The aim of this master thesis is to investigate the development on the Swedish book market for the beginning of the 21st century. During the 21st century a lot of things have happened on the Swedish market for library books. Twenty years ago in reality only one company existed that could deliver books with the demanded equipment to the libraries, but in year 2010 there are four companies offering the same service. Other news during this time is bookshops on internet. We found this development interesting and therefore decided to contact the four companies as well as six libraries to find out what they thought of the new situation. New factors for the companies to deal with were competition and the upcome of the law of procurement, while the libraries had to reconsider the accustomed procedures for purchasing books. We made personal interviews with representatives for the four companies as well as with representatives for six libraries of different sizes. We found that some of the companies were uncertain about the competition and they also claimed that the law of procurement did not work as planned. However, almost all libraries found that the arisen competition was useful; the costs of books were cut back, the delivery times got shorter and all libraries found the opportunity of buying books on-line as very helpful and practical. / Program: Bibliotekarie

Vad denna utvärdering försökt få svar på är hur tillgängligheten för HBT-litteratur ser ut i de system som används hos privata och offentliga aktörer – internetbokhandlar och bibliotekskataloger tillgängliga via internet. Detta medförde ett antal mer praktiskta underliggande frågor om hur trädstrukturen är designad, vilket typ av språk som används och hur lätt det är att förstå, huruvida det finns särskilda kategorier för litteratur med HBT-innehåll och huruvida det finns direktlänkar mellan litteratur med HBT- innehåll. De system som testades var internetbokhandlarna Amazon (både den amerikanska versionen och det brittiska dotterbolaget), The Book Depository och Adlibris samt de klassificeringssystem som används av nationalbiblioteken i de länder där dessa bokhandlar har sitt säte (USA, Storbritannien och Sverige): Library of Congress Classification, Dewey Decimal Classification och Klassifikationssystem för svenska bibliotek. Två av bibliotekssystemen (LC och DDC) hade inte en trädstruktur som var tillgänglig för kunderna att se och navigera igenom, medan den tredje (SAB) erbjöd en struktur med både klassifikationskoden och svenska ord, även om det inte var optimalt konstruerade kategorier och förgreningar. Ingen av dem hade gott om länkar, om ens några, till annan litteratur med liknande innehåll. Internetbokhandlarna hade välutvecklade men inte för specifika trädstrukturer med lättförstådda namn och gott om länkar till annan litteratur. Två av dem (The Book Depository och Adlibris) hade inga huvudkategorier tillägnade HBT-material vilket däremot Amazon UK och Amazon US hade. Alla bibliotekssystemen skulle behöva omarbetas för att tillgängligheten för litteratur, och i synnerhet HBT-litteratur som var fokus i denna utvärdering, ska bli god. Library of Congress och British Library skulle behöva upprätta trädstrukturer för kunderna att använda sig av och alla tre behöver se till att en kategori där all HBT- litteratur samlas finns på den högsta nivån. Internetbokhandlarna å andra sidan behöver inte göra mycket för att tillgängligheten i deras system ska bli god: Adlibris och The Book Depository behöver precis som bibliotekssystemen upprätta en HBT-kategori i trädstrukturen men i övrigt är de privata aktörerna fullt godkända. De båda Amazon- filialerna var de aktörer visade sig ha den bästa tillgängligheten av alla. / What this investigation has tried to find out is how easily availabie LGBT literature is in the systems that are used by private companies and the public sector - online book shops and library catalogues available online (OPACs). This entailed a number of more practical underlying factors regarding the design of the tree structure, what kind of language is used and how easy it is to understand, whether or not there are special categories for LGBT-related literature and whether or not there are direct links between literature with LGBT content. The systems investigated were the online book shops Amazon (both the American version and the British subsidiary), The Book Depository and Adlibris along with the classification systems used by the national libraries in the countries where these book shops reside (the US, the UK and Sweden): Library of Congress Classification (LC), Dewey Decimal Classification (DDC) and Klassifikationssystem för svenska bibliotek (SAB). Two of the library systems (LC and DDC) did not have a tree structure available for the customers to see and navigate through, while the third one (SAB) offered a structure with both the classification code and Swedish words explaining what the codes meant, even if the categories and subdivisions were not optimally constructed. None of them had very many links to other literature. Two of them (The Book Depository and Adlibris) did not have main categories specifically for LGBT content which both Amazon US and Amazon UK did. All the library systems could use a revision to ensure that literature, and particularly LGBT literature as that was the focal point of this investigation, is easily available. The Library of Congress and the British Library need to establish a tree structure their clients could use and all three need to make sure they have a category where LGBT literature is collected and available at the root. The online book shops on the other hand do not need to do much to improve the availability of their systems: like the library systems, Adlibris and The Book Shop need to create a category of LGBT literature in the tree structure but besides that the private companies pass with credit. The systems used by the Amazon branches proved to have the greatest availability of all the systems investigated.