Global governance refers to global cooperation through existing and developing structures, groups, and initiatives, yet little academic research focuses on the role of international nongovernmental organizations (INGOs) in promoting global governance. Using Benet's polarities of democracy as the theoretical foundation, the purpose of this critical case study was to explore why and how INGOs address the gap in global governance institutions in terms of humanitarian support. Data collection involved open-ended interviews with 12 members of an international, nonprofit service organization that provides humanitarian support services to a global community. Interview data were inductively coded and subjected to a thematic analysis procedure. Findings revealed 4 key themes: INGOs fill the global governance institutional gap because members think it is the right thing to do and they want to help their fellow human beings; effective global governance starts locally and simply; global governance remains conceptual; but polarities of democracy show promise as a possible global governance policy guide. Findings may be used to promote INGO participation in the provision of global humanitarian support and to improve global cooperation in addressing problems, such as mass migration, pandemics, and climate change. All of humanity, particularly those in poverty and distress, stand to benefit from effective global governance.

Voluntary service is experiencing transition. This transition is marked by social, symbolic and policy changes that have transformed the relationship between paid and unpaid work, and is reordering the connection between voluntary practice and professional expertise. Giddens (1998) identified this as the third way. Rose (2000) sees this transformation as a strategy embodying a tacit regime around the economic transactions that implicate the agent in self-governance based on normative moral possibilities, thus ordering the moral subject. Research has not yet established the fundamental elements of this transforming logic, or the mechanisms by which oppositions such as paid and unpaid are being resolved by voluntary organisations. The thesis argues that third way commentators’ view of the bureaucratic transformation of voluntary service that examines “historical and social conditions, professional strategies, and disciplinary stakes and constraints…” (Shusterman, 1999: 10) does not account for the nature of service, or the practice and logic of that service. Therefore this study interrogates the notion and logic of service for the nature of the discourse and experience of service at the time of the move toward the third way, the point that voluntary values and practices meeting economic action. This logic is examined and extrapolated by empirical examination of the case service in Rotary and Zonta, organisations whose members are professional and act in voluntary positions. Bourdieu’s (for example 1984[1979], 1998, 2002[1977]) work on the logic of practice (featuring field, habitus and practice) frames the theoretical exploration of the embeddedness and logic of a particular social object in the context of practice. Exploring the field, habitus and practice for aspects of service suggests a multidimensional approach that investigates the discourse, experience, dispositions and contextual practice of service. Thus the study of service is conducted by collecting data from codes of professional conduct and objectives of Rotary and Zonta (the discursive level of interpretation); professionals’ experience and interpretation of volunteering (where the habitus of volunteers is made visible); and observations of practice and order at Rotary and Zonta meetings. The data was collected and analysed using Kenneth Burke’s rhetorical analysis (1969a, 1969b, 1989), Erving Goffman’s footing (Burns, 1992; Goffman, 1981), and Harvey Sacks’ indexicality and membership categorisation analysis (Lepper, 2000; Sacks, 2000[1992]). This study examines and reports on elements and relationships in the service discourse such as expertise, judgment and discretion; aspects of the logic of service exhibited in professional agent’s experience of voluntary service, including agency and professional ethics; and the rituals practiced by professionals in the voluntary context. Many of these elements are contextual components of the opposition between economic and symbolic values in the voluntary setting. Empirical evidence presented in this study suggests that voluntary service when practiced within the new frame of economic rationales and bureaucratic structures does not amalgamate opposing sectors so much as expose a common logic of service.

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Indiana University-Purdue University Indianapolis (IUPUI) / This study utilizes an ideological rhetorical analysis, applying Marxist and Feminist lenses, to artifacts from Kiwanis International, a prominent global service organization. These artifacts are: "The Permanent Objects of Kiwanis," guiding principles that were codified in 1924; "The Man Who Was God": a brief story about transforming from Kiwanis member to "Kiwanian," published in 1935 and 1985, respectively; and the 2012 "Join the Club" Membership Brochure. The rhetoric of discursive materials is one of the most salient representations of group ideology. In turn, ideology, particularly when it reflects and perpetuates social hegemony, has a normalizing effect on itself. Ideology shapes identity; identity shapes strategies to set process norms that create social cohesion. Norms of social cohesion become culture; culture reinforces ideology. When these components mirror social hegemony and replicate hegemonic power, they create institutions, like service organizations; these institutions then legitimate and normalize positions of social privilege. Ultimately, ideology and social hegemony reveal themselves through organizational and member practices and organizationally-produced discursive material. The purpose of this study is to analyze the historical, socio-political, and socio-cultural roots of Kiwanis International in order to draw logical conclusions about the organization's ideology for the purposes of understanding how that ideology contributes to, justifies, and perpetuates an unconscious, neo-colonial view of philanthropy. Kiwanis International, on an organizational (macro) level and at the club/member (micro) level, is structured around positions of racial, ethnic, socio-economic, linguistic, gender, and religious privilege, and so mimics the hegemonic power centers and dominant ideologies of society at large. In turn, the products and practices of the organization reflect these positions of privilege and inhibits the organization's ability to attract traditionally excluded, disenfranchised, or under-represented groups. Understanding that it is a contentious and futile to simply point where power relations exist and assert themselves, this study emphasizes where "othering" occurs in hopes of mitigating relations of domination and oppression between Kiwanis members and perspective members, and of moving forward the interests of those who have not traditionally been counted among Kiwanis' members but whose presence could save the organization.

Indiana University-Purdue University Indianapolis (IUPUI) / This study examines the essential features of women’s experiences as members of a service association. It uses a qualitative method to understand how women make meaning from their membership in an all-female association and a mixed-gender association. The experiences were examined in comparative contexts. The study finds three common features in each association: joining, volunteering, and leading. In the mixed-gender association, women also experienced a process of assimilating into membership activities. The study provides scholars and association practitioners insights into the complex blend of members’ personal and professional interests with implications for membership recruitment and retention.