Master of Agribusiness / Department of Agricultural Economics / Brian Niehoff / The purpose of this thesis was to examine the relative efficacy of the incentive plan for loan officers within Farm Credit of the Virginia’s, ACA (FCV). The purpose of FCV’s incentive plan includes promoting firm financial growth and stability, employee retention, and encouraging teamwork. Incentive plans are important financial decisions for companies and these plans have upside potential and downside risk that should be considered in the decision making process. A literature review was conducted to analyze incentive practices and management theory in addition to a review incentive plans from other Farm Credit associations. A survey was also conducted to understand loan officer perceptions of the current incentive plan at FCV. The results of the survey provide insight into employee perceptions about job satisfaction, intrinsic motivation, extrinsic motivation, organizational commitment, understanding of the incentive plan, and timing of incentives. Finally, observations with regards to potential improvement in the incentive plan were provided.

Doctor of Philosophy / Department of Psychology / Richard J. Harris / Systems that support or require human interaction are generally easier to learn, use, and remember when their organization is consistent with the user’s knowledge and experiences (Norman, 1983; Roske-Hofstrand & Paap, 1986). Thus, in order for interface designers to truly design for the user, they must first have a way of deriving a representation of what the user knows about the domain of interest. The current study evaluated three techniques for eliciting knowledge structures for how General Aviation pilots think about weather information. Weather was chosen because of its varying implications for pilots of different levels of experience. Two elicitation techniques (Relationship Judgment and Card Sort) asked pilots to explicitly consider the relationship between 15 weather-related information concepts. The third technique, Prime Recognition Task, used response times and priming to implicitly reflect the strength of relationship between concepts in semantic memory. Techniques were evaluated in terms of pilot performance, conceptual structure validity, and required resources for employment. Validity was assessed in terms of the extent to which each technique identified differences in organization of weather information among pilots of different experience levels. Multidimensional scaling was used to transform proximity data collected by each technique into conceptual structures representing the relationship between concepts. Results indicated that Card Sort was the technique that most consistently tapped into knowledge structure affected by experience. Only conceptual structures based on Card Sort data were able to be used to both discriminate between pilots of different experience levels and accurately classify experienced pilots as “experienced”. Additionally, Card Sort was the most efficient and effective technique to employ in terms of preparation time, time on task, flexibility, and face validity. The Card Sort provided opportunities for deliberation, revision, and visual feedback that allowed the pilots to engage in a deeper level of processing at which experience may play a stronger role. Relationship Judgment and Prime Recognition Task characteristics (e.g., time pressure, independent judgments) may have motivated pilots to rely on a more shallow or text-based level of processing (i.e., general semantic meaning) that is less affected by experience. Implications for menu structure design and assessment are discussed.

Master of Science / Department of Family Studies and Human Services / Jared R. Anderson / Using data from a sample of 99 sex therapists in the United States who participated in an online survey, the use of sexually explicit material (SEM) in sex therapy is explored. Findings suggest that prevalence rates for the use of sexually explicit educational material and erotica in sex therapy were very high, 92.6% and 81.1% respectively; while the use of pornography was much lower at 29.5%. Younger therapists, and therapists with less experience, were more likely than older therapists and therapists with more experience to use SEM in sex therapy. Overall, sex therapists were generally comfortable with sexually explicit educational material and erotica but less comfortable with pornography. Younger therapists and/or female therapists were most comfortable with the use of pornography in sex therapy. The primary theoretical rationale reported by sex therapists for using SEM was education. Several therapists indicated that they would not recommend the use of SEM in sex therapy with clients who expressed opposition or discomfort, clients who exhibit compulsive sexual behaviors, and with clients who have a history of sexual trauma.

Doctor of Philosophy / Family Studies and Human Services / Sandra M. Stith / Little information is available on the use of relational aggression in adult romantic relationships. In a sample of 325 married couples (650 spouses) we assessed the use of relational aggression within couples married an average of approximately 18 years to learn more about relational aggression within this population. To understand a potential motivating factor for the use of relational aggression, marital power was also examined. Finally, to learn whether or not relationship satisfaction mediates the relationship between marital power and relational aggression, relationship satisfaction was measured and was found to be a significant mediating variable. Using the actor/partner interdependence model, we found that those who were dissatisfied in their relationships, regardless of perceived marital power, were more likely to use relational aggression. Additionally, those who were satisfied in their marriage were less likely to use relational aggression. Wives participated in more relational aggression than husbands and husbands perceived themselves as having more power and were more satisfied in the marriage. Implications and suggestions for clinicians are offered.

Doctor of Philosophy / Department of Psychology / Gary L. Brase / This research tested a general mediation model which proposes that individual differences (e.g., impulsivity, delay discounting, and time orientation) mediate the relationship between time perception (one’s subjective experience of the passage of time relative to actual time) and intertemporal behavior (decision-making involving tradeoffs between costs and rewards in both the present and the future). Study I did not find evidence to support the general mediation model and found that time perception was only weakly correlated with individual differences and intertemporal behavior (average r = .06) . Study II found tentative support for the proposed mediation model: individual differences in impulsivity fully mediated the relationship between time perception and intertemporal behavior in 4 separate mediation models. Three additional mediation models met the assumptions of mediation, demonstrating indirect effects significantly different from zero, but did not fully mediate the relationship between time perception and intertemporal behavior. In general, the mediation models explored in Study II (both fully and partially mediated) suggest that self-report impulsivity mediates the relationship between time perception and intertemporal health behaviors, like hours of sleep slept per night, sociosexual orientation, and frequency of eating breakfast. The findings from Study II suggest that how time is perceived influences intertemporal behavior indirectly by influencing impulsivity. Guidelines to aid future research linking time perception to individual differences and intertemporal behavior are provided.

Master of Science / Department of Psychological Sciences / Patrick Knight / The current study examined attributions of blame for workplace errors through the lens of Kelley’s (1967) ANOVA model of attribution-making, which addresses the consensus, consistency, and distinctiveness of a behavior. Consensus and distinctiveness information were manipulated in the description of a workplace accident. It was expected that participants would make different attributions regarding the cause of the event due to these manipulations. This study further attempted to determine if an individual’s core self-evaluations (CSE) impact how she or he evaluates a workplace accident and attributes blame, either from the perspective of the employee who made the error or that of a co-worker. Because CSE are fundamental beliefs about an individual’s success, ability, and self-worth, they may contribute to how the individual attributes blame for a workplace accident. It was found that CSE were positively related to participants’ inclination to make internal attributions of blame for a workplace error. Contrary to expectations, manipulations of the consensus and distinctiveness of the workplace error did not moderate participants’ attributions of blame. Explanations for these findings are discussed, as are possible applications of this research.

Doctor of Philosophy / Department of Psychological Sciences / Richard Jackson Harris / In recent years, Baddeley (2010) has added a new component, the episodic buffer, to his Working Memory (WM) model. The episodic buffer binds information from long-term memory (LTM) to the central executive but has been researched very little, especially with respect to its use with a second language. In fact, Juffs and Harrington (2011) stated, “To date there has been no research on the possible role of the episodic buffer in L2 learning and use” (p. 140). One goal of this study was to do just that. Domain knowledge (DK) in baseball (Experiment 1) and English proficiency levels (Experiment 2) were used as proxies for difficulty level to study how inference processing under different conditions of domain knowledge and cognitive load in native (L1) and non-native (L2) English readers contribute to understanding the episodic buffer. In Experiment 1, 67 participants varying in domain knowledge about baseball read stories related to baseball with or without a concurrent cognitive load task of responding to tones while reading; they then answered comprehension questions of varying degrees of inferential difficulty. In Experiment 2, three groups varying in English reading proficiency, split into groups based on their lexical decision task scores (72 native, 40 intermediate, 40 beginner readers) read general stories with or without cognitive load and answered comprehension questions requiring varying degrees of inferential difficulty. Accuracy and Reaction Time (RT) were differentially affected by working memory (OSpan), cognitive load, and inferential complexity. In Experiment 1, greater DK explained variance in effectiveness (accuracy) and efficiency (RT) as inferential complexity increased. In Experiment 2 OSpan was needed even at lower levels of inferential complexity for beginning readers. Surprisingly, for both experiments, participants responded faster under cognitive load conditions, although not at the expense of accuracy. This suggests that the episodic buffer is important for different levels of DK and proficiency, especially as the task becomes more difficult. Theoretical and practical implications of these findings are discussed.

Doctor of Philosophy / Department of Psychological Sciences / Clive Fullagar / Within the literature on engagement at work there has traditionally been a focus on overall work engagement. However, in recent years there has been increasing research on applying a specific form of task engagement, called flow, to the world of work. The current project details two studies that serve to differentiate and understand the relationship between overall work engagement and flow. The first study collected data on engagement and flow from several hundred working adults and used confirmatory factor analysis to explore the factor structure of the two concepts. Results indicated that flow and engagement are separate constructs, albeit related. The second study again collected data from working adults, however, the goal was to show the differential relationships both flow and engagement have with the work outcomes of job satisfaction, commitment, citizenship behaviors, and burnout. Results indicated that both flow and engagement were significant predictors of these outcomes with engagement being the stronger predictor of the two. Theoretical and practical implications of these findings are also discussed in full.

Master of Science / Department of Psychological Sciences / Michael Young / When making decisions, the probability and magnitude of errors can play a major role in changing preferences. Electroencephalography (EEG) research examining the error-related negativity (ERN) and the associated feedback-related negativity (FRN) has indicated that the amplitude of each component may predict subsequent behavioral change. The current study used a version of the Balloon Analogue Risk Task (BART) that involves outcomes that are dynamically changing over time. As the balloon grows, more points are available but the probability of the balloon popping (netting zero points) is higher; the participant decides when to stop the balloon’s expansion to maximize points. The BART was adapted to facilitate the study of the FRN in dynamic environments. The purpose of Experiment 1 was to determine the effect of error magnitude on FRN amplitude during popped (incorrect) trials, whereas Experiment 2 was aimed at determining the effect of error magnitude on FRN amplitude during cashed-in (correct) trials. It was hypothesized that larger errors (i.e., the balloon popping after waiting a long time to cash-in) would result in a larger FRN than smaller errors. In Experiment 1, error magnitude did not contribute to the amplitude of the FRN. In Experiment 2, the masked points possible condition was a replication of Experiment 1. In the unmasked points possible condition, the number of points that could have been earned for each balloon was presented before participants found out how many points were earned. It was expected that there would be a larger FRN magnitude after cashed-in trials in the unmasked points possible condition compared to the masked points possible condition based on the magnitude of the error. In Experiment 2, the amplitude of the FRN was affected by the magnitude of the error on cashed-in trials in the unmasked condition, but not the masked condition. These results are seemingly at odds, and cannot be assimilated into any currently extant model of the FRN. An explanation relying on the motivational importance of errors is discussed.

Master of Science / Industrial & Manufacturing Systems Engineering / David H. Ben-Arieh / Telemental health systems, a form of telemedicine, use electronic communication media to provide patients in remote locations access to psychological and psychiatric specialists. The structure of telemental health systems has a major impact on their performance. Discrete-event simulations offer useful results concerning capacities and utilization of specific resources. Simulation, however, cannot provide theoretical properties of analyzed systems. Petri net representations of systems can overcome this shortfall, offering a wide range of easily-analyzed and useful properties. Their ability to model resource conflict, parallel activities, and failure modes fits nicely with the reality of telemental health systems. Analysis of behavioral properties of Petri nets can provide meaningful information for system analysts. The most useful properties include net boundedness, liveness, and non-reachability of certain undesirable states. The thesis discusses methods to find all these properties. Specifically, it provides property-preserving net reductions to facilitate analysis of boundedness and liveness and describes an integer programming model to solve reachability and coverability problems. Moreover, this thesis outlines a simulation analysis of synchronous and asynchronous telemental health systems. The paper then describes a Petri net model of a generic telemental health delivery system. The paper subjects the model to an integer programming model and net reduction. The integer programming model indicated that the number of resources in the system remains static, full utilization of resources at a given time is possible, conflict over resources is possible, and improper work prioritization is possible within the model. Net reduction and analysis with open-source software showed that the model is bounded and live. These results can aid telemedicine system architects in diagnosing potential process issues. Additionally, the methods described in the paper provide an excellent tool for further, more granular analysis of telemedicine systems.