praxis abzuleiten, wobei zu berücksichtigen gilt, dass diese aufgrund der qualitativ-empirischen Methodenwahl viel mehr als generische Handlungsoptionen für das Management und nicht als Handlungsempfehlungen zu verstehen sind. Die entwickelten Prozessmodelle für Produktionsunternehmen dienen als Vorschläge für methodische Hilfestellungen zur Entwicklung digitaler GMI. Weitere Handlungsoptionen für das Management lassen sich in Bezug auf Erfolgsfaktoren bzw. Potenziale des GMI-Prozesses konkretisieren. Dabei gilt es für Produktionsunternehmen u.a. die Integration des Kunden in den Innovationsprozess zu berücksichtigen, das Ökosystem einzubinden, mit Startups zusammenzuarbeiten, eine schnelle Prototypenentwicklung zu praktizieren und Daten auszuwerten und daraus GM-Ideen abzuleiten. Die gewonnenen Erkenntnisse bilden Anknüpfungspunkte für eine weiterführende Forschung. / The digital age is forcing manufacturing firms to innovate beyond new products and services and to professionalize their digital business model innovation (BMI) activities in order to stay competitive. While new product development (NPD) and new service development (NSD) research boasts a multiplicity of well-founded publications on process models, which contribute to increasing the likelihood of innovation, only few business model researchers have examined innovation processes for BMI. This is particularly so with digital BMI activities in manufacturing firms, as their digital BMI approach is often based on an extension of their NPD activities. This study explores how the innovation processes of manufacturing firms can be designed in order to develop novel business models to address the challenges of digitalization. Thereby, NPD-related path dependency considering the history in manufacturing firms and requirements on specific digital process characteristics are factored in. The study uses a multiple-case study approach, where data on BMI processes was collected in six manufacturing firms. The results show that the design of BMI processes in the digital age differs conceptually between B2C and B2B manufacturing firms. While BMI processes in B2C firms follow a semi-structured approach that considers experimentation, process models in B2B firms show similarities with an NPD hybrid model comprising stage-gate methods and agility. Concerning empirical and managerial implications, this study proposes two process models for digital BMI for B2C and B2B firms. Thereby, this study identifies specific digital process characteristics manufacturing firms need to consider when designing a BMI process in the digital age.