This master thesis examines the evaluation system and performance management of a selected organization. It describes the theoretical basis and trends that firms are currently facing. Additionally this thesis analyses the evaluation system of a selected group of employees in the organization and assesses the system based on the analysis and the results of survey. At the end recommendations how to improve current evaluation system are presented.

Mindfulness is a quality of consciousness that consists of purposeful attention to and awareness of the present moment, approached with an attitude of openness, acceptance, and nonjudgment. Research evidence shows that mindfulness has positive effects on mental health and psychological well-being, physical health, and quality of intimate relationships. However, few researchers have studied the effects of mindfulness in a work setting. In this project, I expanded previous research by exploring how mindfulness, as developed in a mindfulness-based training program, affects the workplace outcomes of performance and citizenship behavior. I proposed that these effects are mediated through the positive effects of mindfulness on one's experienced affect and one's work relationships. I also examined interdependence as a moderator of the relationship quality-work outcomes relationship. The research study employed an experimental group of participants in a mindfulness-based program and a nonequivalent control group to test the specific hypotheses. Data were provided by multiple sources: mindfulness, affect, and role interdependence by study participants; relationship quality by coworkers; performance and citizenship behavior by supervisors. Analytic strategy was comprised of correlational analysis and regression as well as analytical procedures for moderated mediation. The mindfulness-based programs were effective in increasing mindfulness, particularly for those participants who were lower in mindfulness prior to program participation. Participants also experienced improved affect. However, the proposed model relating mindfulness to work outcomes was not supported. Mindfulness was significantly related to positive and negative affect as predicted; however, mindfulness was not significantly correlated with relationship quality or job performance. Its significant relationship with citizenship behavior was in the opposite direction as hypothesized. In the full model, coefficients for mindfulness, experienced affect, relationship quality, and role interdependence in the prediction of job performance and citizenship behavior were not significant. Additionally, interdependence did not interact with relationship quality to predict work outcomes. Implications of the study for mindfulness-based programs in work settings and for future research are discussed.

Thesis (M.A. (Social Work)) --University of Limpopo, 2016 / The overall aim of the study was to evaluate how Social Work Supervision affects job performance in the Department of Social Development, Polokwane Sub-District. The objectives of the study were to explore how supervision is rendered in the Department of Social Development in the Polokwane sub-district; to investigate the impact of supervision on Social Workers’ job performance and to make recommendations from the findings to the Department of Social Development in the Polokwane sub-district regarding how supervision can be improved to enhance service delivery. The study was qualitative research and researcher used descriptive research design. The data was collected through semi-structured face-to-face interview from six (6) cluster supervisors and twelve (12) Social Workers who are employed by the Department of Social Development, Polokwane Sub-District. The sample consisted of cluster supervisors who had more than three months experience of providing supervision in the Department of Social Development, Polokwane Sub-District and no acting cluster supervisor was selected to participate in the study. The Social Workers had more than three months of working experience at Department of Social Development, Polokwane Sub-District. These Social Workers were not on internship programme. The researcher used thematic data analysis. The findings of this study confirmed that supervision which is rendered in the Department of Social Development, Polokwane Sub-District is conducted by supervisors who did not receive training during their academic years and after being qualified Social Workers; supervisors conduct this critical role because of their years of experience as Social Workers. Secondly Supervision sessions which are conducted by effective supervisors who have good supervisory skills have a positive impact on the job performance of Social Workers, as compare to ineffective supervisors without good supervisory skills and thirdly none adherence to structured supervision under poor working conditions without resources with high caseloads and unfair remuneration leads to burnout, and consequently contributing towards Social Workers having the intention to leave the Department of Social Development. Key words: Cluster supervisors, Social Workers, Job performance and supervision

Subjects were 38 computer programers employed in a national food-retailing corporation. A job analysis provided a basis for criteria development and served to guide the selection of predictors. Ratings of each programmer's job performance by his immediate supervisor, and scores on such tests as the Computer Programer Aptitude Battery (CPAB), clerical tests, and supervisory judgment test were obtained. Relationships between tests and criteria were examined to find the best test combination for predicting programming performance. Statistical treatment of data included a principal components analysis of the criteria and a multiple linear regression analysis. A weighted combination of the CPAB Reasoning, a test of clerical ability, and supervisory judgment test was found to be highly correlated with performance (R = .60).

This study focuses on the relationship of one cognitive ability test on long-term job performance as measured by personnel data. Archival data from over 3,000 employees at an international technology company were used to assess how aptitude test scores relate to both objective and subjective job performance measures. Supervisory performance ratings, level of promotion, and salary increase significantly contributed to variance in test scores; however, these results were inconsistent. Number of training courses did not have a significant relationship with test scores. Additionally, type of turnover did not moderate the relationship between aptitude test scores and job performance. These results indicate that although aptitude test score is related to long term job performance factors, other factors account for the majority of the variance. The implication is that aptitude should not be the sole consideration when predicting long term job success.

Job stress is a common occurrence and of the utmost concern for management (Avey, Luthans, & Jensen, 2009). Canadian employees report workplace stress as a primary cause of mental health concerns which can subsequently impact workplace productivity and job performance (Mental Health Commission of Canada, 2019). In addition, the novel Coronavirus has had several negative consequences on people including for example the forced closure of work which has resulted in financial, social and health-related problems in part due to the consequences of stress (Brooks et al., 2020; Hossain, Sultana, & Purohit, 2020; Probst, Humer, Stippl, & Pieh, 2020; Sharma et al., 2020). Sports organizations are their employees are certainly not immune to the deleterious effects of stress (c.f., MacIntosh & Burton, 2019). Consequently, one of the management considerations to attenuate for stress is known as job characteristics (c.f., Hackman & Oldham, 1976). Hackman and Oldham (1976) developed the job characteristics theory, which can be used to understand the relationship between job characteristics, job design with various outcomes of interests such as performance. They suggested five characteristics of the job (i.e., skill variety, task identity, task significance, autonomy, and feedback) that influenced personal and work-related outcomes (Hackman & Oldham, 1976). Research has shown that when employees are faced with stressful conditions and high job demands, moral and economic support from the organization is needed (Krishnan & Mary, 2012). Organizational support theory (OST) proposes that employees form a general perception and belief concerning how the organizational management values their contributions and cares about their well-being (Eisenberger et al., 1986; Rhoades & Eisenberger, 2002). According to OST, such perceptions could have considerable effects on work outcomes (Eisenberger & Stinglhamber, 2011; Rhoades & Eisenberger, 2002), employees’ work attitudes and behaviors including feelings of stress (Kurtessis et al., 2015). The purpose of this study was to investigate the causal relationship between job characteristics, perceived organizational support, job stress, and job performance. This research was conducted on the employees within the sports sectors in Canada (N = 146) during the Covid-19 pandemic. Using a structural equation model (SEM), this study describes the relationships which exist based upon validated existing measures, specifically: Job Characteristics questionnaires (Morgeson & Humphrey, 2006), Perceived Organizational Support (SPOS) short version questionnaire (Eisenberger, Cummings, Armeli, & Lynch, 1997), Job Stress Scale (Parker & DeCotiis, 1983) and Williams and Anderson’s job performance questionnaire (Williams & Anderson, 1991). The results of the study confirm that job characteristics components can decrease overall job stress and improve job performance amongst sports employees even during a pandemic. Moreover, there is a significant impact between the level of organizational support and job stress. Specifically, when organizational support increases, job stress will be reduced. This study contributes to the extant sport management literature within organizational behavior and provides an account of the importance for management to take a person-centered approach, particularly during high-stress times such as the Covid-19 Pandemic.

El presente trabajo de investigación busca estudiar la relación entre motivación y el desempeño laboral en un grupo de trabajadores de una empresa de construcción de la ciudad de Lima. El diseño de la presente investigación es correlacional, ya que busca conocer la relación entre dos variables (Hernández, Fernández y Baptista, 2014). La muestra estuvo compuesta por las siguientes características: varones (52.4%), mujeres (47.6%) y una media en edad de 32 años. Los instrumentos utilizados fueron el cuestionario sobre motivación laboral (1992) elaborado por Fernando Toro y la escala de la auto percepción del nivel de desempeño laboral (2008) elaborada por Denisse Cruz. Dentro los principales hallazgos en este estudio se evidenciaron que existe una relación significativa entre la motivación extrínseca e intrínseca y el desempeño laboral entre los colaboradores de la organización. Mientras más elevadas se encuentren estas variables las variables de motivación tendrán una mayor repercusión en el desempeño. / This research work seeks to study the relationship between motivation and job performance in a group of workers of a construction company in the city of Lima. The design of this research is correlal, as it seeks to know the relationship between two variables (Hernández, Fernández and Baptista, 2014). The sample consisted of the following characteristics: males (52.4%), females (47.6%) and an average age of 32. The instruments used were the questionnaire on job motivation (1992) prepared by Fernando Toro and the scale of self-perception of the level of job performance (2008) prepared by Denisse Cruz. Among the main findings in this study were shown that there is a significant relationship between extrinsic and intrinsic motivation and job performance among the organization's collaborators. The higher these variables are, the more performance-impacting variables are. / Tesis

The object of my diploma thesis deals with motivation and stimulation of entrepreneurs and influences upon their job performance. The theoretical part focuses on the explanation of terminology, such as motivation, stimulation, sources of motivation but also on different stimulating means which help to increase motivation. The practical part concentrates on a research among entrepreneurs where the data are collected by personal interviews. Furthermore, the data are analyzed and the observed results offer recommendations to the entrepreneurs who will most probably increase the level of their motivation as well as stimulation as a consequence.

The thesis aims to enhance the performance of NH Glass Company, Ltd., through an innovative incentive program. The above company has been in the glass industry. The theoretical part is describing the nature and content of motivation and motivational theories. The practical part includes the evaluation of survey results on the basis of the suggested possible improvements to the current incentive system in a selected company. This proposal will help to improve and enhance employee performance.

Diploma thesis deals with purpose of new motivation programme in trade company. The new motivation programme is created on the basis of analysis current situation of motivation and job satisfaction of employees. The new motivation programme will increase motivation of employees. The aim of this thesis is on the basis of analysis current situation in trade company purpose new motivation system which will increase productivity of employees and company.