This diploma thesis deals with customer complaints of headlamps in Automotive Lighting s.r.o. The goal is to analyze the state of customer complaints for 2018 and to evaluate the biggest source of nonconformities in terms of the type of complaint based on Pareto analysis. The thesis focuses on solution of one particular type of complaint. The key part of the thesis is also the processing of the process analysis, the evaluation of the causes of the complaint and the draft of corrective measures that would eliminate the problem. The conclusion of the thesis contains evaluation of the proposed corrective measures, including from the economic point of view.

Diploma thesis deals with solving of the problem with heat shield used in a turbocharger for heavy duty vehicles. The description of the problem origin with focus on environmental standarts and therefore a need of changes in turbocharger construction, is included. Further, the procedure for finding the component failure causes using the results of stress tests and analyses performed is described step by step. Most of the practical part is focused on a use of quality tools for finding a root cause of heat shield failure and also on advanced material analysis, verifying the results from quality analysis performed. An the end of the thesis there are suggested and accepted measures for elimination of similar failure recurrence and recommendations for further development.

The aim of this thesis is to analyze the current state of the process of internal and customer complaint management in REHAU Automotive s.r.o., Moravská Třebová. Based on the facts to make own proposals for improving the process of managing inter-nal and customer complaints, which will lead to a more efficient process, thus saving time, costs and overall improving of quality management in the company.

The goal of this diploma thesis is to use the principles of lean manufacturing to lean workplace and eliminate all forms of waste in this workplace. A part of this work is opti-mal design of the workplace in terms of ergonomics which should have a positive effect on shortening lead time and process cycle efficiency. Shortening the lead time will allow company to respond more quickly to customer requirements and this effect may subsequently lead to the drop in inventories.

This diploma thesis deals with the generation of the different drope stampings in industrial process in MBNS Kovárna Company. The main purpose of this thesis is analysis of the industrial process and finding the main factors influences on the process. It especially deals with forgings of the shafts and also flanges with the similar quality of material 42CrMo4. Reasons of the disagreements are focused on surface insensibilities of the forging - crack. First theoretic part introduces company, meaning of the quality of material and describes tools used for finding reasons of the generation of disagreements. In the second practical part is described the whole industrial process and determination of the reasons of disagreements. In concluding part the results are analyzed and some correctional recommendations are suggested.

This thesis deals with the evaluation of the control system outputs in the production of fire car. In the first part of thesis is evaluated control system by company THT, Ltd.. The second, theoretical part, describes the seven basic quality tools, which represents tools for detection and analyzing of quality problems. In the third, practical part, is describes the proposed program, which serves as a simple tool for identification of the most frequent disagreements in the fire engines. In the final part is evaluated implementation of the proposed program in the company.

This thesis named Risk Manufacturing Companies in the Field of Human Resources reacts to increasing concern for risks nowadays. The theoretical part is dealing with general definition of risk, is giving examples of risk distinguishing and is implicating a risk factor into a company´s decision. Current theoretical knowledge of risk is connected to human resources area. Risk analysis is focusing on manufacturing process of specific company, specifically for a possible origin of risk situations caused by human factor which are employees. SWOT analysis, Ishikawa diagram, FMEA and risk matrix were used as risk methods. These helped to reveal risks and both preventive and corrective measures were proposed.

This thesis deals with the analysis and evaluation of quality, environmental, and security risks, hazards and application of appropriate methodology to a particular construction project. For an application is selected the key construction technology - walling. Diploma thesis establishes a framework for risk management on the basis of established integrated management system (IMS) defines the objectives and mechanisms in controlling adherence to standards, evaluation of business risks, defining risk management strategies, the draft risk management procedures, monitoring their functioning, assessing their performance and any improvement and support the process of supplying the required information.

En undermålig leveransprestation av maskiner och utrustning skapar problem i hela försörjningskedjan för ett byggprojekt. Ifall maskiner och utrustning inte levereras efter överenskommen tid, bidrar det till stillestånd och förseningar av byggprojektet. Bygget stannar upp om inte rätt maskiner, finns på rätt plats, i rätt skick och i rätt kvantitet. Syftet med studien är att identifiera vilka moment som tillsammans utgör orderprocessen i uthyrningsbranschen och vad som påverkar tillförlitligheten av leveranser för uthyrning av maskiner och utrustning till byggbranschen. En processkartläggning har identifierat fem moment i orderprocessen, kundkontakt, ordermottagning, orderhantering, leverans och returer. För att veta hur väl orderprocessen presterar behöver mätetal införas. Utan mätetal är det svårt att veta ifall maskiner och utrustning levereras efter vad som överenskommits med kund. Mätetal underlättar även för förbättringar i processer då det går att jämföra mot tidigare mätetal för att se ifall en förbättring har blivit en förbättring eller enbart en förändring. En kombination av mätetal på tillförlitlighet från Supply Chain Operations Reference Model samt tillämpningar och metoder från Supply Chain Management kan förbättra tillförlitligheten av leveranser i en försörjningskedja som förser byggbranschen med maskiner och utrustning. / A poor delivery performance of machines and equipment creates problems throughout the supply chain for a construction project. If machines and equipment do not arrive in compliance with agreed upon time, it will cause downtime and delays at the construction site. The construction site will come to a standstill if not the right machines is at the right place, at the right time, in the right condition and in the right quantity. The purpose of the report is to identify which elements constitute the order process for rental of machines and equipment, as well as provide suggestions on how the elements can be improved to increase the reliability of deliveries to and from construction projects. With process mapping five elements of the order process have been identified, customer support, receiving of orders, processing of orders, deliveries and returns. To know the performance of the order fulfillment, measurements need to be introduced. Without metrics, it is difficult to know if machines and equipment arrive at the construction site correctly. Metrics also facilitate improvements in processes as it is possible to compare to previous measures to see if an improvement has been an improvement or just a change. If metrics on reliability from the Supply Chain Operations Reference Model is combined with practices and methods from Supply Chain Management the reliability of deliveries in the supply chain that supplies the construction industry with machines and equipment can be improved.

The master´s thesis contains a statistical analysis of a company financial risk. Within this analysis were determined the dominant economic and financial risk factors of a company and was made a description of selected inferential statistical methods adequate assessment of the state and time development of these indicators. On a PC was applied methodics developed for concrete data files with focusing on description of the expected risk development existence of a company. In conclusion were achievements evaluated and were determined another possible directions of solving similar problems.