This thesis covers with the topic of process management and organization modeling. The goal is to design a future state of process architecture in selected department of a multi-national company, which is based on ISO / IEC TR 29110-5-1-2:2011 for very small entities, complemented by techniques of agile methodologies. The final form of the future proposal includes the conceptual and detail design according to the aforementioned standard, supported by the selected agile techniques, adjusted for the results of the differential analysis of conceptual and detail design and current status. The theoretical part presents the issue of process management and modeling standards and a methodology for modeling and control of IT processes. The practical part is devoted to the application of the selected standard for IT management processes and agile techniques that support this standard. The proposed process architecture is modeled using the selected methodology MMABP and prescribed standards. The work can serve as an inspiration for the company that would be suited a combination of traditional and agile approaches to IT.

Process mining (PM) has already found its place in analyzing and visualizing business processes across different sectors such as banking, healthcare, insurance, and logistics. However, its application is very limited in production systems. Production systems are very complex and dynamic, hindering the accurate capture of different process chain events. Generating the event log data out of the recorded events requires a proper understanding of the processes. The results of the bottleneck analysis can help the production experts to optimize the process. This study analyzes three to four PM tools to select an appropriate tool that can perform bottleneck analysis. The initial research will focus on various features of the PM tools such as modeling support, user friendliness, flexibility, stability, animation support, and BPMN modeling support. The feature analysis uses the event-log data generated from simulating the process model created in a Simulation-based Optimization tool FACTS Analyzer. Some PM tools can generate the BPMN model from the process model; animation support and modeling support features are vital for the bottleneck analysis. The PM tool's ability to create the process model automatically from the event log data can help save time involved in data collection through a physical visit to the site, conducting interviews, observations, etc. In contrast, the bottleneck analysis used simulated event log data and an event log generated from a real-world production system. The study focuses on finding whether PM can support the bottleneck analysis of the real-world production systems and find the appropriate PM tool available in the market for the same application. The use of process mining tools in the bottleneck analysis requires human intervention in identifying the bottlenecks in the process as the PM tools are incapable of recognizing them on their own. But, appropriate use of the PM tools in the bottleneck analysis can help save a considerable amount of time in manually building the simulation model. Performing iterative optimization could lead to socio, economic, and environmental sustainability as it helps avoid wastages in time, material, and energy.

Cílem této diplomové práce je představit a analyzovat technologie Web Components a JBoss BPM Suite. Technologie Web Components dává možnost vytvořit lehkou HTML komponentu s předefinovanou funkčnosti. Vyslédná implementace ukazuje jak tento přístup se používá pro tvorbu sady web komponent, která obsahuje všechny potřebné elementy pro uživatelské konzoli jBPM.

This Master’s thesis deals with the analysis and optimization of the order lifecycle process at a company providing comprehensive ICT services. Theoretical basis for analyzing and optimizing business processes is described in the first part. The second part of the thesis is focused on the analysis of the order lifecycle process, in the context of other business processes and organizational and management structures deriving from the business strategy. A description of existing ICT resources to support the process is also included. The solution proposal of the work presents possible ways to optimize the process and its software support.

Recently cognitive principles have been discussed for Conceptual Modeling with the aim to increase domain understanding, model comprehension and modeling efficiency. In particular, the principle of Perceptual Discriminability, which discusses the visual differences of modeling constructs, reveals potential for model comprehension if human attention is influenced in a way that important modeling constructs are more easily detected, and can hence faster be processed. Yet, so far no conditions how the human gaze can be influenced have been defined and evaluated for Conceptual Modeling. This dissertation extends Perceptual Discriminability for conditions to attract human attention for those constructs that are important for model comprehension. Furthermore, these conditions are applied to constructs of two different modeling grammars in general as well as to elements of the process flow of Business Process Models. To evaluate the results a laboratory experiment of extended Perceptual Discriminability is described in which significant differences have been identified for process flow comprehension. For the demonstration of the potential of extended Perceptual Discriminability BPMN secondary notation is improved by emphasizing those constructs that are most important for model comprehension. Therefore, those constructs that are important for model comprehension have been identified within a content analysis and have been worked on according to the conditions of extended Perceptual Discriminability for those visual variables that are free for an application in secondary notation.:Preface ii Abstract iii Table of contents iv Table of Figures v List of Tables vi List of Abbreviations vii Part 1 - Summary Paper 1 1. Motivation 2 2. Research design 7 2.1 Research objectives 7 2.2 Scope 9 2.3 Research method 11 3. Structure of the dissertation 13 4. Contribution to theory and practice 17 5. Future Research Ideas 19 Part 2 - Publications 20 Publication 1 21 Publication 2 22 Publication 3 23 Publication 4 24 Publication 5 25 Publication 6 26 Literature 27 Part 3 - Appendix 30

Privacy regulations impose on companies limitations about the collection, use, and disclosure of user data. One of the actions most companies undertake for this, consists in modifying their systems with processes for consent acquisition and management. Unfortunately, where systems are large and with many dependencies, they often also have little documentation, and knowledge on the system is distributed among different domain experts. These circumstances make the re-engineering of systems a tedious and complex, if not impossible, activity. This PhD Thesis proposes a model-based method with a top-down approach, for modeling consent requirements and analyzing compliance with regulations, by refinement of models from organizational structure down to business processes. The method is provided with guidelines in the form of a process and includes modeling languages and reasoning frameworks for the analysis of requirements with respect to a preset of privacy principles on consent. The Thesis includes validations with realistic scenarios and with domain practitioners from the healthcare domain.

Les travaux présentés dans cette thèse ont porté sur l’étude de faisabilité technique et logicielle du système i-GUIDE, système interactif de guidage des personnes dans les hypermarchés. Nous avons détaillé l’analyse fonctionnelle du besoin du système. Ensuite, nous avons étudié l’impact de l’intégration du système dans le magasin à travers le diagramme BPMN. Nous avons opté pour l’approche UML pour décrire les principales fonctionnalités de notre système ainsi que les objets nécessaires pour son bon fonctionnement. Une architecture du système i-GUIDE, basée sur la technologie RFID avec une application sous Android, a été présentée. Par ailleurs, nous avons proposé des approches d’optimisation de parcours dans un hypermarché basées sur la méthode de recherche tabou pour deux problèmes. Pour le premier problème, nous avons choisi le critère de la plus courte distance pour la détermination du chemin et pour le deuxième nous avons ajouté une contrainte de temps pour des articles en promotion. Avant de chercher le chemin le plus court à parcourir pour trouver les articles existants dans la liste de courses, nous avons proposé une méthode pour ladétermination des distances entre les articles de l’hypermarché pris deux à deux / The present work focuses on the technical feasibility study of i-GUIDE system which is a real time indoor navigation system dedicated to assist persons inside hypermarkets. We detailed its functional analysis. Then, we studied the impact of integrating the system inside hypermarkets. We opted for an UML design to describe its main functionalities and objects required. We presented architecture of i-GUIDE system based on RFID technology with an Android application. Furthermore, we introduced optimization approaches based on tabu search to compute the route visiting items existing in a shopping list for two problems. The first one treats the shortest path to pick up items and the second one adds a time constraint for promotional items. Before computing the shortest path, we introduced a method to determine distance between each two items existing in the hypermarket

<p>In electronic commerce, systems development is based on two fundamental types of models, business models and process models. A business model is concerned with value exchanges among business partners, while a process model focuses on operational and procedural aspects of business communication. Thus, a business model defines the what in an e-commerce system, while a process model defines the <i>how</i>. Business process design can be facilitated and improved by a method for systematically moving from a business model to a process model. Such a method would provide support for traceability, evaluation of design alternatives, and seamless transition from analysis to realization. This work proposes a unified framework that can be used as a basis to analyze, to interpret and to understand different concepts associated at different stages in e-Commerce system development. In this thesis, we illustrate how UN/CEFACT’s recommended metamodels for business and process design can be analyzed, extended and then integrated for the final solutions based on the proposed unified framework. Also, as an application of the framework, we demonstrate how process-modeling tasks can be facilitated in e-Commerce system design. The proposed methodology, called BP³ stands for Business Process Patterns Perspective. The BP³ methodology uses a question-answer interface to capture different business requirements from the designers. It is based on pre-defined process patterns, and the final solution is generated by applying the captured business requirements by means of a set of production rules to complete the inter-process communication among these patterns.</p>

Made available in DSpace on 2016-12-23T14:33:33Z (GMT). No. of bitstreams: 1 Romulo Arpini - Parte 1.pdf: 1684521 bytes, checksum: 258db1cddcd5120d8961c4a55aa1c741 (MD5) Previous issue date: 2012-08-31 / The need to relate the various architectural domains captured in partial descriptions of an enterprise is addressed in virtually all enterprise modeling approaches. One of these domains, namely that of organizational behavior, has received significant attention in recent years in the context of business process modeling and management. Another important domain, that of organizational structure is strongly inter-related with the process domain. While the process domain focuses on how the business process activities are structured and performed, the organizational structure domain focuses on who performs these activities, i.e., which kinds of entities in an organization are capable of performing work. Given the strong connection between the organizational behavior and organizational resources, we argue that any comprehensive enterprise modeling technique should explicitly establish the relations between the modeling elements that represent organizational behavior, called here behavioral elements, and those used to represent the organizational resources (organizational actors) involved in these activities, called here active structure elements. Despite the importance of the relations between these architectural domains, many of the current enterprise architecture and business process modeling approaches lack support for the expressiveness of a number of important active structure allocation scenarios. This work aims to overcome these limitations by proposing a framework for active structure assignment that can be applied to enterprise architecture and business process modeling approaches. This framework enriches the expressiveness of existing techniques and supports the definition of precise active structure assignments. It is designed such that it should be applicable to a number of enterprise architecture and business process modeling languages, i.e., one should be able to use and apply different (enterprise and business process) modeling languages to the framework with minor changes / A necessidade de se relacionar os vários domínios arquiteturais capturados em descrições parciais de uma organização é, virtualmente, tratado em todas as abordagens de modelagem de arquiteturas organizacionais. Um destes domínios, particularmente chamado de comportamento organizacional, tem recebido atenção significativa nos últimos anos no contexto de modelagem e gerenciamento de processos de negócio. Outro domínio importante, chamado de estrutura organizacional, é fortemente inter-relacionado com o domínio de processo. Enquanto o domínio de processo foca em "como" as atividades de processos de negócio são estruturadas e executadas, o domínio de estrutura organizacional foca em "quem" executa essas atividades, i.e., quais tipos de entidades em uma organização são capazes de executar trabalho. Dada a forte conexão entre o comportamento organizacional e os recursos organizacionais, nós argumentamos que qualquer técnica de modelagem de arquitetura organizacional deve explicitamente estabelecer relações entre os elementos de modelagem que representam o comportamento organizacional, chamado aqui de elementos comportamentais e aqueles suados para representar recursos organizacionais (atores organizacionais) envolvidos nestas atividades, chamados aqui de elementos da estrutura ativa. Apesar da importância das relações entre esses domínios arquiteturais, muitas das abordagens de modelagem de processo de negócio e modelagem de arquiteturas organizacionais tem um suporte insuficiente para expressar uma quantidade importante de cenários de alocação da estrutura ativa. Este trabalho visa superar essas limitações propondo um framework para a atribuição da estrutura ativa que pode ser aplicado a abordagens de modelagem de processo de negócio e modelagem de arquitetura organizacionais. Esse framework enriquece a expressividade das técnicas existentes e dá suporte à definição de atribuições precisas da estrutura ativa. Ele é desenvolvido tal que pode ser aplicável a linguagens de modelagem de processo de negócio e linguagens de modelagem de arquiteturas organizacionais, i.e., é possível utilizar e aplicar diferentes linguagens de modelagem ao framework com mudanças mínimas

The focus of this paper is research of electronic voting topics applied to conditions of University of Economics, Prague and the Czech Republic. It therefore consists of not only theoretical research but also of applied work. First goal of this paper was to provide information base both about (especially electronic) voting and significant electronic voting projects realized throughout the world. Consequent second goal was analysis and design of electronic voting solution for chosen elections type at the University of Economics, Prague and proposal of possible process changes in chosen type of elections in the Czech republic should electronic voting be implemented. In it's first part the paper gathers, summarizes and presents information about (especially electronic) voting and chosen electronic voting implementations. The second part then describes chosen types of elections at the University of Economics, Prague and in the Czech Republic and analyzes their processes. In former case the analysis is followed by proposition and evaluation of possible electronic voting implementation variants of chosen elections type and detailed elaboration of the most suitable one. In latter case the paper goes on to describe possible process changes that could arise should electronic voting be implemented for chosen elections type in the Czech Republic. Author's contribution lies in fulfilling the goals of this thesis and performing the necessary activities leading to them. Following the (electronic) voting research the author has provides the reader with information base needed to quickly orientate tehmselves in the field of electronic voting. The author then leverages this information to research and process-analyze chosen types of elections at the University of Economics, Prague and in the Czech Republic, propose changes in mapped processes needed for eventual electronic voting implementation, present alternatives of electronic voting implementation of chosen elections type at the University of Economics, Prague and elaborate on the chosen most suitable one.