The managing concept of improving quality of work life has attracted attention of the researchers and practical managers gradually. The purpose of this study is to apply this concept on disposal of real estates by public and private sectors. Through discussion of relevant literature and experimental surveys, we used registrars of land administration authorities and land administration clerks of Land Administration Personnel¡¦s Association as subjects. The variables are quality of work life (including measurement perspectives such as learning development, dignity in work, nature of job, evaluation on promotion, working environment, salary and bonus, family leisure, and interpersonal interaction), attribute of individuals, city and county, and job satisfaction (including internal satisfaction, external satisfaction and overall satisfaction). In this study, the real estate operators¡¦ quality of work life, job satisfaction and the correlation between them were discussed. The return rate of questionnaires was 93% in this study. We carried out our study based on the 374 valid questionnaires with the descriptive statistical analysis, reliability analysis, independent sample T-test, one-way ANOVA analysis and Pearson¡¦s product moment correlation analysis. The important results of our research are as the following: 1.The average of quality of work life and job satisfaction is higher than the median value. This indicates that the real estate operators in both the public and private sectors recognized their perceptual experience in quality of work life and were quite satisfied with their jobs. While marriage, age and educational degree of the real estate operators in the public sector might create appreciable differences in their perceptual experience in quality of work life. 2.Differences between public and private sectors and between city and county and analysis on such differences: With respect to the perceptual experience in quality of work life and the overall job satisfaction, both the public and private sectors and the city and county have a degree of satisfaction above average. However, in terms of the degree of satisfaction, the private sector is higher than the public sector; Kaohsiung County is higher than Kaohsiung City. The parts that got the highest points and had the same perspective are nature of job and learning development. The part getting the lower points and having consistent perspective is family leisure. However, evaluation on promotion is the part in which the public sector had the lowest perceptual experience. In private sector, the lowest perceptual experience fell in salary and bonus. 3.Correlation between quality of work life and job satisfaction: In the public sector, the highest positive correlation exists between interpersonal interaction and the overall job satisfaction. In the private sector, the highest positive correlation is between family leisure and the overall job satisfaction. Based on the study results and the review of literature, we submit some suggestions on policies to public and private real estate dealers and their competent authorities, real estate operators at the basic level, and subsequent researchers for their reference in practical management.

Em função dos problemas vivenciados na seguridade social ao longo da história os governos promoveram reformas estruturais com o objetivo de equacionar estes problemas e promover o equilíbrio das contas públicas. A seguridade social brasileira foi modulada em um sistema multipilar congregando uma previdência pública para cobertura de trabalhadores do setor privado (RGPS), uma previdência complementar (RPC) e uma previdência do setor público (RPPS). O RPPS é uma previdência de filiação obrigatória e contribuição compulsória, não permitindo aos seus contribuintes argüirem sua adesão, sendo um questionamento impraticável enquanto houver um vínculo empregatício. A compreensão do funcionamento do regime previdenciário ao qual está vinculado, suas obrigações e direitos enquanto contribuinte e beneficiário, apresenta-se de vital importância para a aquiescência de sua participação, assim como também a sua co-responsabilidade na gestão dos recursos aportados ao sistema. Neste contexto, este estudo teve como objetivo avaliar, por meio da realização de uma pesquisa de natureza descritiva e com adoção do método quantitativo para tratamento dos dados, se as informações contábeis geradas pelo regime previdenciário municipal são úteis ao processo decisório desta última classe de segurados previdenciários, os servidores públicos municipais. Os resultados obtidos evidenciaram que o servidor municipal demonstra um baixo interesse em obter informações previdenciárias principalmente financeiras e contábeis. Este baixo interesse advém de dois fatores: dificuldade de acesso (65% dos respondentes) e pouco conhecimento de temas relacionados tema tais como fontes de custeio e aplicação dos recursos (62%). O baixo interesse dos servidores públicos em obter informações quanto ao PREVIRIO/ FUNPREVI concede ao gestor do sistema liberdade para decidir os rumos que devem ser tomados para a instituição previdenciária. O servidor público precisa tomar conhecimento quanto aos resultados de gestão do sistema previdenciário e para isto são necessárias duas ações: de um lado uma intenção de agir do próprio servidor, tomando para si a responsabilidade pelos rumos do sistema. Do outro lado uma intenção próativa dos responsáveis pela gestão e pela elaboração de informações a serem disponibilizadas para este segmento de usuário. / In light of the problems experienced in social security throughout history governments promoted structural reforms aiming to solve these problems and promote the balance of public accounts. The Brazilian social security system was graded on a multipilar together for a public pension coverage of workers in the private sector (RGPS), a supplementary pension (PRC) and a social security system for public sectors employeers (RPPS). The RPPS is a scheme of compulsory membership and compulsory contribution, not allowing its contributors argue its membership, and a question there as unworkable a job. The understanding of the functioning of the pension to which it is bound, its obligations and rights as a taxpayer and beneficiary, is of vital importance for the acquiescence of their participation, as well as its co responsibility in the management of resources contributed to the system. In this context, this study was to evaluate, through the execution of a search of a descriptive and quantitative method for adoption of data processing, if the accounting information generated by the public pension system is useful for making the latter class of insured security, the public sectors employeers. The results showed that the local server has a low interest in obtaining information primarily financial and pension accounting. This low interest is due to two factors: difficulty of access (65% of respondents) and little knowledge of issues related issue such as funding sources and application of resources (62%). The low interest of public officials to obtain information about the PREVI-RIO/FUNPREVI grants the freedom of the system manager to decide the direction to be taken to a welfare institution. The server must make public the results of knowledge management and the pension system are needed for this two actions: one part of an intention to do the server itself, taking for himself the responsibility for the direction of the system. Across a proactive intention of those responsible for management and for preparing information to be available for this segment of the user.

Knowledge Management (KM) helps extend the knowledge of individuals or groups across organisations in ways that directly affect performance. Further, it is a formalised and integrated approach to identify and manage an organisation's knowledge assets. The study is an exploratory investigation of the implementation of IT-based Knowledge Management Systems. It is also a comparative study of the Kuwait and UK public sectors with the specific aim of building a best practice model for KM implementation in conjunction with IT. This includes examination of the relevant literature, a comprehensive analysis of case studies of KM implementation in 91 organisations presented in the literature, in order to arrive at the most critical factors of KM implementation and their degree of criticality, and an exploratory survey of 68 organisations both in the UK and Kuwait relating to their experiences in implementing initiatives such as KM and the role of IT in that process. In view of the intensive and extensive data for interdependence relationships between variables, statistical techniques were used, and in-depth studies of 16 leading organisations, to understand how the KM implementation processes and the critical factors identified were addressed and implemented. This study identifies critical factors of success in KM domain that applicable to Kuwaiti organisations. These factors were categorised under four different headings: (1) Technology, (2) KM processes, (3) Change management, (4) Top management commitment. A generic holistic model for effective KM implementation is proposed.

Em função dos problemas vivenciados na seguridade social ao longo da história os governos promoveram reformas estruturais com o objetivo de equacionar estes problemas e promover o equilíbrio das contas públicas. A seguridade social brasileira foi modulada em um sistema multipilar congregando uma previdência pública para cobertura de trabalhadores do setor privado (RGPS), uma previdência complementar (RPC) e uma previdência do setor público (RPPS). O RPPS é uma previdência de filiação obrigatória e contribuição compulsória, não permitindo aos seus contribuintes argüirem sua adesão, sendo um questionamento impraticável enquanto houver um vínculo empregatício. A compreensão do funcionamento do regime previdenciário ao qual está vinculado, suas obrigações e direitos enquanto contribuinte e beneficiário, apresenta-se de vital importância para a aquiescência de sua participação, assim como também a sua co-responsabilidade na gestão dos recursos aportados ao sistema. Neste contexto, este estudo teve como objetivo avaliar, por meio da realização de uma pesquisa de natureza descritiva e com adoção do método quantitativo para tratamento dos dados, se as informações contábeis geradas pelo regime previdenciário municipal são úteis ao processo decisório desta última classe de segurados previdenciários, os servidores públicos municipais. Os resultados obtidos evidenciaram que o servidor municipal demonstra um baixo interesse em obter informações previdenciárias principalmente financeiras e contábeis. Este baixo interesse advém de dois fatores: dificuldade de acesso (65% dos respondentes) e pouco conhecimento de temas relacionados tema tais como fontes de custeio e aplicação dos recursos (62%). O baixo interesse dos servidores públicos em obter informações quanto ao PREVIRIO/ FUNPREVI concede ao gestor do sistema liberdade para decidir os rumos que devem ser tomados para a instituição previdenciária. O servidor público precisa tomar conhecimento quanto aos resultados de gestão do sistema previdenciário e para isto são necessárias duas ações: de um lado uma intenção de agir do próprio servidor, tomando para si a responsabilidade pelos rumos do sistema. Do outro lado uma intenção próativa dos responsáveis pela gestão e pela elaboração de informações a serem disponibilizadas para este segmento de usuário. / In light of the problems experienced in social security throughout history governments promoted structural reforms aiming to solve these problems and promote the balance of public accounts. The Brazilian social security system was graded on a multipilar together for a public pension coverage of workers in the private sector (RGPS), a supplementary pension (PRC) and a social security system for public sectors employeers (RPPS). The RPPS is a scheme of compulsory membership and compulsory contribution, not allowing its contributors argue its membership, and a question there as unworkable a job. The understanding of the functioning of the pension to which it is bound, its obligations and rights as a taxpayer and beneficiary, is of vital importance for the acquiescence of their participation, as well as its co responsibility in the management of resources contributed to the system. In this context, this study was to evaluate, through the execution of a search of a descriptive and quantitative method for adoption of data processing, if the accounting information generated by the public pension system is useful for making the latter class of insured security, the public sectors employeers. The results showed that the local server has a low interest in obtaining information primarily financial and pension accounting. This low interest is due to two factors: difficulty of access (65% of respondents) and little knowledge of issues related issue such as funding sources and application of resources (62%). The low interest of public officials to obtain information about the PREVI-RIO/FUNPREVI grants the freedom of the system manager to decide the direction to be taken to a welfare institution. The server must make public the results of knowledge management and the pension system are needed for this two actions: one part of an intention to do the server itself, taking for himself the responsibility for the direction of the system. Across a proactive intention of those responsible for management and for preparing information to be available for this segment of the user.

Knowledge Management (KM) helps extend the knowledge of individuals or groups across organisations in ways that directly affect performance. Further, it is a formalised and integrated approach to identify and manage an organisation's knowledge assets. The study is an exploratory investigation of the implementation of IT-based Knowledge Management Systems. It is also a comparative study of the Kuwait and UK public sectors with the specific aim of building a best practice model for KM implementation in conjunction with IT. This includes examination of the relevant literature, a comprehensive analysis of case studies of KM implementation in 91 organisations presented in the literature, in order to arrive at the most critical factors of KM implementation and their degree of criticality, and an exploratory survey of 68 organisations both in the UK and Kuwait relating to their experiences in implementing initiatives such as KM and the role of IT in that process. In view of the intensive and extensive data for interdependence relationships between variables, statistical techniques were used, and in-depth studies of 16 leading organisations, to understand how the KM implementation processes and the critical factors identified were addressed and implemented. This study identifies critical factors of success in KM domain that applicable to Kuwaiti organisations. These factors were categorised under four different headings: (1) Technology, (2) KM processes, (3) Change management, (4) Top management commitment. A generic holistic model for effective KM implementation is proposed. / Kuwait Ministry of Interior.

Thesis (M. (Nursing)) -- University of Limpopo, 2022 / Background: The referral system is an essential component of the health system. The system meant to complement the Primary Health Care (PHC) principle of treating patients close to their homes at the lowest level of care with the needed expertise. Aim of the study: The aim of the study is to develop the strategies that will facilitate the referral system of high-risk pregnant women in between public sectors in the Bojanala district, North West Province, South Africa. Objectives of the study: To explore the referral system of high-risk pregnant women between public sectors within the Bojanala District, North West Province, South Africa. To develop strategies that will facilitate the referral system of high risk pregnant women in the Bojanala District, North West Province, South Africa. Methods: The researcher first obtained permission from the University of Limpopo Turfloop Research Ethics Committee (TREC), and further requested permission from the North West Department of Health, Bojanala District to conduct the study and was granted the permission. Qualitative, exploratory and descriptive designs were used to explore the referral system of high-risk pregnant women and to describe the strategies to facilitate the referral system of high-risk pregnant women in between public sectors in the Bojanala District, North West, South Africa. Non-Probability Purposive sampling method was used to select the midwives and obstetricians to participate in the study until data saturation was reached. Data were collected through one-on-one interviews using semi structured Interview Guide. The data were analysed using Tesch‘s eight steps of data analysis. Results: The results of this study revealed that the participants are knowledgeable about the referral system though they are many challenges that they encounter when managing high-risk women and having to refer them. They are aware of the current state of referral system and made their own suggestions on how to improve the referral system. Recommendations: Recommendations were made to facilitate the referral system of high-risk pregnant women in the North West Province, Bojanala District. The Department of Health must prioritise the provision of human and material resources to the district in order to achieve a better referral system and reducing the maternal and neonatal mortality as one of the millennium developmental goals. Conclusion: The referral system of high-risk pregnant women in the Bojanala District still has some challenges that need the intervention of the North West Department of Health to provide enough material and human resources to the Maternity Section in order to improve current status and to have an effective referral system

Citizens’ expectations of products and services produced by the public agencies are rising incredibly due to the fact that savvy startups and other global technology businesses have been succeeded in providing a high standard of digital services in the past decades. This, in turn, puts pressure on the public agencies in how they need to work in order to meet the citizens’ expectations and needs. Besides, during the years, there are a number of projects done by some of the agencies that has been identified as not having succeeded in delivering the desired value, staying in budget and delivering the project’s result in time. Therefore, there is a need for actions in order to counteract this. It is believed that applying Agile into the agency’s project management will help them to not only meet the citizens’ expectations, but also improve the project’s outcome. Many agencies have been hierarchical for a long time involving complex and rigid structure, and the fact that they have been working with a Waterfall-based methodology for a long time. Therefore, adopting this Agile approach implies a number of challenges for the agency. Thus, this thesis aims to investigate to what extent the Agile approach can be implemented into the agency by identifying the challenges that the adoption of Agile entails. A number of different previous research and literature about the Waterfall, even called traditional in this thesis, and Agile project management methods have been reviewed in order to provide theoretical frameworks that are of relevance for this study. As the research subject is quite complex and broad, a qualitative approach has been utilized to obtain in-depth knowledge. Interviews have been conducted with employees from the investigated agency, and in order to pursue a comparison with how other public agencies have worked with a potential Agile adoption, interviews have also been conducted with a second agency. The thesis finds that applying the Agile project management method into the investigated agency will imply some challenges. A total of seven different challenges were identified which can be briefly summed up as following; Employees being too comfortable with old methods; Staff has difficulty committing to the new working culture; Agile is not a “one-size-fits-all” method; Large size projects; Heavy documentation; Financial reporting practices affecting the efficiency of Agile planning; Lack of competencies or some competencies being considered rare, hence there is no guarantee for each team to have all competencies that are needed. This study’s result shows that the studied public agency can work with Agile project management methods to a wider extent than what is done today. However, there are a couple of challenges, and solely working with the Agile method was showed to not be recommended. In order to find out if the Agile approach can be used in other works that are not covered in this study, or if the result can be applied to other sectors as well, further research is required. / Invånarnas förväntan för en produkt eller tjänst framtagen av myndigheter har ökat drastiskt. Detta kan bero på att startupföretag samt andra globala tekniska företag har lyckats erbjuda digitala tjänster av hög standard under de senaste årtionden. Det sätter i sin tur press på hur myndigheten behöver arbeta för att kunna bemöta invånarnas förväntningar och behov. Under åren har dessutom ett antal projekt inom myndigheterna blivit identifierade för att inte ha lyckats leverera det önskade värdet, hålla sig inom den satta budgeten och/eller leverera projektresultat inom den satta tidsramen. Därmed finns det ett behov av åtgärder för att motarbeta detta. Ett införande av Agil projekthantering tros kunna hjälpa till med att inte bara uppnå invånarnas förväntningar och behov utan även till förbättrat projektresultat. Myndigheterna har länge varit hierarkisk bestående av komplexa och stela strukturer, dessutom har de även under en lång tid arbetat Vattenfalls-baserat när det kommer till projekthantering. Därmed kan ett införande av det Agila konceptet medföra en del utmaningar. Denna rapport har därför riktats mot att undersöka till vilken utsträckning ett Agilt tillvägagångssätt kan implementeras inom myndigheten genom att identifiera utmaningarna som det Agila kan medföra. Ett antal olika litteraturer samt tidigare forskningar inom Vattenfall, även kallat traditionell i denna rapport, och Agil projekthantering har granskats för att tillhandahålla den teoretiska biten om de olika arbetsmetoderna. I och med att detta undersökningsområde kan ses som relativt komplext och brett så har en kvalitativ undersökningsmetod använts för att få en djupare förståelse av området. Förutsättningarna av detta ges av intervjuer från anställda från den undersökta myndigheten. För att göra en jämförelse i hur andra myndigheter har arbetat med Agilt införande har intervjuer även hållits med ytterligare en myndighet. Studien visar att tillämpning av Agil projekthantering inom den undersökta myndigheten kan medföra en del utmaningar. Totalt identifierades sju olika utmaningar som är sammanfattade på följande sätt: Anställda är för bekväma med den gamla arbetsmetoden; Anställda har svårigheter med den nya arbetsmiljön; Agil är inte en metod som är av “en storlek passar alla” principen; Stora projekt; Tung dokumentation; Redovisningspraxis som påverkas av den Agila planeringen; Avsaknad av kompetens eller att vissa kompetenser anses vara en bristvara. Denna studie visar att den undersökta myndigheten kan arbeta med Agila projekthanteringsmetoder till en större utsträckning än vad som redan görs idag, däremot finns en del utmaningar, och att enbart arbeta med den Agila metoden visar sig inte vara rekommenderat. För att veta om det Agila konceptet kan användas i större utsträckning även utanför projekthantering eller om resultatet även gäller för andra sektorer krävs vidare påbyggnad av studien.