The aspect of the audit expectation gap continues to be an issue and detrimental to the auditing profession especially as auditors and the public continues to hold different beliefs about the auditors’ duties and responsibilities, and the messages conveyed by audit reports. This phenomenon has long been investigated in several Western and Asian countries with numerous studies that empirically confirmed the existence of this phenomenon between auditors and non-auditors (audit stakeholders). However, it appears paradoxical that only few studies have been conducted empirically in establishing the existence of this gap, in Sub-Saharan Africa, especially in the public sector. Meaning, there is a dearth of research regarding an AEG in the public sector. Besides, regarding The Gambia, it appears that no study has ever been conducted to establish the existence of an AEG.  Hence, this thesis aims to investigate the existence of AEG in The Gambia public sector from the viewpoints of public auditors and non-auditing professionals to establish the existence and nature of the audit expectations gap and how this phenomenon can be bridged to uphold the credibility of the auditing profession. A purposive sampling was used to select 13 participants with a structured interview data collection approach. The results of the study shows that the non-auditing professionals perceived ‘detection and prevention of fraud and corruption’, and ‘assurance on the effectiveness of internal controls’ to include auditors’ roles and responsibilities, and faithfully expect them to perform these tasks; and also associate absolute assurance to audit opinions, thus resulting in naive or an unreasonable expectations gap.

The aim of this research was to identify where the expectation gap of IT competencies lies, between accountancy trainees, SAICA and employers. Existing findings and empirical research findings from this study were compared to the prescribed competencies of the professional body, SAICA, to identify where the gap lies and to suggest possible action plans to overcome it. The findings of this study suggest that the availability of technology and IT at schools is limited. Employers identified an overall expectation gap where trainees are not able to apply the basic IT competencies that should have been acquired at university to the practical working environment. The data collected also identified that IT competencies are not being taught at the same level at different universities through the different responses of students, lecturers and trainees, which leads to inconsistent exposure of accountancy trainees to IT prior to their traineeship. As IT competencies have a significant impact on the every-day working life of such a trainee, employers and SAICA expect that students would have obtained basic IT competencies before the start of their traineeship. / MCom (Accountancy)--North-West University, Vaal Triangle Campus, 2015

The aim of this research was to identify where the expectation gap of IT competencies lies, between accountancy trainees, SAICA and employers. Existing findings and empirical research findings from this study were compared to the prescribed competencies of the professional body, SAICA, to identify where the gap lies and to suggest possible action plans to overcome it. The findings of this study suggest that the availability of technology and IT at schools is limited. Employers identified an overall expectation gap where trainees are not able to apply the basic IT competencies that should have been acquired at university to the practical working environment. The data collected also identified that IT competencies are not being taught at the same level at different universities through the different responses of students, lecturers and trainees, which leads to inconsistent exposure of accountancy trainees to IT prior to their traineeship. As IT competencies have a significant impact on the every-day working life of such a trainee, employers and SAICA expect that students would have obtained basic IT competencies before the start of their traineeship. / MCom (Accountancy)--North-West University, Vaal Triangle Campus, 2015

This thesis explores the expectation gap and how it relates to the field of emergency management. As disasters become more commonplace, many citizens have high expectations of their governments, which results in a lack of individual disaster preparation. This thesis analyzed the current state of community education and engagement programs, use of best practices by governments and inter-agency cooperation and partnerships. The research consisted of fifteen interviews with emergency management professionals representing local, state, and federal government as well as the private sector. The results show limited public participation, as well as issues with crisis communications systems. Over 80% of research participants noted lack of disaster education programs as a serious issue. The results also show differences between expectation levels across demographic groups, limited educational program accessibility for minority populations and a difference in expectations between urban and rural residents.

Background and problem discussion: In recent years, the auditing profession has attracted attention due to a number of scandals. A misunderstanding that stakeholders have in common is that they believe that a clean audit report is a guarantee of a company's survival. The stakeholders argue that the pure audit report must ensure that the company's accounts are correctly executed and do not contain material errors. Earlier research shows that creditors have too high expectations of the auditor's obligations and responsibilities in relation to the auditor's duties according to laws and standards. The high expectations can give rise to serious consequences on the financial market if it wants to be bad, which in turn can contribute to the confidence in the auditing profession deteriorating. Purpose: The purpose of the study is to examine whether creditors have higher expectations on the requirements that the auditors must meet and whether the audit report is still a topical document as a basis for today's credit decision. Methodology: This study is based on existing literature and partly through both quantitative and qualitative methods in the form of interviews and questionnaires. The survey aims to investigate whether there is an expectation gap. In the interviews with creditors, it is examined whether the audit report has a significant role in lending. Theoretical perspectives:The theoretical frame of reference consists of relevant laws and standards in the audit area. It also consists of literature regarding the expectation gap and the audit report's significance as well as the credit granting process. Empirical foundation: The empirical study consists of a questionnaire survey that was answered by various creditors from the four major banks in Sweden regarding the auditor's role and audit. The empire also consists of interviews with creditors regarding the significance of the audit report inlending process. Analysis and Conclusions: Based on the data obtained in this study, the analysis leads to the following conclusions: there is an expectation gap between creditors and auditors regarding the extent of the auditor ́s work and responsibilities. Furthermore, the study also shows that an audit report does have a significant role, but at the same time it has an ambiguous role in credit decisionmaking.

<p>Auditing has long existed and it was in 1899 that the first Swedish organization for accountants SRS, Swedish Audit Society, was created and in 1923 that FAR, Association of Chartered Accountants, was formed. It was after the Kreuger crash in the 1930s that authorized auditors had their breakthrough. After the crash the accounting profession has endured fierce criticism when the audit was flawed and it was during this period that authorized auditors became more widespread, the concept was developed independently and the importance of auditor independence became evident.</p><p>We have in our paper therefore chosen to focus on auditor independence and to make that it requires the independence to relate to something. Therefore we have chosen to focus on the interaction between the auditor and the client. To explain what independence means we have used the analysis model, the expectation gap and communication, and explain what the audit entails and what tasks the auditor has. To do this, we used the qualitative method and interviewed two auditors, an auditor at KPMG and one at ÖPWC. In order to get another perspective we also interviewed two clients, Eskilstuna-Kuriren AB and Eskilstuna Energi och Miljö AB.</p><p>Auditing means that with a professional critical attitude plan, review, evaluate and comment on management, annual report and accounts. Auditor's role is simply to assure the quality of information. This requires that the auditor is independent and follows confidentiality, and assumes professional ethics and generally accepted auditing. In order to reduce the expectation gap it is important that the information and communication between auditor and the client works well.</p><p>In this paper we found that the analysis model is an important tool for examining auditor independence for each new assignment and each new year. We also found that our respondents believe that an open dialogue is important and that the auditor will act as a sounding board. Our clients do not feel that there is a gap in expectations because they have a record in the auditing profession and know what an auditor should and must do.  </p>

<p>Purpose: To investigate whether or not the credit granters believe the quality in audits will deteriorate after the abolishment of statutory audit and, if that is the case, how the abolishment will strike the purpose and goal of accounting.</p><p>Approach: To answer our purpose we carried out a literature study to later implement interviews with four granters of credits specialised in business accounts.</p><p>Findings: The process of credit granting will not change after the abolishment of statutory audit for companies still using audit reports. Though, for other companies the process will change dramatically since the lean time of the process will increase. Higher demands will be put on these companies since the reliability in the economic information will decrease when it is no longer being reviewed in the same sense. Though, the credit granters believe that some form of substitute for audit will be demanded in order for the companies to be granted credits from the bank.</p>

<p>Revision är en viktig del för att samhället och näringslivet ska fungera på ett tillfredställande sätt. Under flera år har avskaffandet av revisionsplikten varit ett omtalat och diskuterat ämne.</p><p>Förväntningsgapet är ett annat ämne som diskuterats och engagerat människor inom revisionen. Förväntningsgapet uppstår när företagens och dess intressenters förväntningar på revisorerna inte överensstämmer med revisorernas arbete. Detta är ett problem som uppmärksammats under de senaste åren då det uppdagats flera olika företagsskandaler. Syftet med uppsatsen är att skapa en större förståelse för revisorernas arbete och vad som menas med begreppet förväntningsgap. Författarna har för avsikt att undersöka om det existerar ett förväntningsgap, hur detta i det aktuella fallet yttrar sig och vad som då skulle kunna minska gapet. För att kunna göra detta har författarna använt sig av en kvalitativ ansats och genomfört fyra intervjuer med olika företag samt tre intervjuer med revisionsbyråer.</p><p>Förväntningsgapet framställs ofta i teorin som något problematiskt, men efter genomförd materialinsamling och analys har uppsatsens författare kommit till den slutsatsen att det gapet inte är så problematiskt, förrän det händer något kritiskt. Inte någon av de intervjuade företagsrespondenterna upplever att det finns något förväntningsgap mellan dem och dess revisorer. Revisionsbyråernas respondenter anser dock att det finns ett förväntningsgap, men att det inte är något besvärande problem.</p> / <p>Auditing is an important part of the functioning of the society and the business community. For several years the abolished statutory auditing has been a discussed topic. Expectation gap is another topic that has been discussed. The expectations gap arises when the business and its stakeholders' expectations of the auditor’s performance don't comply with the auditor's actual implementation of the audit. This is a problem that attracted attention in recent years when several corporate scandals occurred.</p><p>The purpose of this paper is to create a greater understanding of the work and what is meant by the term expectation gap. The authors intend to examine if there exists an expectation gap, how that in that case manifests itself and what circumstances could reduce the gap. To do this, the authors used a quantitative approach and conducted four interviews with different companies and three interviews with accounting firms.</p><p>Expectation gap is often defined in the theory as something problematic, but after the collection of empirical material and the analysis the authors come to the conclusion that the gap is not that problematic, until something critically happens. None of the interviewed companies’ respondents feel that there is an expectation gap between them and their auditors. Accounting firms’ respondents, however, believe that there is an expectation gap, but that it´s not a troublesome problem.</p>

Auditing has long existed and it was in 1899 that the first Swedish organization for accountants SRS, Swedish Audit Society, was created and in 1923 that FAR, Association of Chartered Accountants, was formed. It was after the Kreuger crash in the 1930s that authorized auditors had their breakthrough. After the crash the accounting profession has endured fierce criticism when the audit was flawed and it was during this period that authorized auditors became more widespread, the concept was developed independently and the importance of auditor independence became evident. We have in our paper therefore chosen to focus on auditor independence and to make that it requires the independence to relate to something. Therefore we have chosen to focus on the interaction between the auditor and the client. To explain what independence means we have used the analysis model, the expectation gap and communication, and explain what the audit entails and what tasks the auditor has. To do this, we used the qualitative method and interviewed two auditors, an auditor at KPMG and one at ÖPWC. In order to get another perspective we also interviewed two clients, Eskilstuna-Kuriren AB and Eskilstuna Energi och Miljö AB. Auditing means that with a professional critical attitude plan, review, evaluate and comment on management, annual report and accounts. Auditor's role is simply to assure the quality of information. This requires that the auditor is independent and follows confidentiality, and assumes professional ethics and generally accepted auditing. In order to reduce the expectation gap it is important that the information and communication between auditor and the client works well. In this paper we found that the analysis model is an important tool for examining auditor independence for each new assignment and each new year. We also found that our respondents believe that an open dialogue is important and that the auditor will act as a sounding board. Our clients do not feel that there is a gap in expectations because they have a record in the auditing profession and know what an auditor should and must do.

Revision är en viktig del för att samhället och näringslivet ska fungera på ett tillfredställande sätt. Under flera år har avskaffandet av revisionsplikten varit ett omtalat och diskuterat ämne. Förväntningsgapet är ett annat ämne som diskuterats och engagerat människor inom revisionen. Förväntningsgapet uppstår när företagens och dess intressenters förväntningar på revisorerna inte överensstämmer med revisorernas arbete. Detta är ett problem som uppmärksammats under de senaste åren då det uppdagats flera olika företagsskandaler. Syftet med uppsatsen är att skapa en större förståelse för revisorernas arbete och vad som menas med begreppet förväntningsgap. Författarna har för avsikt att undersöka om det existerar ett förväntningsgap, hur detta i det aktuella fallet yttrar sig och vad som då skulle kunna minska gapet. För att kunna göra detta har författarna använt sig av en kvalitativ ansats och genomfört fyra intervjuer med olika företag samt tre intervjuer med revisionsbyråer. Förväntningsgapet framställs ofta i teorin som något problematiskt, men efter genomförd materialinsamling och analys har uppsatsens författare kommit till den slutsatsen att det gapet inte är så problematiskt, förrän det händer något kritiskt. Inte någon av de intervjuade företagsrespondenterna upplever att det finns något förväntningsgap mellan dem och dess revisorer. Revisionsbyråernas respondenter anser dock att det finns ett förväntningsgap, men att det inte är något besvärande problem. / Auditing is an important part of the functioning of the society and the business community. For several years the abolished statutory auditing has been a discussed topic. Expectation gap is another topic that has been discussed. The expectations gap arises when the business and its stakeholders' expectations of the auditor’s performance don't comply with the auditor's actual implementation of the audit. This is a problem that attracted attention in recent years when several corporate scandals occurred. The purpose of this paper is to create a greater understanding of the work and what is meant by the term expectation gap. The authors intend to examine if there exists an expectation gap, how that in that case manifests itself and what circumstances could reduce the gap. To do this, the authors used a quantitative approach and conducted four interviews with different companies and three interviews with accounting firms. Expectation gap is often defined in the theory as something problematic, but after the collection of empirical material and the analysis the authors come to the conclusion that the gap is not that problematic, until something critically happens. None of the interviewed companies’ respondents feel that there is an expectation gap between them and their auditors. Accounting firms’ respondents, however, believe that there is an expectation gap, but that it´s not a troublesome problem.