本研究旨在探索自我傷害行為的動機、相關現象與情緒調節功能，並以此為基礎釐清該行為的情緒內涵，包括正向情緒強度特質、負向情緒強度特質、平靜滿足、經驗迴避程度及情緒調節能力。此外，本研究以因素分析探索自傷動機的分類，並以此分類結果為基礎，探討不同自傷動機所引發的情緒種類、情緒強度是否有所不同，在自傷行為的進行方式、次數上是否有顯著差異，並瞭解其無法適當應用的情緒調節能力為何。研究採用問卷調查的方式，研究對象為839位私立高中職生，包括日間部與夜間部，調查所得資料以描述統計分析、卡方檢定、相關分析、獨立樣本t檢定、相依樣本t檢定、因素分析、邏輯迴歸分析和階層迴歸分析進行處理。 本研究主要結果如下：首先支持自傷行為具有負向情緒調節的功能，而經驗迴避對於自傷行為的影響有限。其次，將自傷動機進行因素分析的結果發現可以將其分為四類：人際影響、負向感受的因應、避免失控和負向自我評價。在區分是否有自傷行為部分，情緒調節困難的不接納與無助能夠有效解釋自傷行為的有無；在影響自傷行為的頻率部分，自傷動機的強度與情緒調節困難的衝動失控能夠有效解釋自傷頻率的多寡。此外，本研究發現不同的自傷方式與不同的動機、所處的自傷前情緒有關，且不同的自我傷害動機在情緒強度特質、情緒調節困難、負向情緒和自傷方式上會呈現出不同的樣貌。 / The purpose of this study was to explore the motivations, the phenomenon, and the function of deliberate self-harm behaviors(DSH), and based on these, to clarify emotional contents behind DSH, including positive affect intensity, negative affect intensity, serenity, experiential avoidance and the emotional regulation ability. Besides, the study investigated the classification of the motivations of DSH by exploratory factor analysis, and accordingly discussed whether the affect categories and the affect intensity resulted from the motivations of DSH were different, and whether the motivations of DSH resulted in significantly different using of methods and frequencies, moreover, the emotional dysregulation. The study was based on questionnaires, and the participants were 839 students from a private senior high school , including vocational schools. Data obtained were analyzed by descriptive statistics, correlation analysis, t-test, factor analysis (FA), logistic regression, and hierarchical regression analysis. The main results were as follows: First, the results supported that DSH has regulative function on negative affect, and experiential avoidance influenced DSH limitedly. Second, according to factor analysis, the motivations of DSH were classified into four categories: interpersonal influence, negative affect modulation, control, and negative self-evaluation. Moreover, nonacceptance of the emotion dysregulation could successfully distinguish students with DSH from students with no history of DSH in the past 1 year. Both intensity of motivations and impulse of the emotion dysregulation could reliably predict DSH’s frequency. Finally, different methods of DSH correlated to different motivations and different emotions before DSH, and there were various representations of affect intensity, emotion dysregulation, and methods depends on different motivations.

Text in English / The literature review indicated similarities between education and chess playing and possible transfer of knowledge between these two different domains. A link was then suggested between some aspects of intellectual abilities and chess instruction in children, but not in adults (Frydman & Lynn, 1992; Waters, Doll & Mayr, 1987). In this research study the aim was to explore the relationship between chess playing and cognitive and intellectual development in Grade R learners at Garsieland. Therefore the positive influence that chess playing brings to bear on the intelligence of 64 Grade R learners (as measured on intelligence scales) was investigated. The data was collected through short biographical questionnaires and psychometric tests and the participants in both groups were assessed on two occasions. The study suggested that chess instruction exerted a positive (small) effect on Performance intelligence and subsequently on the Global scale of the Junior South African Intelligence Scales. The children in both groups also exhibited improved cognitive development after the 40 week period during 2009. / Psychology / M.A. (Psychology)

Malgré l’ancrage de la médiation et de la médiation culturelle en traductologie surtout depuis le Tournant Culturel, il manque encore à ces notions une définition traductologique arrêtée. Partant des apports provenant de différents domaines – notamment la communication culturelle – et prenant appui sur une théorie causale de la traduction, nous proposons une réflexion en trois temps sur le traducteur comme médiateur culturel et sur ses interventions délibérées, dans une approche identitaire, textuelle et fonctionnaliste. Nous sondons la particularité de la construction identitaire du traducteur, acteur marqué par sa formation linguistique et par ses normes socioculturelles d’origine, mais très empathique envers l’Autre et son système normatif. Dans ce premier volet, les stratégies traductives sont étudiées en miroir des stratégies identitaires déployées par le traducteur pour préserver cohérence et valorisation de sa construction identitaire. Ensuite, nous considérons le texte et le type de texte à traduire comme des créations culturelles que le traducteur re-présente à sa communauté, en lui rendant la différence abordable aux niveaux formel, lexical et discursif. Pour ce faire, il déploie une panoplie de stratégies traductives variant de la norme rédactionnelle la plus conformisante à la plus différenciatrice. Dans ce deuxième volet, la préface du traducteur est étudiée comme un lieu de médiation directe, pour informer et recommander la lecture. Enfin, nous analysons deux finalités traductives par lesquelles le traducteur agit sur l’identité culturelle de sa communauté par le biais de sa re-présentation : la formation intellectuelle et la déconstruction/re-construction identitaire. Que ce soit à travers de simples textes ou des institutions à caractère éducatif, l’objectif premier du traducteur est d’informer le lecteur et, par cette information, il agit sur la re-définition de fondements essentiels de sa construction identitaire. / Though mediation and cultural mediation seem to be enrooted in Translation Studies especially since the Cultural Turn, a specialized definition of these notions is still missing. Based on their definitions in other different domains – especially cultural communication – and on a causal theory of translation, we present a three-fold thesis on the translator as a cultural mediator and on his deliberate interventions. The three axes we develop here are based on identity, textual and functionalist approaches. First, we analyze the specificity of the identity of the translator seen as a construction that is not only marked by the linguistic formation and the sociocultural norms of his original community, but also by the actor’s empathy towards the Other and his system of norms. In this first fold, translation strategies are studied as mirrors of identity strategies the translator follows in order to keep the coherence and the valorization of his identity construction. Then, the texts and types of texts are considered as cultural creations that the translator re-presents to his community through making cultural differences understandable on the formal, lexical and discourse levels. To do so, he uses different writing norms from the most conforming to the most differentiating one. In this second fold, the translator’s preface is seen as a privileged place for a direct mediation, in which he already informs his reader about the translation he’s about to read and recommends the reading. Finally, we study two translation functions through which the translator acts on the cultural identity of his community based on his re-presentation of the text: the intellectual formation of the reader and the de-construction/ re-construction of his identity. By the means of a simple text or of an educational institution, the translator’s first aim is to inform the reader, and through this information, he acts on the re-definition of essential foundations of his identity construction.

Présentes dans de nombreux domaines, les clauses limitatives de réparation et les clauses exonératoires de responsabilité constituent une pratique très courante. Si elles se rencontrent le plus souvent en matière contractuelle, ces conventions peuvent également aménager la responsabilité extracontractuelle d’un potentiel responsable qui connaîtrait déjà la victime éventuelle, tel un voisin ou un cotraitant dans la réalisation d’un ouvrage. Malgré leur utilité et leur fréquence pratique, ces clauses pâtissent aujourd’hui d’un régime incertain, qui suscite nombre d’interrogations, tant en matière contractuelle qu’extracontractuelle. Pour savoir si une clause limitative ou exonératoire de responsabilité peut jouer en faveur du responsable, il faut dans un premier temps vérifier sa validité. Or, tant les droits spéciaux (droit des transports, droit de la consommation…) que la jurisprudence (notamment l’arrêt Chronopost) ont porté de multiples atteintes aux règles classiques de validité de ces stipulations. Il est dès lors nécessaire d’instaurer des directives renouvelées afin de clarifier cette question primordiale. Dans un second temps, il n’est pas certain que la clause relative à la responsabilité, pourtant valable, puisse déployer tous ses effets. L’efficacité de ces stipulations revêt ainsi une grande importance. Cependant, là encore, les règles de paralysie en cas de faute qualifiée du responsable, ainsi que celles qui gouvernent l’opposabilité des clauses aux tiers victimes d’un dommage causé par un manquement contractuel, méritent d’être rénovées pour balayer les incertitudes qui jalonnent aujourd’hui la matière. À l’heure où le droit de la responsabilité civile est en passe d’être réformé, cette étude propose un nouveau régime applicable aux clauses relatives à la responsabilité pour que la notion recouvre sa fonction de véritable outil de prévisibilité pour les parties. / Limitation and exclusion clauses constitute a very common practice in many areas. Although they are more often used in the contractual field, these agreements can also change tort liability of a potential tortfeasor who would already know the potential victim, as a neighbour or a consortium member. Nowadays, despite their utility and practical frequency, these stipulations suffer from an uncertain regime, that gives rise to questions, as much in contractual field as in tort field. Firstly, to know whether an exclusion clause can be invoked by the responsible, we need to verify its validity. Yet, both laws in different fields (transport law, consumer law …) and case law (especially the famous Chronopost case) have affected the classic rules of validity of these stipulations. There is therefore a need to establish new guidelines to clarify this important question. Secondly, it is not certain that the exclusion clause, however valid, will apply. The effectiveness of these provisions is also of great importance. Nevertheless, the rules governing the paralysis in case of gross fault from the responsible and those who regulate the enforceability of clauses to third parties, victims of a damage caused by a breach of contract, should be renovated to sweep away the uncertainties that confuse the subject. At a time when French civil liability law is about to be reformed, this study proposes a new regime for exclusion and limitation clauses in order to restore their true function of foreseeability for parties.

Abstracts in English, Afrikaans and Zulu / This study was conducted to address a distinct lack of knowledge regarding strategizing as a function of social interaction. Social researchers like Critchley contend that an organisation should essentially be regarded as an evolving product of people’s continuous interaction resulting in shared meaning. In subscribing to Critchley’s premise, and assuming that strategy inquiry is an empirically informed social science, the current study consequently set out to gain an understanding of how social interaction between practitioners shapes organisational strategizing and subsequent strategic outcomes. The strategy-as-practice perspective served as an integrative lens for the current research. This perspective that subscribes to the practice turn in social research, focuses on the actual practices (praxis) of strategy actors (practitioners) within unique organisational settings with unique strategizing tools, techniques and artefacts (practices). Informed by the philosophical underpinnings of a pragmatic worldview and a qualitatively driven mixed methods approach, a case study design allowed for in-depth analyses of multiple sources of empirical data to facilitate an understanding of the research phenomena. In addition to exploring social interaction during episodes of strategy practice, the current research investigated how practitioners’ motivations to interact shape and are shaped by ongoing interactions and meaning making. The current study also examined how external and internal organisational contexts, including organisational practices, influence and are influenced by ongoing social interactions. Two small private higher education institutions that reflect the typology of most private providers in the South African higher education landscape were selected for the case study. These private providers face numerous challenges in a tough current economic climate. Private providers further fulfil a pivotal role in the demand absorption of a growing need for higher education in South Africa. The main findings of the current research confirmed that strategizing at the two case study organisations is indeed mainly a function of social interaction. Strategizing is mostly shaped by people as emotional beings. Strategizing is the product of sometimes-irrational interactions and subsequent constantly evolving shared meanings and relationships between people. It is the social interaction between strategy actors during episodes of strategy praxis that serves as a social mechanism in transforming strategizing intent into strategy outcomes. Different strategy actors employ a wide array of techniques to get their ideas or views accepted during strategy-related interactions. Findings indicated that the selected strategies at the two case study organisations are mostly not based on objective reasoning linked to a clear plan or vision, but rather on strategy actors’ abilities in getting their ideas to be accepted by the group. Findings further suggested that the owners of the respective case study organisations strongly influence how things are done during episodes of strategy praxis. Strategizing at both companies is informal and comprises mostly of reacting to challenges and dealing with crises. Both organisations follow a differentiation strategy. Safety and security; employment prospects, as well as certain academic issues like small classes for better learning can be regarded as areas of competitive advantage for both. The proliferation of private providers, significant investment in private higher education, as well as private provision’s important demand absorption role suggest that there is a definite future for private higher education in South Africa. The intended main contribution of the current research is to facilitate an understanding of how social interaction as social mechanism shapes strategizing and resultant strategic outcomes. The understanding of the social world supposedly increases as the collection of the compatible causal mechanisms grows – where mechanisms reveal how the observed relationships between phenomena are created and are explained. The findings of the current research could thus serve as a building block in accumulating social science theory regarding this unexplored avenue of interaction-driven strategy research. To this end, a conceptual framework is proffered to guide similar future studies. The current study provided a glimpse into the strategy-workings of two small private higher education providers and ultimately contributes towards the growing body of knowledge regarding private provision within the South African higher education landscape / Hierdie studie is uitgevoer om die kennelike gebrek aan kennis oor strategie as ʼn funksie van sosiale interaksie aan te spreek. Sosiale navorsers soos Critchley beweer dat ʼn organisasie in wese beskou moet word as ʼn ontwikkelende produk van mense se deurlopende interaksie wat aanleiding gee tot gedeelde betekenis. In ooreenstemming met Critchley se veronderstelling dat strategiese ondersoek ʼn sosiale wetenskap is wat empiries ingelig is, was die uitgangspunt van die bepaalde studie gevolglik om te begryp hoe sosiale interaksie tussen praktisyns organisasiestrategie en gevolglike strategiese uitkomste bepaal. Die strategie-as-praktyk-perspektief het as ʼn integrerende lens vir die bepaalde navorsing gedien. Hierdie perspektief wat ooreenstem met die praktykomwenteling in sosiale navorsing, fokus op die werklike praktyke van strategierolspelers (-praktisyns) in unieke organisasie-omgewings met unieke strategie-instrumente, -tegnieke en -artefakte (praktyke). Ingelig deur die filosofiese ondersteuning van ʼn pragmatiese wêreldbeskouing en ʼn gemengde metodiek van kwalitatiewe benadering, het ʼn gevallestudieontwerp voorsiening gemaak vir indringende ontleding van verskeie bronne empiriese data om ʼn begrip van die navorsingsfenomene te fasiliteer. Bykomend tot die ondersoek van sosiale interaksie tydens episodes van strategiepraktyk, het die bepaalde navorsing ondersoek hoe praktisyns se motivering om in interaksie te wees deurlopende interaksie en betekenisgewing vorm en daardeur gevorm word. Die bepaalde studie het ook ondersoek hoe eksterne en interne organisasiekontekste, insluitend organisasiepraktyke, deurlopende sosiale interaksie beïnvloed en daardeur beïnvloed word. Twee klein privaathoëronderwysinstansies wat die tipologie van die meeste privaatverskaffers in die Suid-Afrikaanse hoëronderwysomgewing weerspieël, is vir die gevallestudie geselekteer. Hierdie privaatverskaffers het te make met verskeie uitdagings in die bepaalde moeilike ekonomiese klimaat. Privaatverskaffers vervul ʼn kernrol in die vraagabsorpsie van ʼn toenemende behoefte aan hoër onderwys in Suid-Afrika. Die hoofbevindings van die bepaalde navorsing het bevestig dat strategie by die twee organisasies in die gevallestudie wel hoofsaaklik ʼn funksie van sosiale interaksie is. Strategie word meestal gevorm deur mense as emosionele wesens. Strategie is die produk van interaksie wat soms irrasioneel is asook gevolglike gedeelde betekenis en verhoudings tussen mense wat konstant ontwikkel. Dit is die sosiale interaksie tussen strategierolspelers tydens periodes van strategiepraktyk wat dien as ʼn sosiale meganisme wat strategievoorneme in strategiese uitkomste transformeer. Verskillende strategierolspelers gebruik ʼn wye verskeidenheid tegnieke om hulle idees of beskouings tydens strategieverwante interaksie aanvaarbaar te maak. Die bevindings het aangedui dat die geselekteerde strategieë by die twee gevallestudie-instansies meestal nie op objektiewe beredenering wat inskakel by ʼn duidelike plan of visie gebaseer word nie, maar eerder op strategierolspelers se vermoë om hulle idees vir die groep aanvaarbaar te maak. Bevindings het verder bevestig dat die eienaars van die onderskeidelike gevallestudie-instansies ʼn groot invloed het hoe dinge tydens episodes van strategiepraktyk gedoen word. Strategie by albei maatskappye is informeel en bestaan meestal uit reaksie op uitdagings en hantering van krisisse. Albei organisasies volg ʼn differensiëringstrategie. Veiligheid en sekuriteit, werkverskaffingsvooruitsigte asook bepaalde akademiese aangeleenthede soos kleiner klasse vir beter leer, kan beskou word as gebiede van mededingingsvoordeel vir albei. Die proliferasie van privaatverskaffers, beduidende investering in hoër onderwys, asook die belangrike vraagabsorpsierol van privaatverskaffers dui daarop dat daar beslis ʼn toekoms vir privaathoëronderwys in Suid-Afrika is. Die beplande hoofbydrae van die bepaalde navorsing is om ʼn begrip te fasiliteer van hoe sosiale interaksie as sosiale meganisme strategie en gevolglike strategiese uitkomste vorm. Begrip van die sosiale wêreld neem waarskynlik toe soos die versameling van die versoenbare kousale meganismes groei – waar meganismes openbaar hoe die waargenome verhoudings tussen fenomene geskep en verduidelik word. Die bevindings van die bepaalde navorsing kan dus dien as ʼn boublok om sosialewetenskapsteorie te akkumuleer oor hierdie onverkende baan van interaksiegedrewe strategienavorsing. Om hierdie rede, word ʼn konseptuele raamwerk aangebied as riglyn vir soortgelyke toekomstige studies. Die bepaalde studie het ʼn blik gebied op die strategiese werking van twee klein privaathoëronderwysverskaffers en uiteindelik bygedra tot die toenemende kennisgeheel van privaatverskaffing in die Suid-Afrikaanse hoëronderwysomgewing. / Ucwaningo lwenzelwe ukubhekana nokusweleka kolwazi maqondana nokwenza isu njengomsebenzi wokusebenzisana kwabantu. Abacwaningi ngabantu, abanjengoCritchley, babeka ukuthi inhlangano kumele ithathwe njengento eguqukayo nenqubo yabantu yokusebenzisana kwabantu okunomphumela wokwabelwana ngencazelo Ngokulandela inqubo kaCritchley, kanye nokuthatha ngokuthi ukuphenyisisa isu yinto esekelwe ubufakazi obusekelwe yisayense ngabantu, ucwaningo lwamanje, ngakho-ke lufuna ukuthola ngokusebenzisana kwabantu phakathi kwemifanekiso yama-practitioner, ukwenza isu lenhlangano kanye nemiphumela ebalulekile elandelayo. Isu njengenqubo eyenziwayo nombono lisebenze njengesibuko esihlangane kucwaningo lwamanje. Umbono ohambisana nenqubo yokwenza kucwaningo ngabantu ugxila kwinqubo yokwenza yangempela (praxis) ngalabo abasebenza ngesu (practitioners) kwisimo esingavamile senhlangano enamathuluzi angavamile okwenza isu, amathekniki kanye nezinto ezenziwa ngezandla zama-artefact (practices). Ngokusekelwa kwisisekelo sefilosofi ngombono womhlaba wokwenza ngokubambekayo kanye nendlela exubene yokwenza ye-qualitative, idizayini yesifundo ngesibonelo, kuvumele ukuthi kwenziwe uhlaziyo olunzulu ngemithombo ehlukene yolwazi olutholakale ngobufakazi bophenyisiso, kusize ukuqondisisa ngento okwenziwa ngayo ucwaningo. Nangaphezu kwalokho, ukuphenya ngokusebenzisana kwabantu ngesikhathi sezikhawu zokwenzeka kwezinto, ucwaningo lwamanje luhenyisisa ngokuthi ngabe ama-practitioner agqugquzelwa yini ukwenza umumo wobunjalo kanye nokuthi lowo mumo nawu ube nomphumela kubo ngokuqhubekela phambili kanye nokuthi kube nencazelo. Ucwaningo lwamanje, lubuye luhlole nokuthi ngabe izimo zangaphakathi nezangaphandle kwenhlangano, ezibandakanya inqubo yokusebenza kwenhlangano, zinomthelela kanjani futhi nazo zibawumthelela kanjani kwezokuxhumana nokusebenzisana kwabantu. Izikhungo ezimbili ezincane zemfundo ephakeme ezibonisa ithayipholoji yabahlinzeki abaningi bangasese kwindawo yemfundo ephakeme eNIngizimu Afrika ziye zakhethwa. Laba bahlinzeki bangasese babhekene nezinselele ezihlukene kumkhakha onzima wamanje kwezomnotho. Abahlinzeki bangasese babuye badlale indima ebalulekile nokuthi badinga ukuthi banganyelwe kwisidingo esikhulayo semfundo ephakeme eNingizimu Afrika. Okuthokele kakhulu ngocwaningo lwamanje kuqinisa ukuthi ukwenza isu ngeziboniso ezimbili zocwaningo, kwinhlangano, kuyadingeka ikakhulukazi njengomsebenzi wokusebenzisana kwabantu. Ukwenza isu kuvamise ukusekelwa ngabantu njengabantu abanemizwa ngokomoya. Ukwenza isu kungumphumela wokuthi ngezinye izikhathi kuba nokusebenzisana okungenasizathu esibambekayo kanti imiphumela kuvamise ukuba ngeshintshayo nokwabelana ngesizathu sayo kanye nobuhlobo bayo phakathi kwabantu. Ukusebenzisa kwabantu phakathi kwalabo abenza isu ngezikhathi zenqubo yokwenza okusiza njengendlela yabantu ekuguquleni inhloso yesu ukuze libe yisu elinemiphumela. Abantu abenza amasu abehlukene basebenzisa amathekniki ehlukene ukwenza ukuthi imibono yabo kanye nezindlela ababona ngayo izinto kwemukeleke ngesikhathi sokuxhumana mayelana namasu. Imiphumela etholakele ikhombisa ukuthi amasu akhethiwe kwizifundo zezibonelo ezimbili zezinhlangano zisekelwe kwizizathu ezingatshekele ohlangothini oluthize, kodwa esihambisana nohlelo olucacile kanye nombono, kodwa kuncike kumakhono abenzi bamasu ekwenzeni ukuthi imibono yabo yemukeleke eqenjini. Okunye okuthokakele kubuye kwaphakamisa nokuthi abanikazi bezinhlangano okwenziwa ngazo iziboniso zesifundo banomthelela kakhulu ngokuthi izinto zenziwe kanjani ngezikhathi zenqubo ebambekayo yokwenza. Ukwenza amasu kuzo zimbili izinkampani kwenziwa ngendlela engahlelekile kakkhulu, kanti kuquka ekuncikeni ekuphenduleni kwizinselele kanye nokuphendula kwizimo ezisikazayo ezivelayo. Zombili izinhlangano zilandela amasu ehlukahlukene. Ukuphepha nokuvikeleka, amathuba emisebenzi kanye nezinto ezithile zesiakhademiki ezifana namaklasi amancane ukuze kufundeke kangcono nakho nngeminye yemikkhakha esiza kakhulu ekuphumeleleni. Ukubakhona ngobuningi kwabahlinzeki bangasese, ukutshalwa kakhulu kwezimali kwimfundo yangasese ephakeme, kanye nokuhlinzekwa kwmefundo yangasese kanye nesidingo sendima yokumuncwa ngokwenganyelwa, kuphakamisa ukuthi likhona ikusasa langampela lemfundo yangasese ephakeme eNingizimu Afrika. Inhloso eqondiwe ngokuthela esivivaneni kocwaningo lwamanje ukusiza ekutheni kube nokuqondisisa ngokuthi ukusebenzisana kwabantu njengendlela yokubumba amasu kanye nemiphumela kungasiza kanjani. Ukuqondisisa ngomkhakha wabantu kuyenyuka njengoba kukhula ukuqoqana kwezindlela zokwenza – lapho khona izindlela zokwenza ziveza ukuthi ngabe ubudlelwane obubhekiwe nobuqashelwayo bungabanjani uma kuqhathaniswa izinto ezenziwe futhi nokuthi zichazwa kanjani. Okutholakele ngocwaningo lwamanje kungasiza ngokuba yisakhelo ekuqokeleleni itiyori yesayense ngabantu maqondana nalo mkhakha ongakaphenyisiswa ngokwanele kwisu elixhumene ngokusebenzisana locwaningo. Maqondana nalokhu, uhlaka lombono luyahlinzekwa ukuba ngumkhombandlela kucwaningo lwangekusasa. Ucwaningo lwamanje luveze kancane ukusebenza kwesu kwizikhungo ezimbili ezincane zabahlinzeki ngemfundo ephakeme yangasese, kanti futhi luthela esivivaneni ekukhuleni kolwazi ngokuhlinzekwa kwemfundo yangasase emkhakheni wemfundo ephakeme eNingizimu Afrika. / Business Management / D. Com. (Business Management)