Today the building sector is focused on improving the energyefficiency in order to meet climate and financial business goals.Technical facility managers work with indoor energy use and oneaspect of their work is to optimize the facility performanceaccording to goals set by the company. Their work role involvestechnical and financial facility management, covering for absentcolleagues by acting as back-up support, as well as managing tenantrelationships. To perform their work, they must be able to accessdisparate digital tools, facility information and automatic controlsystems across various facilities.The purpose of this thesis was twofold. The first was to evaluate thepotential need of a portal that connects various systems and supportsinformation exchange among technical facility managers. The secondwas to disclose what this portal should include and from thatformulate a design solution.A contextual design approach was used to investigate the work domainof the technical facility managers through interviews andobservations. A first insight from the interviews was that technicalfacility managers had to navigate a broad range of tools, accessedfrom separate platforms. Importantly, their automatic control systemswere provided by various suppliers and accessed in disparate ways.Vital information was scattered in different systems, supportingneither daily work nor efficient retrieval of information.Additionally, much information was kept in individual records, whichmade back-up supporting more difficult. The interviews andobservations uncovered 7 user requirements that concerned 1) aholistic view, 2) easy access to automatic control system, 3)customization, 4) information creation 5) information retrieval, 6)statistics and analytics and 7) structure.

Life for a hearing-impaired person can be difficult in many ways. Having a hearing lossinvolves an increased risk of loneliness and exhaustion symptoms due to bad hearing. Not being able to hear everything, while talking with colleagues and eventually missing the punch line of a joke can lead to the feeling of social exclusion and not fitting in.The only thing that helps to restore the hearing of a hearing impaired is through hearing aids. But in many cases, even hearing aids do not help to cope with everyday life and in most cases, additional aids are needed. But does today's market for hearing aids solve the problems and needs of the user? How will a product work and look like to improve the life of a hearing-impaired?This project was about understanding how the hearing disorder affects daily life andidentifying the problems and needs of a hearing-impaired person.The project is based on a general design process and includes background studies on hearing impairment, questionnaire studies, interviews with the hearing impaired, market research, creative methods and analyses, and evaluation methods of ideas and concepts.The goal was to create a product that improves the everyday life of a hearing-impaired person.

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Denna studie avser att undersöka hur informationsgrafik kan användas i ett informationsmaterial för att uppmärksamma personer i samhället om vikten av att färdas klimatsmart.Till år 2030 ska städernas negativa miljöpåverkan minskat per person i Sverige. Att resa kollektivt är ett sätt att delta i arbetet mot minskningen av koldioxidutsläppen. För att öka takten mot renare städer behöver fler personer i samhället informeras om hur deras individuella påverkan på miljön ser ut och vad man kan göra för att förbättra den. Målet med detta arbete är att utforma ett bildmaterial som kan användas för att informera målgruppen, 31–44 åringar, om hur busstrafiken kan bidra i arbetet mot de uppsatta klimatmålen. I studien undersöktes målgruppens ställning och synpunkter på datavisualiseringar baserat på mängd dekoration och vad som tilltalar samt engagerar dem i en informationsgrafik. Arbetet grundades på teori och metodiska undersökningar för hur man med informativ illustration kan skapa ett informationsmaterial. Detta undersöktes genom en kombination av enkät, intervju och prototypande. Den samlade empirin påvisade att målgruppen engageras och tilltalas mer av datavisualiseringar och informationsmaterial med mer dekorativa element. Användandet av färg, typsnitt, layout och illustration på ett sätt målgruppen upplevde som estetiskt tilltalande visade en god inställning till informationsmaterialet. Ett estetiskt tilltalande informationsmaterial uppmuntrade målgruppen till att utforska materialet djupare. Resultatet av den samlade empirin och faktan tog form av en affisch, ämnad för visning i stadscentrum, som kommunicerar busstrafikens inverkan på miljön genom datavisualisering, text och illustration.

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Instructional design is commonly referred to as the systematic process of creating consistent and reliable learning experiences (Branch & Merrill, 2011). Built on a foundation of learning theory and instructional design theory, instructional design relies heavily on various process models to guide design practice (Stefaniak & Xu, 2020) and to manage and communicate the process of design (Branch & Dousay, 2015). Despite their use, scholars argue that these models do not accurately represent instructional design practice (Bichelmeyer et al., 2006; Rowland, 1992; Smith & Boling, 2009; Visscher-Voerman & Gustafson, 2004; Wedman & Tessmer, 1993) and remain too focused on high-level processes rather than discrete methods and actions (Gibbons et al., 2014). In recent years, human-centered design (HCD) methods have emerged within instructional design practice, providing more methodological guidance for instructional designers within an empathetic design perspective (Stefaniak & Xu, 2020). HCD includes codesign practices (Steen, 2012)that seek to involve users directly throughout the design process. The current study explores the design experiences of 12 participant designers (e.g., teachers, digital coaches) who were purposely selected to engage in a seven-week codesign experience. Tasked with providing direction on resources designed to support K-12 teachers with online and hybrid teaching, these participant designers worked together to share previous teaching experiences, analyze teacher data, and identify and develop learning prototypes. Interviews with eight participant designers following the codesign experience revealed that participants viewed the project as open and ill-defined, lacking in a clear outcome and identified roles and responsibilities. As the codesign continued, participants described impactful moments that clarified the design project and shifted the design process to a focus on details. While the end product of design was described by participants generally, participants viewed their experiences and perspectives as their major contributions to the design process. Results from this investigation reveal important implications for design practice, education, and research.

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