Septima Conferencia Iberoamericana de Complejidad, Informatica y Cibernetica, CICIC 2017 - 7th Ibero-American Conference on Complexity, Informatics and Cybernetics, CICIC 2017; Orlando; United States; 21 March 2017 through 24 March 2017; Code 131437 / The digital management model portfolio emerges as an alternative for the evaluation of the learning that acts as support in the performance of the process of teaching and the continuous improvement of the students learning process, in the course thesis of the computing and systems engineering program, providing the opportunity for being the host of his own learning. The main feature of this tool is that allows the evidence management and the self-assessment of this learning involving cognitive and metacognitive processes leading to consider it one of the most important educational innovations in the university environment.

Esta dissertação identifica e analisa o panorama de transformação e (re)formatação do conteúdo jornalístico para dispositivos móveis, tablets e smartphones, além da gestão estratégica que impulsiona a incorporação da condição de mobilidade no jornalismo. A pesquisa foca a mobilidade como tendência estratégica para o jornalismo digital contemporâneo, discutindo uma proposição conceitual de \'jornalismo em mobilidade\'. Assim, a partir do estudo de caso da empresa jornalística norte-americana The New York Times (NYTimes), a pesquisa destaca as mudanças que impactam a produção de conteúdo jornalístico, identificando aspectos que constroem as versões móveis desta marca, referência em implementação de cultura digital. Com o estudo de caso, e um mapeamento das orientações estratégicas e metodológicas da empresa, objetiva-se discutir a mobilidade na rotina de produção da redação jornalística digital baseada na visão (explicativa) de cinco dos principais gestores da redação digital do NYTimes. Entre os desafios e oportunidades da marca (NYT) estão as métricas, o conhecimento da audiência e, portanto, personalização, otimização, customização e curadoria como pontos chaves da área digital. Como principal objetivo da pesquisa destaca-se o foco em uma produção jornalística de qualidade. E, por fim, a dissertação aborda o jornalismo em mobilidade como uma tendência (presente e futura) às redações, considerando que os aparatos tecnológicos móveis deixam de ser apenas ferramentas tecnológicas para se caracterizarem como plataformas midiáticas, a partir da segunda década dos anos 2000. / This Mater\'s thesis identifies and analyzes the panorama of change and (re) formatting of journalistic content for mobile devices, as well as strategic management that drives the incorporation of mobility in journalism. The research focuses on mobility like a strategic trend for contemporary digital journalism, discussing a conceptual proposition of \'journalism in mobility\'. From the study of the US newspaper company The New York Times (NYTimes), this master\'s thesis highlights changes the impact of content journalistic production content, identifying some aspects that build mobile versions of this brand, which is a reference of culture digital. With the case study and a mapping of strategic and methodological guidance of the company, it objective is to discuss mobility in routine production of digital journalism based on view (explanatory) of five of the top managers of digital writing the NYTimes. Among the challenges and opportunities of the NYT are metrics, knowledge of the audience and therefore customization, optimization, customization and curators as key points of the digital area. As the main objective of this research focus on stands out in a journalistic production quality. And finally, the dissertation deals with journalism on move as a trend (present and future) to newsrooms, considering that mobile technological devices are not merely technological tools, but are media platforms.

Esta dissertação identifica e analisa o panorama de transformação e (re)formatação do conteúdo jornalístico para dispositivos móveis, tablets e smartphones, além da gestão estratégica que impulsiona a incorporação da condição de mobilidade no jornalismo. A pesquisa foca a mobilidade como tendência estratégica para o jornalismo digital contemporâneo, discutindo uma proposição conceitual de \'jornalismo em mobilidade\'. Assim, a partir do estudo de caso da empresa jornalística norte-americana The New York Times (NYTimes), a pesquisa destaca as mudanças que impactam a produção de conteúdo jornalístico, identificando aspectos que constroem as versões móveis desta marca, referência em implementação de cultura digital. Com o estudo de caso, e um mapeamento das orientações estratégicas e metodológicas da empresa, objetiva-se discutir a mobilidade na rotina de produção da redação jornalística digital baseada na visão (explicativa) de cinco dos principais gestores da redação digital do NYTimes. Entre os desafios e oportunidades da marca (NYT) estão as métricas, o conhecimento da audiência e, portanto, personalização, otimização, customização e curadoria como pontos chaves da área digital. Como principal objetivo da pesquisa destaca-se o foco em uma produção jornalística de qualidade. E, por fim, a dissertação aborda o jornalismo em mobilidade como uma tendência (presente e futura) às redações, considerando que os aparatos tecnológicos móveis deixam de ser apenas ferramentas tecnológicas para se caracterizarem como plataformas midiáticas, a partir da segunda década dos anos 2000. / This Mater\'s thesis identifies and analyzes the panorama of change and (re) formatting of journalistic content for mobile devices, as well as strategic management that drives the incorporation of mobility in journalism. The research focuses on mobility like a strategic trend for contemporary digital journalism, discussing a conceptual proposition of \'journalism in mobility\'. From the study of the US newspaper company The New York Times (NYTimes), this master\'s thesis highlights changes the impact of content journalistic production content, identifying some aspects that build mobile versions of this brand, which is a reference of culture digital. With the case study and a mapping of strategic and methodological guidance of the company, it objective is to discuss mobility in routine production of digital journalism based on view (explanatory) of five of the top managers of digital writing the NYTimes. Among the challenges and opportunities of the NYT are metrics, knowledge of the audience and therefore customization, optimization, customization and curators as key points of the digital area. As the main objective of this research focus on stands out in a journalistic production quality. And finally, the dissertation deals with journalism on move as a trend (present and future) to newsrooms, considering that mobile technological devices are not merely technological tools, but are media platforms.

Purpose: This study aims to identify the problems and challenges within the building permit process specifically for new constructions, changes to existing constructions and extensions. Method: The chosen method for this study was literature study and a case study. Furthermore, the case study covered an interview with business coordinator Robin Eklund Olsson and a survey which was sent to people who has been involved in a building permit process. Results: The results presented shows how the municipality of Västerås handles the digitalization of the building permit process. An analyze of how digitalization can countermeasure the problems and challenges within the building permit process was presented. Furthermore, the results show how well the E-service is experienced by the users applying for a building permit. Lastly the results presented different kinds of suggestions for how to improve the building permit process in Västerås municipality.  Conclusions: The conclusions are that the building permit administrators in Västerås are well equipped with digital tools to handle the building permit process. Advanced studies of existing and potentially new digital tools will help increase the digitalization of the process for the building permit administrators.

För att kunna vara konkurrenskraftig i dagens föränderliga samhälle krävs att organisationer anpassar sig till kundernas behov och kliver på resan mot digital transformation. Detta kan underlättas genom att organisationen arbetar med kvalitetsutveckling (Ponsignon m fl. 2019). Studiens syfte var att belysa chefer och ledares syn på styrkor respektive utmaningar inom digital verksamhetsutveckling utifrån ett systemsynsätt, i relation till offensiv kvalitetsutveckling. En kvalitativ studie med semistrukturerade intervjuer med 12 chefer och ledare vid tre svenska myndigheter genomfördes. Detta för att belysa vilka styrkor respektive utmaningar som de såg vid digital verksamhetsutveckling i relation till offensiv kvalitetsutveckling och hur de använde utmaningarna respektive styrkorna för att utveckla verksamheten. Empiriska data analyserades samt kopplades till en teoretisk referensram. Studien sammanfattade styrkor, utmaningar och ageranden i följande teman: Styrkor: Uppskattade digitala tjänster, Processer och arbetssätt, Fokus på kunden, Engagerad ledning och chefer, Kultur, kompetens och engagemang samt Extern samverkan Utmaningar: Kompetensförsörjning, Styrning och uppföljning, Prioriteringar, Intern organisation samt Extern samverkan Ageranden: Underlätta verksamhetsutveckling, Reda ut kundbegreppet, Planera och prioritera, Förhållningssätt som chef och ledare, Arbeta med systemfaktorer, uppföljning och ständiga förbättringar Studien visade på att det fanns en stark relation till offensiv kvalitetsutveckling och Bergman och Klefsjös hörnstensmodell (2020) när de styrkor, utmaningar samt ageranden som cheferna och ledarna belyser i studien analyserades. Den största utmaningen som belystes var kompetensförsörjning vilken dock inte direkt kunde relateras till hörnstensmodellen. I studien framkom också att det skiljer sig åt hur långt olika myndigheterna har kommit i den digitala verksamhetsutvecklingen, liksom andelen verksamhetensutveckling som har digitala inslag. / To be competitive in today’s changing society, organisations need to adapt to customer needs and step on the journey towards digital transformation. This can be facilitated by the organisation working with quality development (Ponsignon et al. 2019). The aim of the study was to highlight managers and leaders’ views on strengths and challenges in digital organisation development based on a system approach, in relation to offensive quality development. A qualitative study with semi-structured interviews with 12 managers and leaders at three Swedish authorities was conducted. This is to highlight the strengths and challenges they saw in digital business development in relation to offensive quality development and how they used the challenges and strengths to develop the business. Empirical data were analysed and linked to a theoretical frame of reference. The study summarised strengths, challenges and actions in the following themes: Strengths: Appreciated digital services, Processes and working methods, Focus on the customer, Engaged management and managers, Culture, competence and engagement and External collaboration Challenges: Competence supply, Management and follow-up, Priorities, Internal organisation and External collaboration Actions: Facilitate business development, Clear customer concept, Plan and prioritise, Approach as manager and leader, Work with system factors, follow-up and continuous improvement The study showed that there was a strong relationship with offensive quality development and Bergman and Klefsjö’s “hörnstensmodell “(2020) when the strengths, challenges and actions highlighted in the study were analysed. The biggest challenge highlighted was competence maintenance, which could not be directly related to the “hörnstensmodell”. The study also revealed that it differs in how far different authorities have come in the digital organisation development, as well as the proportion of The study showed that the different authorities have come at different stages in the digital organsational development and that it differed from the proportion of organsational development that had digital elements. / <p>20220605</p>