Thesis (MPA (Public Management and Planning))--University of Stellenbosch, 2010. / ENGLISH ABSTRACT: Employees, whether in the public or private sector, are the most valuable asset of an organisation. The human resource component of the organisation contributes toward the creation of a positive advantage for that organisation. Any organisation with high performance goals will treat people as their most valuable asset and the top priority within the organisation. Too many organisations still do not invest in the human side of the equation, but emphasise the technical efficiency which reaps financial investment. Organisations that want to remain competitive and at the leading edge must invest more in the human side of the equation. Today more and more organisations are aware of their social responsibility towards their employees. Employees experience a multitude of personal and work-related problems such as marital, family and financial difficulties, substance abuse, the impact of HIV/AIDS, job stress, job burnout and other. These problems influence work performance detrimentally, which in turn causes financial losses to the organisation. Further pressure is placed on the work community with government legislation on employment equity and affirmative action, which also leads to diversity problems within the workplace. In this milieu, work organisations are challenged to take up their social responsibility towards their employees and take better care of them. One way in which organisations can take care of their employees is through an Employee Assistance Programme (EAP). An EAP is a service provided by organisations to their employees to deal with health, personal, marital and substance abuse problems and other. It is a short-term, confidential counselling service for employees who are experiencing personal problems that affect their work performance and which can therefore improve the employees‟ general wellness. Cape Winelands District Municipality (CWDM) does not have a formal structure such as an EAP to render support to a troubled employee. This research focused on the question: “Is there a need for an EAP at CWDM?” The data gathered in this study reveal that there is a great need for an EAP. On the basis of the outcome of the study, ten practical guidelines for implementation of an EAP are provided to the organisation. / AFRIKAANSE OPSOMMING: Werkernemers, hetsy in die privaat of publieke sektor, is die waardevolste bate van die organisasie. Die menslike hulpbron komponent dra by tot die skepping van ʼn positiewe voorsprong vir daardie organisasie. Enige organisasie met hoë prestasiedoelwitte sal hul werknemers as hul waardevolste bate en die hoogste prioriteit behandel. Te veel organisasies belê steeds nie in die menslike sy van die organisasie nie, maar eerder in die tegniese sy wat meer finansiële beleggings oplewer. „n Organisasie wat kompeterend en toonaangewend wil bly, moet meer belê in die menslike sy. Deesdae besef al hoe meer organisasies dat hulle ʼn sosiale verantwoordelikheid teenoor hul werknemers het. Werkrnemers ervaar ʼn magdom persoonlike en werkverwante probleme soos byvoorbeeld huweliks-, gesins- en finansiële probleme, middelmisbruik sowel as die impak van HIV/VIGS, werkstres, uitbranding en ander. Hierdie probleme beiinvloed werksproduktiwiteit aansienlik, wat direk lei tot finansiële verliese vir die organisasie. Voorts word verdere druk op die werksgemeenskap geplaas deur regeringsbeleid te wete werksgelykheid en regstellende aksie wat ook aanleiding gee tot diversiteitsprobleme binne die werksplek. Teen hierdie agtergrond word werksorganisasies uitgedaag om sosiale verantwoordelikheid vir sy werknemers te aanvaar en om beter sorg te dra vir sy werknemers. Een manier waarop organisasies na hul werknemers kan omsien, is deur „n werknemerhulpprogram. ʼn Werknemerhulpprogram is ʼn diens wat verskaf word deur werkgewers aan werknemers wat probleme ondervind met byvoorbeeld gesondheid, huwelik, gesin, middelmisbruik en ander.. Dit is ʼn korttermyn, konfidensiële beradingsdiens vir werknemers wie se werkvermoë negatief beïnvloed word. ʼn Werknemerhulpprogram het ten doel om ʼn werknemer se totale welstand te verbeter. Kaapse Wynland Distriksmunisipaliteit (KWDM) het tans, nie ʼn formele struktuur soos „n werrknemerhulpprogram wat bystand aan die geaffekteerde werker kan bied nie. Hierdie navorsingstudie fokus op die vraag:”Is daar ʼn behoefte aan ʼn werknemerhulpprogram by KWDM”? Die data wat tydens die studie ingesamel is, toon dat daar wel ʼn behoefte aan ʼn Werknemerhulpprogram is. Gegrond op die uitkoms van die studie, word tien praktiese riglyne vir die implementering van 'n Werknemerhulpprogram aan die organisasie voorgestel.

Thesis (MPA (Public Management and Planning))--University of Stellenbosch, 2006. / ENGLISH ABSTRACT: The Local Government Municipal Finance Management Act (MFMA, Act 56 of 2003) is the final piece of legislation to completely overhaul local government budgeting and financial management in South Africa. The MFMA recognises that previous budgeting and financial management practices of municipalities suffered from a number of weaknesses that hampered transformation and service delivery in communities. This research project evaluates the local government budget process and implementation within the Cape Winelands District Municipality (CWDM) by focusing on the framework within the MFMA and providing a budget process guideline for the annual budgets of municipalities. Specifically, the roles and responsibilities of various role-players within the budget process are clarified. Key characteristics of the budget process are also evaluated as well as key challenges and constraints within local government. The elements crucial to a good budget process includes: establishing broad goals to guide local government decision-making; developing approaches to achieve goals; developing a budget consistent with these approaches to achieve goals and evaluation of performance and making adjustments. Furthermore the various outcomes and opportunities within the budget process, particularly at the Cape Winelands District Municipality are identified. A simplified guide to the budget process and essential recommendations were made. Recent local community issues and public debate on local government finances – pertaining to corruption, mismanagement and lack of service delivery – can adversely affect the community’s confidence in municipalities to deliver services. As the last sphere of government to undergo transformation, municipalities find it difficult and more challenging to effectively address the multiplicity of issues and needs within the community. The transformation in public financial management, particularly, public budgeting, is crucial in ensuring a smooth transition to a better life for all. For the budget process to be successful, all role-players must recognise that with the implementation of the MFMA, a re-engineering of the budget process needs to take place. The organisational structure and financial budgeting framework must change from one of control to one of management. Role-players, individuals and departments within municipalities – that have for years ‘jealously guarded their turf’ must work together to improve public budgeting, implementation, transparency and delivery – a difficult challenge that is not easily tackled. / AFRIKAANSE OPSOMMING: Die Wet op Plaaslike Regering: Munisipale Finansiële Bestuur, 2003 (WMFB,Wet 56 van 2003) is van die wetgewing wat ingestel is op plaaslike regeringsvlak om veranderinge in veral munisipale begrotings en finansiële bestuur in Suid Afrika te weeg te bring. Die WMFB erken en stel dit duidelik dat vorige praktyke in begroting en finansiële bestuur van munisipaliteite, veranderinge, transformasie en dienslewering in gemeenskappe verhinder het. Hierdie navorsingsprojek evalueer die begrotingsproses en implementering in die Kaapse Wynland Distriksmunisipaliteit met die fokus op die raamwerk binne die WMFB. Duidelike riglyne word voorgestel wat die jaarlikse begrotingsproses van munisipaliteite uiteensit. Meer spesifiek word daar ook gekyk na die rolle en verantwoordelikhede van die verskeie rolspelers in die begrotingsproses. Die kritieke eienskappe van die begrotingsproses word ook ge-evalueer sowel as die uitdagings en tekortkominge binne plaaslike owerhede. Die belangrike eienskappe van ’n goeie begrotingsproses sluit in: die vestiging van breë doelwitte om sodoende leiding te verskaf vir besluite wat deur die Plaaslike Regering gemaak word; die ontwikkeling van verskeie benaderinge om doelwitte te bereik en die evaluering van prestasie sowel as veranderinge wat aangebring word. Verder word daar ook gekyk na die verskeie resultate en geleenthede binne die begrotingsproses soos identifiseer by die Kaapse Wynland Distriksmunisipaliteit. Onlangse gemeenskapsprobleme en debatte oor munisipale dienslewering en veral finansiële bestuur – soos korrupsie, wanbestuur en geen dienslewering – kan ‘n negatiewe invloed hê op gemeenskappe se vertroue in munisipaliteite om wèl noodsaaklike dienste aan die gemeenskap te lewer. As die laaste regeringsvlak om transformasie te ondergaan, vind munisipaliteite dit al moeiliker en meer uitdagend om aan die gemeenskap se wye spektrum van behoeftes te voorsien. Die huidige veranderinge en transformasie in openbare finansiële bestuur, veral die begrotingsproses, is belangrik sodat tranformasie gouer kan plaasvind vir ‘n beter lewe vir almal. Vir die begrotingsproses om suksesvol te wees, sal alle rolspelers moet erken dat met die implementering van die WMFB, ‘n herstruktuering van die begrotingsproses noodsaaklik is. Die strukture binne organisasies sowel as die finansiële begrotingsraamwerke, moet verander vanaf ‘n situasie van kontrole tot hedendaagse bestuursmeganismes. Rolspelers, individue en departemente binne munisipaliteite wat oor jare hul ‘eie stukkie grond’ jaloers beskerm en verdedig het, sal moet saamwerk om die openbare begrotingsproses, implementering, deursigtigheid en dienslewering in die gemeenskap te verbeter. ‘n Moeilike en uitdagende taak wat nie maklik aangepak kan word nie.

The purpose of this research is to determine the extent of public participation in waste management, willingness of the community to assist the municipality in waste management and how the officials involve the community as partners in waste management. Waste management has become a big environmental challenge in Sedibeng District Municipality due to rural- urban drift leading to population increase in the region. In cities and towns where there is population increase there is excessive generation of waste which demands new methods of waste management including public engagement and participation. This can be achieved through education and awareness campaigns in all municipality Wards to capacitate residents to minimize waste at household level. Community participation in waste collection, prevention of waste generation, recycling methods and assistance of waste management departments is one of the recommended methods and solution to waste collection challenges. The challenge in waste management is how to identify the informal sector stakeholders that can be involved in sorting of recyclable waste material that has been separated at source. Another challenge is how private sector can be approached to participate in household refuse collection to reduce backlog of un-serviced areas in the three local municipalities of Sedibeng District Municipality. The objectives of the research are: firstly, to determine the status quo of the household waste collection in the three local municipalities comprising Sedibeng District Municipality. Secondly, it is to determine the extent of backlogs emanating from the un-serviced households in Emfuleni; Midvaal and Lesedi local municipalities. Thirdly, it is to determine how local communities, informal sector and private sector can be involved in waste solutions. Fourthly, it is aimed to identify limitations; constraints and challenges that confront municipalities in engaging stakeholders in waste management solutions. The responses were from the officials of the three local municipalities, relevant supporting departments and stakeholders. Qualitative research and data was collected through questionnaires and interviews. Findings of the research indicated, among others, that: *Though sustainable household collection services are rendered in the three local municipalities, there is a backlog of 10 000 houses at Emfuleni, 270 at Midvaal and 6 000 at Lesedi local municipalities *There are no other stakeholders rendering waste management services in the region except for the operations of the landfill sites *Only 35% of householders recycle at source. The residents are prepared to participate but lack knowledge *The study revealed that in public participation, the community, Office of the Speaker, officials and Executive Mayor are the most important stakeholders to promote sustainable waste management services. They should ensure that public participation policies and strategies are implemented in the region. The study recommends, among others, that municipalities must support the community in the form of education and awareness campaigns, recycling at source, establish infrastructure for recyclable and separated goods, how to establish co-operatives and public-private-partnerships in waste management. New approaches such as composting of organic waste, proper disposal of electronic, medical and hazardous waste need to be communicated to the public. The study ends with recommendations for further research to be pursued in the following fields of study: *The role of the private sector in a municipality. *Integrated Waste Management Plans as tools to promote public participation in the Sedibeng District Municipality *Education and awareness to the public as a strategy to promote sustainable development in waste management in the Sedibeng District Municipality *The impact of waste storage containers in the prevention of illegal dumping in local municipalities *The role of environmental committees within a municipality in waste management and public participation / PhD (Public Management and Governance), North-West University, Vaal Triangle Campus, 2013

Rural areas, globally, are characterized as poor regions, with two-thirds of the world’s poor people residing in rural areas. In South Africa, 70 percent of the poor population or 3.6 million households, live in rural areas. In the last three State of the Nation Addresses (SONA) in South Africa by President Zuma since 2011, rural development has been placed high on government’s developmental agenda. The formulation of a comprehensive rural development policy, with coordinated implementation by all spheres of government is however still lacking. This research project was undertaken to explore solutions for the revival and development of rural areas in South Africa. The northern Free State region was selected as the geographical focus area and “testing ground” for the research. Rural South Africa has been deteriorating over the last few decades mainly due to globalization and urbanization. Two specific tools to achieve accelerated rural development were identified and analysed namely, local economic development (LED) and spatial planning. The research has shown that rural development is a complicated and difficult process. It is not only about agriculture and economic development, but also about other aspects such as spatial planning, social development, the environment, politics and public management aspects. For the purpose of the research, the theoretical statement was stated as “the chronic state of underdevelopment, poverty and unemployment, especially in rural South Africa, with a specific focus on the northern Free State, can be turned around by means of the implementation of revitalization strategies, which include innovative policies and programmes of LED and spatial planning”. Rural development requires strong committed local leaders and “champions”, skills, patience and funding. The research methodology included a comprehensive theoretical analysis of the concepts relating to rural development, as well as global and local case studies. Local rural development policies were also analysed as currently being implemented by government. Primary research included a community socio-economic survey in the study area to determine levels of rural poverty, unemployment, services delivered by local government and skills. In this survey of poor rural areas and the socio-economic analysis of the northern Free State, it was found that: • close to 50% of all households were living in poverty, • 50.7% of all households lack employment, • 40% of households have an income of less than R 1 500 per month, • The average annual household income in the area relates to just less than R20 000, • The ratio between formal and informal jobs is 1: 0.25, which indicates a low level of informal job opportunities, • Most job opportunities are found in agriculture, manufacturing, community services and households. • The tourism sector only provides in 3.1% of the regional GDP. Local business chambers were also visited in order to determine their perceptions of rural development and local government as well as the level of partnerships with the various local authorities in the area. It was found that partnership formation and cooperation between local business chambers and local authorities in the region were limited, although business chambers are willing to cooperate and assist. Rural development needs a coordinated effort and partnerships between government, business and communities. The focus of the research was on the finding of possible solutions for rural development. Solutions such as a rapid rural assessment (RRA) and a strategy for the study area, which has been provided to the specific local government for implementation, have been formulated. Globally and locally no universally accepted definition of rural concepts such as rural development and rural regions exist. Definitions and classifications of rural areas were formulated for South African conditions. A major component of the research is the proposed rural development model known as the “Feza iSimangaliso” model. Pillars for rural development and best practice aspects for rural development were also formulated. Some of the main findings of the research regarding general rural development aspects are listed below: • Rural regions are slowly but surely becoming in “fashion” as popular regions again due to a number of reasons such as quality environments, the need for a sense of community and belonging and food security. • Well formulated strategic rural development strategies, which are implementable in a coordinated way, can make a positive impact. Rural areas could be seen as a viable alternative, but requires strong governance, especially at the local sphere. • The integration of spatial planning and LED could lead to accelerate rural development, especially when national policy exists and are implemented in a coordinated manner. • The creation of jobs will lead to improved quality of life. Labour intensive sectors of the economy such as tourism, agriculture including agro-processing, manufacturing and retail should be the focus of an economic strategy. • Rural development is dependent on hard and soft infrastructure provision and strong local government. • Rural development must be people centred, with the utilization of local indigenous knowledge. • Rural towns are critical for rural regional development and creation of rural-urban linkages. • The “pull factors” to rural areas include quality of life and environment, sense of belonging, unique culture and history, and a positive economic environment. Future research projects could include more detailed research on the study area and provision of assistance to the relevant local municipalities. A possible rural development matrix will be developed for the evaluation of the level of development and gaps in the development of a rural region. In conclusion, successful rural development planning must be based on strategic planning principles for implementation in order to prevent ad hoc implementation of isolated projects with limited impacts. / PhD (Public Management and Governance), North-West University, Vaal Triangle Campus, 2013

The White Paper on National Transport Policy (SA, 1996:12) identified the fragmentation of functions between different spheres of government as one of the main obstacles besetting the effective development and management of the transport system. It endorsed one of the principles in the Constitution of the Republic of South Africa Ad 108 of 1996, to devolve functions to the lowest appropriate sphere of government if it could be more effectively handled and if there was capacity to perform the functions. In pursuing the above objective, the purpose of this study was to determine the functionality of the West Rand District Municipality in terms of administrative as well as economic and transport management principles to fulfil the role as a transport authority in terms of the NLTTA for its present area of jurisdiction. The study therefore addressed the legal framework as well as transport and economic indicators defining the functional area of a transport authority. In determining the nature and extent of functions as fulfilled by the respective municipalities, use was made of dichotomous questionnaires. These findings were also supported with technical data based on surveys conducted through the Gauteng Household Travel Survey (2000) and the Operating Licensing Strategy (200212003). To further operationalise the research objectives of this study, and touching on Great Britain's transport experience over the past 75 years, a comparison was made between the present status of Transport Authorities in the United Kingdom, compared to those in South Africa (Gauteng Province). Upon analysing the empirical findings it was evident that the establishment of a Transport Authority for the area of jurisdiction of the West Rand would enable the WRDM to deliver on the following number of fronts: • Coherent Alignment to a Common Vision • Integration of Transport System • Control over Transport Modes • Optimised Utilisation of Funds To create a conducive environment for a West Rand Transport Authority to improve its functionality, it was recommended that serious attention be given to aspects such as funding mechanisms, legality of municipal entities, clarity on the status of transport powers at municipal level of government, assignment of functions and human resource capacity. Upon conclusion it was agreed that the successful implementation of a functional transport authority for the West Rand will be dependant, not only upon technical expertise and management and by resolving the above issues, but also on political support. / Thesis (M. Development and Management)--North-West University, Potchefstroom Campus, 2006.

This research was aimed at investigating the management of teacher attrition in Sekgosese East Circuit. Teacher attrition is an on-going problem experienced by various countries, including South Africa. Although teacher attrition was always part of the departmental policy of age retirement, schools suffer as a result of it. In this study, ‘attrition’ refers to the number of teachers leaving the profession due to resignation, retirement, death, medical incapacity and retrenchment for operational reasons. Teacher attrition is regarded as a voluntary, involuntary and a continuous phenomenon. The current study focused on answering questions based on the nature of teacher attrition, the causes of attrition, the effects of attrition on learners, staying teachers and management, how attrition was managed by principals as well as the statutory bodies that may be involved in retaining teachers. The study used the qualitative method to investigate the management of teacher attrition in schools. The qualitative method was selected because it deals with participants in their natural setting, which was exactly what was done in this study. Both convenient and snowball sampling were used to sample six principals in the area under study. Semi-structured interviews were used to collect data from the participants in their natural setting. The interviews were recorded and later transcribed, analysed and categorised into themes. The findings revealed that teacher attrition in Sekgosese East Circuit occurs in the form of death, retirement and resignation. Teachers resign due to a number of reasons. It was found that resignation occurred as a result of the low salaries they are paid, loans which accumulated into more debts and because teachers seek greener pastures. The findings revealed that attrition was detrimental to learners’ performance. In schools that were affected by teacher attrition, learners spent three to four months without a teacher due to the slow pace of the Department of Education in replacing teachers. Principals revealed that they liaise with the Department of Education for replacement of teachers. Principals also revealed that attrition is not good for them as school managers. They rely on sourcing teachers from elsewhere and overloading remaining teachers who even have to teach those subjects in which they did not specialise. The recommendation was that the Department of Education speed up the replacement of teachers by introducing on-line application for resignation or retirement so that the two processes may run concurrently. / Educational Management and Leadership / M. Ed. (Education Management)

Thesis (M. Development and Management)--North-West University, Potchefstroom Campus, 2006.

<p> <p>&nbsp / </p> </p> <p align="left">In this thesis I argue that by taking account of economic disparities and backlogs in intergovernmental infrastructure grants to municipalities in South Africa, government will effectively meet its constitutional obligation to equitably allocate infrastructure grants to local government according to the principles of parity, proportionality and priority (Young, 1994). Municipalities will thus be able to provide basic services to households in keeping with the Bill of Rights of the Constitution of South Africa (1996). Adapting the Petchey et al (2004) provincial capital expenditure grant model to the provision of municipal services using secondary data and information from local municipalities in the Cape Winelands District, I evaluate whether government&rsquo / s existing municipal grants are allocated equitably and, whether they account for disparities that differentiate municipalities from each other. The findings from my analysis show that the current approach to financing municipal infrastructure does not sufficiently account for disparities and thus, undermines the requirement for equitability, adequacy and efficiency of intergovernmental allocations. Consequently, the right of citizens to basic municipal services is compromised and the macroeconomic structure is weakened. Furthermore the institutional arrangements for local government autonomy is undermined because municipalities cannot ensure stability, predictability, flexibility and economic efficiency of infrastructure budgets. As municipalities receive part of their finance from national government through infrastructure grants, I used data from five local municipalities to examine the extent to which there is equitability and efficiency in the way this finance is allocated. To this end I constructed and applied a composite disparity index for each municipality to my adapted municipal infrastructure grant model to analyze and observe the impact of economic disparities in grant allocations. The findings show that a grant model that accounts for economic disparities satisfies the constitutional, economic and institutional considerations that should inform municipal grant allocation decisions. I conclude the thesis by highlighting the limitations and possibilities of using a municipal infrastructure grant model that accounts for economic disparities and, I propose some recommendations for applying such a model in South Africa.</p>

<p> <p>&nbsp / </p> </p> <p align="left">In this thesis I argue that by taking account of economic disparities and backlogs in intergovernmental infrastructure grants to municipalities in South Africa, government will effectively meet its constitutional obligation to equitably allocate infrastructure grants to local government according to the principles of parity, proportionality and priority (Young, 1994). Municipalities will thus be able to provide basic services to households in keeping with the Bill of Rights of the Constitution of South Africa (1996). Adapting the Petchey et al (2004) provincial capital expenditure grant model to the provision of municipal services using secondary data and information from local municipalities in the Cape Winelands District, I evaluate whether government&rsquo / s existing municipal grants are allocated equitably and, whether they account for disparities that differentiate municipalities from each other. The findings from my analysis show that the current approach to financing municipal infrastructure does not sufficiently account for disparities and thus, undermines the requirement for equitability, adequacy and efficiency of intergovernmental allocations. Consequently, the right of citizens to basic municipal services is compromised and the macroeconomic structure is weakened. Furthermore the institutional arrangements for local government autonomy is undermined because municipalities cannot ensure stability, predictability, flexibility and economic efficiency of infrastructure budgets. As municipalities receive part of their finance from national government through infrastructure grants, I used data from five local municipalities to examine the extent to which there is equitability and efficiency in the way this finance is allocated. To this end I constructed and applied a composite disparity index for each municipality to my adapted municipal infrastructure grant model to analyze and observe the impact of economic disparities in grant allocations. The findings show that a grant model that accounts for economic disparities satisfies the constitutional, economic and institutional considerations that should inform municipal grant allocation decisions. I conclude the thesis by highlighting the limitations and possibilities of using a municipal infrastructure grant model that accounts for economic disparities and, I propose some recommendations for applying such a model in South Africa.</p>

In the accomplishment of good governance South African municipalities need to develop measurable objectives related to performance measures and targets that capture strategically important aspects of performance. This allows performance to be easily monitored and aligned with municipal Integrated Development Plans (IDPs). Performance information should be used in conjunction with strategic planning, budgeting, policy analysis and evaluations, organisational reviews and performance appraisals for the managers. This is necessary in order to improve performance and for assuring the public that they are receiving value for money. A Performance Management System (PMS) is the principal management mechanism intended to determine outcomes and impact of municipal service delivery on the communities they are commissioned by legislation to service. The PMS measures should always be relevant, meaningful and informative to political and administrative decision-makers. The data gathered from the PMS should be presented in a balanced, comprehensive and credible manner. The aim of this study is to analyse the challenges that influence the implementation of the local government PMS in the Dr Kenneth Kaunda District Municipality. The analysis entails identifying the challenges, evaluating them and then suggesting possible solutions to the challenges. / Thesis (M. Development and Management)--North-West University, Potchefstroom Campus, 2013.