Work theoretically and practically deals with process management - the process analysis and optimization of business processes in the company. The theoretical part describes the process control and its features and benefits, describes the term of process and the types of processes. The theoretical part also describes the theoretical basis of process analysis. At the end of the theoretical part is the explanation of the concept of business process optimization. In the practical part at first author presents company, which then performs a SWOT analysis of the company. Furthermore, in the practical part is a process analysis of selected business processes in EPC notation. After the analysis, followed by optimization - improve the business processes. The last point of this work is the evaluation of work and conclusion.

[pt] O mercado de venda direta tem apresentado forte crescimento no Brasil nos últimos anos, sendo um mercado com grande expressão global, tanto no que se refere à venda direta, quanto ao setor de Beleza e Cuidados Pessoais. Além disso, o forte crescimento da venda direta frente ao varejo de lojas tem despertado a atenção de novos entrantes. Considerando a venda direta como um sistema de comercialização de bens de consumo e serviços fora de um estabelecimento comercial fixo, baseado no contato direto entre vendedores e compradores, o relacionamento pessoal se mostra uma variável decisiva para a efetivação da compra. No entanto, as empresas que adotam este tipo de estratégia de vendas, possuem em sua maioria dificuldade na gestão e baixo controle sobre este relacionamento dos representantes com seus consumidores. Sendo assim, torna-se fundamental o maior conhecimento possível das características e atitudes desses representantes, que atuam de forma independente. Com base neste conceito, o estudo se constitui em uma pesquisa exploratória com o objetivo de conhecer o perfil e atitudes dos representantes de venda de uma empresa que utiliza o sistema de venda direta porta a porta e avaliar sua relação com o desempenho desses representantes. Para realizar a pesquisa foi selecionada uma amostra na cidade do Rio de Janeiro de representantes da empresa líder no segmento de venda direta e no setor de Beleza e Cuidados Pessoais no Brasil, a Natura. O estudo fornece alguns indicadores que podem ser úteis a futuros pesquisadores sobre o tema, particularmente no Brasil. / [en] Door to door sales – often called direct selling – has shown strong growth in recent years in Brazil, one of the largest global markets both in terms of direct selling and Beauty and Personal Care. Moreover, the strong growth in door to door sales compared with physical retail stores has caught the attention of new entrants. Considering direct selling as a commercialization system of consumer goods and services outside a physical shop, based on the direct contact between buyers and sellers, personal relationships appear to be a decisive aspect for the final purchase. However, companies that adopt this type of sales strategy, mostly have difficulty in the management and control of the relationship between representatives and consumers. Therefore, the knowledge of the characteristics and attitudes of these representatives, who act independently, is essential. Based on this concept, the study focuses on a exploratory research aiming to understand the profile of the sales representatives of a company that adopted a door to door sales system and to evaluate the relationship between representatives profile and attitudes and their performance. To conduct the survey a sample of representatives of the leading company in the direct selling market, as well as in the Beauty and Personal Care industry in Brazil, Natura, was selected. The study provides some indicators that may be useful to future researchers on the subject, particularly in Brazil.

En este trabajo se busca la viabilidad del negocio de La Bolsa de Juguetes, como plataforma online que permite realizar movimientos entre los juguetes, muebles y accesorios de niños y niñas entre 0 y 10 años. Para validar el siguiente trabajo “La Bolsa de Juguetes”, se realizó una investigación de mercados, mediante diferentes fuentes como por ejemplo las familias limeñas con hijos. En dicha investigación se pudo comprobar que el consumidor peruano se encuentra más propenso a efectuar compras por internet. La tendencia de compras en línea, en el Perú ha sido más lenta; sin embargo, cada vez son más los peruanos que efectúan compras online, teniendo como beneficio que estos no tienen una preferencia por marcas online, por lo que son propensos a experimentar con nuevas marcas. Con entrevistas realizadas a potenciales clientes hemos detectado que al ser padres primerizos prefieren compra todo nuevo y de marcas conocidas, pero cuando llega el segundo hijo saben que comprar juguetes, muebles o accesorios es un gasto grande y, muchas veces, innecesario. Los perfiles de nuestros consumidores son padres, madres o apoderados de niños o niñas de 0 a 10 años. Para finalizar, con los análisis financieros del desarrollo de La Bolsa de Juguetes se considera que el proyecto es viable a partir del segundo año. / In this work the viability of the Toy Bag business is sought, as an online platform that allows movements between the toys, furniture and accessories of children between 0 and 10 years. To validate the following work “The Toy Bag”, a market investigation was carried out, through different sources such as Lima families with children. In this investigation it was found that the Peruvian consumer is more prone to make purchases online. The trend of online shopping in Peru has been slower; However, more and more Peruvians make online purchases, with the benefit that they do not have a preference for online brands, so they are likely to experiment with new brands. With interviews with potential clients, we have detected that since they are first-time parents, they prefer to buy everything new and well-known brands, but when the second child arrives they know that buying toys, furniture or accessories is a large and, often, unnecessary expense. The profiles of our consumers are fathers, mothers or guardians of children from 0 to 10 years. Finally, with the financial analysis of the development of the Toy Exchange, the project is considered viable from the second year. / Trabajo de investigación

La alimentación saludable es un concepto que ha ido creciendo con el paso de los años. Nuevos estudios e investigaciones resaltan que los productos procesados y altos en grasa, son perjudiciales para la salud y traen consigo efectos negativos en el organismo a largo plazo. De igual manera, el rápido deterioro del planeta aumenta las posibilidades de contraer enfermedades ocasionadas por la contaminación ambiental. Estos factores combinados, han tenido como efecto que en la última década se haya incrementado el consumo de productos saludables. El objetivo de este proyecto es ingresar al mercado saludable desarrollando hamburguesas congeladas de alto valor nutricional. El consumidor saludable suele ser sofisticado, pues está más informado sobre los beneficios que aportan los alimentos para su salud, y según su ritmo de vida, no cuenta con el tiempo suficiente para elaborar todas sus comidas, por lo que le ofrecemos la posibilidad de adquirir comida de fácil y rápida preparación con una amplia variedad. Partiendo de esto, nuestro trabajo busca responder la siguiente pregunta: ¿Qué tan relevante es para un consumidor saludable, la posibilidad de tener una oferta variada y enfocada en sus objetivos físicos? ¿Estarían dispuestos comprar estos productos por internet? / Healthy eating is a concept that has been growing over the years. New studies and research highlight the fact that processed and high-fat products are harmful to health and bring with them long-term negative effects on the body. Similarly, the rapid deterioration of the planet increases the chances of contracting diseases caused by environmental pollution. The combination of these factors have had the effect of increasing the consumption of healthy products in the last decade. The goal of this project is to enter to the healthy market by developing frozen burgers of high nutritional value. Healthy consumers are usually sophisticated, since they are more informed about the benefits that food brings to their health, and according to their lifestyle, they do not have enough time to prepare all their meals, so we offer them the possibility of purchasing quick and easy food to prepare with a wide variety. Based on this, our work seeks to answer the following question: How relevant is the possibility of having a varied offer focused on their physical objectives for healthy consumers? Would you be willing to purchase this offer online? / Trabajo de investigación

The diploma thesis titled Risk of dropshipping and B2C sale deals with the analysis and evaluation risks in proces of executing an order at e-shop Zahradavpohode.cz. This businnes subject in this proces uses two business models – dropshipping and B2C sale. The theoretical part is serving to gain information about problmatics. In the analytical part this knowledge is used for analysis of currnet staus, proces, identification and evaluation risks. The design part is making conclusions from the analyzes, proposing and looking fot a available use of company businness models view finances and risks.

The diploma thesis is focused on the creation of an economically feasible business plan for the establishment of a company dealing with the breeding and sale of live fish in Slovakia. The theoretical part contains a definition of the issues related to the main idea of the plan and its validation in the form of selected analytical and evaluation tools, the structure and content of individual parts of the business plan. The analytical part is devoted to the validation of the business model and analysis of the market and general environment, including the analysis of own resources and capabilities to identify key factors and evaluate them with subsequent decision-making on the appropriate market strategy. The design part describes the selected strategy of the company and the business model, which is elaborated into partial parts of the business plan.

The diploma thesis deals with development of business activities of company Ilmodo, s.r.o., which lead to effectiveness and sale increase. Thesis contains theoretical knowledge about market and strategic analysis of internal and external environment. The analytical part describes current situation of the company which is summarized in SWOT analysis. The last part consists of recommendations relating to development of activities focused on sales, marketing and managing.

Benford’s law is based on an observation that certain digits occur more often than others in a set of numbers. This have provided researchers to apply the law in different areas including identifying digit patterns and manipulated data. To our knowledge, this have yet not been tested in the Swedish housing market. The purpose of this thesis is to examine whether the sale price for 171 643 tenant-owned apartments in Stockholm, Gothenburg and Malmö follow Benford’s law. Numerous researchers have used this law for testing various types of data but based solely on the first digit distribution of their data. This study will furthermore test the second digit and the first two digits of our data. The tests used to evaluate our data’s conformity to Benford’s law include Kolmogorov-Smirnov test and Mean absolute deviation (MAD) test. We found that the second digit of sale prices did follow Benford’s law, the first digit and the first two digits did not follow the law. The results show that Benford’s law is a good method for identify certain digit patterns and further research is needed to draw the conclusion that sale price does not follow Benford’s law as certain limitations on our data was identified.

The aim of my thesis is creation of a company electronic business model. The first part includes Internet background characterization and its users. Afterwards I focus on the electronic commerce and identify important parameters for an electronic business draft. Then follows an analysis of the present state of a company FOTO Sláma. I create the suitable electronic business model based on proposed strategies. In conclusion the benefits of my proposed model for FOTO Sláma are evalueted.

In this diploma thesis are discussed the consequences caused by entrepreneurship transformation, especially from the tax and law aspect, related with the intended transformation from the associations of natural persons to a limited liability company. It contains process of implemetation by changing the enterpreneurship form. Process by fundation a limited liability company and the opportunities how transfer property by enterpreneurship transformation.