Cultural intelligence (referred to as CQ) has gained increasing attention from research. This is because of the modern-day relevance to globalisation, international management and work diversification. Demographical shifts towards a more diverse South African population contribute to various challenges for successful cross-cultural interactions for young Afrikaans-speaking South Africans. Selective perception, social categorisation, stereotyping, attribution and diversity among South Africa‟s different cultures (race, gender, language, vocabulary, content, accent and appearances) are barriers that must be overcome. The study was a quantitative study. A cross-sectional survey was used to collect the data and to achieve the research objectives. Convenience and quota sampling methods were used to include a sample of young South Africans from a higher education institution (N=252). The participants were young South African students, white, Afrikaans speaking and between the ages of 18 and 22. Questionnaires were distributed, and the participants completed the questionnaire during class and were given 2 hours to complete the questionnaires. The statistical analysis was carried out with the IBM SPSS statistics and the Mplus 7.11 programme. Product-moment correlation coefficients were used to specify the relationships between the variables and multiple regressions to determine which dimensions of personality and identity predicted CQ. The general objective of this research is to determine the relationship between Identity, Personality and Cultural Intelligence among young South Africans. The Erickson Psychosocial Stage Inventory (EPSI) and the Multi-Ethnic Identity Measure (MEIM) was used to measure personal, ethnic and religious identity. The SAPI-questionnaire was used to measure the constructs, conscientiousness, extraversion, openness, soft-heartedness, relationship-harmony, intellect, integrity and facilitating. Furthermore, the Four Factor Model of Cultural Intelligence Scale was applied to measure the dimensions of CQ, namely, meta-cognitive CQ, cognitive CQ, motivational CQ and behavioural CQ. This study indicated a positive relationship between cognitive CQ and the other three components of CQ. Conscientiousness, emotional stability, extroversion, facilitating, intellect and openness related positively to meta-cognitive CQ. Facilitating, intellect and openness were found to be positively related with motivational CQ. Furthermore, conscientiousness, emotional stability, extroversion, intellect, relationship harmony and soft-heartedness related positively with behavioural CQ. Religious identity has a negative effect on cognitive CQ. Furthermore, intellect, facilitating and ethnic identity predicted meta-cognitive CQ. Soft-heartedness, facilitating, extroversion and religious identity had a positive effect on motivational CQ, influencing young Afrikaans speaking South Africans interest and drive in adapting to cultural differences. Furthermore, soft-heartedness and conscientiousness had a positive effect on behavioural CQ. Recommendations were made for future research and for practise. / MCom (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

Cultural intelligence (referred to as CQ) has gained increasing attention from research. This is because of the modern-day relevance to globalisation, international management and work diversification. Demographical shifts towards a more diverse South African population contribute to various challenges for successful cross-cultural interactions for young Afrikaans-speaking South Africans. Selective perception, social categorisation, stereotyping, attribution and diversity among South Africa‟s different cultures (race, gender, language, vocabulary, content, accent and appearances) are barriers that must be overcome. The study was a quantitative study. A cross-sectional survey was used to collect the data and to achieve the research objectives. Convenience and quota sampling methods were used to include a sample of young South Africans from a higher education institution (N=252). The participants were young South African students, white, Afrikaans speaking and between the ages of 18 and 22. Questionnaires were distributed, and the participants completed the questionnaire during class and were given 2 hours to complete the questionnaires. The statistical analysis was carried out with the IBM SPSS statistics and the Mplus 7.11 programme. Product-moment correlation coefficients were used to specify the relationships between the variables and multiple regressions to determine which dimensions of personality and identity predicted CQ. The general objective of this research is to determine the relationship between Identity, Personality and Cultural Intelligence among young South Africans. The Erickson Psychosocial Stage Inventory (EPSI) and the Multi-Ethnic Identity Measure (MEIM) was used to measure personal, ethnic and religious identity. The SAPI-questionnaire was used to measure the constructs, conscientiousness, extraversion, openness, soft-heartedness, relationship-harmony, intellect, integrity and facilitating. Furthermore, the Four Factor Model of Cultural Intelligence Scale was applied to measure the dimensions of CQ, namely, meta-cognitive CQ, cognitive CQ, motivational CQ and behavioural CQ. This study indicated a positive relationship between cognitive CQ and the other three components of CQ. Conscientiousness, emotional stability, extroversion, facilitating, intellect and openness related positively to meta-cognitive CQ. Facilitating, intellect and openness were found to be positively related with motivational CQ. Furthermore, conscientiousness, emotional stability, extroversion, intellect, relationship harmony and soft-heartedness related positively with behavioural CQ. Religious identity has a negative effect on cognitive CQ. Furthermore, intellect, facilitating and ethnic identity predicted meta-cognitive CQ. Soft-heartedness, facilitating, extroversion and religious identity had a positive effect on motivational CQ, influencing young Afrikaans speaking South Africans interest and drive in adapting to cultural differences. Furthermore, soft-heartedness and conscientiousness had a positive effect on behavioural CQ. Recommendations were made for future research and for practise. / MCom (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

South Africa is a very diverse country. There are eleven spoken official languages, different cultures, beliefs, backgrounds, educational levels, races as well as differences in socioeconomic status. Psychometric measuring instruments used in South Africa are mostly imported from Europe or America and are often not standardised for the South African context. The translation of such imported measuring instruments usually results in bias, in contravention of the Employment Equity Act (1998) which stipulates that all psychometric assessments should be bias–free, equivalent, and fair. It is of tremendous importance to take a country's political, economic and social history into account before developing a psychometric instrument, to ensure that the instrument will adhere to all legal requirements. A quantitative research design was used in this study. The sample consisted of students from tertiary institutions in North–West and Gauteng Provinces (SH–1: n = 473; SH–2: n = 476). Convenience sampling was used since the aim of the study was to test the reliability and validity of a newly developed instrument. Questionnaires were distributed amongst the participants from the tertiary institutions, to be completed within a set time and collected immediately after completion. The first objective of the study was to develop a valid and reliable measuring instrument that scientifically assesses the Hostility, Gratefulness and Active Support subclusters of the Soft–heartedness cluster of a new personality measure being developed for the South African context, namely the South African Personality Inventory (SAPI). Items were derived from person–descriptive terms gathered through a qualitative research design. The aim of this qualitative research design was to gather as many person–descriptive terms as possible and integrating these terms into a personality instrument. A principal component analysis was conducted to determine the item correlations, and items that did not function as expected were removed. Internal consistency coefficients were calculated to determine the item reliabilities. The second aim of this study was to determine the factor structure for the three subclusters of the Soft–heartedness cluster included in this study (pertaining to these three subclusters). A factor analysis was performed. A higher–order factor was present and a second–order analysis was performed, using the factor correlation matrix as input on the results. From the three subclusters assessed in this study, only two subclusters were extracted, and were labelled Hostility and Congenial Behaviour. This could be an indication that the positive and the negative items are clustering together in two separate groups, one indicating positive behaviour and the other negative behaviour. Finally, the construct equivalence across different race groups was evaluated by considering Tucker's phi coefficient and comparing the factor pattern matrices of the two factors obtained to compare the factor solutions between the white and African race groups respectively. The results indicated that each of the facets had similar loadings on their posited factors for both groups and that the two factors were represented by the same facets irrespective of the race groups. Recommendations were made for future research. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.

South Africa is a very diverse country. There are eleven spoken official languages, different cultures, beliefs, backgrounds, educational levels, races as well as differences in socioeconomic status. Psychometric measuring instruments used in South Africa are mostly imported from Europe or America and are often not standardised for the South African context. The translation of such imported measuring instruments usually results in bias, in contravention of the Employment Equity Act (1998) which stipulates that all psychometric assessments should be bias–free, equivalent, and fair. It is of tremendous importance to take a country's political, economic and social history into account before developing a psychometric instrument, to ensure that the instrument will adhere to all legal requirements. A quantitative research design was used in this study. The sample consisted of students from tertiary institutions in North–West and Gauteng Provinces (SH–1: n = 473; SH–2: n = 476). Convenience sampling was used since the aim of the study was to test the reliability and validity of a newly developed instrument. Questionnaires were distributed amongst the participants from the tertiary institutions, to be completed within a set time and collected immediately after completion. The first objective of the study was to develop a valid and reliable measuring instrument that scientifically assesses the Hostility, Gratefulness and Active Support subclusters of the Soft–heartedness cluster of a new personality measure being developed for the South African context, namely the South African Personality Inventory (SAPI). Items were derived from person–descriptive terms gathered through a qualitative research design. The aim of this qualitative research design was to gather as many person–descriptive terms as possible and integrating these terms into a personality instrument. A principal component analysis was conducted to determine the item correlations, and items that did not function as expected were removed. Internal consistency coefficients were calculated to determine the item reliabilities. The second aim of this study was to determine the factor structure for the three subclusters of the Soft–heartedness cluster included in this study (pertaining to these three subclusters). A factor analysis was performed. A higher–order factor was present and a second–order analysis was performed, using the factor correlation matrix as input on the results. From the three subclusters assessed in this study, only two subclusters were extracted, and were labelled Hostility and Congenial Behaviour. This could be an indication that the positive and the negative items are clustering together in two separate groups, one indicating positive behaviour and the other negative behaviour. Finally, the construct equivalence across different race groups was evaluated by considering Tucker's phi coefficient and comparing the factor pattern matrices of the two factors obtained to compare the factor solutions between the white and African race groups respectively. The results indicated that each of the facets had similar loadings on their posited factors for both groups and that the two factors were represented by the same facets irrespective of the race groups. Recommendations were made for future research. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.

South Africa has gone through immense changes in the past two decades. The period around 1994 has been characterised by a comprehensive set of political, social and economic changes, which greatly influenced not only the lives of individuals in this county but also many businesses, organisations and companies. Further to this, South Africa has become increasingly intercultural in orientation as companies persevered in establishing intricate networks with partners in a diverse set of cultures. This has put enormous strain on organisations to remain competitive in the market. It is critical that organisations develop a more resilient workforce with greater psychological capacities to succeed in the on-going war for talent. Attracting and retaining talented employees can give organisations a sustained competitive advantage. In view of the growing intricacies in the business world, ambiguity in markets, and employees’ attitudes, it is crucial that organisations invest in psychological assessments. However, investing in valid and reliable psychological assessments has become more difficult due to vast cultural diversity South Africa comprises off. The general objective of this study was to explore social desirability in the white Afrikaans group. A qualitative design was used and a quota non-probability sampling method was implemented among white Afrikaans-speaking people of South Africa (N=60), who differed from one another with regard to age, gender and socio-economic status. The measuring instrument was a semi-structured interview, which was based on the phenomenological approach. The results of the interviews were transcribed and captured in Excel. Content analysis was used to interpret the responses in socially desirable themes. Independent psychologists and language and cultural experts were employed in order to validate the initial interpretations. The descriptive terms were reduced through the use of cluster analysis. The analysis included the grouping of synonyms and antonyms, together with the use of dictionaries, literature and knowledge about content. In the representation of social desirability and impression management strategies within the white Afrikaner group, six main themes with sixty sub-themes in total were identified. The six themes are facilitating, gender-based, intellect-openness, interpersonal relatedness, intrapersonal relatedness and value-based. Firstly, to facilitate others by giving advice and guidance will be seen as desirable and make a favourable impression. Secondly, to display characteristics that are typically associated with males and females, such as masculinity and femininity, will be seen as desirable and can make a positive impression. Thirdly, having a unique natural ability or skill and being receptive to new and different ideas will be seen as desirable and make a good impression on others. Fourthly, remaining constructive in one’s relationships, and fifthly, remaining constructive in one’s inner thoughts and possessing inner confidence and having respect will make a favourable impression and can be seen as socially desirable. Lastly, exhibiting moral consciousness and being trustworthy, loyal and reliable will make a positive impression and will be perceived as desirable by the white Afrikaner group. Recommendations for future research and for practice were made. / MCom (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

South Africa has gone through immense changes in the past two decades. The period around 1994 has been characterised by a comprehensive set of political, social and economic changes, which greatly influenced not only the lives of individuals in this county but also many businesses, organisations and companies. Further to this, South Africa has become increasingly intercultural in orientation as companies persevered in establishing intricate networks with partners in a diverse set of cultures. This has put enormous strain on organisations to remain competitive in the market. It is critical that organisations develop a more resilient workforce with greater psychological capacities to succeed in the on-going war for talent. Attracting and retaining talented employees can give organisations a sustained competitive advantage. In view of the growing intricacies in the business world, ambiguity in markets, and employees’ attitudes, it is crucial that organisations invest in psychological assessments. However, investing in valid and reliable psychological assessments has become more difficult due to vast cultural diversity South Africa comprises off. The general objective of this study was to explore social desirability in the white Afrikaans group. A qualitative design was used and a quota non-probability sampling method was implemented among white Afrikaans-speaking people of South Africa (N=60), who differed from one another with regard to age, gender and socio-economic status. The measuring instrument was a semi-structured interview, which was based on the phenomenological approach. The results of the interviews were transcribed and captured in Excel. Content analysis was used to interpret the responses in socially desirable themes. Independent psychologists and language and cultural experts were employed in order to validate the initial interpretations. The descriptive terms were reduced through the use of cluster analysis. The analysis included the grouping of synonyms and antonyms, together with the use of dictionaries, literature and knowledge about content. In the representation of social desirability and impression management strategies within the white Afrikaner group, six main themes with sixty sub-themes in total were identified. The six themes are facilitating, gender-based, intellect-openness, interpersonal relatedness, intrapersonal relatedness and value-based. Firstly, to facilitate others by giving advice and guidance will be seen as desirable and make a favourable impression. Secondly, to display characteristics that are typically associated with males and females, such as masculinity and femininity, will be seen as desirable and can make a positive impression. Thirdly, having a unique natural ability or skill and being receptive to new and different ideas will be seen as desirable and make a good impression on others. Fourthly, remaining constructive in one’s relationships, and fifthly, remaining constructive in one’s inner thoughts and possessing inner confidence and having respect will make a favourable impression and can be seen as socially desirable. Lastly, exhibiting moral consciousness and being trustworthy, loyal and reliable will make a positive impression and will be perceived as desirable by the white Afrikaner group. Recommendations for future research and for practice were made. / MCom (Industrial Psychology), North-West University, Potchefstroom Campus, 2014