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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
411

Emotional intelligence, coping and health of non-professional counsellors / Juanca Aucamp

Aucamp, Juanca January 2007 (has links)
Apart from the exceptional landscapes, ideal weather, cultural diversity and other characteristics that typify South Africa, crime and HIV/AIDS are two of the most pressing phrases linked to our country. Victims of crime are at high risk of suffering from post-traumatic stress disorder. Many interventions have been initiated by the government to assist victims in overcoming the effects of crime, HIV/ AIDS and other social health problems on an emotional level, one of which is counselling. The paradigm shift from curing towards caring for HIV/AIDS positive individuals increased the demand for non-professional counsellors. However, without acquiring critical skills and attributes such as emotional intelligence, coping skills and so forth during a professional training programme, non-professional counsellors are at higher risk of suffering from secondary stress disorder. A neglected area as far as non-professional counsellors is concerned, is the well-being of the counsellors. It therefore becomes necessary to conduct research on the health of non-professional counsellors. The objective of this research was to determine the relationship between emotional intelligence, coping and health of non-professional counsellors in the North-West and Gauteng provinces. A cross-sectional survey design with an availability sample (N = 172) was taken from clinics and institutions where counselling was provided to victims of HIV/AIDS and social problems in the North-West and Gauteng Provinces. The Emotional Intelligence Scale, COPE and Health Subscale of the ASSET were used as measuring instruments. The factor analysis confirmed two factors for emotional intelligence, consisting of emotion expression and appraisal and emotion utilisation. Four factors were confirmed for coping, namely approach coping, avoidance, turning to religion and seeking emotional support. Health was found to comprise psychological health and physical health. Pearson product-moment correlation coefficients were used to specify the relationships between the variables. Results showed a statistically significant positive correlation between emotion expression and appraisal, emotion utilisation, as well as approach to coping and seeking emotional support. Emotion utilisation was statistically significantly positively correlated with seeking emotional support. Approach to coping was statistically significantly positively correlated with seeking emotional support, while avoidance was statistically significantly positively correlated with physical health. Turning to religion was statistically significantly positively correlated with seeking emotional support, and psychological health was statistically significantly positively correlated with physical health. Multiple regression analyses showed that nine per cent of the variance in psychological health was predicted by emotion expression, appraisal and emotion utilisation, whereas 19 per cent of the variance in psychological health was predicted by emotional intelligence and approach to coping strategies. The only significant predictors of psychological health were emotion utilisation and avoidance. Furthermore, the multiple regression analyses also showed that 15 per cent of the variance in physical health was predicted by emotion expression and appraisal, emotion utilisation, approach coping, avoidance, turning to religion and seeking emotional support. The only significant predictor of physical health was avoidance. Recommendations were made for future research. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2008.
412

Coping and psychological well-being of university rugby players / C.M.D. Laureano

Laureano, Cynthia Marisa da Silva January 2008 (has links)
University rugby players often pursue academic and semi-professional sporting careers simultaneously which is demanding, stressful and highly competitive. This situation gives rise to individual needs and how they cope with these needs will have an impact on their overall well-being. The needs and coping mechanisms of the senior first and second team rugby players of the North-West University PUK Rugby Institute (NWU-PRT) were determined by means of a focus-group interview, essays and individual interviews. The focus-group interview was conducted with seven senior university rugby players and the essays were completed by 28 senior university rugby players. The individual interviews were conducted with the coach of the senior first team and the sport psychology consultant of the u/19 team. The results identified themes regarding time-management, motivation, injuries, character, coping, and goal-setting. A programme (founded on the experiential learning theory) which focuses on these themes and aimed at facilitating coping and well-being of university rugby players, was developed. The Experiential Learning Programme (ELP) consists of six sessions of one hour duration conducted over two consecutive weeks. The themes of the sessions are; Motivation, Goal-Setting, Time-Management, Coping with Injuries, Emotion-Focused Coping and Individual Zone of Optimal Functioning. A two group (experimental and control) pre-test and post-test design was used and the sample group was drawn from 41 rugby players from the u/19 A training squad of the NWU-PRI. The experimental (n=20) and control (n=21) groups both underwent pre- and post-testing, whereas the ELP was only presented to the experimental group. Post-testing took place one month after the ELP was presented. The battery of tests used to determine the effectiveness of the ELP were, the Affectometer (Kammann & Flett, 1983), Coping Self-Efficacy Scale (Chesney, Folkman & Chambers, 1996), Proactive Attitude Scale (Schwarzer, 1997), Fortitude Questionnaire (Pretorius, 1998) and Cognitive Appraisal Questionnaire (Botha & Wissing, 2005). The results obtained proved the ELP to be effective in facilitating coping and well-being in university rugby players. The experimental group's coping abilities showed great improvement in dealing with life difficulties. They are able to make better use of coping strategies lik, problem-focused coping (d=0.73), the ability to stop unpleasant emotions and thoughts (d=0.73) and to seek out social support from family and friends (d=1.07). They also showed marked improvements in the evaluation (appraisal) of good and/or bad events (d=0.63) and their ability to move towards action (proactive attitude) (d-0.73). The extent of positive emotions (d-0.75) they experienced increased, whereas the extent of negative emotions (d=-0.55) experienced decreased. It can be concluded that the experimental group's sense of well-being was enhanced. The control group showed no improvements in their coping ability or well-being. The improvements in the experimental group's results can, thus, be attributed to the effectiveness of the ELP. A limitation of this study is that these results cannot be generalised to provincial or national rugby players at all levels of competition or to other team sports. The ELP should be presented to small groups for it to be effective. This may limit the number of participants in accordance with the time presenters and participants have available and the number of presenters trained in presenting the ELP. It is recommended that the effectiveness of the ELP should be evaluated at provincial and national level and that the ELP should also be adapted to and evaluated in other team sports. It can be concluded that the ELP programme is ideal for first year university rugby players who may find the transition from high school academics and rugby, to university studies and semi-professional rugby stressful, as it may assist them in coping with personal and sport related stressors and can facilitate their sense of well-being. / Thesis (Ph.D. (Psychology))--North-West University, Potchefstroom Campus, 2009.
413

The impact of full-time Christian ministry on the spiritual well-being of the ministering family's children : a pastoral study / P. Murray

Murray, Petronella January 2009 (has links)
This research focuses on the problem field of those called to full-time Christian work and specifically how the interpretation and implementation thereof has an impact on the spiritual well-being of the adolescents growing up in this context. The purpose of the study is to identify the challenges parents and adolescents experience and to minimise the negative impact thereof through praxis theoretical guidelines for spiritual nurturing. A Biblical perspective on calling to full-time Christian ministry as well as an understanding of the God-given mandate to parents to nurture the spiritual well-being of their family, forms the basis of this research. Insight into the problem field was gained through empirical research conducted by means of structured and unstructured interviews. Adolescents whose parents are presently in full-time Christian work were interviewed by means of a questionnaire as well as an in-depth conversation. Interviews with adults who had grown up in context of full-time Christian work during the 1970's and 1980's gave insight into the long-term impact on spiritual well-being. Parents in full-time Christian work, who are raising adolescents, shared their perspectives and challenges in interviews. Research in the social sciences confirmed the Biblical perspective that the family is the best environment for both adults and children to grow to maturity. Integration of all the dimensions of life is essential for the process growth within the family and is an ongoing dynamic process which continually requires observation, evaluation and change. This study concludes by offering guidelines to parents in full-time Christian work on spiritual nurturing of their family as the primary focus of their ministry. The result of this approach is that the family is restored to its God-ordained position as the epicentre of ministry. Just as Abraham's family was chosen by God to reveal Him to the nations, so, the family in full-time Christian work is called, as a unit, to participate in God's redemption the world. / Thesis (M.A. (Pastoral))--North-West University, Potchefstroom Campus, 2010.
414

Establishing the protocol validity of an electronic standardised measuring instrument / Sebastiaan Rothmann

Rothmann, Sebastiaan January 2009 (has links)
Over the past few decades, the nature of work has undergone remarkable changes, resulting in a shift from manual demands to mental and emotional demands on employees. In order to manage these demands and optimise employee performance, organisations use well-being surveys to guide their interventions. Because these interventions have a drastic financial implication it is important to ensure the validity and reliability of the results. However, even if a validated measuring instrument is used, the problem remains that wellness audits might be reliable, valid and equivalent when the results of a group of people are analysed, but cannot be guaranteed for each individual. It is therefore important to determine the validity and reliability of individual measurements (i.e. protocol validity). However, little information exists concerning the efficiency of different methods to evaluate protocol validity. The general objective of this study was to establish an efficient, real-time method/indicator for determining protocol validity in web-based instruments. The study sample consisted of 14 592 participants from several industries in South Africa and was extracted from a work-related well-being survey archive. A protocol validity indicator that detects random responses was developed and evaluated. It was also investigated whether Item Response Theory (IRT) fit statistics have the potential to serve as protocol validity indicators and this was compared to the newly developed protocol validity indicator. The developed protocol validity indicator makes use of neural networks to predict whether cases have protocol validity. A neural network was trained on a large non-random sample and a computer-generated random sample. The neural network was then cross-validated to see whether posterior cases can be accurately classified as belonging to the random or non-random sample. The neural network proved to be effective in detecting 86,39% of the random responses and 85,85% of the non-random responses correctly. Analyses on the misclassified cases demonstrated that the neural network was accurate because non-random classified cases were in fact valid and reliable, while random classified cases showed a problematic factor structure and low internal consistency. Neural networks proved to be an effective technique for the detection of potential invalid and unreliable cases in electronic well-being surveys. Subsequently, the protocol validity detection capability of IRT fit statistics was investigated. The fit statistics were calculated for the study population and for random generated data with a uniform distribution. In both the study population and the random data, cases with higher outfit statistics showed problems with validity and reliability. When compared to the neural network technique, the fit statistics suggested that the neural network was more effective in classifying non-random cases than it was in classifying random cases. Overall, the fit statistics proved to be effective indicators of protocol invalidity (rather than validity) provided that some additional measures be imposed. Recommendations were made for the organisation as well as with a view to future research. / Thesis (M.Sc. (Human Resource Management))--North-West University, Potchefstroom Campus, 2010.
415

An exploration of personal, relational and collective well-being in nursing students during their training at a tertiary education institution / Kirsten Watkins

Watkins, Kirsten Doné January 2010 (has links)
Nursing students are part of the larger nursing community, and their well-being is closely related to that of the community in which they function. Various reports indicate that the South African nursing profession is in crisis due to staff shortages and poor working conditions. Insufficient numbers of registered nurses are entering the profession, and the resultant work pressure, especially for nurses working in the public sector, increases the risk of burnout. A pressing need exists for nursing students to graduate and enter the workforce to alleviate the serious staff shortage. The aim of the research was to explore the different dimensions of well-being as described by nursing students during their nursing studies. A purposive and availability sample was used to explore the experiences of first-year students of the School of Nursing Science at the North-West University during 2008. Qualitative data-gathering methods included in-depth interviews, focus group discussions, personal diaries and visual data-gathering methods such as collages and the Mmogo-method™. A secondary analysis of the qualitative data obtained during 2008 was conducted, and the findings were complemented by a qualitative, exploratory and inductive design to explore the experiences of the same students in the same context two years later in 2010. A case study method was used to explore the experiences of the students. Themes that emerged from the data gathered during the first and the second phase of the research relate to the three sites of well-being as described by Prilleltensky and Prilleltensky (2006), namely personal, relational and collective well-being. Well-being in this research refers to the complexity inherent in the multifaceted profession of nursing and is understood as optimal functioning in all aspects of the person in relation to other people as well as the broader context of the nursing community. The findings should be contextualised against the many adverse circumstances to which students are exposed during their first weeks of training. Many of the students are away from home, often for their first time, and they have to adapt to academic workloads and practical training hours as well as acquire the coping skills needed to manage these new challenges. The students in this study reported high levels of stress and anxiety during their training and said they felt under pressure because of the long hours and heavy workloads. Despite this pressure, many of the students maintained a positive attitude and reiterated their desire to become nurses. Relational well-being included support from friends, family members and lecturers. These were important sources of support for the students. Collective well-being was a major concern, and the students were outspoken about the unhealthy broader context in which they had to function. The situation in the nursing community generally is reflected in the training of nurses. This research highlighted a collective environment that was not conducive to the holistic well-being of the student nurses in the study. Such well-being is crucial as they enter the workforce and face the challenges encountered there. / Thesis (M.A. (Research Psychology))--North-West University, Potchefstroom Campus, 2010.
416

Job insecurity, burnout, job engagement and psychological well-being of workers at a government organisation / Elrie Viljoen

Viljoen, Elrie January 2004 (has links)
The effect of globalisation and the changing world of work place demands on organisations for better performance and competitiveness. The result is large-scale workforce reductions, outsourcing and unemployment, which is taking its toll on the emotional well-being of employees. In an attempt to reduce costs, organisations put pressure on employees who remain at work to modify their jobs, accept alternative employment conditions/positions, or to relocate, all of which are strengthening job insecurity, and leads to employees working harder in order to keep their jobs (Biking, 1999). These factors will lead to tired employees. Shirom (1989) claims that exhaustion is the most important dimension regarding burnout. Internationally, the changing work environment is causing people to experience higher levels of job insecurity. In South Africa we do not only have the impact of globalisation, but our country has also gone through major political changes. Celebrating 10 years of democracy the workers at government organisations are faced with numerous challenges that have an impact on job insecurity, burnout, job engagement and psychological well-being. The primary objective of this research was to examine the relationship between job insecurity, burnout, job engagement and psychological well-being of workers at a government organisation. The measuring instruments that were used are the Job Insecurity Survey Inventory (JISI), the Oldenburg Bumout Inventory (OLBI), the Utrecht Work Job engagement Scale (UWES), and the General Health Questionnaire (GHQ). A cross-sectional survey design was conducted among 500 employees of a government organisation. A response of 296 completed questionnaires was received Results demonstrated a practical significance between Job Insecurity and Job engagement as well as between Job Insecurity and General Health and between Job Insecurity and the exhaustion disengagement scale of the OLBI. It was found that increased job insecurity is associated with decreased work job engagement and poorer general health. Multiple regression analysis indicated that 22% of the variance in job engagement as measured by the OLBI was predicted by job insecurity and 8% of the variance in exhaustion as measured by the OLBI was explained by job insecurity. Further it indicated 14% of the variance in job engagement as measured by the UWES was predicted by job insecurity. A total of 17% of the variance in general health can be explained by job insecurity. Levels of job insecurity, as well as burnout were found to be average. Positive results for job engagement were found, measuring slightly above average. Results indicated good health as measured by this study. Recommendations for the organisation and future research were made / Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2005.
417

A psychological perspective on God-belief as a source of meaning and well-being / E. Karen van der Merwe

Van der Merwe, Eveline Karen January 2009 (has links)
The aim of this study was to explore God-belief as a source of meaning and psychological well-being qualitatively and through the review of literature. The study is embedded in the growing field of Psychology of Religion. In the first article, a literature overview regarding the field of Psychology of Religion, and specifically research done in the South African context, was reported. The key constructs spirituality and religiousness were investigated and defined. It was argued that traditional African religion and spirituality have unique characteristics and that Western, mostly Christian-based, research does not necessarily reflect the South African psycho-religious landscape. Articles published in the South African Journal of Psychology over the 10-year period 1997 to 2006 were analysed to ascertain the extent of South African research in this field. The necessity of continued research in this field in order to expand and enrich psychological discourse became clear. The second article investigated the reasons for humans' religiousness, the influence of religion on people's perspective on life and the importance of understanding the impact of religion on human functioning. It was shown that homo sapiens evolved to be religious and that religiousness therefore is a fundamental aspect of humanness. Untestable ontological and cosmological assumptions (mostly religiously informed) permeate people's worldviews and more or less unconsciously influence their decisions, their openness to new perspectives and their judgement and prejudices. This fact is not necessarily generally understood or recognised. The importance of helping professionals understanding their own assumptions and acknowledging those of their clients was illustrated in the context of education. The third article reported on the qualitative, interpretive case study in which the God-belief of a group of Christians from an African context was analysed and interpreted in terms of the participants' creation of meaning and their psychological well-being. Interviews were conducted with twelve participants, eight male and four female, ranging in age between twenty-five and sixty-five years, in sessions of between one hour and one and a half hours. The transcribed interviews, notes on personal reactions, insights, beliefs and discussions with knowledgeable individuals accumulated during the research process and noted in a research journal as well as literature were the sources of data for the thick description of the experiences of the participants. The description focused on participants' knowledge of God (God-concept), experience of their relationship with God (God-image) and their understanding of life. The contribution of their God-belief to their sense of meaning and psychological well-being was the leitmotiv of the description. The final conclusions were inter alia that the God-belief and mostly the God-image that participants hold, are a deep source of meaning, especially under unfavourable life circumstances and that aspects of participants' psychological well-being, e.g. a sense of self-worth, aspects of attachment and ability to cope with adversity, seem to stem from both the meaning that they create through their God-belief as well as the relationship they experience with their God. More South African research in the field of Psychology of Religion is called for, and professionals (e.g. therapists, clergy and educators) need to develop an understanding of and sensitivity to spirituality through their professional training. / Thesis (Ph.D. (Psychology))--North-West University, Vaal Triangle Campus, 2009.
418

The parent-adolescent relationship and the emotional well-being of adolescents / Vicki Koen.

Koen, Vicki January 2009 (has links)
It is well known that adolescence is a difficult stage of development, involving various aspects of development, namely biological, cognitive, social and emotional development. More recent research indicates that the turbulence and stress in adolescence are exaggerated to a great extent (Berk, 2006); yet the youth of today seem increasingly unhappy. Eating disorders, depression and suicide are some of the problems that occur more frequently in adolescence than before adolescence (Barlow & Durand, 2005). Adolescence may also involve that youth become reluctant to spend time with their parents and that they become more likely to engage in arguments with their parents. Research indicates that both parents and adolescents report that they feel less close to each other during this time (Steinberg & Morris, 2001). The purpose of this study was to investigate what adolescents' experiences were of their relationship with their parents, what influence the parent-adolescent relationship (as perceived by the adolescent) has on adolescent emotional-well-being, as well as to determine whether or not adolescents' emotional well-being can be predicted by the parent-adolescent relationship. A quantitative cross-sectional survey research design was used for the purpose of this study. The selected sample included grade 9 to l I learners at various secondary schools who fitted the selection criteria (N = 257). Data collection took place by means of various validated questionnaires to measure the parent-adolescent relationship: The Family Satisfaction Scale (Olson & Wilson, 1982), The Parent- adolescent Communication Scale (Barnes & Olson, 1982), The Inventory of Parent and Peer Attachment (IPPA) of Armsden and Greenberg (1987). To measure adolescent emotional well-being, The Emotional Intelligence Scale (E LS) of Schutte et al. ( 1998), The Fortitude Questionnaire (FORQ) of Pretorius ( 1997), The Affectometer (AFM) of Kammann and Flett ( l 983), The General Hea lth Questionnaire (GHQ) of Goldberg and Hillier ( 1979) and a biographical questionnaire were used to gather demographic information. There were a total of 152 questions, and it took 30-45 minutes to complete. Data analysis was done by means of descriptive stati stics, reliabi lity and validity indices, correlation indices and t-tests; and Cohen's practical effect size was used to investigate significant differences. The results of the study indicate that the majority of adolescents in the research group rate their relationship with their parents positively, although significant differences were found between genders with regard to family satisfaction and between cultures with regard to parent-adolescent communication. The results also seem to indicate that higher manifestations of aspects of emotional well-being are experienced by the African youth than the white participants; and that a healthy parent-adolescent relationship can have a positive influence on adolescent emotional well-being. The parent-adolescent relationship served as a predictor of adolescent emotional well-being, while attachment anger and family cohesion were found to be the strongest predictors of this. / Thesis (M.A. (Psychology))--North-West University, Vaal Triangle Campus, 2010.
419

Job insecurity, general health and resilience of teachers in the Sedibeng West District / by Puleng Christinah Mofokeng.

Mofokeng, Puleng Christinah January 2008 (has links)
The world of work in South Africa has and is still changing. These changes include the introduction of the Employment Equity Act, Broad Based Black Economic Empowerment and the advancement in technologies. In addition, South Africa is now a globalised country and this means that it is faced with the challenge of keeping up with the trends of doing business and working in line with other globalised countries. The effect of tllis in the teaching environment may be linked to the high demands and changes placed on teachers. They have to increase the standard of education and change old ways of teaching. With these rapid changes and demands teachers may feel that they are not competent enough and have limited resources to achieve what it is expected of them by the Government. Consequently, this causes a feeling of job insecurity amongst teachers, especially when they feel that what the government is demanding of them do not compare to the resources available. Job insecurity has an influence on the individual as well as the organisation. On the individual's side, it results in reduced levels of psychological well-being characterised by incidents such as anxiety, social dysfunction, irritation and strain-related psychosomatic complaints. With regard to the organisation, some individuals psychologically withdraw from the job or the whole organisation when they experience a feeling of job insecurity. In addition, there is an increase in absenteeism. Although a feeling of job insecurity is a reality in thc South African world of work, only limited numbers of programmes are implemented to address the problem. To overcome a feeling of job insecurity, employees need to be resilient. When faced with challenges, stressful events and changes individuals cope and adapt in varied ways and show varying degrees of resilience. Furthermore, there is a lack of research on the relationship between job insecurity, general health and resilience of teachers in South Africa. The objective of this study was to determine whether a relationship exist between job insecurity, general health and resilience. The cross-sectional research design was used with a survey technique to collect data from an available random sample of teachers in the Sedibeng West District. The measuring battery consisted of four questionnaires namely; a Job Insecurity Questionnaire (JIQ), 28-item version of the General Health Questionnaire (GHQ), Resilience Scale (RS) and a Biographical Questionnaire. A positive correlation was obtained between job insecurity and psychological distress, suggesting that increased levels of job insecurity are associated with increased levels of psychological distress. Negative correlations were found between job insecurity and resilience as well as resilience and general health, suggesting that individuals who have high levels of resilience also have low levels on job insecurity and psychological distress respectively. A statistically significant difference was found on job insecurity with regard to cultural groups and the employment contract of teachers. Conclusions were drawn from the findings and recommendations were made for the Department of Education and future research. / The world of work in South Africa has and is still changing. These changes include the introduction of the Employment Equity Act, Broad Based Black Economic Empowerment and the advancement in technologies. In addition, South Africa is now a globalised country and this means that it is faced with the challenge of keeping up with the trends of doing business and working in line with other globalised countries. The effect of this in the teaching environment may be linked to the high demands and changes placed on teachers. They have to increase the standard of education and change old ways of teaching. With these rapid changes and demands teachers may feel that they are not competent enough and have limited resources to achieve what it is expected of them by the Government. Consequently, this causes a feeling of job insecurity amongst teachers, especially when they feel that what the government is demanding of them do not compare to the resources available. Job insecurity has an influence on the individual as well as the organisation. On the individual's side, it results in reduced levels of psychological well-being characterised by incidents such as anxiety, social dysfunction, irritation and strain-related psychosomatic complaints. With regard to the organisation, some individuals psychologically withdraw from the job or the whole organisation when they experience a feeling of job insecurity. In addition, there is an increase in absenteeism. Although a feeling of job insecurity is a reality in the South African world of work, only limited numbers of programmes are implemented to address the problem. To overcome a feeling of job insecurity, employees need to be resilient. When faced with challenges, stressful events and changes individuals cope and adapt in varied ways and show varying degrees of resilience. Furthermore, there is a lack of research on the relationship between job insecurity, general health and resilience of teachers in South Africa. The objective of this study was to determine whether a relationship exist between job insecurity, general health and resilience. The cross-sectional research design was used with a survey technique to collect data from an available random sample of teachers in the Sedibeng West District. The measuring battery consisted of four questionnaires namely; a Job Insecurity Questionnaire (JIQ), 28-item version of the General Health Questionnaire (GHQ), Resilience Scale (RS) and a Biographical Questionnaire. A positive correlation was obtained between job insecurity and psychological distress, suggesting that increased levels of job insecurity are associated with increased levels of psychological distress. Negative correlations were found between job insecurity and resilience as well as resilience and general health, suggesting that individuals who have high levels of resilience also have low levels on job insecurity and psychological distress respectively. A statistically significant difference was found on job insecurity with regard to cultural groups and the employment contract of teachers. Conclusions were drawn from the findings and recommendations were made for the Department of Education and future research. / Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2008.
420

Job insecurity, burnout, job engagement and psychological well-being of workers at a government organisation / Elrie Viljoen

Viljoen, Elrie January 2004 (has links)
The effect of globalisation and the changing world of work place demands on organisations for better performance and competitiveness. The result is large-scale workforce reductions, outsourcing and unemployment, which is taking its toll on the emotional well-being of employees. In an attempt to reduce costs, organisations put pressure on employees who remain at work to modify their jobs, accept alternative employment conditions/positions, or to relocate, all of which are strengthening job insecurity, and leads to employees working harder in order to keep their jobs (Biking, 1999). These factors will lead to tired employees. Shirom (1989) claims that exhaustion is the most important dimension regarding burnout. Internationally, the changing work environment is causing people to experience higher levels of job insecurity. In South Africa we do not only have the impact of globalisation, but our country has also gone through major political changes. Celebrating 10 years of democracy the workers at government organisations are faced with numerous challenges that have an impact on job insecurity, burnout, job engagement and psychological well-being. The primary objective of this research was to examine the relationship between job insecurity, burnout, job engagement and psychological well-being of workers at a government organisation. The measuring instruments that were used are the Job Insecurity Survey Inventory (JISI), the Oldenburg Bumout Inventory (OLBI), the Utrecht Work Job engagement Scale (UWES), and the General Health Questionnaire (GHQ). A cross-sectional survey design was conducted among 500 employees of a government organisation. A response of 296 completed questionnaires was received Results demonstrated a practical significance between Job Insecurity and Job engagement as well as between Job Insecurity and General Health and between Job Insecurity and the exhaustion disengagement scale of the OLBI. It was found that increased job insecurity is associated with decreased work job engagement and poorer general health. Multiple regression analysis indicated that 22% of the variance in job engagement as measured by the OLBI was predicted by job insecurity and 8% of the variance in exhaustion as measured by the OLBI was explained by job insecurity. Further it indicated 14% of the variance in job engagement as measured by the UWES was predicted by job insecurity. A total of 17% of the variance in general health can be explained by job insecurity. Levels of job insecurity, as well as burnout were found to be average. Positive results for job engagement were found, measuring slightly above average. Results indicated good health as measured by this study. Recommendations for the organisation and future research were made / Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2005.

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