Workshop "Netz- und Service-Infrastrukturen" Der Vortrag beleuchtete den Gedanken einer Instant-Messenger Infrastruktur für die Uni und den sich daraus ergebenden Möglichkeiten, Problemen sowie offenen Fragen.

Abstract Instant Messenger has become one of the most popular software among juvenile and almost can not be parted from their lives. This research would like to probe deeper into the significance of Messenger in those minority families which are marginalized by the whole society. Therefore, this research takes the minority juvenile, being less social welfare distributed, as the subject, through fundamental interviews of cases, to have an understanding of these juvenile¡¦s using Messenger and Messenger¡¦s significance in their daily lives. This research presents in two ways: one is through story narration providing ample information and clues to achieve an overall understanding; second is to analyze. Aiming at the purpose, divided into the form of relation-establishing and the motive and mechanism of interrelation to analyze the phenomenon of using Messenger. The research finds that these juvenile mostly come from a minority family, such as grand parenting. They lack parental care, get lower grades and cannot get identified by the teachers. As a result, they are depressed in real life. In addition, these juvenile use Messenger in different and distinctive ways from others. Which include : a good means of ¡§calling together¡¨ ¡V to call friends and fellows into group fight; a stealthy way of running away from home ¡V to use Messenger for preparation of running away from home; ¡§group¡¨ ¡V to communicate in an utmost speed; ¡§E generation affaire d¡¦amour¡¨ ¡V Messenger becomes a tool for developing affaire d¡¦amour; a secret means of interconnection; pressure releasing ¡V to release pressure from life through chatting with friends in Messenger; to generate self-identification through using Messenger. For these frustrated juvenile who come from minority families and can not get satisfaction from school and society, Messenger is a bigger inducement. Therefore, the society, their parents and teachers should pay more concern and care to these minority group of juvenile.

Workshop "Netz- und Service-Infrastrukturen" Der Vortrag beleuchtete den Gedanken einer Instant-Messenger Infrastruktur für die Uni und den sich daraus ergebenden Möglichkeiten, Problemen sowie offenen Fragen.

<p>Studies of modern communication media such as Cell Phones and so called Instant Messengers are popular today. This study focused on these modern techniques, focused on parents as a target group and on what is important for them in everyday communication.</p><p>By exploratory using three focus groups it became clear that the children, and the link to them was the absolute most important thing for the parents. It became clear that this link to a great extent today exists through the mobile phone.</p><p>In a following study a Mobile Instant Messenger called My Friends was introduced. It was used by two families during two weeks to see how it would change the communication within the family. The focus was to see how problems with availability were handled, it turned out that:</p><p>My friends had a more obvious way of indicating availability than the Cell Phone had. It was also consulted before making contact through other media.</p><p>Emphasis was also put to find out what kind of communication the different media; phone call (Cell Phone), texting and Instant Messenger supports. It showed that three variables seemed to be important when choosing media:</p><p>• the haste of the business</p><p>• the goal of the business</p><p>• the need for precision</p><p>The bigger knowledge two people had of each other the more the latter was affected but the first two were unaffected.</p> / <p>Studier av moderna kommunikationsmedia som mobiltelefonen och så kallade Instant Messengers är populära idag. Denna studie fokuserade på dessa moderna tekniker, och koncentrerade sig på målgruppen föräldrar, och vad som är viktigt för dem i deras vardagskommunikation.</p><p>Genom att först i explorativt syfte använda tre fokusgrupper framkom det att barnen, och länken till dem, var det absolut viktigaste för föräldrarna. Det framgår i studien att länken till barnen idag till stor del finns genom mobiltelefonen.</p><p>I en andra studie introducerades en mobil Instant Messenger kallad My Friends. Denna användes av två familjer under två veckors tid för att se hur den rådande kommunikationen inom familjen förändrades.</p><p>Här fokuserades det på hur problem med tillgänglighet löstes, och det visade sig att:</p><p>My Friends hade ett tydligare sätt att visa tillgänglighet än mobiltelefonen, och den konsulterades ibland även när den faktiska kommunikationen skedde genom andra media.</p><p>Stor emfas lades också på att utröna vilken typ av kommunikation de olika medierna mobiltelefoni, SMS och Instant Messenger stödjer. Det visade sig att tre variabler verkar vara viktiga när val av kommunikationsmedia görs:</p><p>• ärendets brådska</p><p>• ärendets mål</p><p>• behov av exakthet</p><p>Ju större kännedom två personer hade om varandra desto mer påverkades den senare medan de två föregående förblev oförändrade.</p>

Studies of modern communication media such as Cell Phones and so called Instant Messengers are popular today. This study focused on these modern techniques, focused on parents as a target group and on what is important for them in everyday communication. By exploratory using three focus groups it became clear that the children, and the link to them was the absolute most important thing for the parents. It became clear that this link to a great extent today exists through the mobile phone. In a following study a Mobile Instant Messenger called My Friends was introduced. It was used by two families during two weeks to see how it would change the communication within the family. The focus was to see how problems with availability were handled, it turned out that: My friends had a more obvious way of indicating availability than the Cell Phone had. It was also consulted before making contact through other media. Emphasis was also put to find out what kind of communication the different media; phone call (Cell Phone), texting and Instant Messenger supports. It showed that three variables seemed to be important when choosing media: • the haste of the business • the goal of the business • the need for precision The bigger knowledge two people had of each other the more the latter was affected but the first two were unaffected. / Studier av moderna kommunikationsmedia som mobiltelefonen och så kallade Instant Messengers är populära idag. Denna studie fokuserade på dessa moderna tekniker, och koncentrerade sig på målgruppen föräldrar, och vad som är viktigt för dem i deras vardagskommunikation. Genom att först i explorativt syfte använda tre fokusgrupper framkom det att barnen, och länken till dem, var det absolut viktigaste för föräldrarna. Det framgår i studien att länken till barnen idag till stor del finns genom mobiltelefonen. I en andra studie introducerades en mobil Instant Messenger kallad My Friends. Denna användes av två familjer under två veckors tid för att se hur den rådande kommunikationen inom familjen förändrades. Här fokuserades det på hur problem med tillgänglighet löstes, och det visade sig att: My Friends hade ett tydligare sätt att visa tillgänglighet än mobiltelefonen, och den konsulterades ibland även när den faktiska kommunikationen skedde genom andra media. Stor emfas lades också på att utröna vilken typ av kommunikation de olika medierna mobiltelefoni, SMS och Instant Messenger stödjer. Det visade sig att tre variabler verkar vara viktiga när val av kommunikationsmedia görs: • ärendets brådska • ärendets mål • behov av exakthet Ju större kännedom två personer hade om varandra desto mer påverkades den senare medan de två föregående förblev oförändrade.

A utilização da Internet cresceu amplamente nos últimos anos e tem propiciado o desenvolvimento de diversas ferramentas de comunicação via web. Têm se destacado, de maneira especial, as ferramentas que possibilitam a disponibilização online de conteúdos diversos, criados pelos próprios usuários, como as wikis. O sucesso obtido pelas wikis deve-se, em grande parte, à pequena quantidade de esforço necessário para a edição das páginas, indicando que esta característica é muito apreciada pelos usuários. Visando tornar o processo de edição de wikis ainda mais ágil, este trabalho apresenta uma proposta de como os mensageiros instantâneos podem auxiliar nesta tarefa. Assim, uma nova nova forma de interação no processo de edição de wikis, por meio de Mensageiro Instantâneo, foi projetada e implementada. Essa forma de interação proposta altera a forma de interação com wikis convencional, no sentido de possibilitar que o autor do conteúdo a ser editado na wiki não necessite mudar de seu ambiente de comunicação, que atualmente tem sido muito utilizado, o de troca de mensagens por meio do mensageiro instantâneo. Além disso, esta pesquisa possibilitou a identificação de diversas vantagens e desvantagens da utilização de bots de mensageiros instantâneos, encontradas na literatura, bem como durante os experimentos e estudos de caso realizados / The Internet usage has grown significantly in recent years and has fomented the development of several communication tools via web. Tools that make available the various online contents created by the users, such as wikis should be especially highlighted. The success achieved by wikis is due in large extent to the small amount of effort required to edit pages. This is an indicator that this feature is very appreciated by users. In order to make the editing process of wikis even faster, this work presents a proposal of using integrated Instant Messaging tools features with wikis. Thus, a new means of interaction in the process of editing in wikis, via Instant Messenger, was designed and implemented. This proposed means of interaction augments the way of interaction with conventional wikis, by enabling authors to edit the wiki content without having to shift from his/her communication environment in use. This proposal is supported by the fact that Instant Messaging systems have been widely used and adopted. Moreover, this research provides evidences to help the identification of advantages and disadvantages of the use of bots in Instant Messaging, from the results of the experiments and case studies conducted

A utilização da Internet cresceu amplamente nos últimos anos e tem propiciado o desenvolvimento de diversas ferramentas de comunicação via web. Têm se destacado, de maneira especial, as ferramentas que possibilitam a disponibilização online de conteúdos diversos, criados pelos próprios usuários, como as wikis. O sucesso obtido pelas wikis deve-se, em grande parte, à pequena quantidade de esforço necessário para a edição das páginas, indicando que esta característica é muito apreciada pelos usuários. Visando tornar o processo de edição de wikis ainda mais ágil, este trabalho apresenta uma proposta de como os mensageiros instantâneos podem auxiliar nesta tarefa. Assim, uma nova nova forma de interação no processo de edição de wikis, por meio de Mensageiro Instantâneo, foi projetada e implementada. Essa forma de interação proposta altera a forma de interação com wikis convencional, no sentido de possibilitar que o autor do conteúdo a ser editado na wiki não necessite mudar de seu ambiente de comunicação, que atualmente tem sido muito utilizado, o de troca de mensagens por meio do mensageiro instantâneo. Além disso, esta pesquisa possibilitou a identificação de diversas vantagens e desvantagens da utilização de bots de mensageiros instantâneos, encontradas na literatura, bem como durante os experimentos e estudos de caso realizados / The Internet usage has grown significantly in recent years and has fomented the development of several communication tools via web. Tools that make available the various online contents created by the users, such as wikis should be especially highlighted. The success achieved by wikis is due in large extent to the small amount of effort required to edit pages. This is an indicator that this feature is very appreciated by users. In order to make the editing process of wikis even faster, this work presents a proposal of using integrated Instant Messaging tools features with wikis. Thus, a new means of interaction in the process of editing in wikis, via Instant Messenger, was designed and implemented. This proposed means of interaction augments the way of interaction with conventional wikis, by enabling authors to edit the wiki content without having to shift from his/her communication environment in use. This proposal is supported by the fact that Instant Messaging systems have been widely used and adopted. Moreover, this research provides evidences to help the identification of advantages and disadvantages of the use of bots in Instant Messaging, from the results of the experiments and case studies conducted

This study consists of qualitative interviews with 8 graduate students about the use of synchronous computer-mediated communication (SCMC), or instant message (IM), programs in their interpersonal relationships. Participants were interviewed twice, once via an instant message program and once in a face-to-face setting. They were asked about their frequency of use, their use of multi-tasking, and the types of conversations they have via IM. Results of the interviews are discussed, with a concentration on the paradoxical nature of IM communication as impersonal, but at the same time, conducive to personal disclosure and intimacy.

Abstract Enabled by the development of information technologies, telecommuting and telework have been incorporated into organizations for around 30 years. However, there still exists resistance to this work arrangement, particularly from middle-level managers. Formal knowledge about how to manage telework is needed to keep the managers better informed. I conducted a qualitative exploratory study to investigate how managers exercise controls in the telework environment and examined the role of the use of information technologies in organizational controls in this work environment. Based on interview data with people from two work groups that participate in telework program, I found that the managers exercise a portfolio of controls that consist all four documented control forms (outcome, behavior, clan and self control), and controlling the employees’ adoption and use of information technologies is a new form of behavior control in the telework environment.

With the advances of Internet technologies, Internet users can not only deliver instant text message through the Instant Messenger (IM), but enhance the effect of messages delivered with showing lively mood symbols or other pictures on IM. Moreover, Internet users can deliver their looks and voice to other users through webcam and microphone with IM, and IM business also provides convenient daily information through it. At present, Internet users haven¡¦t been charged with IM service yet, but IM business has used the popular software on business, including Internet advertisement and the information service of strategy cooperation. IM plays several roles as a product, information service plat, and marketing channel. It becomes a new commercial tool. The study takes Microsoft MSN Messenger as an applied empirical example. The purpose of this study is to analyze the MSN Messenger marketing strategy with the theory structure of IMC to construct the integrated marketing plan model of MSN Messenger; through the questionnaire survey for MSN Messenger users, the study approves the marketing strategy effect of ¡§MSN Messenger club¡¨ website, and provides the workable suggestions of marketing strategy for MSN business. The study finds that the MSN business unit is highly aware of IMC, and it takes integrated and multi marketing communication plans on MSN Messenger. According to the result of the analysis, the suggestions of marketing strategy includes to enhance the long-term interactive relationship with the resources and stakeholders, and explore more originally interactive advertisements and activities to gather the loyalty of MSN Messenger users. As for the website promotion of ¡§MSN Messenger Club¡¨, this study also suggests to develop more creative Internet suggestions advertisements with instant messenger, add the website¡¦s hyperlink on MSN Messenger or add the information tab service to enhance the relationship connection between website and software, and MSN can actively converge another related pictures resources to enrich the club website.