Submitted by admin tede (tede@pucgoias.edu.br) on 2016-09-12T13:13:04Z No. of bitstreams: 1 ROSE HELEN SHIMABUKU.pdf: 10315363 bytes, checksum: 18ae5a852021813551a88575d9bddbbc (MD5) / Made available in DSpace on 2016-09-12T13:13:04Z (GMT). No. of bitstreams: 1 ROSE HELEN SHIMABUKU.pdf: 10315363 bytes, checksum: 18ae5a852021813551a88575d9bddbbc (MD5) Previous issue date: 2016-03-18 / The complexity of labor relations in the contemporary world has brought new consequences for both organizations and workers. One of those new phenomena is Presenteeism, which is the act of a physically sick employee showing up to work even though s/he is experiencing health problems. This Master‟s thesis has as main objective to investigate Presenteeism, as well as analyze how the work psychological demands, the worker‟s control and the leadership support can contribute to understand this phenomenon. It was conducted two studies – first theoretical and second empirical – based on the theoretical model Demand-Control Model by Karasek (1979). In the first study, it was carried out an analysis of the latest studies on Presenteeism and on the demands, the control and the social support at work, encompassing the main theoretical references on these variables. In this article, it was observed that the work demands, the worker‟s control and the support s/he gets in her/his organizational environment cause a strong difference in their physical and mental health. The second article examined the work control moderational power and the leadership support in the relationship between the work psychological demands and Presenteeism. The study was conducted using a quantitative cross-sectional methodology and involved 204 working technicaladministrative employees of a Federal Institution of Higher Education of the State of Goiás.Data were collected through self-report, i.e., by filling the Stanford Presenteeism Scale-SPS-6 and Job Content-JCQ Questionaire. It was used the programs SPSS 21.0 and AMOS 21.0 to do data statistical analysis. This Master‟s thesis leads us to conclude that in the presence of high psychological demands of work, the stronger the control is, the weaker the Presenteeism is. Although there is a significant relationship between the work psychological demands, Presenteeism and leadership support, moderation test did not confirm that the leadership support is a moderator in the relationship between psychological demands, work and Presenteeism. This Master‟s thesis showed that the use of the moderation analysis proved to be a resource of utmost importance, since only in this way it was possible to verify more clearly how work control and leadership support as moderator variables influence the direction or intensity of the relationship between work psychological demands and Presenteeism. / A complexidade das relações do trabalho no mundo contemporâneo trouxe novas conseqüências tanto para as organizações quanto para os trabalhadores. Um desses novos fenômenos é o presenteísmo, que se caracteriza pelo ato de o trabalhador comparecer ao trabalho mesmo se sentindo doente. Esta dissertação tem como objetivo principal investigar o presenteísmo, assim como analisar de que forma as demandas psicológicas de trabalho, o controle do trabalhador e o apoio da chefia podem contribuir para essa compreensão. Foram realizados dois estudos – um teórico e outro empírico –, tendo como modelo teórico de base o Modelo Demanda-Controle postulado por Karasek (1990). No primeiro artigo, foi realizada a análise do estado da arte do presenteísmo e das demandas, do controle e do apoio social no trabalho abrangendo os principais referenciais teóricos sobre essas variáveis. Observou-se, nesse artigo, que as demandas do trabalho, o controle do trabalhador e o apoio que ele recebe em seu ambiente organizacional impactam sobremaneira em sua saúde física e mental. O segundo artigo analisou o poder moderacional do controle do trabalho e do apoio da chefia na relação entre as demandas psicológicas de trabalho e o presenteísmo. O estudo foi realizado com 204 servidores técnico-administrativos de uma Instituição de Ensino Superior (IES) Federaldo Estado de Goiás, utilizando-se metodologia de natureza quantitativa de corte transversal. Os dados foram coletados por autorrelato, através do preenchimento das escalas Stanford Presenteeism Scale – SPS-6, e Job Content Questionaire – JCQ. Para o tratamento de dados, foram utilizados os programas de análise estatística SPSS 21.0 e AMOS 21.0. Verificou-se, nesse estudo, que na presença de altas demandas psicológicas de trabalho, quanto maior for o controle, menor será o presenteísmo. Apesar de haver relação significativa entre demanda psicológica de trabalho, presenteísmo e apoio da chefia, o teste de moderação não confirmou que o apoio da chefia seja um moderador na relação entre demandas psicológicas, trabalho e presenteísmo. Evidencia-se que a utilização da análise de moderação se apresentou como um recurso de suma importância, visto que somente assim foi possível verificar com mais clareza de que forma o controle do trabalho e o apoio da chefia, na condição de variáveis moderadoras, influenciam na direção ou intensidade da relação entre as demandas psicológicas de trabalho e o presenteísmo.

The aim of this study was to examine the relationship between gender and self reported symptoms (physiological and psychological) and sense of coherence (SOC) and Job Demand-Control-Social support (JDCS). The sample consisted of 360 respondents (nfemale= 261, nmale= 99), in the ages between 19-53 (M=25,57, SD=5,77), all students from Växjö University. A quantitative work method was used in the study; data was collected using questionnaires that consisted of self-reported questions, based on three parts: A modified symptom checklist, SOC 13 and a modified JDCS questionnaire. The result of our study showed that both SOC and JDCS had an effect on self-reported symptoms but there were no interaction between SOC and JDCS. No significant gender differences were found regarding the level of SOC. Female students reported symptoms in a significant higher extent than male students. There were no gender differences regarding JDCS. Our results are discussed in relation to previous studies. Our conclusion is that it is important to perform further research on students’ health and work environment.

<p>The aim of this study was to examine the relationship between gender and self reported symptoms (physiological and psychological) and sense of coherence (SOC) and Job Demand-Control-Social support (JDCS). The sample consisted of 360 respondents (nfemale= 261, nmale= 99), in the ages between 19-53 (M=25,57, SD=5,77), all students from Växjö University. A quantitative work method was used in the study; data was collected using questionnaires that consisted of self-reported questions, based on three parts: A modified symptom checklist, SOC 13 and a modified JDCS questionnaire. The result of our study showed that both SOC and JDCS had an effect on self-reported symptoms but there were no interaction between SOC and JDCS. No significant gender differences were found regarding the level of SOC. Female students reported symptoms in a significant higher extent than male students. There were no gender differences regarding JDCS. Our results are discussed in relation to previous studies. Our conclusion is that it is important to perform further research on students’ health and work environment.</p>

Sammanfattning Titel: ”Det är bara narcissister och diktatorer som inte gillar platta organisationer”- En fallstudie om arbetsmiljö i en medarbetarstyrd organisation Författare: Madeleine Brolin, Mattias Vall och Sandra Permerud Institution: Ekonomihögskolan vid Linnéuniversitetet Kurs: Företagsekonomi III - organisation, examensarbete 15 hp Handledare: Hans Wessblad Examinator: Mikael Lundgren Syfte: Syftet med vår uppsats är att inventera på vilka sätt arbetsmiljön påverkas av medarbetarstyrning. Metod och teoretisk referensram: Studien är en fallstudie av en medarbetarstyrd organisation. Studien har en deduktiv ansats och har antagit en kvalitativ forskningsstrategi då syftet varit att få en djupare förståelse för hur respondenterna upplever sin arbetsmiljö. Studiens datainsamlingsmetod består av primärdata i form av tio semistrukturerade intervjuer. Studiens teoretiska referensram utgår från Krav- Kontroll-Stödmodellen. Slutsats: Vi har kommit fram till att medarbetarstyrning innebär höga krav på delaktighet, engagemang och beslutsfattande. Vår studie har visat att den höga kontrollen som råder i den medarbetarstyrda organisationen kan upplevas som ett krav. Medarbetarstyrning ställer även krav på individen att finnas tillgänglig för att ge stöd åt sina kollegor och individen förväntas att själv be om stöd vid behov. Vi har därmed kunnat konstatera att det sociala stödet är avgörande för att kunna hantera de höga krav och den höga kontroll som råder inom den medarbetarstyrda organisationen. Nyckelord: Medarbetarstyrning, Självstyrande team, Arbetsmiljö, Krav-Kontroll- Stödmodellen. / Abstract Title: “Only narcissists and dictators dislike decentralized organizations”- A case study of working environment in an employee controlled organization Authors: Madeleine Brolin, Mattias Vall and Sandra Permerud Institution: School of Business and Economics at Linnaeus University Course: Business Administration III - Organization, bachelor thesis, 15 credit Supervisor: Hans Wessblad Examiner: Mikael Lundgren Purpose: The purpose of our candidate essay is to investigate in what ways working environment is affected by employee controlled organisations. Method: This is a case study of an employee controlled organization. The study has a deductive approach and has assumed a qualitative research strategy with the purpose of achieving a deeper understanding of how respondents perceive their working environment. The primary data has been collected through ten semi structured interviews. The theoretical framework derives from the job demand-control-support model. Conclusion: An employee controlled organization amount to high demands of participation, commitment and decision making. Our study has shown that high levels of control that prevails in an employee controlled organisation can be perceived as demands. An employee controlled organization also postulates that individuals is available to and support colleagues, it is also expected of individuals to ask for help when needed. Accordingly we find that the social support is crucial to be able to handle the high demands and high control of an employee controlled organization. Keywords: Self-managed work teams, Work environment, Demand-Control-Social support model

Bakgrund: Många arbetsmiljöproblem kretsar kring psykosociala faktorer. Relationen mellan krav, kontroll och socialt stöd har betydelse för hälsan. Riskökning för psykiskt lidande ses när både lågt socialt stöd och låg kontroll upplevs. Arbetstid och bristande kontroll har visat samband med bl.a. gastrointestinala problem och sömnstörningar. Brandpersonal har ett farligt yrke och inom brandmannayrket finns många stressorer som påverkar hälsan. Få studier finns gällande brandpersonals upplevelse av krav, kontroll och stöd kopplat till stressrelaterade symtom i arbetet. Det är betydelsefullt att undersöka förekomst av detta, då ohälsa kan få konsekvenser för individen, arbetsgruppen och hela samhället. Syfte: Kartlägga förekomst av stressrelaterade symtom och samband med krav, kontroll och socialt stöd hos brandpersonal i Sverige. Metod: Studien var en del av en tvärsnittsundersökning gällande brandpersonals hälsa där 476 personer deltog. Korrelationsanalyser med Spearmans korrelationskofficient utfördes. Resultat: Låg förekomst av sömn- och magbesvär sågs hos brandpersonalen. Samband påvisades där krav och socialt stöd korrelerade med sömnbesvär och magbesvär. Sömnbesvär och magbesvär korrelerade signifikant. Kön korrelerade med magbesvär. Konklusion: Förekomsten av mag- och sömnbesvär var låg och deltagarna mådde relativt bra. Vidare forskning kring friskfaktorer hos brandpersonal samt fler studier med andra variabler jämfört med krav, kontroll och stöd behövs. / Background: Many health and safety problems revolve around psychosocial factors. The relationship between demand, control and social support affect our health. Increased risk for mental suffering exists when low social support and low control is experienced. Working hours and lack of control can be associated with gastrointestinal- and sleeping problems. Firefighters have a dangerous occupation and many stressors affect the firefighter´s health. Few studies have investigated demand, control and support linked to stress-related symptoms at work for firefighters, it is important to investigate this though it may affect the individual, workgroup and society. Purpose: Identify occurrence of stress related symptoms and their relationship with demand, control and social support in Swedish firefighters. Method: The study was part of a cross-sectional study of firefighter's health, 476 people attended. Correlation analyzes with Spearman's korrelationskofficiens was performed. Results: Low prevalence of sleep- and stomach problems was seen. Correlation was found where demand and social support correlated with sleep- and stomach problems. Sleep- and stomach problems correlated significantly. Gender and stomach problems also correlated. Conclusion: The incidence of sleep- and stomach problems was low and participants felt relatively good. Further research on health factors of firefighters and more studies with other variables compared with demand, control and support is needed.

Zum gesellschaftlich relevanten Thema des Arbeitsmarktes findet sich kaum arbeitspsychologische Empirie. Erste Hinweise auf ein die Gesundheit Erwerbstätiger gefährdendes Potenzial einer schlechten Arbeitsmarktlage geben Studien aus den Bereichen der Freiwilligkeit in der Erwerbsarbeit und der Arbeitsplatzunsicherheit. Alle diese Studien sind jedoch Befragungen mit dem methodenimmanenten Interpretationsproblem der gemeinsamen Methodenvarianz. Unter Ausschluss dieses Methodenproblems wird zunächst ein Beitrag zur Klärung der Bedeutung der Arbeitsmarktsituation für die psychische Gesundheit Erwerbstätiger geleistet. In einem zweiten Schritt werden empirisch bewährte Merkmale der Arbeitssituation in die Analysen einbezogen. Den theoretischen Rahmen der Arbeit bilden das Belastungs-Beanspruchungs-Konzept (BBK) und ein spezifiziertes Zwei-Ebenen-Modell. Sekundäranalytisch werden zweier branchenspezifische Gelegenheitsstichproben (N1 = 183; N2 = 314) und die repräsentative BIBB/IAB-Strukturerhebung von 1998/1999 (N3 = 34.343) ausgewertet. Es liegt ein ex-post-facto-Design vor. Das Merkmal der Arbeitsmarktsituation wird als Risiko langzeitarbeitslos zu werden operationalisiert und dokumentenanalytisch generiert. Diese Operationalisierung erweist sich als valide. Die anderen Merkmale werden mittels schriftlicher Befragungen erhoben. Die Datenauswertung erfolgt mit Methoden des ALM. Die globalen Zusammenhänge zwischen der Arbeitsmarktsituation und der psychischen Gesundheit Erwerbstätiger sind marginal. Bei Betrachtung der mit Hilfe des BBK gebildeten Subgruppen zeigen sich jedoch hypothesenkonform veränderte Zusammenhänge. Dieses Ergebnismuster kann im Sinne des sozialepidemiologischen Risikofaktorenmodells als Beleg für das Belastungspotenzial einer schlechten Arbeitsmarktsituation angesehen werden. Zentral für die Vorhersage der psychischen Gesundheit Erwerbstätiger sind jedoch die Merkmale der Arbeitssituation: Auch in Zeiten mit einer problematischen Arbeitsmarktsituation reicht es nicht aus, einfach nur Arbeit zu haben. Die konkrete Arbeitssituation bleibt zentral. / Within the field of occupational psychology there is very little empirical research on the socially highly relevant topic of the labor market. Studies on voluntariness within gainful occupation and on job insecurity have provided initial evidence that a poor labor market situation poses a potential risk to employees’ health. However, all of these studies can be criticized for having the method-immanent interpretation problem of shared method variance. Excluding this methodological problem, the present study, first, contributes to clarifying the role of the labor market situation for employees’ mental health. In a second step, empirically established characteristics of the personal job situation are included in the analyses. The theoretical framework for this research is the stress-strain concept (SSC) and a more specific two-level model. Secondary analyses are conducted with two sectoral convenience samples (N1 = 183; N2 = 314) and the representative BIBB/IAB data set of 1998/1999 (N3 = 34.343). An ex-post-facto design is used. The characteristic of the labor market situation was operationalized as the risk for long-term unemployment, which was generated through document analyses. This operationalization proves to be valid. Other characteristics were assessed with questionnaires. Data analyses were conducted with methods of the GLM. The overall relations between the labor market situation and mental health are marginal. However, when studying subgroups that were formed utilizing the SSC the observed relations vary as hypothesized. These findings can be interpreted within the social-epidemiological risk-factor model as a demonstration of the stress potential of poor labor market conditions. Nevertheless, the central predictors of employees’ mental health are characteristics of the personal job situation: Even in times of a problematic labor market situation just being employed it is not sufficient to ensure good mental health. The person’s specific job situation remains central.