No description available.

This thesis is oriented to The Intensity of Experience and its role in The Dramaturgy of Experiential Courses. The main concepts: The Intensity of Experience and The Dynamics of Experience, are described in the theoretical part. At first, the author defines the concept of The Intensity of Experience, furthermore she describes diferences between The Intensity and Dynamics of Experience in order to implement both concepts into the context of Experiential Education. The second chapter is aimed at Experiential Courses, their background and history, principles of Experiential Education and Dramaturgy of Experiential Education Courses. The main part of the thesis is the third chapter, which is devoted to quantitative-qualitative research. This research is focused on The Intensity of Experience evaluated by the participants, which the author further compares with The Intensity of Experience intended by instructors. The research results indicate differences between The Intensity of Experience intended by the instructor and The Intensity of Experience that participants felt after courses.

Audit is a bilateral task where the auditors are required to socially interact with their clients during the audit process. The auditor and client may encounter different expectations that could lead to challenges in their social interaction. Thus, the purpose of this study is to explore the challenges in the social interaction between the auditor and client during the audit process. Prior literature has applied versions of agency that are implicitly based on classic contract law and virtually ignored clients as a research object. The original value of this study lies in the adoption of the dramaturgical analysis into the context of audit. This study employs a qualitative research method. Semi-structured interviews were conducted with seven real auditor-client dyads in Scania, Sweden. The findings suggest that clients are fixated on the price tag of an audit and do not consider the person delivering the audit service. This puts the auditor and client at risk as the findings suggest that the social interaction is important whereby a similarity attraction in sociodemographic space facilities the social interaction. Asset evaluations can create challenges in the social interaction which are solved with residual control stemming from ownership as well as social status. The seven auditor-client dyads in this study deals with their own unique challenges that resulted in seven prototypes. This study fills in a gap in the literature by interviewing and analyzing the auditors’ respective client expectations on one another. To fulfil each other’s diverse expectations, both must embody different roles.

No description available.

關於外交官場陞遷競賽與外交官僚內外形象經營，本研究藉由Goffman（1959）的劇場理論，將陞遷當作是整場戲劇的主軸，由外交官僚們擔綱演出角色，在有民眾的公開場合展演前臺形象，在有長官的內部環境展演後臺形象。仿效Goffman類比戲劇分析劃分完各種戲劇元素後，本文進入討論外交官僚的印象管理，與以陞遷為主題的互動秩序，依序由正式陞遷制度規範、對外形象展演到官僚間互動潛規則來分層討論外交官場陞遷競賽。此外，在論及與上級的互動秩序時，加入了Scott（1990）討論權力不等的兩群體互動模式，以公開劇本的權力觀點來進一步討論基層外交官僚與高層長官間的互動。 / This research is based on Erving Goffman’s (1959) dramaturgical analytical approach to explore the promotion emulation of diplomats of the Republic of China and their image management strategies to the public as well as to the colleagues. With promotion being the main theme of the play and diplomats as performers, this research reasons by analogy with Goffman’s dramaturgical analysis to discuss how diplomats present themselves in the public sphere where citizens are watching and how they manage their image within their organization among colleagues. After differentiating key elements of the play, the discussion moves onto the interactive manner within diplomatic bureaucratic organization shaped by promotion path, image management and tacit knowledge of interaction among colleagues with a particular focus to identify the promotion competition.

During the last decade there has been a major change in the labour market where the work has become more limitless and the number of entrepreneurs has increased. This study analyses how self-employed female accountant experience their personal identity and professional identity. Central questions are the individual experience of the personal- and professional identity, the connection between them and which importance self-employment has for the perceived personal identity. Previous research indicates that there are several separate studies about self-employed, accountant and identity but not in a combination with each other, which lays the foundation for the study's relevance. The theoretical starting points are Erving Goffman's stigma theory and the dramaturgical perspective as well as concepts about the boundless work and identity. The study is based on a qualitative research method in which five semi-structured interviews have been conducted. The results indicate that there is a connection between the personal identity and the professional identity. Besides, it emerged that the role of self-employed has importance for the perceived personal identity. / Under det senaste decenniet har stora förändring skett på arbetsmarknaden där arbetet blivit allt mer gränslöst och antalet egenföretagare ökat i omfattning. Studien undersöker hur egenföretagande kvinnliga redovisningskonsulter upplever sin personliga identitet och yrkesidentitet. Centrala frågor är individens upplevelse av sin personliga- och yrkesidentitet, kopplingen dem emellan samt vilken betydelse egenföretagande har för individens upplevda personliga identitet. Den tidigare forskningen tyder på att det finns ett flertal separata studier om egenföretagare, redovisningskonsulter och identitet men inte i kombination med varandra, vilket ger upphov till studiens relevans. De teoretiska utgångspunkterna är Erving Goffmans stigmateori och det dramaturgiska perspektivet samt begreppen gränslöst arbete och identitet. Studien utgår från en kvalitativ forskningsmetod där fem semistrukturerade intervjuer har genomförts. Studiens resultat visar att det finns en koppling mellan den personliga identiteten och yrkesidentiteten hos urvalsgruppen. Ytterligare framkom det att rollen som egenföretagare har en betydelse för individens upplevda personliga identitet.

Syftet med studien är att få förståelse för socialsekreterares upplevelser av känsloarbete inom den sociala barnavården. Vidare få kunskap om socialsekreterares uppfattningar gällande vilket stöd som deras organisation erbjuder dem när det avser hantering av känslor i arbetet. För att besvara studiens syfte  har semistrukturerade intervjuer genomförts med socialsekreterare som arbetar med barn och unga inom socialtjänsten. Uppsatsens teoretiska utgångspunkter är Arlie Russell Hochschilds teori om emotionellt arbete samt det dramaturgiska perspektivet av Erving Goffman. Vår studies empiri har tolkats med stöd av tematisk analys. Resultatet visar att socialsekreterarna upplever påfrestande känslor i arbetet som oftast är ilska eller ledsamhet. Dessa känslor väcks i samband med deras kontakt med klienter. Därmed behöver socialsekreterarna använda strategier för att kunna reglera sina känslor samt istället uppvisa önskvärda känslor. Detta görs eftersom de upplever att det ingår i deras professionella roll. Strategier som tillämpas till detta ändamål är följande:  förberedelse, ett lågaffektivt förhållningssätt, att visa empati, att tänka på hur ens  kroppsspråk uppfattas och ventilering av sina känslor med kollegor. Resultatet visar även vilket stöd som organisationen erbjuder socialsekreterarna vid hantering av känslor: stöd består av handledning eller att få prata med sin teamledare eller chef. Slutsatsen som kan dras är att organisationens stödinsatser för att hantera känslor behöver vidareutvecklas, där insatser ger socialsekreterare utrymme att ventilera sina känslor i arbetet.

No description available.

Dans cette recherche, je me penche sur les activités de pastorale d’un centre de détention pour femmes du Québec. En me basant sur des observations participantes réalisées dans la chapelle catholique de l’établissement, j’étudie les interactions qui composent les activités religieuses : les gestes, les paroles et les comportements qui ont lieu avant, pendant et après les représentations. En m’inspirant de l’approche dramaturgique d’Erving Goffman, je reconstruis dans un premier temps le déroulement des activités de pastorale de la prison. Ainsi, je décris ce que les acteurs disent et font en situation, à travers les séquences d’actions qu’ils construisent mutuellement. Dans ce processus de reconstruction des activités religieuses, je remarque la présence d’« incidents », c’est-à-dire de gestes et de paroles qui, se manifestant avec récurrence, ralentissent leur cadence. Je tente donc, dans un deuxième temps, de comprendre et d’expliquer la récurrence des « incidents ». L’étude de ces derniers permet de réfléchir 1) au caractère total de l’institution dans laquelle ils prennent forme, 2) à la culture des participantes qui les occasionnent ainsi qu’à 3) la structure des activités au sein desquels ils émergent. En rendant compte des situations observées et en analysant leurs interactions, cette recherche permet une meilleure compréhension des activités religieuses « en train de se faire » en milieu carcéral sans omettre un regard sur son contenu et sur la façon dont elle se concrétise en situation. / In this research I explore the pastoral activities offered at a women’s detention center in the province of Quebec. Based on participant observations conducted in the Catholic chapel of the establishment, I examine the interactions that are part of religious activities : gestures, words, and behaviors that take place before, during, and after the performances. Drawing on Erving Goffman’s dramaturgical approach I first reconstruct the various situations that compose the prison’s pastoral activities in order to describe what the actors say and do during these activities. By reconstructing religious activities, I discover the presence of “incidents”. What I call “incident” are words or gestures that keep manifesting themselves and slowing down the pace of the religious activities. Secondly, I try to understand and explain the recurrence of these « incidents ». This allowing me to reflect on 1) the “total” character of the institution in which they emerge, 2) the culture of participants by which they are incurred, and 3) the structure of religious activities in which they take shape. Through the portraying of situations, the analysis of interactions, and the description of their specificity, this research provides a better understanding of the religious activities as they are performed in prison without neglecting to look at its contents and manifestation in situ.

Under senare tid har det kommit många ensamkommande barn till Sverige då de flytt från bland annat krig som pågår i hemlandet. De ensamkommande barnen placeras i HVB-hem, där de erbjuds stöd och omvårdnad. Syftet med denna studie är att utifrån ett emotionellt perspektiv undersöka hur HVB personalen upplever sitt arbete, genom att undersöka hur personalen hanterar och påverkas av emotioner i sitt vardagliga arbete samt undersöka vilka emotionella regler det finns på arbetet. Detta kommer att utföras utifrån en kvalitativ metod, genom halvstrukturerade intervjuer med 4 integrationshandledare och 1 boendestödjare. Fokus kommer ligga på HVB personalens beskrivningar. Materialet från intervjuerna har sammanställts med empiri som jag kommer att tolka. Utifrån utvalda teorier kommer materialet att besvara studiens frågeställningar. De teorier som jag har använt mig främst av i studien är Goffmans teori om det Draugmatiska perspektivet, främre och bakre regionen, Arlie Hochschild teori om det emotionella arbetet samt människobehandlande organisationer och objekts- och subjektspositionen som diskuteras av sociologerna Markus Arvidson och Sara Johansson. Resultatet visar att HVB personalen intar en professionell roll samt hanterar och påverkas av emotioner i sitt arbete. Detta kan bero på de känsloregler som finns i arbetet och deras professionella roll som de intar. / In recent years there have been many unaccompanied children that have fled to Sweden because of the war that’s going on in their home country, for instance. The unaccompanied children are placed in HVB homes, where they are offered support and care. The aim of this study is from an emotional perspective. The study examines how the HVB staff is experiencing their work by exploring how the staff handles and gets affected by emotions in their everyday work and also examines the emotional rules at their workplace. This will be done based on qualitative approach, through semi-structured interviews with 4 integration supervisor and one housing supporter. The focus will be on HVB staffs descriptions. The material from the interviews has been compiled with empirical data that I will interpret, based on the selected theories of the material to answer the study questions. The theories that I have used mainly in the study are Goffman’s theory of the dramaturgical perspective and front- and back region. I have also used Arlie Hochschild´s theory of emotional workand the object and subject position discussed by Markus Arvidson and Sara Johansson. The result shows that the HVB staff occupies a professional role, handling and getting influenced by emotions in their work. This may be due to the emotional rules that exist at work and also because of the professional role they play.