The aim of this diploma´s thesis is to design steel-concrete structure of the office building and steel structure of production hall situated in Moravské Budějovice. The dimensions of the office building are 48,0 x 60,0 meters and height is 17,0 meters. The main constructional material is S 255 steel and C30/37 concrete. The load bearing structure of the hall consists of the columns, primary and secondary beams. The axial distance of columns is 6 meters (5 meters). The dimensions of the production hall are 24,0 x 60,0 meters and height is 12,0 meters. Inside the production hall is craneway. An analysis of two solutions of the supporting structure was performed. The first variant is consists of rigid frames. Truss girder in the second variant is an alternative solution. Both variants were compared and the amount of steel was found. The selected option was developed in greater details with static calculation, drawings and material report. The static analysis of the main load bearing parts of the structure is processed. The calcuation were made in accordance with the European design codes.

The thesis deal with structural design of steel footbridge for pedestrians and cyclist over the Bečva river in Černotín village. Span of the footbridge is 50 m. The basic material is steel S355 and S460. At the beginning were created two variants. First one is an arched footbridge and the second one is cable stayed footbridge. After evaluation variants was selected the cable stayed footbridge. The selected variant was assessed in detail including joints and bearings. Structure is designed in compliance with valid standards of ČSN EN and corresponds with ultimate and serviceability limit state. For structural design was used software RFEM 5.17.01 of Dlubal company.

The main aim of this master´s thesis is designing parking garage including access ramps situated in Ústí nad Labem. Dimensions of parking garage is 58,6x31,1 m. As a support system of construction are used steel-concrete composite elements. The calcuation was done by manual calcuation.

The subject of master’s thesis is design and assessment of steel load-bearing construction of atypical family house in Vrchlabí. Structure is designed as multi-storey steel structure, cooperating with stiff concrete core. The design was considered in four different options which combines possibility of using steel, steel and timber with different way of stiffness for whole structure. There is also composite steel-concrete alternative floor trimmer for selected option. Design and assessment was conducted in accordance with the applicable standards and by using software Scia Engineer.

Tekniska framsteg fortsätter att förändra sättet människor lever på. Interaktion mellan människa och dator kan numera ske via naturligt språk. Denna interaktion har visat sig ha positiva effekter hos användaren vilket har lett till att den studeras inom nya tillämpningsområden. En av de innovationer som använder sig av interaktion med naturligt språk är konversationsagenter. Konversationsagenter har blivit mer aktuella inom e-handel och forskning tyder på att de kan användas för att övertyga användare till ett mer önskvärt beteende. Genom att designa in antropomorfiska designaspekter i konversationsagenter skapas förutsättningar för att övertyga användare. Denna studie är utförd med en designorienterad forskningsansats där datainsamlingen bestod av utvärdering av prototyper, think-aloud och semistrukturerade intervjuer. Designaspekterna transparens, mänsklig identitet, verbala signaler, icke verbala signaler och anpassade svar identifierades i litteraturstudien och fördelades i två prototyper. Prototyperna bestod av två olika konversationsagenter som var designade med både antropomorfiska designaspekter och designaspekter som bedömdes stå i motsats till de antropomorfiska designaspekterna. Detta för att kunna reflektera och undersöka de individuella designaspekternas inverkan på den upplevda övertygelsen. För att utvärdera den upplevda övertygelsen användes de tre utvärderingsteman upplevd mänsklighet, upplevd trovärdighet och upplevt inflytande. Resultatet av studien indikerar på att designaspekterna mänsklig identitet och verbala signaler både kan ha en positiv och negativ inverkan på den upplevda övertygelsen hos användare. Anpassade svar påvisade inga negativa reflektioner hos respondenterna och kan ses som oberoende av de andra designaspekterna. Studien pekar även på att designaspekten transparens bör användas tillsammans med de andra antropomorfiska designaspekterna för att inte förvilla och lura användaren.

Due to the increasing online commerce in Sweden there are more and more companies who are focusing on their online business and more and more customer are buying clothes online. This means that there has been a transition from the physical store form to the online commerce. Based on this development in the market it aroused an interest in studying customer service, online. Therefore, the purpose of this paper is to study customers experience of customer service from clothing companies within the online industry in Sweden. This carries out by studying if customers experience that they are being encouraged to customer service, what kind of customer service they prefer and the reasons for it. Therefore, we initially make an introductory study of some of the websites belonging to the following clothing companies: H&M, Gina Tricot, Nelly, Boozt, Ellos and Bubbleroom. The main empirical study consists of 15 participants who are divided into three focus groups. To be able to analyse the collected material, three theories are applied: The Customer Contact Theory, Customer Service Life Cycle theory and Social Presence Theory. In terms of the results we alltogether, observe that the participants experience that companies are encouraging customers to use customer service, mainly through different options available on their website, instead of direct contact over the phone. It is also generally shown that the participants prefer screen-based customer service rather than telephone-based customer service. This study is written in the Swedish language. / På grund av den ökande näthandeln i Sverige fokuserar allt fler företag på sin online verksamhet och allt fler kunder handlar kläder online där det har skett en övergång från den fysiska butiksformen till online handeln. Utifrån denna utveckling på marknaden väckte det ett intresse att studera kundservice online. Syftet med denna undersökning är att undersöka konsumenters upplevelse av kundservice som erbjuds av företag som bedriver online handel inom klädbranschen i Sverige. Detta sker genom att studera om konsumenter upplever att de uppmuntras till kundservice, vilken form av kundservice de föredrar och vad som står bakom detta. Därmed görs det först en inledande studie av en del webbsidor som tillhör klädföretag inom online handeln, närmare bestämt: H&M, Gina Tricot, Nelly, Boozt, Ellos och Bubbleroom. Den huvudsakliga empiriska studien består av 15 deltagare fördelat på tre fokusgrupper. För att analysera det insamlade materialet tillämpas tre teorier: The Customer Contact Theory, Customer Service Life Cycle Theory och Social Presence Theory. När det gäller resultatet observerar vi sammantaget att deltagarna upplever att företag uppmuntrar kunder att använda kundservice, främst genom olika alternativ som finns tillgängliga på deras webbsida istället fördirekt kontakt via telefon. Det visar sig även generellt sett att kunder föredrar skärmbaseradkundservice framför telefonbaserad kundservice.

Cette thèse analyse la faisabilité d'une union monétaire en Asie de l'Est dans une vision dynamique et utilise les outils appropriés qui correspondent à l'histoire de l'économie régionale de la région. A partir de la littérature de la ZMO, nous testons quatre critères où chaqu'un d'eux sera traiter dans un chapitre. Dans le premier chapitre, nous présentons un fait stylisé pour différents arrangements financiers régionaux. Suite à la littérature existence, nous testons la dynamique de l'intégration financière par le biais de l'interdépendance des marchés boursiers. Le deuxième chapitre présente des perspectives à long terme des taux de change en Asie de l'Est avec une recommandation de la politique de ciblage d'inflation comme une politique monétaire régionale. L'adoption de cette politique assure un équilibre interne et maintient la stabilité de la compétitivité par la stabilité du taux de change. Nous étudions la synchronisation des cycles à l'Asie de l'Est au troisième chapitre. Une nouvelle mesure de la synchronisation des cycles économiques fondés sur l'analyse spectrale a été introduite. Notre méthodologie empirique renforce ceux des chapitres précédents qui prouvent une intégration économique croissante dans la région essentiellement durant cette dernière décennie. Le dernier chapitre examine la réaction d'un choc externe et un choc monétaire aux différents dates pour certaines économies de l'Asie de l'Est. / This thesis analyzes the feasibility of a monetary union in East Asia in a dynamic view and employ the appropriate tools which are close to the specific way of the regional economy trajectory in the region. Starting from OCA literature, we test four main criteria in four separate chapter. In the first chapter, we present a stylized fact for different regional financial arrangement. Following existence literature, we test dynamic of financial integration through stock market index interdependence proxy. The second Chapter presents long term perspective of exchange rate in East Asia with a recommendation of Inflation Targeting policy as a common regional monetary policy. The adoption of such policy insures an internal equilibrium and maintains stability of competitiveness through the stability of exchange rate. We investigate in the third Chapter business cycles synchronization in East Asia. A new measure of business cycle synchronization based on spectral analysis has been introduced. Our empirical methodology reinforces previous chapter finds of a clear economic integration in the region for the last decade. The last Chapter thoroughly investigates the reaction of an external shock and a monetary shock at different period for some East Asia economies.

This diploma thesis deals with design of steel structure with composite steel-concrete floor structure of a office building.The building is located in Moravský Krumlov. The Office buidling consist of multi-storey building and an entrance atrium. The total ground plan's dimensions are 52,8m x 48,0m. The multi-storey building has 8 floor. The maximum heigh of the building is 25,32m above ground. The project is designed in two options. For winning variant is including check and it is performed a drawings with design and check assembly details and anchorage.

The diploma thesis deals with design of steel structure of shopping centre, which is located in Zlín. The total ground plan‘s dimensions of the structure are 153 x 49 m. The maximum height of the building is 23,1 m. The structure of the shopping centre is formed by columns, primary and secondary beams. Floor structure is designed as composite steel and concrete structure. The roof structure, above the central part of the buildig is designed in two alternative versions. There is prepared statics calculation of the main load-bearing parts of the structure, including joints and details.

This diploma thesis deals with the design of a metalworking shed with its adjacent administrative center. Both objects are statically independent. The buildings are located in the town of Bučovice. The dimensions of the shed are 54,78x72,58 m. There is an overhead crane situated in the middle wing. The shed‘s height is +11,62 m. The administrative building has L-shaped plan. Its dimensions are 27,62x8,13 m (the wider part is 15,63 m). The design of the administrative object has two variants. Both variants have composite steel-concrete ceiling structure. The heights of the objects are +11,20 m (A variant) and +18,20 m (B variant). For the A variant, drawings were also drawn up with the design and assessment of structural details and anchoring.