The aim of this research is to evaluate the process of the 2005 Excellence in Tuition Awards at the University of South Africa. To achieve this aim an investigation was undertaken into (a) the strengths and weaknesses of the 2005 Awards process and (b) possible ways to improve it for the future. The literature study sought to place the rewarding of quality teaching in the broader framework of international excellence in tuition awards, current criteria (both locally and globally) used in evaluating teaching in higher education, and principles of business process management. The qualitative investigation attempted to provide a contextual understanding of Unisa's experience of awarding excellence in tuition, through an exploration of the experiences of those who were directly involved in the 2005 Excellence in Tuition Awards process at Unisa. The findings serve as basis for guidelines for future Awards processes. / Educational Studies / M. Ed.(Open and Distance Learning)

The study examines the effectiveness of the implementation of Developmental Appraisal (DA) within the Integrated Quality Management System (IQMS) in selected secondary schools in Matlosana, North West Province. The methods used to gather information includes the literature review and the empirical investigation, based on the qualitative research approach, which involved six focus group interviews from the six sampled secondary schools in Matlosana Area Project Office, in the North West Province. The review of related literature revealed that there are roles and responsibilities officials are tasked with; processes; challenges; and effective strategies when implementing DA. The empirical investigation revealed that there are challenges that hamper the effective implementation of DA in schools. The challenges include: inadequate support from the Area Project Office; lack of resources for educator development; inadequate time frames for implementation; disruption of normal teaching and learning; lack of honesty on the part of the appraisee and appraiser; and conflict. At the end, the study recommends some strategies that can be used to overcome some of these challenges. / Educational Studies / M. Ed. (Educational Management)

Dissertation / Psychology of Education / M.Ed. (Psychology of Education)

The purpose of this study was to explore the perceptions of secondary school teachers in the Hardap Region Namibia. More specifically, the study explored teachers’ perceptions on how the National External School Evaluation (NESE) impacted teaching and learning in their classrooms. The study employed a qualitative design, using an in-depth face-to-face individual and focus group interviews instruments. Data were collected from twenty two (22) secondary school teachers who were randomly selected from the four (4) evaluated secondary schools in the Region. Thematic interpretive data analysis technique was used to analyse data by inducing themes as they emerge from the data. The findings revealed that Hardap Region secondary school teachers perceived NESE’ as “somewhat valuable”, with some positive and negative impacts on teaching and learning. Secondary school teachers also made some suggestions on how NESE can be improved to impact more positively on teaching and learning in their classroom. / Educational Leadership and Management / M. Ed. (Education Management)

Submitted in fulfilment of the requirement for the Degree of Doctor of Philosophy in Quality, Durban University of Technology, 2017. / The emergence of a highly competitive and integrated international economy, rapid technological innovation, and a growing knowledge base will continue to have a profound impact on the lives of communities. In recent years there has been an international movement towards educational reform, particularly in science education, to meet the need for a sustainable environment, economy, and society. Science education is a key element in developing scientific literacy among today’s and tomorrow’s youth. Recent decades have seen an exponential growth in scientific applications, and one would expect an accompanied increase in science interests in the classroom, as well as an increased understanding of basic science ideas and ways of thinking will follow. However, research has shown that this is not the case. In this study, the researcher, through the research methodology, took an in-depth look at whether the curriculum reform in the Life Science curriculum was forthcoming to lifelong learning. The key questions guiding this study are as follows: (a) What are the perceptions and expectations of grade 12 learners regarding the quality of the Life Sciences curriculum in respect of lifelong learning; (b) What are the perceptions and expectations of grade 12 learners regarding the their Life Sciences educators; (c) What are the perceptions of the grade 12 Life Sciences educators of the relevance of the grade 12 Life Sciences curriculum with a view to lifelong learning; (d) How does the grade 12 Life Sciences curriculum impact on lifelong learning of learners. This study falls within the realm of mixed methods study. Mixed methods encompass both a quantitative and a qualitative study. The study was conducted in the district of Pinetown because in 2013 this district produced the best results in Kwa-Zulu Natal in the National Senior Certificate Life Sciences examination. This study used simple random sampling to obtain the learner participants. The researcher conducted the study in 16 schools and 25 learners from each school were randomly selected. The educator sample comprised 75 grade 12 Life Sciences educators. The SERVQUAL questionnaire was administered to the 400 learners that were randomly selected while; the educator questionnaire was administered to the sample of 75 educators. The findings of the research revealed that educators experienced many challenges which hindered the successful implementation of the Life Sciences curriculum effectively. The quality of the Life Sciences curriculum itself did not that hinge on lifelong learning. It did not have very much relevance to the lives of the learners and as such the learners were learning about things that were abstract to them. Another finding was that educators found it challenging to relate the grade 12 Life Sciences curriculum to the everyday experiences of the learners because time was a limiting factor. The exam driven nature of Life Sciences had resulted in rote memorisation of scientific facts by the students without any or very little attention being paid to analysis and application of knowledge. The inability to evaluate the process of curriculum implementation by curriculum developers could have serious consequences for the learners and communities at large. For any qualitative change to occur in Life Sciences education, the curriculum must undergo a paradigm shift. To encourage schools and teachers to implement this paradigm shift, fundamentally there needs to be an overarching reform of teacher empowerment. In essence, what is needed from the national educational policy makers is a shift towards more evolutionary policy planning which aims to improve the fit between the intention of the curriculum and the conditions on the ground, to blend top-down policy initiative and bottom-up participation and to promote continuous interaction between all policy actors. / D

The majority of learners in South Africa are not native speakers of English, yet English is the dominant language of learning and teaching (LoLT). South African teachers, therefore, have the challenge of ensuring that their learners' literacy skills in English are adequately developed so as to facilitate learning in other curricular areas. This study investigated the way in which two Grade 5 teachers employed at different primary schools in the Eastern Cape province of South Africa taught writing to their English first additional language (EFAL) learners. English is the LoLT at both schools. A qualitative interpretive approach was used to identify factors that shape the ways these teachers handle the teaching of writing. The theoretical framework was informed by Borg's model of teacher cognition (2003) Shulman's conception of teacher knowledge (1987). Data collection methods consisted of interviews, classroom observations and document analysis. In-depth interviews, comprising two semi-structured interviews, two post-lesson informal conversational interviews and one stimulated recall interview were conducted with each teacher. Five of each teacher's writing lessons were observed and audio and video recorded. Samples of learners' written work were also collected. Analysis of the data reveals that the two teachers' beliefs, their experiences as learners themselves and subsequently as teachers, impacted on their pedagogy, as did other contextual factors (including the support they received from subject advisors, time management, and the number and range of learners in their classrooms). It was found that both teachers focused primarily on ensuring that their learners completed their written work so that it could be marked and graded in response to demands from their superiors, rather than on engaging deeply with the processes of writing (brainstorming, drafting, revising etc). Not only does this run counter to the writing pedagogy recommended in the Curriculum and Assessment Policy Statements (CAPS), but it also denies learners the scaffolding needed to help them develop the self-regulation skills needed to become independent writers. These findings demonstrate the need for assisting teachers to shift away from focusing only on learners' performance (testing and grading) towards a stronger emphasis on the process of writing. This would require that teachers develop a deeper understanding of the process/genre approaches to teaching writing advocated by CAPS.

Supervising students at a distance presents numerous social, mental, professional, and individual challenges on the student- supervisor relationship, and on the substance, progress, and conveyance. From the literature review, several tools and technologies are developed to improve academic quality; however, most of these tools and technologies focus on journal articles’ quality rather than student/supervisor relationships. This study aims to develop an academic rating index (ARI) that will show a supervisor’s review by students and provide an interactive forum. The application will serve as an academic supervision teaching-level index that provides an aggregated measure of supervisors’ past and current impact. Thus, the ARI aims to aggregate all academic supervisor ratings and the number of ratings that they received in the entire academic career to complement their citation index. The study will use quantitative coding and programming tools to ensure a good quality system in the development phase. The application and findings of the study contribute to academic service quality. / Operations Management / M. Tech. (Information Technology)

The subject of teacher competencies or knowledge has been a key issue in mathematics education reform. This study attempts to identify and analyze teacher competencies necessary in the orchestration of a problem-centred approach to dynamic geometry teaching and learning. The advent of dynamic geometry environments into classrooms has placed new demands and expectations on mathematics teachers. In this study the Teacher Development Experiment was used as the main method of investigation. Twenty third-year mathematics major teachers participated in workshop and microteaching sessions involving the use of the Geometer's Sketchpad dynamic geometry software in the teaching and learning of the geometry of triangles and quadrilaterals. Five intersecting categories of teacher competencies were identified: mathematical/geometrical competencies. pedagogical competencies. computer and software competences, language and assessment competencies. / Mathematical Sciences / M. Ed. (Mathematical Education)

Within the context of technological development, the needs and preferences of the 21st century student (Generation Y), the changing higher education environment, the increasing use of technology in teaching and learning, and the significant role of online learning facilitators in e-learning, the e-readiness of academic employees became imperative. Thus, considering the importance of academic employees' e-readiness, the primary objective of the study aims to determine the role of key human factors in their e-readiness, with specific focus on personal work profile patterns, preferred learning style and pace and style of technology adoption. The research problem therefore is how to determine the role of these key human factors in the e-readiness of academic employees. In this respect the study argues that the e-readiness assessment of academic employees must be included in the human resource performance appraisal process. The purpose of this research is to develop a framework for assessing the ereadiness of academic employees during their performance appraisals, as well as determining and assessing the role of key human factors in their e-readiness in order to draft an e-profile which will provide guidance in terms of structuring unique training and development approaches for each e-profile. Once accademic employees' e-readiness has been assessed during their performance appraisals, they can be plotted on the framework. The outcome of their e-readiness assessments will reveal their e-profiles, which will portray insight into the presence or absence of particular ereadiness indicators, outlined in an e-readiness construct. Subsequently, a personal development plan can be drafted, making provision for uniquely structured training and development interventions, best suited for each accademic employees' e-profile. The most suitable motivating factors for each employee will also be considered during the drafting of the personal development plan. The empirical research by means of a self-administered questionnaire and a focus group discussion revealed two prominent e-profiles indicating various levels of ereadiness, namely an early adopter-pragmatist-compliance e-profile and an early majority-theorist-steadiness e-profile. The findings made it evident that the traits portrayed by a person belonging to a certain technology adoption category show similarities to traits portrayed by particular learning styles and personal work profile patterns. Certain profiles could be identified, based on trends and similarities pertaining to interpersonal traits. The findings further revealed that with an increase in age and teaching experience of respondents (which also imply an increase in age), the willingness to be assessed on e-readiness declined. It was also determined that the human resource performance management policies and practices at the North-West University (NWU) (which is used as case study), do not make provision for the inclusion of e-readiness in performance appraisals of academic employees. Further it became evident that training and development interventions should not only focus on the technical skill of e-learning, but follow a broader teaching and learning approach, also including the philosophy of e-learning and the use and adaptation of teaching and learning strategies to obtain optimal learner learning. The findings of the study thus supported the need for a framework, providing guidance in this regard. Presently, neither the literature of human resource performance appraisal nor the literature of e-readiness or e-learning makes provision for assessing the e-readiness of academic employees. The study thus contributes to the scholarly discourse and knowledge in the field of public human resource management, as sub-field of Public Administration, by developing a theoretical framework (that currently does not exist), consisting of three matrixes for this purpose to determine the role of the key human factors in the e-readiness of academic employees. / Public Administration / D. Litt. et Phil. (Public Administration)

In recent years, the South African education system has experimented with different appraisal systems in an attempt to evaluate the performance of educators in public schools. Educator appraisal is receiving attention throughout the world as governments become aware of the need to examine educational provision critically to ensure that it is both relevant for and appropriate to, the needs of the youth. Before 1994, the appraisal of educators was mainly based on traditional approaches to evaluate their performance. For instance, it was the responsibility of the inspectors from the Department of Education (DoE) to evaluate the performance of educators in schools. Consequently, a great deal of criticism was levelled at this appraisal system such as the prevalence of political bias in the system, the unchecked power that the inspectors wielded, the incompetence of inspectors and irrelevance of some evaluation criteria and absence of contextual factors. After 1994, there was a paradigm shift from the traditional to the developmental approach to evaluate the performance of educators in public schools. That is, there was a need to develop educators through appropriate appraisal schemes with a view to enhancing their continued professional growth. Therefore, the present education system calls for a decentralised appraisal system, which places greater emphasis on the professional development of educators. Stakeholders such as educators and teacher unions have also made higher demands for improved educator evaluation and professional growth. In 1998, at the Education Labour Relations Council (ELRC), the Department of Education (DoE) agreed to introduce the Developmental Appraisal System (DAS) followed by the Whole-School Evaluation (WSE) in 2001. Both these policies were rejected by educators and their teacher unions since they regarded these appraisal systems as summative, judgmental and that failed to offer opportunities for further development. In August 2003, the DoE and the unions signed two collective agreements, which led to the Integrated Quality Management System (IQMS) and it was intended to integrate and strengthen various components of DAS, WSE and performance measurement (PM). The IQMS was first implemented in South African schools in 2005 with the aim of enhancing the continuing professional growth of educators. Furthermore, the National Department of Education (NDoE) introduced the National Policy Framework on Teacher Education and Development (NPFTED) in 2006. This policy aimed to equip educators to undertake their essential and demanding tasks and to enable them to enhance their professional competence and performance on a continuing basis. Even though the IQMS was introduced as a new system to evaluate the performance of educators and to enhance their professional growth, it does not actually serve its purpose since it is not properly implemented and monitored in schools. Instead of using it as a tool to enhance the professional growth of educators, its emphasis is on getting assessment scores, which are directly related to remuneration. As a result, the ultimate aim of professional development for educators is neglected. This means that the IQMS is regarded as a separate entity that is not linked to the continuing professional growth of educators and its developmental programmes are criticised for being traditional since they are only confined to class visits, which are conducted once or twice a year for PM purposes. Therefore, since the introduction of the IQMS in 2003 and its implementation in 2005 in South African schools, no empirical research has been conducted on the need to link appraisal to professional development in the IQMS in South African schools. The study conducted by Bisschoff and Mathye (2009) focusses on the advocacy of an appraisal system for teachers. Another study conducted by Dhlamini (2009) concentrates on the role of the IQMS to measure and improve teaching and learning in the South African further education and training (FET) sector. Furthermore, the study by Rabichund (2011) focusses on the assessment of the IQMS and its implications for whole school development. Furthermore, the study by Mahlaela (2011) investigates the IQMS as a transformational strategy for teacher development in South Africa. Accordingly, this study builds on these studies and it seeks to investigate how appraisal and professional development can be linked in the IQMS in South African schools. / Educational Leadership and Management / D. Ed. (Education Management)