Magister Legum - LLM / This paper reports on the findings of a study on the importance of documentation for unaccompanied separated migrant children on South African soil. The objectives of the study is to identify what the international and national laws and policies state about protecting children’s rights, particularly, their socio-economic rights, in the context of irregular migration. Their rights to have legal documentation, their right to education as well as health care, among others. Most importantly, the paper attempts to gain an understanding of the role and obligations of South African stakeholders in terms of the requirements of documentation and the implementation of the relevant laws and policies. To understand what the relevant stakeholders such as NGO’s, DE, Health, DSD and DHA do to protect USMC’s socio-economic rights. Their right to documentation, their right to education, to health care, to the justice system and child protection systems.

Climate change education is globally recognised as a key approach through which to enhance the knowledge and understanding of climate change among learners and teachers. This study thus sought to investigate the understanding and teaching of climate change in the Secondary Education Geography Curriculum in Swaziland. The major goal of this study was to establish the understanding and teaching of climate change in the secondary education Geography curriculum of the country. To investigate the understanding and teaching of climate, the study employed an exploratory design comprising methods like questionnaire, focus group interviews as well as document analysis in the form of secondary records. The data was collected from 16 principals, 32 Geography teachers from 16 high schools; four from each region of Swaziland, one Senior Environmental Education Officer, one senior inspector of Geography and one senior Geography curriculum designer. Numerous gaps and misconceptions were found to exist in learners and teachers understanding of climate change education. The findings reflected that the teachers were not comfortable with the integration of climate change education into all the secondary education Geography curriculum lessons. However, they claimed to be unknowingly practising its integration to a limited extent. Although the teachers generally supported the integration of climate change education into the geography curriculum, they cited challenges like lack of proper training on climate change education, a shortage of teaching resources on CCE and the already overcrowded geography curriculum which then made it impossible for CCE integration. The study recommends that the Ministry of Education and Training need to train teachers on CCE both at in-service and pre-service level and providing the resources required for CCE, for instance, the internet and good libraries for research, since CCE requires perpetual learning. / Thesis (PhD)--University of Pretoria, 2016. / Humanities Education / PhD / Unrestricted

Masters in Public Administration - MPA / This study is an exploration of best social audit practices in public service delivery from selected countries: Lessons for the South African local government. The study is vital in that the end of apartheid ushered in new sets of challenges in the country and one of these was the need for transformation which saw the birth of the 1996 Constitution which introduced Local government in South Africa which consists of the municipalities. Local government then emerged as the sphere of government closest to the people providing basic services. This is consistent with Part B of Schedule 4 of the 1996 Constitution, which mandates municipalities the responsibility for basic services. This is also supported by the White Paper on Local Government of 1998, the Municipal Structures Act, of 1998 and the Systems Act of 2000 which all explain on the need for the municipality to deliver services, yet many residents are not being served leading to service delivery protest to ensure that service are delivered and others turning to social accountability mechanism such as social audits to improve governance and accountability. This study aims to discover knowledge of best social audit practices from selected countries, aims to describe the best social audit practices and methods of selected countries practicing social audits such as Canada, India and Kenya; outline the challenges of social audits from selected countries and discusses the significance of social audit and methods of selected countries. To achieve this goal the study employed a qualitative research approach and collected data from websites, journals, articles and information on local government in South Africa. The study is both descriptive and exploratory and does not intend to provide conclusive evidence but helps us to have a better understanding of the social audit concept. The study found that the social audit concept yielded considerable and positive results in the selected countries and led to an increase in accountability, participation and transparency, led to an improved service delivery and were effective in detecting corruption and irregularities. It also found that there were challenges relating to social audits like the lack of access to reliable information, the intensive nature of the audit process, the threatening of social auditors and the lack of cooperation within the social audit process. This study suggests that the South African local government sector, explores the social audit concept and process, learn from the challenges relating to social audits, amend its legislation to align with international standards and further strengthen legislation in order to ensure that enabling legislation exists for social audits to operate within. This research provides insights into the social audit concept and its application in selected countries as lessons for the South African local government sector.

Non-governmental organizations (NGOs) have grown significantly over the years and are today considered to be one of the most influential and powerful actors in the world when it comes to defending democracy and upholding various rights. When it comes to human rights, Amnesty International is one of the largest and most respected NGO in the world. Amnesty International works for a world where all the human rights should be respected and can be enjoyed by all the people of the world. Despite the important work of Amnesty International, knowledge of Amnesty International and other NGOs are very limited. The knowledge that exists is considered to be very simplistic, since NGOs are much more complex than one actually thinks. This study is therefore an effort to increase the knowledge and understanding of Amnesty International and NGOs. Using the “Stakeholder theory”, Amnesty International will be analyzed to examine how powerful and effective it is. Various stakeholders in the form of governments in countries and the media will be used to analyze their relationship with Amnesty International in terms of being able to influence. The findings has shown that because Amnesty International lives on donations, they depend on having a high membership base and reputation. Amnesty International prioritizes therefore topics based on how much the interest there are from the public opinion and in the media. This, instead of Amnesty International focusing and working in the countries where the most serious human rights violations occur and take place. Therefore, Amnesty International as a NGO will be weakened in its effort to be effective in changing and influencing the human rights in the world.

Context: Misalignment of stakeholder objectives generally takes place in any of the software company irrespective of the small, middle, large scale companies if the misalignment takes place then the goal the project doesn't reach and the objective changes. These misalignment's lead to project failure. Failures of the project in start-ups company some times lead to the shutdown of a company permanently. Minimizing the misalignment in a company means to avoid the risk. Mostly it is more critical for the software start-ups.  Objectives:  The main aim of our research is to know the factors responsible for the misalignment of the stakeholder objectives in software start-ups along with the significant challenges and possible solutions. Methods: In this qualitative research, we conducted the semi-structured interviews from the twelve start-up companies and collected the data for the research questions. The collected information is then thematically analyzed. We referred to many articles from the google scholar to find the significant challenges responsible for the misalignment of the stakeholder objectives. Results:  The main findings in our research are as follows RQ1 external sponsor with his focus on return on investment discussed by the ten out of twelve software start-ups. In the twelve companies, ten companies are dependent on the external sponsor. Human factor and the requirements prioritization are the factors discussed by the six and five interviewees of the start-up companies. The remote working, last-minute change of requirements, deadlines are discussed by two interviewees. The one interviewee discusses the technology factor. In the findings from RQ2, we observed that the challenges related to the humans, return on investment, the external sponsor is more dominant compared to others factors like technology factor, deadlines, remote working, a last-minute change of requirements. In the findings of RQ3, about the possible solutions for the challenges with the misalignment of stakeholder objectives. Conclusions: The results of this study may help the furthers researchers who can research on the misalignment of the stakeholder objectives in software start-ups. These solutions may help the software industry people to minimise the general challenges in future in a better way. This results also may use for the people who want to start a software start-up so that they can know the factors, challenges, solutions of the misalignment of the stakeholder objectives in software start-ups.

The primary goal of this dissertation is to determine the relationship between the effects of tourism and stakeholders' quality of life. Specifically, the research investigates stakeholders' perception of the impact of tourism on their life domains, their satisfaction with life domains, and their overall life satisfaction. The relationships among these three components are examined. Depending on the types of stakeholders, their perceptions of and attitudes toward the impact of tourism and quality of life might be different. Therefore, the moderating effect of stakeholders' perceptions of the impact of tourism in life domains and satisfaction with life domains is investigated. Accordingly, the study proposes three research questions: (1) Does the perception of tourism impact in life domains affect satisfaction with different life domains? (2) Does satisfaction with life domains affect overall QOL? (3) Does the perspective of different stakeholders have a moderating effect on the relationship between the perception of tourism impacts in life domains and satisfaction with life domains? The sample population of stakeholders residing in Hawaii, Virginia, Orlando (FL), Las Vegas (NV), and New York City (NY) was surveyed. Four hundred seven usable questionnaires were subjected to data analysis. Structural equation modeling (SEM) and hierarchical multiple regression (HMR) were performed to test the hypotheses.     The results revealed that the stakeholders' perception of the impact of tourism in the material life domain did affect their material life domain satisfaction. This study also indicated that their satisfaction with the material and non-material life domains significantly influenced their overall quality of life. The hypothesized moderating effects of the perspective of different stakeholders on the relationship between the perception of the impact of tourism in material/non-material life domain and the material/non-material life satisfaction were supported. / Ph. D.

El tema de la presente investigación se centra en el desarrollo de identidad de marca en los festivales musicales en Lima metropolitana en relación a la intensión de compra de estos. Para poder analizar dicha relación se descompuso la identidad de marca en 3 indicadores: Credibilidad, confianza e Imagen. Así mismo, para medir esta correlación se realizaron entrevistas a expertos y a usuarios, pero también se realizó un estudio cualitativo que se apalanco en 250 encuestas digitales al público objetivo. Es necesario mencionar que este estudio se inició antes de la pandemia del covid-19, por lo cual la etapa cualitativa de la investigación se realizó de manera digital. Así mismo, la discusión final incluye un nuevo panorama virtual, pues es una nueva tendencia en este rubro. Este estudio permitirá a las productoras y a sus stakeholders tener un panorama más claro de lo que es relevante para el consumidor y, además, en cómo se podrían afinar las estrategias para pasar de ser un festival musical a una experiencia atractiva para el cliente. / The subject of this research focuses on the development of brand identity in music festivals in metropolitan Lima in relation to the intention of buying them. In order to analyze this relationship, the brand identity was broken down into 3 indicators: Credibility, trust and Image. Likewise, to measure this correlation, interviews were conducted with experts and users, but a qualitative study was also carried out, which was leveraged in 250 digital surveys of the target audience. It is necessary to mention that this study began before the covid-19 pandemic, therefore the qualitative stage of the research was carried out digitally. Likewise, the final discussion includes a new virtual panorama, as it is a new trend in this area. This study will allow producers and their stakeholders to have a clearer picture of what is relevant to the consumer and, furthermore, how strategies could be refined to go from being a music festival to an attractive experience for the client. / Trabajo de investigación

This study aimed to investigate how township secondary schools manage the family-school partnership for purposes of enhancing the quality of teaching and learning in township schools. A literature search on related subjects was followed by an empirical study to address the study aim. A qualitative research approach, adopting a case study design, was used to investigate the perspectives and experiences of stakeholders in this key partnership (principals, teachers, and parents) and to examine the strategies the schools employed to manage it, the challenges they encountered in the process and the solutions they employed. Two principals, two deputy principals, seven parents and ten teachers from two township secondary schools in the Tshwane West District (Gauteng Department of Education (GDE)) took part in the research process. The study findings indicate that, despite the disadvantaged circumstances of township schools, it was possible to effectively manage successful family-school partnerships in these schools, provided that all major stakeholders (principals, teachers, and parents) were committed to the process. The study furthermore shows that an effective family-school partnership in township secondary schools depended largely on the ability of the school management team to create and facilitate initiatives that promote effective family-school partnerships. It was, however, also evident from the study findings that even the commitment of all stakeholders to the family-school partnership could not always overcome the challenges posed to an effective partnership. Pro-active engagement by the stakeholders was encouraged to overcome the problems that challenged the family-school partnership. Since lack of cooperation from parents appeared to be main cause of these challenges, it was imperative for the schools to find more creative ways of attracting parents to the school environment. Schools need to collaborate with those parents who are already actively involved and brainstorm with them on strategies for reaching non-involved parents and drawing them into the partnership too. Schools should also consider organising platforms to educate parents on rules of engagement with the school over their children. The findings of my study further revealed a lack of formal policy on the partnership between school and family. Education policymakers therefore need to consider the formulation of a clear policy on the family-school partnership that will serve as a toolkit for schools in their engagement with families about the education of their children. Moreover, since I found that most parents were unable to assist their children with schoolwork at home, due to the ambiguity of the curriculum. Policymakers should consider introducing a curriculum handbook for parents on each subject and design it in such a simplified format that any average parent can relate with the content. / Dissertation (MEd)--University of Pretoria 2020. / Education Management and Policy Studies / MEd / Unrestricted

Luego de una rigurosa investigación, el presente trabajo expone las tendencias en la implementación de acciones de Responsabilidad Social Empresarial (RSE) de los tour operadores a nivel internacional. Para ello, se han analizado las prácticas más comunes en tres dimensiones distintas: económica, social y ambiental. Previamente, se investigó el origen del término RSE a lo largo del tiempo, la evolución del concepto de desarrollo sostenible y el rol de los involucrados o stakeholders. Posteriormente, se analiza los aportes o beneficios que la RSE brinda con participación de los tour operadores. / After a rigorous research, the present work exposes the tendencies in the implementation of Corporate Social Responsibility (CSR) actions of the tour operators at international level. For this, the most common practices in three different dimensions have been analyzed: economic, social and environmental. Previously, the origin of the term of CSR over time, the evolution of the concept of sustainable development and the role of stakeholders were investigated. Subsequently, the contributions or benefits that CSR provides with the participation of tour operators are analyzed. / Trabajo de investigación

Business leaders use enterprise resource planning (ERP) to integrate and streamline business functions and processes. Each year, the majority of these projects fail due to project managers' ineffective management of the project scope. The successful implementation of ERP software enhances the flow of information in organizations and tends to improve the performance of employees and job satisfaction, resulting in improved sustainability and profitability. The Leavitt organizational change management model was used as the conceptual framework for this multiple-case study. The purpose of the study was to explore the strategies project managers in the energy sector used to implement successful ERP projects. The target population included 3 project managers from 3 energy-sector companies in the Greater Accra region of Ghana and the Nairobi region of Kenya who have successfully implemented ERP projects. Data were collected using face-to-face, semistructured interviews. Data analysis consisted of reviewing interview transcripts, grouping the data into themes, and interpreting the meaning of the themes and data. The 5 main emerging thematic categories encompass the strategies shared by the 3 participants, which were competency of the project managers, competency of the project team members, the involvement of the stakeholders, strategic practices employed and followed, and other strategies for improvement. From the perspective of positive social change, the findings of this study may provide insight that business leaders can use to improve the performance of their firms, enhance sustainability and profitability, and create employment opportunities for the community.