Made available in DSpace on 2016-04-28T20:19:22Z (GMT). No. of bitstreams: 1 2008 - Antero Aguiar Peres.pdf: 322879 bytes, checksum: 17ddecf64808646f5255787694b06de8 (MD5) Previous issue date: 2008-09-05 / This study aims to investigate the differences in organizational culture between public and private enterprises in the manufacturing and service sectors as well as to highlight some features that have been identified as typical of public organizations, to enable the distinction between public enterprises and private. However, this effort should not be regarded as an interest to criticize the enterprise public, as both have been identified in the literature. The study is structured in ten chances from the results of research of scholars in the area. Was used as a tool to search a wide Brazilian, already validated, to measure the values and organizational practices embedded in organizational culture. The data were analyzed using SPSS in the Student's t-test and linear correlation coefficient of Pearson, allowing the testing of hypotheses of the study. The results revealed significant differences between public and private enterprise regarding the adoption of values and practices of organizational culture. Unlike the results between enterprises of the sectors of manufacturing and service, with no differences in organizational culture. I conclude that there are significant differences in organizational culture between public and private enterprises, which indicate the need for attention by the managers of these organizations. Thus, in comparison, three issues deserve attention: the practice of integrating foreign, practices of training and professionalism and reward competitive and individualistic. / Este estudo tem como objetivo investigar as diferen?as na cultura organizacional entre empresas p?blicas e privadas nos setores de servi?o e manufatura, bem como dar destaque a algumas caracter?sticas que t?m sido apontadas como t?picas de organiza??es p?blicas, de modo a permitir a distin??o entre empresas p?blicas e privadas. Entretanto, tal esfor?o n?o deve ser considerado como um interesse de criticar a empresa p?blica, como tanto tem sido identificado na literatura. O estudo est? estruturado em dez hip?teses a partir de resultados de pesquisas de estudiosos da ?rea. Adotou-se como instrumento de pesquisa uma escala brasileira, j? validada, para medir os valores e as pr?ticas organizacionais inseridas na cultura organizacional. Os dados foram analisados no SPSS utilizando o Teste t de Student e o Coeficiente de Correla??o Linear de Pearson, permitindo testar as hip?teses do estudo. Os resultados revelaram haver diferen?as significativas entre empresas p?blicas e privadas em rela??o ? ado??o de valores e pr?ticas da cultura organizacional. Ao contr?rio dos resultados encontrados entre empresas dos setores de manufatura e servi?o, que n?o apresentaram diferen?as quanto ? cultura organizacional. Concluo que h? diferen?as significativas na cultura organizacional entre empresas p?blicas e privadas, que indicam a necessidade de aten??o por parte dos gestores dessas organiza??es. Assim, nesta compara??o, tr?s aspectos merecem destaque: a pr?tica de integra??o externa, as pr?ticas de recompensa e treinamento e o profissionalismo competitivo e individualista.

Made available in DSpace on 2016-04-04T18:21:31Z (GMT). No. of bitstreams: 1 Roberto Viana.pdf: 6428524 bytes, checksum: 9a03e335f88d49109b13e7c4580fa681 (MD5) Previous issue date: 2006-08-28 / The main proposal of this work is to offer components to help improve the public collective transport services, meant to the poorest social class citizens who live in a precarious level urban territory. For this reason, a study was made of Campo Grande Region case, in Campinas. We looked to learn about the city s history, of the collective transport development of the region and of the managing agency in charge of the collective transport system. Although the initial mark of this system begins from the railroad foundation in 1872, the public transport administration was relegated to a second plan for more than a century, once Setransp (City Department of Transport) was only created in 1980, and the company administrating the Emdec (Campinas Developing City Company) was only born in 1989. A critical evaluation showed a decrease of the lower class population s mobility caused by the tariff costs of collective transport. Thus, it seems evident that Emdec, a public company, needs to play a more efficient role towards this needy community, who needs buses but which is every day more distant of this way of transport. / Este trabalho teve como objetivo oferecer elementos que ajudem na melhoria dos servi?os de transporte coletivo p?blico, voltados para cidad?os das camadas sociais mais pobres e que vivem em um territ?rio com n?vel prec?rio de urbaniza??o. Para isso, realizou-se um estudo de caso da Regi?o do Campo Grande, em Campinas. Procurou-se conhecer a hist?ria do munic?pio, do desenvolvimento do transporte coletivo na regi?o e do ?rg?o gestor encarregado de cuidar do sistema de transporte coletivo. Apesar desse sistema ter como marco inicial a funda??o da ferrovia em 1872, a gest?o do transporte p?blico ficou relegada a um segundo plano por mais de um s?culo, pois somente em 1980 foi criada a Setransp (Secretaria Municipal de Transportes), e a empresa gestora do transporte Emdec (Empresa Municipal de Desenvolvimento de Campinas) s? surgiu em 1989. Uma avalia??o cr?tica mostrou uma diminui??o da mobilidade da popula??o de baixa renda, causada pelo custo da tarifa do transporte coletivo. Assim ficou evidente que a Emdec, uma empresa p?blica, precisa exercer um papel mais efetivo em rela??o a essa comunidade carente, que mais precisa do ?nibus e que, a cada dia, fica mais distante deste meio de transporte.