In the hospitality industry, the role of the frontline employee is integral. These employees are the face of the organization and have a strong role in shaping and forming the opinions of consumers by way of their product and service delivery. Therefore, the decisions an employee makes during the product or service delivery is critical in maintaining the relationship with the customer. Employees may be faced with opportunities to better service a customer at the cost of breaking an organizational rule or procedure. When an employee is faced with this dilemma and decides to break the rule on the behalf of the customer knowing the risks involved, this is called prosocial rule breaking. One distinct difference between this concept and general rule breaking is that this is performed as a nonselfish gesture; the employee does not receive any personal benefit. To examine this further, this study investigated the overall propensity to participate in prosocial rule breaking and the impact of the Big Five personality dimensions on prosocial rule breaking. To gain a better understanding of these constructs, a review of literature related to ethical decision making, prosocial behavior, and the five factor theory of personality was conducted. To investigate the research objectives, a purposive sample of frontline employees from a nationally branded restaurant chain completed a four part self-administered questionnaire by answering questions on the five factor personality dimensions through the Big Five Inventory (BFI), a restaurant based scenario followed by Morrison's (2006) prosocial rule breaking scale, a section on demographic information, and an open ended section for qualitative comments. Overall, three-hundred and five (305) usable questionnaires were completed and interpreted. The results demonstrated that this sample of restaurant employees revealed a moderate propensity for prosocial rule breaking. Moreover, the results revealed that the Agreeableness dimension is the most common personality dimension for this group of restaurant employees, but the Conscientiousness domain was the best predictor of one's propensity not to participate in prosocial rule breaking. The implications for managers from this study indicate a need for managers to recognize and encourage prosocial behaviors from their employees. They also need to understand which personality domains contribute to prosocial behavior, which can ultimately have implications for hiring, selection, and training.

This study is intended to explore the interactive effect of various interpersonal groups and longitudinal maturation on the socialization of individuals within a culture. It will deal with conflict resolution and the formation of a transitory sense of self informed by George Herbert Mead's perspective with an emphasis on symbolic interaction. I have chosen as my sample group a division I female college soccer team in the eastern United States . My time as an assistant coach has given me access to the daily lives of these players for a two year period during which I have acted as a participant observer. Although the study is limited to a small group of elite athletes, it is presumed that similar processes are at work each time an individual enters a new social setting or attempts to reconcile conflicting norms between different groups. When such groups collide, the individual is forced to conform to one at the expense of the other(s). This creates what I will call deviant conformity / Master of Science

This study employs a mixed methods approach, combining a quantitative survey and qualitative interviews to gain a comprehensive understanding of how the use of TV or online news sources can affect one's opinion of police reform. The theoretical framework guiding this research draws upon Critical Race Theory, controlling images in the media, and the Propaganda Model of Communication. By centering Critical Race Theory, the study examines how race and power dynamics intersect with individuals' media consumption and influence their attitudes toward police reform. It acknowledges that news media representations of incidents of police brutality play a crucial role in shaping public opinion, particularly concerning marginalized communities affected by policing practices. Additionally, the Propaganda Model of Communication provides a lens to analyze the media landscape's underlying structural biases and the potential impact on individuals' opinions. This model helps reveal how corporate interests and ideological factors may shape the content presented by TV news outlets, working in the interest of the institution of policing. While the quantitative survey results yielded statistically insignificant findings, the qualitative interviews offer valuable insights into the nuanced complexities surrounding media consumption and its impact on attitudes toward police reform. The interviews reveal that online news sources provide a more democratized platform, offering diverse perspectives which led to a belief in systemic changes to policing. Additionally, interviews uncovered how TV news uses racial stereotypes and superficial news stories to create a "bad apples" ideology.

Researchers have examined aggregate associations between religious contexts and suicide rates among religious denominations. Most early research examined this relationship among white Christians; more current research has examined black Christians. Though this research tradition was established by Emile Durkheim long ago, religious context’s relationship with suicide rates remains understudied among U.S. Latinos. Few studies examine suicide among this group; those that do compare U.S.-born and foreign-born Latinos (see Barranco 2016; Barranco and Harris 2019). Nevertheless, these studies overlook how the religious context—suicide rate relationship differs between U.S. Latino men and women. This study fills this gap by applying two competing theses to explain aggregate differences in suicide rates among Latino men and women. Results show that religious context differently impacts Latino men’s and women’s suicide rates, religious homogeneity is consistently associated with lower suicide rates for all Latinos, and Latinas benefit more from religious contexts than Latino men.

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