This study seeks to identify a relationship between Rational Choice/Classical thought and resisting arrest among criminal offenders. It seeks also to fill the gap that currently exists with regard to the effects of situational dynamics and police-citizen violence.

The purpose of this research study is to investigate the correlation between the level of customer satisfaction and demographic data. The correlation between the level of customer satisfaction towards THAI'S reservation staff and customer's attitude, and the communication behavior of THAI's reservation staff.

The diploma thesis deals with the analysis of complaints from drinking water customers, particullary about water quality. Within the theoretical part, it presents both the view of the customer of the drinking water and the view of the operator of the water supply system. It also presents possible ways to use drinking water customers complaints as indicators of water system service quality. Further, the thesis focuses on the satisfaction of customers and their trust in the operators of water supply systems. An analysis of complaints of drinking water users on the quality of water that has been received by the operator during the last five years has been performed as part of the case study in the practical part of the thesis. The cases are interpreted in context of the conditions at the given site of the water supply network.

The diagnosis of neurodegenerative diseases leading to dementia is increasingly moving to the earlier stages in an effort to find the disease-modifying treatment for these diseases. Prodromal and preclinical stages of the diseases have become the primary research interests. Neuropsychology is specifically focused on early cognitive markers and development of methods that would be able to reliably assess these markers and to evaluate the risk of progression of cognitive decline in individual cases. The theoretical part of the thesis presents the current knowledge in the field of neurodegenerative diseases, it is specifically focused on Alzheimer's disease (AD) as the most common cause of dementia. We also present the current trends in neuropsychological diagnostics of early AD and the approach to subjective and objective evaluation of cognitive functioning. Building on that, we present the rationale for the empirical part of the thesis. The empirical part of the thesis extends the existing knowledge in the field of AD. We present and discuss seven original publications that follow three basic objectives: first, to characterize subjective cognitive complaints of individuals at risk of AD, second, to evaluate the potential of selected standard and experimental neuropsychological methods to detect...

The workplace is an arena that most individuals spend time at. Work-related stress and psychosomatic complaints are problems for the society. Work-related stress has increased in Sweden over the past decades. The aim was to investigate the difference between men and women in work-related stress and psychosomatic complaints among working adults in the Swedish population, and to see if there is a relationship between work-related stress and psychosomatic complaints. The author posted an online survey on Facebook and Discord and 95 adults answered the survey. The result showed that there is a relationship between work-related stress and psychosomatic complaints. Psychosomatic complaints are more common among those who experience more work-related stress. There were no differences between men and women when it comes to work-related stress and psychosomatic complaints. The model Job demand control support model was used in this study. The model is measured with scales such as workload, time pressure and role conflicts. It can be used to see the relationship between job decision latitude and stress indicators. Psychosomatic complaints are more common among those who experience more stress. There are no differences between men and women when it comes to psychosomatic complaints and work-related stress.

Syftet med uppsatsen var att undersöka vilken typ av brister som anmäls till IVO iärenden som rör familjehemsvård inom socialtjänsten och hur dessa brister kanförstås utifrån ett förändringsperspektiv. I denna kvalitativa dokumentstudie har 30klagomål analyserats utifrån en innehållsanalys av sekundärdata. Resultatet påvisaratt både familjehem och vårdnadshavare upplevt brister i kommunikationen från ochmed socialtjänsten, det visar även att det skett en särbehandling mellanvårdnadshavare. Studien visar att klagomålen berör olika områden, dock ger flertaletklagande uttryck för att de inte känner sig lyssnade på. I diskussionen diskuterasresultatet utifrån studiens centrala begrepp, tolkningsram samt tidigare forskning.Studiens resultat och diskussion visar att det finns ett behov av att stärkakommunikationen mellan socialtjänsten och dess brukare, en viktig faktor i det äratt försöka säkerställa att information mottagits och förståtts på ett korrekt sätt. / The purpose with this essay was to research what type of flaws reported in casesabout family home care in the social services and how they can be understood froma change perspective. In this qualitative document study, 30 complaints have beenanalyzed with content analysis of secondary data. The result shows that both familyhomes and caregivers have experienced communication flaws from and with thesocial services, it also shows that there has been special treatment betweencaregivers. The flaws concern different areas, many express that they do not feellistened to. In the discussion, the results are discussed based on the study's keyconcepts, interpretive framework and previous research. The results and discussionshow that there is a need to strengthen the communication between the socialservices and its users, an important factor is to ensure that information is receivedand understood in a correct way.

Im Rahmen einer Reanalyse von vier Erhebungen an jugendlichen und erwachsenen Probanden in den neuen und alten Bundesländern in den Jahren 1990 bis 1991/92 wurden Angaben zu Indikatoren für Depressivität, Angst/psychosomatische Beschwerden und Substanzgebrauch in Ost- und Westdeutschland verglichen. Zum Zeitpunkt der Untersuchungen gab es im Gegensatz zu der von einzelnen Autoren angeführten Erwartung keine eindeutigen Hinweise auf eine insgesamt erhöhte psychiatrische Morbidität in den neuen Bundesländern. Depressive Symptome und der Gebrauch von illegalen Drogen und Medikamenten sind durchgängig in den alten Bundesländern häufíger nachzuweisen als in den neuen Bundesländern. Allenfalls ergaben sich für die Stichproben Ost für einzelne depressionstypische sowie einzelne psychovegetative Symptome und für Alkoholgebrauch statistisch signifikant erhöhte Werte. Da keine Diagnosekriterien erhoben wurden, muβ die Aussagekraft der Daten dahingehend eingeschränkt werden, daβ lediglich Indikatoren für psychische Auffälligkeiten erhoben wurden.

Introduction: Psychosomatic complaints have increased among adolescents in recent decades, as well as overweight and obesity rates, which have become a public health issue. The associations between weight status and psychosomatic complaints are not clear, therefore further research is needed. The aim of this study was to explore the associations between weight status and psychosomatic complaints among Swedish adolescents, and the possible buffering effect of family support. Methods: This study was based on cross-sectional data of the Swedish Health Behavior in School-aged Children (HBSC) of 2017/18, that included 3,133 boys and girls aged 11, 13 and 15 years. Weight status was based on self-reported information on weight and height, which was used to calculate body mass index (BMI) and construct the categories “non-overweight”, “overweight” and “obese”. Psychosomatic complaints were based on information on the frequency of eight different complaints, that was summed to an index. Family support was measured by three items that described the received support. An index was constructed which was dichotomized into two categories, low and high family support. Gender, age and family affluence were included as covariates. Linear regression analyses were performed to investigate the associations between weight status and psychosomatic complaints. Interaction analyses were used to see whether family support moderates the main association. Additional family support- and sex-stratified analyses were conducted. Results: The results revealed that obesity is associated with higher levels of psychosomatic complaints. Being non-overweight or overweight did not show any significant associations with the outcome. Girls reported higher levels of psychosomatic complaints compared to boys. Family support could buffer against obese girls’ psychosomatic complaints. Conclusions: The findings of this study highlight the importance of public health actions to prevent childhood obesity and additionally the significant role of family support in decreasing obese adolescents’ psychosomatic complaints. Furthermore, more research is needed for better understanding of these associations.

Word of mouth has been considered a big factor for why brands do not need to make excessive marketing efforts, due to consumers recommending their products or services to other consumers through WoM. Given this thesis explores the relationship between WoM, complaints and repurchase intentions of consumers when it comes to fast-food restaurants, the WoM mostly is that of a negative aspect. This to see how the consumers feel about the area of fast-food and how they themselves spread their Word of Mouth, how and if they complain and what their intentions are on repurchasing. The empirical findings were obtained using a qualitative method. There were 25 interviews conducted with different consumers from three different countries. Later these findings were analyzed with the theoretical framework of this thesis.  The conclusion of the thesis is that the consumers are more likely to spread WoM, both positive and negative depending on their experience with the brands. As the theory mentions, it is the experience that the consumer is after. However, also that if a product is excessively marketed, and that the product does not live up to said marketing, how dissatisfied the consumer becomes with it. / <p>Då kursen bedrevs via zoom, så hade vi presentationen via zoom också. </p>

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