Universiẗat, Diss--Münster (Westfalen), 2005.

A atual pesquisa faz parte do grupo de pesquisa, cadastrado no Conselho Nacional de Desenvolvimento Científico e Tecnológico, sobre moda na cadeia têxtil, tendo como foco as questões sociais da cadeia produtiva da manufatura do vestuário de moda. O mercado de produto de vestuário de moda massificado enfrenta grandes dificuldades com consumidores que desejam produtos personalizados e serviços rápidos, eficientes e, ao mesmo tempo, conforme suas necessidades. Cada vez mais as empresas do setor de vestuário necessitam de gestões eficientes a partir de novas estratégias alinhadas com as novas tecnologias visando o desenvolvimento, a produção e a comercialização do produto com o objetivo de atender a demanda do mercado consumidor. As empresas que apostam nesses produtos personalizados estão descobrindo que as soluções convencionais poderão ser extintas e que há necessidades de novas práticas para estarem aptos a desenvolver os produtos e serviços que atendam às necessidades e aos desejos dos seus consumidores. O processo de diferenciação e personalização na manufatura do vestuário da moda ocorre de forma cada vez mais acelerada. Neste contexto, a indústria em seu processo de desenvolvimento de novos produtos se antecipa buscando descobrir tendências, a fim de produzir de forma otimizada e atender a demanda de consumidores específicos que desejam ser percebidos de forma cada vez mais individualizada. Esta pesquisa tem como objetivo geral estudar a diferenciação e personalização da produção através da customização em massa, atendendo a demanda de um determinado público-alvo. Em relação aos procedimentos metodológicos, foram realizadas pesquisas bibliográficas que resultaram na fundamentação teórica, a qual auxiliou na construção dos questionários com perguntas semiestruturas, a serem aplicadas nos estudos de casos com empresas que utilizam estratégias de diferenciação do produto, através da customização em massa. Após, foi possível analisar os casos, bem como comparar por meio de quadros, as estratégias e processos utilizados pelas por estas empresas. Os resultados permitiram confirmar quais estratégias e processos são necessários para prática efetiva do produto diferenciado e personalizado através da customização em massa. Portanto, este estudo se justifica pela importância social e econômica do setor têxtil e da moda e pela escassez de bibliografia acerca do tema. Espera-se assim que essa pesquisa possa lançar luz em um campo pouco pesquisado, além contribuir com referencial bibliográfico / The present research is part of the research group, registered with the National Council for Scientific and Technological Development, on fashion in the textile chain, focusing on social issues of the productive chain of manufacture of fashion apparel. The massiveness fashion apparel product market faces great difficulties with consumers who want customized products and fast, efficient and at the same time, as needed. More and more clothing sector firms need efficient efforts from new strategies aligned with new technologies for the development, production and marketing of the product in order to meet the demand of the consumer market. The companies that invest in these customized products are finding that conventional solutions may be extinct and that there is need for new practices to be able to develop products and services that meet the needs and desires of its consumers. The differentiation and customization process in the fashion garment manufacturing is increasingly accelerated rate. In this context, the industry in the development process of new products anticipates seeking to discover trends in order to produce optimally and meet the demand for specific consumers who wish to be perceived increasingly individualized. This research has the general objective to study the differentiation and customization of production through mass customization, meeting the demand of a targeted audience. Regarding the methodological procedures were conducted literature searches that resulted in the theoretical foundation, which helped build the questionnaires with semi-structured questions, to be applied in the case studies with companies using product differentiation strategies through mass customization. After it was possible to analyze the cases and compare through frameworks, strategies and processes used by these companies. The results confirm what strategies and processes are needed for effective practice of differentiated and personalized product through mass customization. Therefore, this study is justified by the social and economic importance of the textile sector and fashion and the lack of literature on the subject. It is hoped that this research will shed light on a little-researched field, besides contributing to bibliographic references

This dissertation presents a method for the design of customizable products that interface with the human body. The method presented involves first, a consistent method of capturing and representing the human model so that the model can be used with CAx tools and solid modeling techniques. Second, it provides a design methodology based on feature structure planning and assembly modeling that provides a consistent structure to the design process so that it can be reused and parameterized. Third, a strategy for identifying parametric variables that are referenced to the human body is introduced. The core of this method is the definition of biomechanical products as an assembly model, where human data is defined as the base part. This research expands on traditional mating conditions in assembly model methods by identifying different ways products can interface with the human body. With the identification of these mating conditions, products can be designed to interact with the body in definable ways through the definition of parametric strategies. This dissertation also presents the necessary theoretical and numerical methods for implementation of these mating conditions in a CAD system.

Mass customization (MC) was developed to capitalize on the combined benefits of economies of scale and economies of scope. Balancing the tradeoffs involved in an MC system warrants the determination of the degree or the extent of customization. Most of the literature views the degree of customization as how early or how far the customer is integrated in the production cycle, which is defined as the order decoupling point. In this study we are addressing the degree of customization from a product structural perspective. There are two objectives in this research. The first is to develop a unit of measurement for the degree of customization of a product in an MC system. The second is to construct an optimization model to determine the level of customization that would best satisfy the organizational goals. The term "Magnitude of Customization" (MOC) has been introduced as a measuring unit for the degree of customization on a customization scale (CS). The MOC is based on the number of module options or the extent of customizable features per component in a product. To satisfy the second objective, an analytical model based on preemptive goal programming was developed. The model optimizes the solution as to how far an organization should customize a product to best satisfy its strategic goals. The model considers goals such as increasing the market share, and attaining a higher level of customer satisfaction, while keeping the risk or budget below a certain amount. A step-by-step algorithm is developed for the model application. A case study of an aluminum windows and doors company is used to verify and validate the model. A double panel sliding window is selected as the subject of our study. Information related to company goals and objectives vis-a-vis customization is gathered, through interviews and questionnaires, from the upper management including Operations, Marketing, and Finance Departments. The Window design and technical information are collected from the Manufacturing Department. The model and its solution provided specific recommendations on what to customize and to what degree to best satisfy primary strategic goals for the organization. Results from the model application shows that the company is able to meet the five goals that they had identified with two goals having a deviation of 4.7% and 6.6% from the targets. To achieve the stated goals, the model recommends an overall degree of customization of approximately 32.23% and delineates that to the component and feature levels. For validation, the model results are compared to the actual status of the company and the manufacturer's recommendation without prior information about the model outcome. The average difference, for attaining the same goals, is found to be 6.05%, at a standard deviation of 6.02% and variance of 36.29%, which is considered adequately close. The proposed model presents a framework that combines various research efforts into a flexible but encompassing method that can provide decision-makers with essential production planning guidelines in an MC setup. Finally, suggestions are provided as to how the model can be expanded and refined to include goal formulations that accommodate potential MC systems and technology advances. To the best of our knowledge, this research is a pioneer in quantifying customization in an MC environment and relating it to the organizational goals through modeling and optimization.

International Telemetering Conference Proceedings / October 18-21, 2004 / Town & Country Resort, San Diego, California / Based on a fourty year experience in Telemetry, acquired on the European Space Program, IN-SNEC company (Zodiac group) has designed a versatile, modular and customable telemetry system for Airbus A380 aircraft program. This Aircraft Telemetry System (TMA-2000) comes with a large set of acquisition boards allowing numerous digital and analog inputs. The major innovation of this system lies in its modularity which allows the user to configure his acquisition chain in function of his monitoring needs and the use of an Ethernet link for its configuration as well as for telemetry output data flow.

Inom trähusbranschen har den ökade kundanpassningen av bostäder gjort att företag fått allt svårare att möta efterfrågan utan att tappa i lönsamhet. Syftet med det här arbetet är att ta reda på hur ett medelstort svenskt trähusföretag, som tillverkar en stor mängd kundanpassade bostäder ska kunna erbjuda en stor mängd kundvariation utan att förlora i effektivitet och lönsamhet. Flera av lösningsförslagen som presenteras handlar om att öka flexibiliteten på produktionslinan för väggar. Om flera olika väggmodeller ska kunna tillverkas på samma linje utan att komplexiteten minskar måste arbetet kunna utföras snabbare, eller bli gjort snabbare. Våra förslag, som bygger på teorier från mass customization handlar om att skapa initiativ till att omfördela arbetskraft och resurser, så att rätt personer finns på rätt plats för rätt typ av vägg. Det handlar också om att minimera skillnaderna mellan de två typer av väggmodeller som finns för att göra det lättare för montörer att lära sig memorera moment, och därmed påskynda processen av inlärning.

Mass customization (MC) constitutes a promising strategy for companies which aim to provide products which are better adapted to individual customers' aesthetic and functional preferences. Drawing on commodity theory, we argue that the perceived uniqueness of a self-designed product is a second driver of utility in MC. We find that in addition to the significant effect of aesthetic and functional fit, the perceived uniqueness of a self-designed product (1) contributes independently to the utility a customer experiences, and (2) that this effect is moderated by the consumer's need for uniqueness. In product categories which can serve this counterconformity motive for consumers, this suggests that MC toolkits should be constructed with the objective of facilitating the creation of unique products as well as providing affirmative feedback that this uniqueness has been achieved. (authors' abstract)

Este trabalho tem como objetivo apresentar um Modelo de Escritório de Gerenciamento de Projetos, que viabilize o atendimento diferenciado a clientes. Tendo em vista a expansão e a globalização do mercado associada à crescente competitividade das empresas buscando atender os clientes, cada vez mais exigentes na qualidade dos produtos somados a seus interesses individualizados, surgiu a necessidade de adequar a produção para a personalização do consumidor. Essa modelagem foi estruturada a partir de um Estudo de Caso mediante uma pesquisa exploratória e buscou como fonte de referência a Bematech Soluções em Automação Comercial, empresa de grande porte do segmente eletroeletrônico, que se apresentou apropriada para o estudo face ao seu estágio de crescimento e à intenção de ampliar sua presença no mercado. Atualmente suas atividades comerciais estão voltadas para o atendimento de pequenas e médias empresas varejistas, mediante uma rede de revendas distribuídas regionalmente. Este procedimento, que é eficiente para o segmento, é um limitador para a ampliação de mercado desejado pela empresa. Em planejamentos realizados pela empresa definiu-se ampliar o espectro de clientes, buscando atender os grandes varejos com o oferecimento de soluções customizadas, a partir de uma linha produzida em massa. Esta pesquisa, portanto, apresenta como estruturar uma nova Unidade de Negócios fundamentada nos conhecimentos sobre um Escritório de Gerenciamento de Projetos, como elemento de proporcionar a Customização de Soluções para atendimento exclusivo a cada cliente. / This work has objective a Model Project Management Office that makes possible the differential attendance to customers. In view of the expansion and globalization of the market, associated to the competitive of the companies seeking to attend the customers, more and more demanding at the qualities of products added to their individualized interests, came up the necessity to fit the production for the consumers personalization. This modeling was structured from a Case Study by an exploratory research and attempted source the Bematech Solution in Commercial Automation, enterprise of great importance at the hardware segments, that presented itself proper for study, according to its period of growth and the purpose to extend its presence in the market. Today, its commercial activities are turned toward the attendance of small and average retail companies, through a net of resale distribution regionally. This procedure, that is efficient for the segment, limits the magnifying of the market required by the company. In planning carried out by the company, it was defined the specter of consumers, trying to attend the great retails with the proposing of customized solutions, from a mass producing line of products. This research, therefore, presents how to frame a new Business Unit based on the knowledge on an office of Project Management Office (PMO), as element to provide the Customization of Solutions for each customers exclusive attendance.

A manutenção de software é reconhecida como uma atividade bastante importante, senão indispensável, da Engenharia de Software. As alterações realizadas no software durante a sua manutenção, se não forem realizadas de forma sistematizada, acabam por descaracterizar e prejudicar a manutenibilidade desse software. Nesse contexto, a customização de sistemas de software, ou seja, a manutenção adaptativa de sistemas de software para domínios e ambientes específicos, vem sendo largamente adotada pela indústria. Em outra perspectiva, a Programação Orientada a Aspectos (POA) foi proposta como uma abordagem para melhorar a separação de interesses em sistemas de software. Em paralelo, tem-se Componentes de Software que enfatizam o projeto e a construção de sistemas de software visando o aumento do reúso e da produtividade. Ainda nessa linha, algumas propostas têm sido feitas com o objetivo de combinar os conceitos de componentes de software com o paradigma de orientação a aspectos, ou seja, a criação de componentes que utilizem aspectos como interface para entrecortar outros sistemas. Vale destacar que na indústria, a manutenção de software, incluindo a customização, não tem sido realizada de maneira sistemática o que contribui para a degradação da qualidade dos sistemas. Portanto, a principal contribuição deste trabalho é propor um processo para customização de sistemas de software utilizando componentes orientados a aspectos visando a diminuição do acoplamento na adaptação de sistemas de software e, consequentemente, melhorando sua manutenibilidade. Além disso, um estudo de caso foi conduzido no qual a abordagem proposta foi utilizada na customização de um sistema de software comercial de grande porte. Os resultados desse estudo de caso foram analisados qualitativamente e contribuíram para avaliar a aplicabilidade da abordagem proposta neste trabalho como um processo sistematizado de customização de sistemas de software utilizando componentes orientados a aspectos / The software maintenance is recognized as a very important activity, if not indispensable, of Software Engineering. The changes made on the software during its maintenance, if not performed in a systematic way, eventually disfigure and damage the maintainability of this software. In this context, the customization of software systems, in other words, the adaptive maintenance of software systems for domains and for specific environments, has been widely adopted by industry. In another perspective, Aspect-Oriented Programming (AOP) has been proposed as an approach to improve separation of concerns in software systems. In parallel, there is Software Components that emphasize design and construction of software systems in order to increase reuse and productivity. Also in this subject, some proposals have been made with the objective to combine the concepts of software components with the aspect oriented paradigm, in other words, the creation of components that use aspects as interface to crosscut other systems. It is important to highlight that in the industry, software maintenance, including customization, has not been performed on a systematic way which contributes to the software quality degradation. Therefore, the main contribution of this work is to propose a process for customization of software systems using aspect oriented components aiming the reduction of coupling on software systems adaptation and thus improving its maintainability. Furthermore, a case study was conducted wherein the proposed approach was used to customize a large scale software system. The results of this case study were analyzed qualitatively and have contributed to evaluate the applicability of the proposed approach in this work as a systematic process to customize software systems using aspect-oriented components

"Customer Satisfaction is a Continuous Process which does not begin or end witha purchase".Slogans of “Quality" can be viewed all around the corners of factories, whichhas emerged as the managerial imperative from the past decade. But Qualityfailures, rejections & cancellations are still apparent. Therefore, we shouldinvestigate and prepare an action plan to experience the real achievementthrough producing quality products, to “Delight our Customers".The Author of this study has recognized the extent of misunderstanding, missmanagement of production process and Quality Systems and did select specificresearch methods in order to satisfy the aim of the investigation. Moreover, Authorhas selected one of Swedish based retailer namely Tailor Store AB, companywhich is very successful in web base mass customization.After analyzing the company Author has published a Quality handbook for theTailor Store AB. / Program: Textilekonomutbildningen magister