Abstract [sv]I en omvärld av ständiga förändringar är det ofrånkomligt att arbetsmarknaden kommer att behöva förändras i samma takt. Detta ställer stora krav på organisationer att vara flexibla och anpassa sig till rådande arbetsklimat samt till nya generationers krav på arbetsgivare. Syftet med denna studie var att undersöka om arbetsmetoden Appreciative inquiry skulle kunna underlätta de anpassningar och förändringsarbete som kommer att ske allt mer frekvent. I studien presenteras resultatet av 10 semistrukturerade intervjuer från en medelstor organisation i byggbranschen. Intervjuerna tematiseras och centrerades ner till två teman: platt organisation och ledarskap. Resultatet av studien visade att deltagarna upplevde organisationen som positiv med högt i tak och utbyte mellan både anställda och chefer. Utifrån tidigare forskning kunde resultatet diskuteras. Det framgick att några av respondenterna redan upplevde att metoden användes på arbetsplatsen, medan vissa poängterade fördelen av anpassning för att fortsätta vara attraktiva på arbetsmarknaden. / Abstract [en]In a world of constant change, the job market will inevitably have to change at the same pace. This places great demands on organizations to be flexible and adapt to the prevailing work climate as well as to new generations' demands on employers. The purpose of this study was to investigate whether the work method Appreciative inquiry could facilitate the adaptations and change work that will take place more and more frequently. The study presents the results of 10 semi-structured interviews from a medium-sized organization in the construction industry. The interviews are themed and centered down to two themes: flat organization and leadership. The results of studies showed that the participants experienced the organization as positive with a open minded atmosphere and exchange between both employees and managers. Based on previous research, the results could be discussed. It appeared that some of the respondents already felt that the method was used in the workplace, while some pointed out the advantages of the adaptation to remain attractive in the labor market.

The epidemic of child sexual abuse transcends all superficial boundaries, and adult survivors comprise a significant portion of most church congregations. This project examines the ongoing devastation wrought by child sexual abuse and shows how the hope within basic beliefs of Christianity applies to the struggles of adult survivors. A series of individual conversations will increase pastors’ awareness of the problem and offer tools for non-targeted ministry with survivors, using principles of appreciative inquiry. The project advocates for the use of preaching to acknowledge both the evil of child sexual abuse, and the power of the gospel to bring healing and restoration.

The aim of this study was to determine the impact of appreciative inquiry (AI) on the development of organisational culture after a merger. The empirical study was con-ducted among the employees of a telecommunications company in South Africa. AI was conducted after a merger of teams within a department of the organisation to assist in the development of a new and combined team culture. Interactive qualitative analysis (IQA) was used to determine the impact of AI on the new culture. The sample size for the study was 35 for the AI session and 20 for the IQA. A qualitative approach was adopted in this study in order to understand and explore the experiences of individuals who had recently been a part of the change process. The research design was based on IQA, a structured approach which constructs a systematic representation of the experience. It was found that AI allowed the teams to gain a new understanding of and insight into what it meant to work together as a unit. A significant difference was noted in the IQA facilitation that was performed six months after the AI session. This re-search therefore confirmed that the AI had a significant positive impact on the culture of the organisation under investigation. / Industrial and Organisational Psychology / M. Com. (Industrial and Organisational Psychology)

Attutforska och definiera vilka faktorer som bygger upp en långsiktigt hållbarverksamhet med välmående och flexibla medarbetare är viktigt i ett samhälle medkrav på snabba förändringar. Appreciative leadership är en ledarskapsfilosofivars praktik i teorin kommer ur de fem kärnstrategier (5 I) och vars förväntadeeffekter starkt korrelerar med det som i litteraturen be-skrivs somfriskfaktorer i arbetslivet. Syftet med arbetet är att bidra med kunskap kringhur de fem kärnstrategierna kan omsättas i praktik och utforska om utövandetger effekter på den psykosociala arbetsmiljön. I studien användes mixed methodsoch resultatet har sin grund en kvantitativ enkät som följdes upp medkvalitativa djupintervjuer samt fokusgrupp. Till grund för resultatet låg ocksåövergripande observationer samt dokumentanalys. Resultatet visar att samtligafem kärnstrategier i hög grad finns närvarande i verksamheten och att samtligamed-arbetare skattade och beskrev sin psykosociala arbetsmiljö som utmärkt. Detkunde också konstateras att utövande av de fem kärnstrategierna i verksamhetentill stor del sker genom ett antal väl valda arbetssätt och metoder, blandannat en stark hjälpande kultur, inre ledarskap och klar kommunikation. Iresultatet går även att utläsa att det finns utmaningar med arbets-sättet ochatt det finns några grundläggande förutsättningar som beskrivs viktiga för attarbets-sättet som helhet ska fungera, däribland hög grundbemanning och starkgemensam värde-grund. Utifrån att kärnstrategiernas praktiska utövande isamtliga steg i studien beskrivs bidra till arbetslivets friskfaktorer ärslutsatsen att det är högst troligt att ett medvetet och praktiskt utövande av5 I kan bidra till en hälsosam arbetsplats, öka arbetsglädjen och iförlängningen minska risken för arbetsrelaterad ohälsa. / In a society   which demands rapid change, exploring and defining which factors build up a   long-term sustainable organisation with prosperous and flexible employees is   important. Appreciative leadership is a leadership philosophy which can be   split into five core strategies. (5 I) These strategies strongly correlate   with what is described in the literature as ”health factors” in the work   environment. The purpose of this study was to discover how the five core   strategies can be put in to practice and to explore what effect this has on   the psychosocial work environment. The study used mixed methods and the   result is based on a quantitative questionnaire that was followed up by   qualitative in-depth interviews and focus group. The basis for the result was   also general observation and a brief literature review. The result showed   that all five core strategies were present in the organization and that all   em-ployees described their psychosocial environment as excellent. It was also   noticed that the practice of the five core strategies in the organization   takes place through a number of well-chosen methods, including a strong   supportive culture, internal leadership and clear communi-cation. The result   also revealed that there were challenges with the actual way of working and   that there were some basic conditions that were described as important for   the method as a whole. These included high staffing and strong common values.   The practice of the core stra-tegies were described as contributing to the   health factors of working. It was concluded that it is highly likely that a   conscious practice of 5 I can contribute to a healthy work place, increase   work satisfaction and in the long term decrease the risk for work-related   illness. / <p>2019-06-27</p>

Samhället förändras med nya utmaningar. Detta skapa behovet för att organisationer ökar takten för att möta förändringen. Det innebär att arbetssätt och standardisering, kan bidrag till verksamhetsutveckling. Uppsatsen därmed undersökte and presenterade resultat som kan hjälpa ledare i olika organisationer att förstå ledarskaps betydelse för ständiga förbättringar både internt och med andra organisationer. Studien som genomfördes på LBS Kreativa gymnasiet med intervju, enkät, observation och dokumentanalys som datainsamlingsverktyg, visade att skolan/organisationen, med hjälp av relations-baserat ledarskap, arbetar med transparens och öppenhet. Detta arbetssätt har bidragit till en förändrade arbetskultur och dokumenterade organisationens arbete med ständiga förbättringar. I fortsättningsvis, visade sig att lärarna, vårdnadshavare och leverantör är nöjda. Resultat visade också att samarbetet mellan skolan och sin leverantör inte var en återkommande punkt i skolans systematiska kvalitetsarbeten / The changes experienced in society presents challenges that demands for reciprocal approach on continuous improvement within organizations. This entails fashioning work ways and standards that can adapt to these changes; a task that leaders or prospective leaders should be conversant with. Thus, this study investigates and present results that could assist leaders in understanding the importance of their engagement in continuous improvement as well as the relationship with partners. Investigation through means of interview, survey, observation and documents analysis were conducted at LBS Creative Senior High School (LBS Kreativa Gymnasiet). The research presented description of how the school through its various leaders work consistently with improving the school and its students. The result showed that the school, through relational leadership perspective operates with transparency, openness and the engagement of teaching and non-teaching staffs, which have enabled the transformation of work-culture to one that is consistence with improvement. The result also showed that the transformation has contributed to satisfaction as experienced by teachers, parents/guardians and partners, however partnership with companies was based on an order-deliver relationship and thus was not necessary to be part of the school’s continuous improvement plan. / <p>2018-06-27</p>

The aim of this study was to determine the impact of feedback on organisational culture change. The empirical study was conducted among the employees of a financial institution in South Africa by means of a one-group Pre-test-Post-test design using the Corporate Culture Lite Questionnaire. The sample size for the pre-test and post-test measurement was 1584 and 927 employees respectively. A total of 203 feedback sessions were facilitated in five business units after the pre-test measurement according to the survey feedback approach. The data of the two measurements were compared using independent t-tests and p-values, to determine any areas of statistical and practical significant differences. The results indicate that in one of the five business units there was a practical significant difference between the two measurements of organisational culture on ten of the dimensions. This research therefore confirms that feedback has a limited impact on organisational culture change. / Industrial and Organisational Psychology / M. Comm. (Industrial Psychology)

Esta tese se ocupa da educação dos profissionais de saúde a qual vem sendo (re)discutida, amplamente no mundo. De acordo com a Organização Mundial da Saúde, a educação dos profissionais de saúde ainda é considerada fragmentada, descontextualizada e produtora de um currículo estático ao avaliar a dinâmica de mudanças que ocorre nessa área. No Brasil, destaco o movimento da Educação Permanente em Saúde (EPS) que propõe uma mudança na formação a fim de orientar os profissionais de saúde para o trabalho no Sistema Único de Saúde. O conceito de Educação Permanente é uma proposta educativa destinada a intervir e provocar reflexões sobre o processo de trabalho direcionado a melhorar a qualidade do serviço e das condições laborais: educação no trabalho, pelo trabalho e para o trabalho. Assim, essa tese objetivou: compreender como práticas pedagógicas de EPS são utilizadas na formação de profissionais em saúde em uma Residência Multiprofissional em Saúde e analisar como o processo reflexivo-dialógico desenvolvido em uma Residência Multiprofissional em Saúde com seus preceptores gera mudanças ao longo das fases de uma Pesquisa Apreciativa.Este estudo é caracterizado como um Estudo Apreciativo Crítico porque articula a metodologia Pesquisa Apreciativa com a Teoria Crítica Social. Utilizo como orientação teórica a EPS e seus conceitos atrelados ao teórico social crítico Paulo Freire. Este estudo foi implementado no Programa de Residência Integrada Multiprofissional do Hospital de Clínicas de Porto Alegre. Os participantes essa pesquisa foram sete preceptores da referida Residência. Como estratégia para produção dos dados, foram realizados grupos de discussões com os preceptores. A metodologia foi organizada em quatro estágios que constituem um ciclo 4D: Discovery, Dream, Design e Destiny. Cada fase foi desenvolvida em um objetivo específico. A análise de dados foi realizada de acordo com Green et al (2007), Silverman (2000) e Denzin e Lincoln (2000). Como principais resultados estão a identificação das melhores práticas desenvolvidas pelos preceptores, como a consulta multiprofissional, o acolhimento dos residentes e as ações integradas entre as diferentes ênfases da Residência. Em relação aos sonhos dos preceptores, destacamos os estágios vivências, a integração da residência médica com a residência multiprofissional e a valorização financeira dos preceptores. Além disso, saliento a construção da proposta de formação pedagógica para a Residência que foi a criação de um Núcleo pedagógico de Educação Permanente em Saúde. Este estudo convidou os participantes a refletirem criticamente sobre suas práticas em seu espaço de trabalho em um processo dialógico, reflexivo e participativo, pois oportunizou que os preceptores tenham a possibilidade de tornarem-se agentes de mudança, logo, sujeitos de um processo construído coletivamente. Com este estudo, esperamos que os preceptores possam atuar de modo participativo na pesquisa, se sintam coautores e valorizados, além de ampliar o diálogo em torno da problemática da EPS contextualizando-a no espaço da residência multiprofissional. / The education of health professionals during their career is being extensively re-discussed in the world. According to the World Health Organization (WHO) the education of health profes-sionals still considered fragmented, out of the context and it is the producer of a static curricu-lum when assessing the dynamicity of changes which occurs in this area. The concept of Con-tinuing Education in Health is an educational proposal to intervene and provoke reflections on the work process aimed at improving service quality and labor conditions: education in work, education through work and for the work. This thesis aimed: understand how pedagogical prac-tices of Continuing Education in Health is used on multiprofessional residences in health and analyze how the reflexive-dialogic process generates changes throughout the phases of appre-ciative inquiry. This study is characterized as a Critical Appreciative Study because it applies the methodology of appreciative inquiry articulated in the Social Critical Theory. I appliyed the theoretical guidance the Continuing Education in Health and its concepts linked to the critical social theorist Paulo Freire. This research was conducted at Multiprofessional Residence Pro-gram, which is developed in the Hospital de Clínicas de Porto Alegre, Brazil. The participants were seven Residency preceptors. As a data collection strategy groups of discussions through meetings with these preceptors were conducted. The methodology was organized into four stages which constitute a 4D cycle: Discovery, Dream, Design e Destiny. Each stage was de-veloped in a specific objective. The data analysis was conducted according to Green et al (2007), Silverman (2000) and Denzin e Lincoln (2000). The main results are the identification of the best practices developed by the teachers, the multiprofessional consultation, the reception of the residents and the actions integrated between the different emphases of the Residence. As dreams of preceptors, they highlight the steps, the integration between the Medical Residence and the Multiprofessional Residence and also a better wage for preceptors. In addition, I High-lighted the construction of the pedagogical training proposal for the Residence: a creation of a Pedagogical Nucleus of Permanent Education in Health. During the study, the participants were invited to reflect critically on their practices in the work space in a dialogical process, Reflective and participatory process that gave the possibility of becoming agents of change, subjects of a collectively constructed process. The study points to the possibility that preceptors feel them-selves to be co-authors and valued, in addition to broadening the dialogue around the problem of Continuing Education in Health contextualizing it in the space of the multiprofessional res-idence.

Esta tese se ocupa da educação dos profissionais de saúde a qual vem sendo (re)discutida, amplamente no mundo. De acordo com a Organização Mundial da Saúde, a educação dos profissionais de saúde ainda é considerada fragmentada, descontextualizada e produtora de um currículo estático ao avaliar a dinâmica de mudanças que ocorre nessa área. No Brasil, destaco o movimento da Educação Permanente em Saúde (EPS) que propõe uma mudança na formação a fim de orientar os profissionais de saúde para o trabalho no Sistema Único de Saúde. O conceito de Educação Permanente é uma proposta educativa destinada a intervir e provocar reflexões sobre o processo de trabalho direcionado a melhorar a qualidade do serviço e das condições laborais: educação no trabalho, pelo trabalho e para o trabalho. Assim, essa tese objetivou: compreender como práticas pedagógicas de EPS são utilizadas na formação de profissionais em saúde em uma Residência Multiprofissional em Saúde e analisar como o processo reflexivo-dialógico desenvolvido em uma Residência Multiprofissional em Saúde com seus preceptores gera mudanças ao longo das fases de uma Pesquisa Apreciativa.Este estudo é caracterizado como um Estudo Apreciativo Crítico porque articula a metodologia Pesquisa Apreciativa com a Teoria Crítica Social. Utilizo como orientação teórica a EPS e seus conceitos atrelados ao teórico social crítico Paulo Freire. Este estudo foi implementado no Programa de Residência Integrada Multiprofissional do Hospital de Clínicas de Porto Alegre. Os participantes essa pesquisa foram sete preceptores da referida Residência. Como estratégia para produção dos dados, foram realizados grupos de discussões com os preceptores. A metodologia foi organizada em quatro estágios que constituem um ciclo 4D: Discovery, Dream, Design e Destiny. Cada fase foi desenvolvida em um objetivo específico. A análise de dados foi realizada de acordo com Green et al (2007), Silverman (2000) e Denzin e Lincoln (2000). Como principais resultados estão a identificação das melhores práticas desenvolvidas pelos preceptores, como a consulta multiprofissional, o acolhimento dos residentes e as ações integradas entre as diferentes ênfases da Residência. Em relação aos sonhos dos preceptores, destacamos os estágios vivências, a integração da residência médica com a residência multiprofissional e a valorização financeira dos preceptores. Além disso, saliento a construção da proposta de formação pedagógica para a Residência que foi a criação de um Núcleo pedagógico de Educação Permanente em Saúde. Este estudo convidou os participantes a refletirem criticamente sobre suas práticas em seu espaço de trabalho em um processo dialógico, reflexivo e participativo, pois oportunizou que os preceptores tenham a possibilidade de tornarem-se agentes de mudança, logo, sujeitos de um processo construído coletivamente. Com este estudo, esperamos que os preceptores possam atuar de modo participativo na pesquisa, se sintam coautores e valorizados, além de ampliar o diálogo em torno da problemática da EPS contextualizando-a no espaço da residência multiprofissional. / The education of health professionals during their career is being extensively re-discussed in the world. According to the World Health Organization (WHO) the education of health profes-sionals still considered fragmented, out of the context and it is the producer of a static curricu-lum when assessing the dynamicity of changes which occurs in this area. The concept of Con-tinuing Education in Health is an educational proposal to intervene and provoke reflections on the work process aimed at improving service quality and labor conditions: education in work, education through work and for the work. This thesis aimed: understand how pedagogical prac-tices of Continuing Education in Health is used on multiprofessional residences in health and analyze how the reflexive-dialogic process generates changes throughout the phases of appre-ciative inquiry. This study is characterized as a Critical Appreciative Study because it applies the methodology of appreciative inquiry articulated in the Social Critical Theory. I appliyed the theoretical guidance the Continuing Education in Health and its concepts linked to the critical social theorist Paulo Freire. This research was conducted at Multiprofessional Residence Pro-gram, which is developed in the Hospital de Clínicas de Porto Alegre, Brazil. The participants were seven Residency preceptors. As a data collection strategy groups of discussions through meetings with these preceptors were conducted. The methodology was organized into four stages which constitute a 4D cycle: Discovery, Dream, Design e Destiny. Each stage was de-veloped in a specific objective. The data analysis was conducted according to Green et al (2007), Silverman (2000) and Denzin e Lincoln (2000). The main results are the identification of the best practices developed by the teachers, the multiprofessional consultation, the reception of the residents and the actions integrated between the different emphases of the Residence. As dreams of preceptors, they highlight the steps, the integration between the Medical Residence and the Multiprofessional Residence and also a better wage for preceptors. In addition, I High-lighted the construction of the pedagogical training proposal for the Residence: a creation of a Pedagogical Nucleus of Permanent Education in Health. During the study, the participants were invited to reflect critically on their practices in the work space in a dialogical process, Reflective and participatory process that gave the possibility of becoming agents of change, subjects of a collectively constructed process. The study points to the possibility that preceptors feel them-selves to be co-authors and valued, in addition to broadening the dialogue around the problem of Continuing Education in Health contextualizing it in the space of the multiprofessional res-idence.

The aim of this study was to determine the impact of feedback on organisational culture change. The empirical study was conducted among the employees of a financial institution in South Africa by means of a one-group Pre-test-Post-test design using the Corporate Culture Lite Questionnaire. The sample size for the pre-test and post-test measurement was 1584 and 927 employees respectively. A total of 203 feedback sessions were facilitated in five business units after the pre-test measurement according to the survey feedback approach. The data of the two measurements were compared using independent t-tests and p-values, to determine any areas of statistical and practical significant differences. The results indicate that in one of the five business units there was a practical significant difference between the two measurements of organisational culture on ten of the dimensions. This research therefore confirms that feedback has a limited impact on organisational culture change. / Industrial and Organisational Psychology / M. Comm. (Industrial Psychology)

Esta tese se ocupa da educação dos profissionais de saúde a qual vem sendo (re)discutida, amplamente no mundo. De acordo com a Organização Mundial da Saúde, a educação dos profissionais de saúde ainda é considerada fragmentada, descontextualizada e produtora de um currículo estático ao avaliar a dinâmica de mudanças que ocorre nessa área. No Brasil, destaco o movimento da Educação Permanente em Saúde (EPS) que propõe uma mudança na formação a fim de orientar os profissionais de saúde para o trabalho no Sistema Único de Saúde. O conceito de Educação Permanente é uma proposta educativa destinada a intervir e provocar reflexões sobre o processo de trabalho direcionado a melhorar a qualidade do serviço e das condições laborais: educação no trabalho, pelo trabalho e para o trabalho. Assim, essa tese objetivou: compreender como práticas pedagógicas de EPS são utilizadas na formação de profissionais em saúde em uma Residência Multiprofissional em Saúde e analisar como o processo reflexivo-dialógico desenvolvido em uma Residência Multiprofissional em Saúde com seus preceptores gera mudanças ao longo das fases de uma Pesquisa Apreciativa.Este estudo é caracterizado como um Estudo Apreciativo Crítico porque articula a metodologia Pesquisa Apreciativa com a Teoria Crítica Social. Utilizo como orientação teórica a EPS e seus conceitos atrelados ao teórico social crítico Paulo Freire. Este estudo foi implementado no Programa de Residência Integrada Multiprofissional do Hospital de Clínicas de Porto Alegre. Os participantes essa pesquisa foram sete preceptores da referida Residência. Como estratégia para produção dos dados, foram realizados grupos de discussões com os preceptores. A metodologia foi organizada em quatro estágios que constituem um ciclo 4D: Discovery, Dream, Design e Destiny. Cada fase foi desenvolvida em um objetivo específico. A análise de dados foi realizada de acordo com Green et al (2007), Silverman (2000) e Denzin e Lincoln (2000). Como principais resultados estão a identificação das melhores práticas desenvolvidas pelos preceptores, como a consulta multiprofissional, o acolhimento dos residentes e as ações integradas entre as diferentes ênfases da Residência. Em relação aos sonhos dos preceptores, destacamos os estágios vivências, a integração da residência médica com a residência multiprofissional e a valorização financeira dos preceptores. Além disso, saliento a construção da proposta de formação pedagógica para a Residência que foi a criação de um Núcleo pedagógico de Educação Permanente em Saúde. Este estudo convidou os participantes a refletirem criticamente sobre suas práticas em seu espaço de trabalho em um processo dialógico, reflexivo e participativo, pois oportunizou que os preceptores tenham a possibilidade de tornarem-se agentes de mudança, logo, sujeitos de um processo construído coletivamente. Com este estudo, esperamos que os preceptores possam atuar de modo participativo na pesquisa, se sintam coautores e valorizados, além de ampliar o diálogo em torno da problemática da EPS contextualizando-a no espaço da residência multiprofissional. / The education of health professionals during their career is being extensively re-discussed in the world. According to the World Health Organization (WHO) the education of health profes-sionals still considered fragmented, out of the context and it is the producer of a static curricu-lum when assessing the dynamicity of changes which occurs in this area. The concept of Con-tinuing Education in Health is an educational proposal to intervene and provoke reflections on the work process aimed at improving service quality and labor conditions: education in work, education through work and for the work. This thesis aimed: understand how pedagogical prac-tices of Continuing Education in Health is used on multiprofessional residences in health and analyze how the reflexive-dialogic process generates changes throughout the phases of appre-ciative inquiry. This study is characterized as a Critical Appreciative Study because it applies the methodology of appreciative inquiry articulated in the Social Critical Theory. I appliyed the theoretical guidance the Continuing Education in Health and its concepts linked to the critical social theorist Paulo Freire. This research was conducted at Multiprofessional Residence Pro-gram, which is developed in the Hospital de Clínicas de Porto Alegre, Brazil. The participants were seven Residency preceptors. As a data collection strategy groups of discussions through meetings with these preceptors were conducted. The methodology was organized into four stages which constitute a 4D cycle: Discovery, Dream, Design e Destiny. Each stage was de-veloped in a specific objective. The data analysis was conducted according to Green et al (2007), Silverman (2000) and Denzin e Lincoln (2000). The main results are the identification of the best practices developed by the teachers, the multiprofessional consultation, the reception of the residents and the actions integrated between the different emphases of the Residence. As dreams of preceptors, they highlight the steps, the integration between the Medical Residence and the Multiprofessional Residence and also a better wage for preceptors. In addition, I High-lighted the construction of the pedagogical training proposal for the Residence: a creation of a Pedagogical Nucleus of Permanent Education in Health. During the study, the participants were invited to reflect critically on their practices in the work space in a dialogical process, Reflective and participatory process that gave the possibility of becoming agents of change, subjects of a collectively constructed process. The study points to the possibility that preceptors feel them-selves to be co-authors and valued, in addition to broadening the dialogue around the problem of Continuing Education in Health contextualizing it in the space of the multiprofessional res-idence.