Have you ever listened to a speech, seriously attempted to discern the speaker’s message, then realize you have forgotten most of, if not, the entire message moments after the speech is finished? Far too often audiences sit through a presentation focusing as best as they can, only to have the speaker craft a message in a way that is nearly impossible for the audience to remember. The best speakers not only deliver a memorable message, but also one that inspires their audience to action or change of mindset. Speakers at Ted Conferences are faced with a difficult challenge: they are given roughly 20 minutes to deliver a speech that is both unforgettable and inspiring. This thesis will examine how to craft speeches that are both memorable and inspiring.

Présenté à l'origine comme thèse (de maîtrise de l'auteur--Université de Montréal), 1989. / Titre de l'écran-titre (visionné le 10 octobre 2008). In Canadian electronic library (RCDR / ICN). Description based on print version record. Comprend des réf. bibliogr.: v. 1, p. 234-246.

This thesis presents a study of the relationship between test-takers’ first language, listening proficiency and their performance on paired speaking tests. Forty participants from two different L1 backgrounds (20 Urdu and 20 Thai) participated in the study. They took two paired speaking tests: one with a shared L1 partner, and one with a non-shared L1 partner, as well as a listening test and a monologic speaking test to measure their listening ability and individual speaking ability. After each paired speaking test, the participants were also interviewed about their test-taking experience. All speaking tests and interviews were video recorded and transcribed. Raters awarded test-takers analytical speaking test scores (grammar and vocabulary, discourse management, pronunciation and interactive communication) and provided comments to justify their scores. Raters also participated in a stimulated recall session. The mixed-methods approach was utilised in analysing and triangulating different data sources. The data analysed in this study included listening and speaking test scores, raters’ perceptions of the test-takers’ speaking performance gathered from stimulated recalls and test-takers’ stimulated recall interviews, as well as the interactional discourse data in the paired speaking formats. The combination of quantitative analysis, Conversation Analysis (CA) and thematic analysis informed the relationship between test-takers’ listening proficiency, their L1 and their paired speaking performance.

Gibbons (2015) writes that speaking is considered as the most important skill in language learning. However, Lundahl (2014) states that there are some pupils, in year 4-6, in Sweden who do not speak during the English lessons. Thus, the aim of this study is to find out what the reasons behind EFL pupils' unwillingness to speak English are. Furthermore, teaching strategies to overcome pupils' speaking anxiety are investigated. There are many studies that investigate the underlying reasons. The data collection, for this thesis, consists of interviews with some student-teachers at Malmö University. The results showed that traditional teaching methods along with fear of making linguistic errors are two of the main reasons. In addition, negative evaluation from peers and fear of producing grammatically incorrect sentences are also factors that contribute to some pupils’ anxiety over speaking English. According to our interviewees, the implementation of a safe, supportive and communicative environment in the classroom is crucial for encouraging and motivating pupils in language learning. Providing different authentic communicative tasks, songs, stories, and games that are related to pupils' lives and interests, as well as their needs and knowledge levels, are some of the strategies employed by some teachers.

The aim of the present study was to find out about teachers’ awareness, experiences and specific strategies used when dealing with Foreign Language Speaking Anxiety in the subject of English in Swedish upper secondary schools. Five teachers were interviewed to find out about their awareness and experiences of what contributes to Foreign Language Speaking Anxiety, and what manifestations students show who suffer from it. Further, the interviews also intended to find out about the teachers’ specific strategies used in order to reduce Foreign Language Speaking Anxiety. The results demonstrated that the anxious students generally are those who put unrealistic demands on themselves and feel that anything less than an excellent outcome is a failure. All participants agreed that two contributing factors to Foreign Language Speaking Anxiety are the fear of being embarrassed in front of others, and the emotional aspect of low self-confidence or self-esteem. Students tend to fear speaking situations where others could evaluate them negatively, which probably has to do with low self-confidence or self-esteem. The most evident manifestation of Foreign Language Speaking Anxiety proved to be the strategy of avoidance, where students can refuse to speak, become silent, or do not even show up for speaking activities. The most extensively used strategy for reducing Foreign Language Speaking Anxiety turned out to be dividing students into smaller groups, in order to make each student feel more comfortable speaking English. However, the results also brought up some interesting strategies used not mentioned in previous research. / Syftet med denna studie var att ta reda på lärarnas medvetenhet, erfarenheter och specifika strategier som de använder sig av när det kommer till talängslan i främmande språk i en svensk gymnasieskolekontext. Fem lärare intervjuades för att få reda på deras medvetenhet och erfarenheter kring vad som bidrar till talängslan i främmande språk och hur det yttrar sig hos eleverna som lider av det. Vidare så var även syftet att ta reda på specifika strategier lärarna använder sig av i undervisningen för att reducera talängslan i främmande språk. Resultaten visade att oroliga studenter oftast är de som ställer orealistiska krav på sig själva och känner att allt utom ett utmärkt resultat är ett misslyckande. Alla deltagare var överens om att två bidragande orsaker till talängslan i främmande språk är rädslan för att bli generad framför andra, och den känslomässiga aspekten av lågt självförtroende eller självkänsla. Eleverna tenderar att vara oroliga i talsituationer där andra skulle kunna bedöma dem negativt, vilket antagligen har att göra med lågt självförtroende eller självkänsla. Det mest uppenbara yttrandet för talängslan i främmande språk visade sig vara undvikande, som till exempel, att eleverna vägrar att prata, blir tystlåtna, eller inte ens är närvarande under talaktiviteten. Den mest använda strategin för att reducera talängslan i främmande språk visade sig vara att dela upp eleverna i mindre grupper för att de skall känna sig mer bekväma med att tala engelska. Resultaten visade även på några intressanta strategier som inte nämnts i tidigare forskning.

Anxiety has been identified as a plausible factor affecting second language (L2) acquisition. However, more research is needed on how anxiety may influence Spanish-speaking adult English as a Second Language (ESL) populations. Determining precisely what causes anxiety in Spanish-speaking adult ESL populations should be of interest not only to L2 researchers but also to ESL instructors who may have adult Spanish-speaking English language learners (ELLs) in their classes. This study researched L2 anxiety in Spanish-speaking adult ESL learners. Specifically, it considered possible causes and cultural influences of L2 anxiety in 10 Spanish-speaking adult ESL students at a university English language institute (ELI). Participants were given a choice of completing an English or Spanish version of the Foreign Language Classroom Anxiety Scale (FLCAS) and then participated in follow-up interviews. Results were documented and evaluated. A total of 14 causes of L2 anxiety were identified, including incompatible goals, using English in professional contexts, the native country, and the need for error correction. Finally, contrary to the literature, collaborative group work was found to cause L2 anxiety in Spanish-speaking adult ESL students enrolled at a language institute.

This study was an examination of the effects of explicit form-focused instruction on the English development of Japanese university students during a seven-week intervention. Speaking proficiency development is a continuous challenge for most EFL learners who have limited exposure to the target language outside the classroom. Within the communicative language teaching paradigm, task-based language learning (TBLT) has been considered an effective approach for developing students’ speaking proficiency. However, while TBLT has been increasingly implemented in English language classrooms, investigations in which explicit form-focused instruction has been integrated into task based speaking tasks are limited. This longitudinal classroom-based study had five purposes. The first purpose was to examine the development of speaking proficiency in terms of syntactic complexity, syntactic accuracy, and oral fluency. The second purpose was to examine the development of speaking proficiency by comparing learners who received form-focused instruction with those who did not receive form-focused instruction by examining differences in their syntactic complexity, syntactic accuracy, and oral fluency development. The third purpose was to quantitatively and qualitatively examine the week-to-week trajectory of changes in speaking proficiency development. The fourth purpose was to examine learner affective variables. The final purpose was to examine the participants’ perceptions concerning the development of speaking proficiency based on their self-assessments. The participants were 104 first-year students enrolled in a Japanese university. All of the participants narrated a different four-picture cartoon in English once a week for nine weeks. The participants were divided into one comparison group and two intervention groups: form-focused instruction (FFI) and form-focused instruction and peer feedback (FFI + PF). The form-focused instruction intervention included ten minutes of grammar instruction focused on three past tense forms: simple past, past continuous, and past perfect, as well as ten minutes of peer feedback. Between the pretest and posttest, the FFI and FFI + PF participants received seven weeks of instruction before their weekly cartoon narration. Participants in the comparison group did not receive any weekly interventions. The pretest and posttest narration data of all participants were transcribed and analyzed using six CAF measurements: mean length of T-unit, clause/T-unit ratio, percentage of error-free T-units, percentage of accurate past tense usage, speech rate, and self-repair. Moreover, the pretest and posttest narrations recorded by all of the participants were analytically rated by three raters. From the sample of 104 participants, nine participants (three representatives from each group) were chosen for a week-to-week trajectory analysis in which their six CAF performances were qualitatively and quantitatively analyzed. All of the participants completed two questionnaires after taking the pretest and posttest. I developed both questionnaires based on previous literature related to second language speaking proficiency development. The English Speaking Learner Affect Questionnaire was used to examine differences in participants’ classroom English speaking anxiety, English speaking self-efficacy, and desire to speak English. The Self-Assessment of Speaking Task Questionnaire was used to examine changes in the participants’ self-assessment of their own performances in terms of syntactic complexity, syntactic accuracy, and oral fluency. The results indicated that form-focused instruction was effective at improving the participants’ global syntactic accuracy and their accurate use of the simple past tense. However, form-focused instruction did not lead to improvements in syntactic complexity or oral fluency. However, explicit form-focused instruction did not lead to detrimental effects on syntactic complexity or oral fluency; thus, form-focused instruction did not appear to stimulate trade-off effects between syntactic complexity, syntactic accuracy, and oral fluency. The analytical ratings provided by the raters indicated that form-focused instruction did not lead to significant improvements in terms of syntactic complexity, syntactic accuracy, or oral fluency. The results also indicated that the form-focused instruction intervention was effective at quickly improving syntactic accuracy because participants who received both form-focused instruction and peer feedback improved more quickly in the simple past compared to the participants who only received form-focused instruction. However, the participants who improved syntactic accuracy quickly might have experienced trade-offs with oral fluency ability, as improvements in speed fluency were not noted until their syntactic accuracy reached a ceiling effect where their global accuracy and accurate use of simple past tense stopped to improve. The results indicated that form-focused instruction did not influence classroom English speaking anxiety, as there was no significant difference seen between participants who received form-focused instruction and participants who did not. However, an excessive amount of form-focused instruction might have negative impacts on speaking anxiety because the participants who received both form-focused instruction and peer feedback showed an increase in their classroom English speaking anxiety. On the other hand, form-focused instruction had no impact on English speaking self-efficacy and it had positive effects on the desire to speak English because the participants who received both form-focused instruction and peer feedback exhibited a significant increase in their desire to speak English compared to the participants who did not receive form-focused instruction and the participants who received only form-focused instruction. Finally, based on the learners’ self-assessment, form-focused instruction had no effects on speaking proficiency development as there was no difference in self-assessed syntactic complexity, syntactic accuracy, and oral fluency between the participants in the three groups. Participants who received form-focused instruction interventions did not assess themselves to having higher syntactic accuracy despite their improvements on the CAF measures. / Teaching & Learning

This study explores, from a test validity perspective, the extent to which the two variables of topic and background knowledge of topic have an effect on spoken performance in language proficiency interviews. It is argued that in assessment contexts where topics are randomly assigned to test takers, it is necessary to demonstrate that topics of tasks and the level of background knowledge that test takers brings to these topics do not exert an undue influence on test results. Otherwise, a validity threat may be introduced to the test. Data were collected from 82 Farsi speakers of English who performed on ten different topics, across three task types. Participants’ background knowledge of topics was elicited using self- report questionnaires while C-tests were used as a measure of general English language proficiency. Four raters assigned scores to spoken performances using rating scales. Semi- structured interviews were carried out with raters, upon completion of the rating process. A mixed- methods strategy of inquiry was adopted where findings from the quantitative analyses of score data (using Multi-Faceted Rasch Measurement, multiple regression and descriptive statistics) were synthesised with the results of the qualitative analyses of rater interviews and test takers’ content of speech in addressing the foci of the study. The study’s main findings showed that the topics used in the study exhibited difficulty measures which were statistically distinct i.e. topics, within a given task type, could not be considered parallel. However, the size of the differences in topic difficulties was too small to have a large practical effect on scores. Participants’ different levels of background knowledge were shown to have a consistent, systematic and statistically significant effect on performance with low levels of background knowledge posing the highest level of challenge for test takers and vice versa. Nevertheless, these statistically significant differences in background knowledge levels failed to translate into practically significant differences, as the size of the differences were too small to have a large impact on performance scores. Results indicated that, compared to general language proficiency which accounted for approximately 60% of the variance in spoken performance scores, background knowledge only explained about 1-3% of the variance. Qualitative analyses of data suggested lack of background knowledge to be associated with topic abandonment, disengagement from topic-related questions, and fewer opportunities for test takers to elaborate on topics. It was also associated with negative affective influence on test takers, particularly lower proficiency individuals. Taken together, the findings have theoretical, methodological and practical implications for second language speaking performance assessment.

The population of Hispanic limited-English proficient (LEP) people in the U.S. is growing at a staggering rate. Soon a quarter of the population will be Hispanic, with many of them being LEP. High-quality patient-provider communication is vital to cost-effective healthcare that could improve patient health outcomes. There are not enough Spanish-speaking healthcare providers to serve this growing population. Diversifying the profession is one answer, but will take many years. Professional interpreter services have been proven to be helpful in reducing this language discordance, but they are grossly underused due to barriers such as availability, cost, and quality. These barriers disproportionally affect smaller health clinics, so they instead often rely on the use of bilingual staff members and a patient's bilingual family members for interpretation. This practice diminishes the confidentiality of the visit and can lead to interpretation errors that can negatively impact health outcomes and increase healthcare cost. The possibility of applying formal medical interpreter training (MIT) to qualified bilingual staff members could be a solution to make high-quality interpretation services more readily available to the smaller healthcare clinic. An electronic survey was sent out to Nurse Practitioners through the Coalition of Arizona Nurses in Advance Practice listserv that explored their current interpretation use and their general knowledge and interest in applying MIT to their practice. Of the 29 surveyed, 24% of them spoke Spanish and only 7% "always" used interpretation services to provide care to LEP patients. Bilingual staff members and patients' bilingual family members were often the preferred and most utilized method of interpretation, which seemingly was connected to its ready availability. Although almost all of the providers believed that MIT would improve the interpretive skills of their bilingual staff members, only 62% thought the training would be applicable to their practice, with only 38% believing time and cost would be worth the benefit. Further research is needed to help determine if the cost of MIT implementation actually results in improved interpretation skills and if this benefits the practice and the LEP patient.

Orthopedically impaired (OI) students face a formidable challenge during the writing process due to their limited or non-existing ability to use their hands to hold a pen or pencil or even to press the keys on a keyboard. While they may have a clear mental picture of what they want to write, the biggest hurdle comes well before having to tackle the basic elements of writing such as grammar, punctuation, syntax, order, coherence, and unity of thought among others. There are many examples of assistive technology that has been deployed to facilitate writing for these students such as: word processors, word prediction software, keyboards and mice modified to be manipulated by feet and even mouth, and speech recognition software (SRS). The use of SRS has gained great popularity mainly due to the leaps in technology that have occurred during the last decade, particularly during the last three to five years. SRS is now capable of delivering speech to write with a verifiable accuracy rate in excess of 90% with as little as 10 hours of training. The current SRS industry recognized leader is Nuance Communications with its iconic Dragon Naturally Speaking (DNS) which is on version 12.5 at the time of this writing. DNS has practically eliminated the competition on SRS applications. This investigation explored the feasibility of using SRS as a writing tool by OI students to take notes and to complete writing projects. While others have tested the efficacy of SRS in general and of DNS in particular, this exploration is believed to be the first investigation into the use of SRS in the general classroom. One OI and two regular students were observed taking notes in three different classrooms after having received 10 hours of training using the software. Results indicate that all students dictated at a rate at least twice as fast as typing while averaging 90% accuracy rate. While the OI student dictation speed was consistently lower than that of the other students, there was minimal difference in accuracy. The Psychosocial Impact of Assistive Devices Scales (PIADS) questionnaire revealed a positive effect of the use of SRS on all three students with the OI student showing a higher index of improvement than the regular students in the areas of competence and self-esteem while all students experienced a closely similar score in the area of adaptability.