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Although the significance of curiosity in motivating and directing learning has received substantial scholarly support, little information exists about curiosity's importance in adult learning. The purpose of this study was to investigate curiosity's possible relevance in an adult learning context, the workplace. Specifically, this study was an examination of adult curiosity's relationship to socialization-related learning, and ultimately job performance. Four curiosity instruments (the Novelty Experiencing Scale; State-Trait Personality Inventory; Melbourne Curiosity Inventory; and the Sensation Seeking Scale), one socialization-related learning questionnaire (Workplace Adaptation Questionnaire), and one job performance instrument (developed to assess technical and interpersonal job performance) were administered in four service-industry organizations. Demographic data were also collected and the final sample included 233 employees. Two-, three-, and four-factor curiosity models were examined to clarify the nature of the curiosity construct. Curiosity factor scores were subsequently used as independent variables in multiple regression equations to assess their research utility. Three a priori determined, recursive path models suggesting a causal influence of curiosity on socialization-related learning and job performance were tested as well. Standardized partial regression coefficients were calculated from a combination of the correlational matrix containing the three main study variables (curiosity, socialization-related learning, and job performance), and their standard deviations, using the EQS for Windows 5.4 routine. Multiple loadings of several of the curiosity subscales on the curiosity factors indicate a conceptual overlap between the Sensation Seeking and Venturesomeness curiosity factors; thus, the nature of curiosity may be best represented by a Cognitive Curiosity and Sensation Seeking factor interpretation. The findings also suggest that the two-factor curiosity model may have had the best research utility for the purposes of this study. The three- and four-factor curiosity solutions did not explain a significant amount of additional variance in the multiple regression models predicting socialization-related learning and job performance. Results suggest, too, that curiosity has both a direct and an indirect causal influence on job performance. This research indicates that curiosity or the desire for information has a weak but significant direct effect on total job performance, and its effect on total job performance can also be mediated by the learning associated with the socialization process. When examining curiosity's effect on the two separate job performance dimensions, i.e., technical and interpersonal, curiosity's only significant effect on both job performance dimensions was mediated through the socialization-related learning variable. Overall, this study's findings suggest support for adult curiosity as being relevant in the socialization process and in job performance as well. / Ph. D.

With the demographic layout of the workplace changing constantly, as more women enter the workforce, and as new organizational hiring practices lead to more diversity in the work environment, both researchers and employers have become increasingly interested in understanding the consequences of work-family conflict. Work-family conflict affects the individuals suffering from it, their families, and their employers. Thus, it is important to have a robust and comprehensive causal model that explains how these consequences arise so as to help all parties involved to prevent these consequences. The purpose of the present study was to test a comprehensive model of work-family conflict by examining the work, non-work and stress related consequences of work-family conflict using a sample of 181 Jamaican High School teachers. The results indicated that all hypothesized correlations but one were significant and in the direction predicted. However, the proposed model did not demonstrate good fit with the data. Post hoc revisions to the original model provided support for some of the initial hypotheses, thereby suggesting that work family conflict did predict job and life stress, among others. Overall, these findings indicate that work-family conflict results in work, non-work and stress related consequences that are evidenced in a complicated network of direct and indirect relationships. The results suggest that the consequences of work-family conflict may be best reduced by making attempts to prevent or eliminate a consequence that occurs early in the chain. A discussion of these and other implications are presented, and suggestions made for future research. / Master of Science

Background: For the last decade, the Swedish audit industry has experienced a turnover problem as there is a steady decline in authorized auditors. Furthermore, studies shows that more than half of the entry-level auditors leave the profession within the first three years of employment.  Purpose: The purpose of this thesis is to examine the impact professional identity and organizational identity has on job satisfaction among entry-level auditors. In addition to that, to investigate the impact job satisfaction has on job performance.  Methodology: This study adopts a positivistic perspective of research philosophy and employs a deductive approach, using a quantitative method. A survey was distributed to Swedish entry-level auditors who have worked within the profession for a maximum of three years. The collected data were analyzed through a Pearson Correlation matrix and multiple regression analysis. Findings: When studying the combined effect of organizational identity and professional identity on job satisfaction, the findings show that organizational identity has a positive impact on job satisfaction while professional identity do not. Furthermore, the findings show that job satisfaction has a positive impact on job performance.

The purpose of this study was to determine whether there is a relationship between perceived emotional intelligence and job performance among inbound call centre leaders in the medical aid environment. The sample consisted of 268 participants (45 leaders and 223 raters) across different age and race groups. A convenience sample was used, since it was easier to focus on call centre leaders working in the same office. All of the participants completed the 360º Emotional Competency Profiler (ECP) in order to measure emotional intelligence whereas the job performance data were obtained from the management team and an average score of their performance over a one-year period was examined. The research results show that there was no statistically significant relationship between emotional intelligence and job performance among the call centre leaders. / Industrial and Organisational Psychology / M.A. (Industrial and Organisational Psychology )

Companies throughout the world are faced with continual changes in order to remain competitive and survive. These changes are caused by economic uncertainty, globalisation, mergers and acquisitions. The results are unemployment or transfer of workers to the different areas of the organisation. These changes have unprecedented effect on workers, especially the survivors of retrenchments or downsizing, resulting in a feeling of job insecurity. lnsecurity is concerned with the continued existence of jobs for the employees in the organisation. It is characterised by feelings of powerlessness, uncertainty and fear. Consequently, job insecurity has emerged as an important stressor in modern organisations. Studies indicate that job insecurity leads to physical and psychological health problems. Further employees who experience feelings of job insecurity are more likely to display undesirable organisational outcomes such as withdrawal behaviours, job dissatisfaction and low organisational commitment. The empirical objective of this study was to determine the possible relationship between job insecurity, job satisfaction and organisational commitment. Also, whether job insecurity can predict job satisfaction and organisational commitment. A survey design was used to realise the research objectives. The study population consisted of 121 employees in a mining organisation. The Job Insecurity Questionnaire, the Revised Short-version of the Minnesota Job Satisfaction Questionnaire and the Organisational Commitment Questionnaires were used as measuring instruments. Reliability and construct validity of all three questionnaires were found to be acceptable. It was found that respondents experienced below average levels of job insecurity. They further showed above average levels of job satisfaction and organisational commitment. The findings indicate that a relationship exists between job insecurity, job satisfaction and organisational commitment. Practically significant differences of medium to large effect were established for race, respondents having qualifications of less than Std 10, semiskilled, grade C3, 4 and 5 and E, DL and DU, and who are affiliated to NUMSA, which means that they experience more job insecurity compared to other groups. Through regression analysis, it was established that job insecurity predicts 44% of total variance of job satisfaction and organisational commitment. Limitations were identified and recommendations with regard to future research and recommendations for the organisation were made. / Thesis (M.Com. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2004.

Research of social networks has revealed that certain components of network position can have an impact on organizational effectiveness, yet relatively little research has been conducted on network position and individual performance. This study sought to determine if a relationship exists between an employee's social network position and an individual's job performance. The participant organization was a network of individuals within an Information Technology (IT) department at a major defense company. A social network analysis (SNA) was conducted to determine the employee's network position, measured by centrality and constraint. Centrality refers to the extent to which an individual is connected to others. Constraint refers to how constrained or inhibited an individual is within the network. Performance was measured by annual appraisal ratings provided by the employee's supervisor. Hierarchical regression analysis was performed to determine relationships between the dependent variable (performance) and independent variables of centrality and constraint. Secondary variables also studied in relation to the model included education level, service years (tenure), job grade, and age. The overall model revealed 17% of variance explained. The primary predictors of network position, centrality and constraint, were not statistically significant predictors of performance ratings. Three variables, job grade, tenure and age, were found to be statistically significant predictors of employee performance. Further research is suggested to provide additional insight into the predictive value of these variables.

The purpose of this study was to focus on the Omnibus Budget Reconciliation Act of 1987 and the amendments of 1989 and 1990. Nursing assistants were placed in cluster groups of 300-hours, 120-hours, and 0-hours. Each subject's job performance of nursing care was observed using the Francis's Task Performance Rating Scale. The purpose of the analysis was to determine (1) if there was a significant difference in job performance of patient care between program completers and the challengers, (2) if there was a significant difference in the job performance of patient care between 300-hour and 120-hour, and (3) if there was a significant difference between the content required in OBRA mandated nursing assistant programs and actual job performance skills needed in patient care. It was determined that program completers' job performance of patient care was significantly different from the challengers.

This study is based on Kirkpatrick's (1996) four level evaluation model. The study assessed the correlation between and among three levels of data that resulted from evaluation processes used in the U.S. Air Force technical training. The three levels of evaluation included trainee reaction (Level 1), test scores (Level 2), and job performance (Level 3). Level 1 data was obtained from the results of a 20 item survey that employed a 5-point Likert scale rating. Written test scores were used for Level 2 data. The Level 3 data was collected from supervisors of new graduates using a 5-point Likert scale survey. The study was conducted on an existing database of Air Force technical training graduates. The subjects were trainees that graduated since the process of collecting and storing Levels 1 and 2 data in computerized database began. All subjects for this study graduated between March 1997 and January 1999. A total of 188 graduates from five Air Force specialties were included. Thirty-four cases were from a single course in the aircrew protection specialty area; 12 were from a single course in the munitions and weapons specialty area; and 142 were from three separate courses in the manned aerospace maintenance specialty area. Pearson product moment correlation coefficients were computed to determine the correlation coefficients between Levels 1 and 2; Level 1 and 3; Level 2 and 3 for each subject course. Multiple linear regression was used to determine the relationship between the composite of Levels 1 and 2 and Level 3. There were significant correlation coefficients between Levels 1 and 2 and Levels 2 and 3 for only one of the five courses. The linear regression analysis revealed no significant correlation using the composite of Levels 1 and 2 as a predictor of Level 3.