The Moelven Valåsen AB sawmill will within a 5-year period increase production from 375,000 𝑚3to approximately 500,000 𝑚3per year by building a new saw line. This has more led to the company going up from 2 shifts to 3 shifts to be able to meet this demand. This has led to the finished goods inventory before the customer has become full, and as a result the company has had to stand still. To investigate this, this thesis has investigated what the flow of the finished goods inventory looks like with the help of some tools to analyze the flow but at the same time develop the problems that may be the basis for this problem of the inventory becoming full. What has been concluded is that there are many different challenges to solving this problem. This thesis has provided an overview of where the problem may be in the flow and what it is due to. What has also been developed are some improvement proposals that could benefit the company and be developed so that the capacity of the warehouse can increase and become more efficient. / Sågverket Moelven Valåsen AB kommer inom en 5 års period att utöka produktionen från 375 000 𝑚3  till ca 500 000 𝑚3 per år genom att bygga en ny såglinje. Detta har mer fört att företaget har gått upp från 2 skift till 3 skift för att kunna möta denna efterfrågan. Det har lett till att färdigvarulagret innan kund har blivit fullt, och resultera i att företaget har behövt stått stilla. För att undersöka detta har detta examensarbete undersökt hur flödet på färdigvarulagret ser ut med hjälp av en del verktyg för att analysera flödet men samtidigt ta fram problematiken som kan tänkas ligga till grund till detta problem med att lagret blir fullt.  Det som har kommit fram till är att det finns många olika utmaningar för att lösa detta problem. Detta examensarbete har gett en överblick vart problematiken kan tänkas ligga i flödet och vad det beror på. Det som också har tagits fram är en del förbättringsförslag som skulle kunna gynna företaget och utvecklas till att kapaciteten på lagret kan öka och effektiviseras.

Studien undersöker processen i plåthallen vid kantpressarna på Systemair Sverige AB i kommunen Skinnskatteberg. Systemair Sverige AB är ett företag som tillverkar luftridåer, ventilationssystem och luftaggregat och är ledande på marknaden inom sitt område. Systemair Sverige AB anser att processen sker ineffektivt vid kantpress vilket ger oönskade och långa ställtider. Målbilden för studien var då att hitta relationer mellan artiklar som går igenom kantpressarnas flöde och därefter dela in verktygen för att få ner ställtiderna. Tillvägagångsättet är av analyserande karaktär och följer en PDCA (Plan, Do, Check, Act) struktur där ett antal frågor formulerades i början och som diskuteras i rapportens gång. Studien inleds med en grundlig nulägesanalys där verktyg inom Lean identifierades för att bemöta och hantera det uttalade problemet. Exempel på verktyg som användes är flödeskarta, produktionsflöde och produktfamiljer. Metoderna anpassades utefter studien och resulterade i en verktygsindelning. Utifrån verktygsindelningen har en procentuell indelning kunnat göras vilket ger upphov till nya flöden och som presenteras i rapporten. Projektgruppen har berört artiklar som behandlats av standardverktyg inom Prägling och Luftbock samt verktyg inom dessa områden utöver standard. För att få ner ställtiden så har en SMED-analys (Single-digit Minute Exchange of Die) utförts varav det har plockats ut en tidsstudie. Den längsta uppmätta ställtiden var på 43 minuter vilket projektgruppen tror går att reducera till 16 minuter genom verktygsindelningen. Då detta inte var i enlighet med SMED, där målet är att ställtiden ska vara under 10 minuter, så gavs indikationer på att fler faktorer spelade in varav en Ishikawa (rotorsaksanalys) upprättades. För att nå detta SMED-mål så gavs fortsatta rekommendationer varav ett är standardiserat arbetssätt. Slutligen presenterades tre förslag gällande effektiviseringen av kantpress, alla inom verktygsindelningen, och de frågeställningarna besvarades i slutsatsen. / The report studies the process by the press brakes at Systemair Sweden AB in the county of Skinnskatteberg. Systemair Sweden AB is a company that produce air curtains, residential ventilation, air conditioning devices and is leading within its own market of products. Systemair Sweden AB consider the press brake process to be inefficient which result in unwanted and long set up time. The intention of the report was to find the relations between products that are being processed in the press brake and thereafter sort each individual product stream by similarities in the equipment being used to reduce the set-up time. The approach of the report is of analyzing character and has a PDCA (Plan, Do, Check, Act) framework where a few questions are enunciated in the beginning of the report and discussed throughout the report. The report initiates in a thorough status analysis where tools within the theory of Lean is identified and used to handle the mentioned problem. Examples of tools being used is a production map, production flow and production families. The methods are adapted for this problem and report which resulted in a classification in equipment. A percental division was established by the classification which sourced new defined production flows and are presented in the report. The project group has focused on products produced with standard equipment in the two most used press types and a few products being processed by other equipment. To reduce the press brakes long set-up times a SMED analysis (Single-digit Minute Exchange of Die) has been implemented and a clock study. The longest set-up time in this study was in 43 minutes which the project group think can be reduced till 16 minutes by classifying equipment. According to SMED, a set-up time under 10 minutes is achievable, which is not the case here which indicated that there are more factors having to be in consideration. Therefore an Ishikawa (analysis of causes) was made in order to acknowledge these factors and recommendations was given to continue the work whereof one recommendation was standardized work methods. In the final of the report three suggestions are presented to streamline the press-brake process, all formed through classification of equipment, and lastly the questions from the beginning are answered.

This diploma thesis deals with application of quality tools in production plant. Theoretical part deal with history of quality, current situation in quality management and describe some of quality tools. In practical part will be applied some of described quality tools. Some of them are already implemented in production but only partially and they are not used in full for more flexible and efficient production. Conclusions and results of this diploma thesis should prove that if we are using these tools in full, we can decrease extra cost in production.

[pt] Grandes desafios surgiram para as organizações devido ao avanço tecnológico ocorrido nos últimos tempos. Qualidade no produto não é mais um meio para se obter vantagem competitiva, mas sim uma necessidade para as organizações manterem seus clientes. Deste modo, formas para que a qualidade esteja cada vez mais presente nas organizações se fazem necessárias. Neste contexto, os objetivos do presente trabalho são estudar os principais métodos de análise de causa raiz da literatura, apresentando suas etapas, características, peculiaridades, comparação, e exemplificar a aplicação desses métodos. Uma vez conhecidos pelas organizações, a aplicação de tais métodos pode prevenir recorrência de falhas, levando às organizações a um nível superior de qualidade, aumento de produtividade, e consequentemente maior satisfação dos clientes. A pesquisa foi iniciada pelo levantamento e estudo dos métodos apontados em referências acadêmicas, Método dos 5 por quês, Diagrama de Ishikawa, Análise de Barreira de Controle, Gráfico de Fator Causal e Evento (GFCE), Análise de Árvore de Falhas (AAF) e Mapa de Causa Raiz, seguidos da apresentação de um exemplo de falha elaborado no contexto de uma indústria manufatureira metal-mecânica. Cada método foi aplicado ao problema de não conformidade. Os resultados dos métodos foram comparados e em seguida as vantagens e desvantagens dos métodos foram destacadas. Os Métodos 5 por quês, Diagrama de Ishikawa e Análise de Barreira de Controle foram considerados mais adequados para problemas considerados simples em uma organização industrial. Já para problemas considerados complexos, cujas causas raízes não são facilmente identificadas, os métodos GFCE, AAF e Mapa de Causa Raiz foram considerados os mais indicados. / [en] Great challenges emerged for organizations due to technological advance occurred in recent times. Product quality is no longer a means to gain competitive advantage, but a necessity for organizations to keep their customers. Thus, ways in which quality is increasingly present in organizations are necessary to facilitate its implementation. In this context, the objectives of this work are to study the major methods of root cause analysis of the literature, with its stages, features, peculiarities, comparison, and exemplify the application of these methods. Once known by the organizations, the application of such methods can prevent recurrence of failures, leading organizations to a higher level of quality, increased productivity, and thus increased customer satisfaction. This research was initiated by the survey and study of methods aimed at academic references, 5 Whys, Ishikawa Diagram, Control Barrier Analysis, Event and Causal Factor Charting, Fault Tree Analysis and Root Cause Map, followed by the presentation of an example fault developed in the context of a metalworking manufacturing. Each method was applied to the problem of non-compliance. The results of both methods are compared and then the advantages and disadvantages of both methods are highlighted. 5 Whys, Ishikawa Diagram and Control Barrier Analysis were considered appropriated to simple problems in an industrial organization. In complex problems cases, which root causes are not easily identified, Event and Causal Factor Charting, Fault Tree Analysis and Root Cause Map were considered more appropriated.

No description available.

Denna rapport utreder möjligheterna till att reducera ledtiden, med en uppskattning av minst 10%, för plockprocessen på den utlevererande avdelningen som kallas den ”avgående avdelningen” hos EJOT Sverige AB i Örebro. Företaget vill i dagsläget skapa sig en tydlig helhetsbild av processen samt få underlag, för eventuell framtida implementering, i form av förbättringsförslag för en ledtidsreducering. Under arbetets gång beskrivs nuläget utifrån datainsamling, intervjuer och observationer, i kombination med ett spagettidiagram som presenteras. De möjliga rotorsakerna till problemen kartläggs genom att skapa ett fiskbensdiagram som sedan analyseras. Analyserna visar på att processen är komplex och därmed även problemen. Orsaker som valts för vidare analys är: layout, körslinga och placering av låga gods.  Tre förbättringsförslag har tagits fram utifrån analyserna och dessa handlar om att skapa en ny optimerad layout, en ny optimerad körslinga samt att eliminera placeringen av låga gods.  Det fortsatta arbetet bör vara att optimera en ny lagerlayout samt se över och standardisera en ny körslinga. Företaget bör också se över möjligheterna att eliminera placeringen av gods på markplan. / This report investigates the possibilities of reducing the lead time, with an estimate of at least 10%, for the picking process at the delivery unit called the “outgoing department” at EJOT Sverige AB in Örebro. The company currently wants to create an overall picture of the process and get a basis, for possible future implementation, in the form of improvement proposals for a lead time reduction. During the work, the current situation is described based on data collection, interviews and observations, in combination with a spaghetti diagram that is presented. The possible root causes of the problems are mapped by creating an Ishikawa diagram which is then analyzed. The analyses show that the process is complex and thus also the problems. Reasons chosen for further analysis are: layout, driving loop and placement of low goods. Three improvement proposals have been developed based on the analyses and these are about creating a new optimized layout, a new optimized driving loop and eliminating the placement of low goods. The continued work should be to optimize a new warehouse layout and review and standardize a new driving loop. The company should also review the possibilities of eliminating the placement of goods on the ground floor.

Detta examensarbete handlar om hur man kan gå tillväga för att finna orsaken till att kvalitetsfel uppstår i en tillverkningsprocess och hur man kan förhindra att samma kvalitetsproblem fortsätter att existera. En central del i examensarbetet har även varit att belysa vikten av att identifiera ett problems grundorsak. Syftet med studien är att belysa några av flera metoder som kan användas för att hitta orsaker till kvalitetsrelaterade fel inom tillverkningsindustrin. De data som samlats in och står i grund för resultatet och slutsatserna har bestått av litteraturstudier, observationer och intervjuer. De kvalitetsverktygen som framfördes i studien är ”Fem varför” och Ishikawadiagram, vilket är två verktyg som bland annat gör det möjligt att upptäcka grundorsaken till ett problems uppkomst. De praktiska tillämpningarna av kvalitetsverktygen är presenterade i en fallstudie som har utförts på Johnson Controls AB i Göteborg, Sverige. Fallstudien är gjord på en av flera produktionslinor där ett rådande problem med kvalitet ansågs vara kritiskt. Slutsatserna som har dragits av detta examenarbete är att det är viktigt att identifiera grundorsaken till ett problems uppkomst för att kunna implementera en långsiktig åtgärd. Risken med att endast lindra ett problems symptom (och inte roten till dess uppkomst) är att det aldrig elimineras utan existerar och ständigt kräver resurser för att lindras. Genom att identifiera ett problems grundorsak kan man därmed se till att det inte uppstår igen, eftersom det då kan elimineras. Det finns olika metoder och verktyg som kan användas för att identifiera grundorsaken till ett problem, två stycken som nämns i rapporten är ”Fem varför” och Ishikawadiagram. Det är viktigt att fokus och resurser läggs på ett sådant långsiktigt arbete. / This thesis is about how you can find the cause of quality defects in manufacturing processes and how to prevent that the same issue continue to exist. A part of the thesis illuminate the importance of identifying the root cause of a problem. The purpose of the study is to highlight some of the many methods that can be used to fins the causes for defects concerning quality in the industrial sector. The data that is collected and are the basis for the result and conclusions of the case study consisted of literature studies, observations and interviews. The quality tools that are presented in the study are “Five Whys” and the Ishikawa chart, which are two tools that, among others, makes it possible to find the root cause of a problems occurrence. The practical applications of the quality tools are presented in a case study that was conducted at Johnson Controls AB in Gothenburg, Sweden. The case study was based on observations concerning one of several production lines, where the current quality problem was critical. The conclusions drawn from this thesis is that it is important to identify the root cause of the occurrence of a problem in order to implement long-term actions and measures. The risk that comes with only reliving the symptom of a problem (and not the root of it) is that it will not be eliminated but exists and constantly requires resources to be alleviated. By identifying the root cause of a problem, one can be assure that it will not occur again, since it will be eliminated. There are various methods and tools that can be used to identify the root cause of a problem; two of them that are mentioned in the report is “Five Whys” and the Ishikawa chart. It is important to focus and resources are spent on such a long-term actions and efforts.

Trabalho realizado na Empresa Caetanobus, orient. pela Engenheira Catarina Leal / Tese de mestrado integrado. Engenharia Metalúrgica e de Materiais. Universidade do Porto. Faculdade de Engenharia. 2010

Presented thesis entitled “Cleanliness of components management implementation” with analysis of the currently applied cleanliness management system in the organization, identification of the root causes of contamination in production, suggestion of the possible solution and recommendation of actions. All material presented in this thesis were collected in Mann+Hummel (CZ) s.r.o., a producer of filters and fluid circuits for automotive industry.

This thesis analyzes the impact of processes associated with order execution on customer satisfaction. The theoretical part should introduce readers to current and relatively comprehensive e-commerce market. The objective is to formulate and highlight information and concepts, which are important for understanding the subsequent practical applications. The thesis is focused on logistics processes that affect customer satisfaction, e.g. receiving, assembling and shipping. The practical part should analyze the processes using the example of an online store Mall.cz. The main interest of the thesis emphasis on the functioning of the distribution center, identification of bottlenecks and the implementation of measures for the efficient order execution. In the final part the author analyzes three major competitors and their offers of the delivery of goods. The output of that part is a SWOT analysis. The main objective of the thesis is to identify the key factors of logistics processes and evaluate their impact on customer satisfaction. A specific feature and benefit of this work is the interconnection of marketing and logistics perspective.