This research has focussed on the development of a commercial business model (CBM) for providing tourism and support service based commercial activities in Victoria's national parks which also allowed for the protection of the parks natural values. National parks are vital if we as a nation are to retain our natural heritage - but the public sector land stewards of these important assets are facing increasing funding and user pressures. The result is a growing focus on the commercialisation of our national parks to provide services and generate the revenue required to maintain these assets. However, this has resulted in the exacerbation of a long existing conflict - these commercial operators are primarily focus on the achievement of a commercial return, while the land stewards' main responsibility is in the protection of the natural values of these assets. In completing this project an abductive research approach (using grounded theory) has been adopted. Specifically, the research activities undertaken included data collection via a number of techniques including stakeholder interviews, detailed examination of existing commercial arrangements, literature research on international approaches and models, development of a suggested commercial business model based on a synthesise of the research outcomes and, finally, obtaining user feedback. The use of the various data sources, and subsequent sourcing of user feedback facilitated the triangulation of the research results. The findings from this research challenge a number of the practices currently adopted in the structuring of commercial activities suggesting that these practices are inhibiting the quality of the service being provided to the national park visitor along with the level of protection being afforded to the parks natural values. The resulting CBM provides park managers with a framework for identification and structuring of commercial business activities, practical guidance on the actions required in the completion of a concession process and identification of a number of the relevant issues which need to be considered and addressed in establishing and managing a national park concession. The CBM has been developed specifically for application within Victoria's national parks (based on a public/private sector relationship). The output will also provide guidance on methods for embedding natural values on public/private sector relationships in other settings.

Submitted by anderson oliveira (andersonoliveira20@hotmail.com) on 2018-01-12T12:40:33Z No. of bitstreams: 1 dissertação_final_site.pdf: 2301084 bytes, checksum: 452be29568f3b5e6115bc2304d8a206f (MD5) / Approved for entry into archive by Diego Andrade (diego.andrade@fgv.br) on 2018-01-15T12:16:13Z (GMT) No. of bitstreams: 1 dissertação_final_site.pdf: 2301084 bytes, checksum: 452be29568f3b5e6115bc2304d8a206f (MD5) / Made available in DSpace on 2018-01-16T11:03:35Z (GMT). No. of bitstreams: 1 dissertação_final_site.pdf: 2301084 bytes, checksum: 452be29568f3b5e6115bc2304d8a206f (MD5) Previous issue date: 2017-12-19 / The aim of this article is to assess the role of Brazilian Court of Auditors - TCU and itspossible intervention in regulatory matters in view of public service concession processes.In order to structure a concession it is necessary the production of feasibility studies bythe regulatory agency and subsequently edit the bid invitation and its annexes, which willbe the cornerstone for the bid. Regulatory decisions are reflected in those documentsduring the structuring phase. According to legal requirement this documentation shall beapproved by TCU for effective concession implementation and that raises the doubt if theCourt must analyze the regulatory issues contained in it. With the aim of clarifying thisstir an empirical study was carried out with three regulatory agencies from the logisticssector: National Railroad Transportation Agency - ANTT, National WaterwayTransportation Agency - ANTAQ and National Civil Aviation Agency - ANAC. Thisarticle evaluated 40 judgments issued by TCU for the current concession structuring inthe herein mentioned sectors. The purpose was to verify if any deliberation from thisCourt has the power to intervene in regulatory subjects in which therefore the decisionmakingshould rely on the regulatory agency. / O presente trabalho visa analisar a atuação do Tribunal de Contas da União (TCU) e sua possível intervenção em matéria regulatória, nos processos de concessão de serviços públicos. Para a estruturação de uma concessão é necessário que a agência reguladora produza os estudos de viabilidade e, posteriormente, publique o edital e seus anexos que servirão de base para a licitação. Durante a fase de estruturação ficam refletidos nesses documentos decisões de caráter regulatório. Por imposição legal, essa documentação precisa ser aprovada pelo TCU para a efetiva implementação da concessão. Surge então dúvida sobre se poderia a Corte de Contas intervir nas questões regulatórias ali contidas. Para esclarecer tal questão, foi realizado um estudo empírico nos processos de concessão de três agências reguladoras do setor logístico: Agência Nacional de Transportes Terrestres (ANTT), Agência Nacional de Transportes Aquaviários (ANTAQ) e Agência Nacional de Aviação Civil (ANAC). Neste trabalho foram avaliados quarenta acórdãos do TCU emitidos para a estruturação de concessões atualmente em vigor, nos referidos setores. O intuito foi verificar se alguma determinação dessa Corte de Contas teve o condão de intervir em matérias de caráter regulatório e que, portanto, deveriam ficar na alçada decisória da agência reguladora.