Diploma thesis deals with a motivation of employees in concrete company. On the basis of empiric survey are proposed instruments, which really motivate employees to make better job performance. These motivation instruments could help cut down stress and improve communication in the company. The aim of this thesis is on the basis of analysis current status to purpose concrete motivation instruments, which will increase job performance of employees.

El estudio tuvo como objetivo determinar si Innovación Organizacional se relaciona con Desempeño Laboral en la Industria Cervecera Nacional de la Zona Norte del Perú; es una investigación cuantitativa, aplicada, no experimental y correlacional. La Innovacion organizacional y el desempeño laboral son temas de interés en el mundo, aún con vacíos de conocimiento en la relacion de ambas variables. El estudio concurre en fortalecer conocimiento y procesos organizacionales para el logro de resultados, ya que servirá para su aplicación en empresas del rubro industrial cervecero nacional y/o internacional. Para la investigación se utilizó una muestra de 77 colaboradores: 57 de ventas, 17 de logística, uno de recursos humanos y 2 de trade marketing¸ ubicados en Cajamarca, La Libertad, Lambayeque, Piura y Tumbes; se aplicaron dos encuestas, una para innovación organizacional con 54 preguntas del Assessement de la Cultura de la Innovación, de Jay Rao y Joseph Weintraub; y otra para desempeño laboral con 16 preguntas de la Escala de Rendimiento Laboral Individual de Gabini y Salessi, ambas llevadas al contexto del estudio y validadas por expertos. Para la relación entre variables se utilizó la prueba Rho de Spearman, cuyo resultado demuestra que, para un nivel de significancia de α=0,05; Rho = 0,633 y p = 0,000 < 0,05, evidenciándose que innovación organizacional y desempeño laboral presentan una relación directa alta, sugiriendo a los actores afines la implementación de políticas y estrategias orientadas a fortalecer innovación organizacional y desempeño laboral. / The study aimed to determine if Organizational Innovation is related to Labor Performance in the National Beer Industry of the northern part of Peru; It is a quantitative, applied, non-experimental and correlational research. Organizational innovation and work performance are topics of interest in the world, even with knowledge gaps in the relationship of both variables. The study concurs in strengthening knowledge and organizational processes for the achievement of results, since it will be used for companies in the industrial national and / or international brewery sector. For the investigation, a sample of 77 employees was used: 57 sales, 17 logistics, one human resources and two Trade marketing¸ located in Cajamarca, La Libertad, Lambayeque, Piura and Tumbes; two surveys were applied, one for organizational innovation with 54 questions from the Assessement of the Culture of Innovation, by Jay Rao and Joseph Weintraub; and another for work performance with 16 questions from the Individual Labor Performance Scale of Gabini and Salessi, both taken to the context of the study and validated by experts. Spearman's Rho test was used for the relationship between variables, the result of which shows that, for a level of significance of α = 0.05; Rho = 0.633 and p = 0.000 <0.05, evidencing that organizational innovation and work performance have a high direct relationship, suggesting related actors the implementation of policies and strategies aimed at strengthening organizational innovation and work performance. / Tesis

Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2019 / Municipal firefighters face a number of risks and much stress at work. In the South African context, the quality of work life (QWL) is impacted considerably by high stress levels and work-related demands. Currently, firefighting organisations face serious challenges that hamper the QWL among municipal firefighters. These challenges include physical and mental challenges, and the element of work which negatively affects the job performance among the firefighters. The primary research objective has been to identify the key factors that impact on the QWL of municipal firefighters in the Western Cape, South Africa. In addition, this study explores a common approach for measuring the QWL and determining an effective way to maintain a better work life for the firefighters. The quantitative research method was employed. This study measured and analysed the key factors that had impacted on the QWL of municipal firefighters in the Western Cape, South Africa. A questionnaire was used to collect data from a group of 120 municipal firefighters from the Goodwood Fire Department. This study used the ethical principles of informed consent, the right to privacy and honesty, and confidentiality/anonymity in the research process. The quantitative data were analysed using the Statistical Package for the Social Sciences (SPSS). The findings and results provide insight into and guidance to management and employees in a practical way to improve the QWL among municipal firefighters. The fire department should upgrade the QWL of its workers so as to hold them and get its very own vital needs. The fire department should develop and keep up QWL programmes. Support from ranking employees are basic to a useful QWL programme. In addition, unmistakable upper level management contribution is one of the critical factors in the procedure accomplishment.

This study examines the role of service worker customer orientation (CO) as a buffer against the detrimental effects of job burnout on job performance and turnover intentions. Data collected from frontline bank employees serve as the study setting. The tenets of the attribution theory are used in developing the study hypotheses. Results show that CO moderates the detrimental effects of job burnout on both job performance and turnover intentions, where the effects of job burnout on both outcomes are weaker for frontline employees with higher CO. Hiring employees high on CO for frontline positions should pay dividends in managing burnout and its negative consequences on job performance and turnover intentions.

The purpose of this study is to examine which factors influence job performance for IT sector employees that are required to work from home indefinitely due to COVID-19. This study is based on a framework concerning themes such as working from home, performance, motivation, work-life balance, and psychological well-being. For the study, five IT sector employees that were required to work from home were interviewed to give the authors insight into the basis of the study. Previous studies mostly focused on IT sector employees working from home with the option of coming into the office; due to the sudden pandemic of COVID-19, there has not been much research regarding IT sector employees that are required to work from home indefinitely. Our most important findings show that employees are compensating their lack of in-person social interactions with spending time with family and using virtual apps to maintain their relationships with coworkers to provide a work-life balance. Working with coworkers has also given employees a sense of accountability that motivates them to do work. The virus, COVID-19 has impacted employees by mentally draining them which impacts their job performance. Ultimately, the idea of a job role perception and its impact on motivation and job performance is very subjective to the individual.

In einer komplexen Berufswelt, in der ständige Veränderungen den Alltag vieler Unternehmen bestimmen, ist die Fähigkeit von Mitarbeitern, ihr Verhalten den veränderten Bedingungen anzupassen (Adaptive Performance) eine bedeutsame Facette der beruflichen Leistung. Es ist jedoch bis heute unklar, ob Adaptive Performance sich als eigenständiges Leistungskonstrukt von anderen Formen der beruflichen Leistung abgrenzen lässt. Ferner ist die Befundlage hinsichtlich einiger Antezedenzien inkonsistent, während andere bisher noch nicht im Zusammenhang mit Adaptive Performance untersucht wurden. In der ersten Studie wird ein Fragebogen zur Erfassung von Adaptive Performance sowie von Proactive Behavior, einem etablierten Konstrukt der beruflichen Leistungsforschung, entwickelt und anhand vorhandener Skalen validiert. Die Studie (N = 196) zeigt, dass sich adaptive Leistung von proaktivem Verhalten empirisch abgrenzen lässt. Es können emotionale Stabilität und (wahrgenommene) Autonomie als differenzielle Prädiktoren nachgewiesen werden, wobei emotionale Stabilität erwartungsgemäß höher mit Adaptive Performance und Autonomie höher mit Proactive Behavior korreliert. In der zweiten Studie werden anhand der aktuellen Forschungsliteratur Anforderungen an eine Instrumentenentwicklung zur fähigkeitsbasierten Erfassung von Adaptive Performance in Form eines webbasierten Postkorbs abgeleitet und die Entwicklung des Messinstruments beschrieben. Die aufgestellten Anforderungen werden anschließend anhand einer studentischen Stichprobe (N = 104) geprüft. In Studie 3 wird in einem Experiment (N = 185) der Einfluss von Intelligenz, der Fähigkeit, rational zu denken sowie von Routinestärke auf Adaptive Performance untersucht. Hierbei wird Adaptive Performance mit Hilfe des vorab entwickelten Postkorbs erfasst und die jeweiligen Zusammenhänge unter kontrollierten Bedingungen betrachtet. Entgegen der Hypothese ergeben sich keine Hinweise auf einen bedeutsamen Einfluss der Intelligenz. Hingegen zeigen sich bedeutsame Zusammenhänge mit der Fähigkeit, rational zu denken sowie mit der Routinestärke. Die theoretische sowie praktische Bedeutung der Befunde wird abschließend diskutiert und darauf aufbauend werden Implikationen für die weitere Forschung und Personalpraxis abgeleitet.

The purpose of this study was to assess the concurrent validity of the JAPQ in predicting the work output and tenure levels of persons employed in the occupation of Data Entry Operator-Financial Keyer. Three separate hypotheses were tested: (1) JAPQ-D2 differences based on employee tenure and output loads; (2) JAPQ dimension preference differences, which may not be reflected in JAPQ-D2 scores; and, (3) the relationship between employee tenure and employee output. Separate research questions focused on the applicability of the JAPQ in predicting employee tenure and employee output, based on multiple regression results. Sixty financial keyers were administered the JAPQ for comparison against a concurrent PAQ job analysis. For hypothesis testing, the subjects were separated into four groups according to tenure or output. No differences were found in the overall JAPQ-D2 score, comparing "high" (D2 = 6.53) vs. "low" (D2 = 6.60) output keyers and "long" (JAPQ-D2 = 6.26) vs. "short" (D2 = 7.16) tenured keyers. The keyer dimension profiles were highly similar, as indicated by positive correlations in the ranking of JAPQ dimension preferences for "high" vs. "low" output keyers (rho = .962; p ≥ .001) and for "long" vs. "short" tenured keyers (rho = .979; p ≥ .001). No relationship was found between keyer tenure and keyer output (r = .088; df = 58). When viewing the data incorporated in this area, two employees with extensive tenure and below average output appeared to have skewed the data. The data for these two employees was deleted and a second correlation was completed, resulting in a positive relationship between keyer tenure and keyer output (r = .426; df = 56; p < .01). Multiple regressions of JAPQ dimensions indicated promising predictability for "high output" keyers (adjusted R = .335; p ≥ .01) and for "long tenured" keyers (adjusted R = .433; ≥ .001). All results were discussed in respect to use of the JAPQ as an instrument for use in the personnel office. Recommendations for similar research is also mentioned.

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Syfte: Syftet med studien är att undersöka i vilken omfattning chefer inom säljande organisationer i Sverige är ansedda som ödmjuka ledare av sina anställda. Studien ska också studera hur det ödmjuka ledarskapet inom dessa organisationer påverkar de anställdas jobbtillfredställelse och arbetsprestationer. Metod: Studien har utgått från en kvantitativ metod med ett deduktivt synsätt. Studien har utförts genom enkäter riktade till fastighetsmäklare i Sverige. Totalt nådde enkäten ut till 479 fastighetsmäklare med totalt 124 användbara respondenter. Utifrån resultatet kunde undersökningens data analyseras i programvaran JASP och sedan bearbetas. Resultat och slutsats: Studien visar på ett direkt samband mellan ödmjukt ledarskap och ökad jobbtillfredställelse. Detta i linje med tidigare studier. Studien visar däremot ingen direkt korrelation mellan ökade arbetsprestationer och ödmjukt ledarskap. Ett intressant fynd inom studien var en direkt korrelation mellan högre jobbtillfredställelse och högre arbetsprestationer. Detta tyder på att kopplingen mellan ödmjukt ledarskap och arbetsprestationer kan vara indirekt via högre jobbtillfredsställelse. Studiens bidrag: Studien bidrar till ökad förståelse kring hur utbrett det ödmjuka ledarskapet används inom olika branscher. Studien bidrar också till ökad förståelse hur det ödmjuka ledarskapet påverkar anställda inom säljande organisationer. Genom empiriska bevis inom säljande organisationer kan modellen för hur ödmjukt ledarskap korrelerar med jobbtillfredställelse och arbetsprestation revideras.Förslag till vidare forskning: Utifrån denna studie lyfts fyra förslag på framtida forskning. Dessa baseras på svagheter i denna studie samt avsaknaden av djupare information i tidigare forskning. Genom att göra en studie inom en säljande organisation med större bredd skulle en framtida studie kunnat ge ett resultat som gått att generalisera till branschen som helhet. Detta skulle kunna bidra till bättre svar om hur det ödmjuka ledarskapet kan komma att användas inom de säljande organisationerna. Utöver det bör en kvalitativ studie utföras inom säljande organisationer för att få ett ytterligare djup i varför det ödmjuka ledarskapet ökar jobbtillfredställelsen och hur ledaren bör agera för att ses som ödmjuk i sin ledarroll. / Aim: The purpose of the study is to investigate to what extent managers in selling organizations in Sweden are seen as humble leaders by their employees. The study will also study how the humble leadership within these organizations affects the employees' job satisfaction and job performance. Method: The study has been based on a quantitative method with a deductive approach. The study has been carried out through surveys aimed at real estate agents in Sweden. In total, the survey reached 479 real estate agents with a total of 124 useful respondents. Based on the results, the survey data could be analyzed in the JASP software and then processed. Result and Conclusions: The study shows a direct connection between humble leadership and increased job satisfaction. This is in line with previous studies. However, the study shows no direct correlation between increased job performance and humble leadership. An interesting finding within the study was a direct correlation between higher job satisfaction and higher job performance. This suggests that the link between humble leadership and job performance may be indirect via higher job satisfaction. Contributions of the thesis: The study contributes to an increased understanding of how widespread humble leadership is used in various industries. The study also contributes to increased understanding of how humble leadership affects employees within selling organizations. Through empirical evidence in selling organizations, the model of how humble leadership correlates with job satisfaction and job performance can be revised.Suggestions for future research: Based on the study, four suggestions for future research are raised. These are based on weaknesses in this study as well as the lack of deeper information within the previous research. By conducting a study within a sales organization with greater breadth, a future study could have produced a result that could be generalized to the industry. This could have contributed to better answers about how humble leadership can be used within the selling organizations. In addition to that, a qualitative study should be conducted within selling organizations to gain further depth into why humble leadership increases job satisfaction and how the leader should act to be seen as humble in their leadership role.

The current situation on the labor market is not easy for any organization, there is little free labor, but it is possible to work to ensure that employees are satisfied. The aim of this diploma thesis was to find weaknesses in the motivation of employees by management and to propose recommendations to increase the motivation of teachers in a selected primary school. Methodologically, a semi-structured interview and a questionnaire survey were used in the work. In the examined school, the motivation of employees is mainly based on the school management or colleagues. Motivation by the school management is rather random, as the potential of various motivational tools is not used. There are shortcomings in the transparency of remuneration, in the provision of remuneration for voluntary or similar activities, this leads to misunderstandings or feelings of injustice with remuneration. Communication problems, which are mainly related to the lack of feedback, have a demotivating effect, and there are problems in conflicts with parents, when the school management does not provide sufficient support to teachers in such a case. Ultimately, the synergistic impact of all these shortcomings significantly undermines the potential to achieve full employee motivation. As part of the correction of shortcomings,...