Aim: As a priority for Aboriginal women, in the context of worsening Aboriginal health and lack of clarity about successful strategies to address healthcare needs, this research explored successful strategies in remote Aboriginal women’s health that may be transferable to another community with similar health needs. Methodology: Against a background of cultural and historical events, the study sought to identify existing strategies and frameworks for Aboriginal women’s health. It uses Naturalistic Inquiry situated within the Interpretive paradigm and conceptualised within the philosophical approach of feminist and critical social theory It has examined Aboriginal health providers’ and women’s priorities, practices, perceptions and expectations within the context of primary health care and community development principles by Participatory Action Research (PAR). The successful elements of an established and effective Aboriginal Well Women’s Health (AWWH) program from Central Australia (CA) were identified, transferred and adapted to meet the needs of a willing recipient remote community in South Australia (SA). Working together with healthcare providers from CA and SA, the adapted Well Women’s Health program was implemented in an Aboriginal Community Controlled Health Service collaboratively with local mainstream Community Women’s health services and evaluated. Results: Over a two year period, the research was evaluated through Critical Social Theory examining both the process of implementation and the impact on the Aboriginal community, analysing both qualitative and quantitative data. The AWWH program model and its principles were successfully transferred, adapted and implemented in this community. The AWWH program which included comprehensive health screening, health information and lifestyle sessions have become core business of the Aboriginal health service and an Aboriginal Men’s Well Health program has also been established using the same model. The women have found the AWWH program culturally acceptable and their attendance has steadily increased and the program has reached those women in the community who previously had never experienced a well health check. It has also identified an extremely high incidence and comorbidity of acute illness and chronic disease in diabetes, renal and dental disease, mental and social health problems that require address. Conclusion: Health programs that are well established and effective can be successfully replicated, transferred and adapted to other communities if the elements that made them successful are acknowledged and those principles are then transferred with the program to a willing community with similar needs. This program transfer has potential to save much time and developmental costs that will help to address poor Aboriginal health.

See appended files.

The purpose of this thesis is to explain why China put so much emphasizes on the Taiwan issue in their relations with the U.S. This will be explored by looking at what elements are affecting the commitment to the Taiwan question in Sino-American relations and how this can be explained by using ontological terms such as "rooted identity" and "significant others". Two key elements has been identified to analyze this; victimization and legitimacy. To evaluate the subject two research questions will be used; how can legitimacy and victimization explain China’s commitment to the Taiwan question when it comes to Sino-American relations? What is the connection between legitimacy, victimization and the PRC’s rooted identity? Policy-statement and official documents will be used to sheed light on the Taiwan-questions affects on Sino-American relations from an ontological security theory perspective. The thesis will argue that the PRC’s early history has great effects on their commitment to this issue and that legitimacy and victimization is affecting China’s commitment to Taiwan to the extent that it cannot accept an independent Taiwan. Hence this issue will continue to have great impact on China’s foreign relations, especially with the U.S. However, despite strong rhetoric’s China does not necessarily need to achieve unification with Taiwan in the near future.

The theoretical part of the thesis addresses resources and global context of employee satisfaction, its particular elements, various conceptions, models and relations to other organizational theories and aspects. The practical part deals with employee satisfaction analysis in selected international organization, namely in its EMEA region sales department. The analysis is primarily based on data gathered from self-conducted employee satisfaction survey. The aim of the analysis was to identify weaknesses in the area of employee satisfaction and based upon analysis results, suggest recommendations to increase the satisfaction and improve situation of the whole company, in order for it to achieve its goal of becoming Employer of Choice. Suggested actions are focusing on workload and work organization, job stability, professional and career growth opportunities, transparent and fair reward, relationship between the region and company headquarters, communication system emphasizing feedback acquisition and last but not least on the company human resources management itself.

審視2016年台灣太陽能族群的半年報，發現各家廠商第二季獲利急速破底，在面對全球化市場及激烈的競爭，台灣產業面臨環境遭受的挑戰與日俱增，企業若是繼續維持傳統管理制度，將無法面臨競爭力衰退與獲利降低的窘境。因此企業必須在追求永續經營與創造股東價值的目標下，找出企業發展之方向，並隨時觀察全球產業競爭環境的變化，以便在經營與管理上調整更適合於新環境的策略，以維持競爭優勢與提升經營績效。 KPI(Key Performance Indicator)即關鍵績效指標，是通過對組織內部管理流程的關鍵參數進行設定、取樣、計算、分析，衡量流程績效的一種目標式量化管理指標，在過去的績效管理(performance management)相關研究當中，大多注重於績效指標(performance index)的設定方式與權重(weight)的設定等，並無全面性的思考組織各階層向下徹底落實，與協同單位的共同權責。本研究將探討績效管理制度發展沿革、使用工具設計與基本精神，並以台灣上市公司T公司為個案，深入介紹這家太陽能電池廠之績效管理制度，重新架構組織全面性的衡量標準，使員工個人及單位績效與企業發展目標相結合。 本研究的結果以下四項加以說明，整理如下： 一.企業績效管理落實進行： 企業審視次年度短期計畫、三年中期計畫及長期計畫之願景及策略，為達成策略目標的成功，應以關鍵績效指標(KPI)的績效評核制度，結合獎金制度作為激勵目的。 二.後續績效改善輔導追縱作業： 優質企業經營需要各種方法、制度，才能產生綜效，而這其中績效管理制度仍為其管理基礎，發現單位內工作表現不佳或績效進度嚴重落後之情形者，應該專案列管並統一擬定績效改善輔導名單。 三.考評者的教育訓練與內部稽核複核制度的建立： 績效管理制度的執行需能掌握其精神，並持續教育各階主管及精進工作方式，以奠定管理基礎，才能再日益精進及創新，使其成為企業新文化進而能應付外在環境變化並建立競爭力，擔任考核的主管在績效考核前應接受完整的訓練與輔導。 四.真實面對既有的管理盲點 績效管理模式只著重於消極被動的績效成果考核，而未作到主動引導員工，所以必須能主動創造工作績效的功能。再者常因部門展開之工作目標與企業整體目標間的關聯性不佳，以致達不到部門個人與企業營運績效相結合的期望。

This research study is about partnership working in the human services using community mental health as a context. The purpose of this type of research has relevance today as governments at all levels in Australia are adopting partnerships as social policy tools to address social problems. The rationale for these policies appears to be based on recognition that large social problems require holistic responses through the working together of multiple agencies. However despite the volumes of material about the programmatic means for enacting partnerships I found little which attended to the micro practices of partnership. The lack of guidelines on how to engage in partnership becomes problematic as partnerships in social service contexts have complexities and can be difficult to enact. Moreover actors may feel undermined when it is taken for granted that they have the necessary knowledge and skills to enact partnerships. A case study is conducted on how partnerships are enacted within Bethany Outreach Services, a pseudonym used to represent a psychosocial support service in the Perth metropolitan area. Semi-structured in-depth interviews are conducted with seven participants engaged in a partnership within community mental health. The literature is analysed for its contribution to the critical question of how to “do” partnership. Case examples are utilised to contextualise key principles of partnership. Key elements of theoretical perspectives are applied as a way to better understand how partnerships might work better. Narratives from the literature and the experiences of people as seen through this case study are examined to arrive at some key elements of partnership. Despite their complexities partnerships provide an opportunity for actors to engage their humanity and build relationships based on human qualities such as respect, communication and the sharing of resources. These qualities build social capital, which can be developed in new partnership contexts to address new problem domains. It is through these qualities that partnerships might give meaning to the 'Human' in Human Services.

2007年臺灣的電視圈在國內大環境欠佳、廣告市場大減，中視以高規格、高預算，製播【超級星光大道】，沒想到引發種種話題，節目爆紅。同年【超級星光大道】的受歡迎程度超過各類電視節目。使中視得以一整年靠一個節目的營收來維生。 【超級星光大道】亦甚至被媒體標示，「星光現象」成為一種異軍突起的社會文化現象。【超級星光大道】擁有什麼樣的關鍵元素，導致其瞬間爆紅。由於節目品質研究（叫好）與觀眾需求分析（叫座）向來是電視節目產製者最關注的兩大課題。故，本研究首開分析單一類型的節目是如何吸引觀眾的收視之學術性研究。 由節目產製構面的理論概念引伸，從閱聽人角度出發，在加上電視節目產製核心人物之剖析，從多種角度來觀察並分析【超級星光大道】的文本，利用學術研究方法，來回應業界所關切的問題。 本研究借用McQuail（1992）提出三類媒介表現的檢視途徑為設計概念，以Patton（1990）提出的方法（Method）三角測量法，借用多元方法取向蒐集資料，以檢驗研究發現的一致性，為尋求值得信賴的解釋。 對超級星光大道的分析上，利用文本分析，將每集節目內容、流程等進行解構，特別是收視率特別高的內容，找出其爭議點。在經由使用與滿足理論架構，描繪出閱聽眾接收與關切的節目元素。進而與焦點團體或是產製者訪談的資料進行mapping，找出其成功吸引觀眾的元素。 因此，研究結果依其對收視率表現之影響程度，分成三個層次：對收視率提升有顯著效果者有感動、多元、話題、娛樂；對樹立節目品質和口碑者有真實、專業；可能影響收視的負面元素則為操作與公平性。 本研究貢獻為學術面解決收視率無法真實解構文本的疑問，為產製面提供媒體未來複製同類型節目之觀眾輪廓或節目定位及修正節目策略的參考。 關鍵詞：歌唱選秀節目、關鍵元素、三角測量、收視率 / Due the domestic overall economy was poor in Taiwan during 2007, the advertisement market was shrunk largely for TV industry, while China Television Company (CTV) took an contrary way on the production of “One Million Star” with high standard and big budget, and to no one’s guess, the program was red hot to trigger all kinds of topics. In the same year, the degree of popularity from “One Million Star” surpassed all kinds of TV programs, allowing CTV to keep its operation for the whole year solely on this program. “One Million Star” is even tagged by the media, and “Superstar Phenomenon” has become a cultural phenomenon in the society all of a sudden. What the key elements are for “One Million Star” to become extremely popular all of a sudden. Due both program quality research (great quality) and audience demand analysis (great rating) have always been the two major issues concerned the most by the producers of TV programs, the paper will be the first ever to make analysis for academic research on how a single type of programs attract the audiences to watch them. By starting up from the angle of audiences, to develop from the theoretical concepts on the construct of program productions, plus to make analysis on the core people for TV program productions, and from various angles, to observe as well as to make analysis on the scripts of “One Million Star”, using academic research methods, to make response on the questions concerned by people in the industry. The paper borrows the examination route offered by McQuail(1992) on the presentation of three types of media as the design concept, and using Triangulation method offered by Patton (1990), to collect data with diverse methods for examining the consistency in the research findings, in order to seek for reliable explanations. For the analysis on “One Million Star”, by using scripts for analysis, to take down on matters such as program contents and process flows from each running show, and to find out any disputable points, especially on those contents with extremely high rating. Through the construct of uses and gratification theory, to illustrate the program elements that are received and concerned by the audiences. Next, to work on mapping with the data made from focus groups or interviews of program producers, in order to find out what are the successful elements to attract audiences. Accordingly, on the basis of effects to rating performances, the study results are divided into three categories: for those with significant effects on the increase of rating, they are to include sensation, diversity, topics, and entertainment; for those able to establish program quality and word-of-mouth, they are to include authenticity, and professionalism; for those possibly with negative effects on rating, they are to include operating and fairness. The contribution of the paper is to solve the question from academic aspect that rating is not able to truly break down scripts, and as reference of audience outline or program positioning and program strategy revisions for duplicating similar programs by the providing media from production aspect in the future. Keyword: Singing Contest Program, Key Elements, Triangulation, Rating

This dissertation examines the factors that have the most significant impact on the pace of change in the primary care (PC) sector in Ontario. In Canada, there have been many attempts to improve the PC system through the introduction of a variety of primary care reform (PCR) models. Some say that there is insufficient movement in the PC sector and that it is in a policy gridlock. Others assert that substantial progress has been made and that transformational change is proceeding. This dissertation demonstrates that PCR – the movement from PC to some form of primary health care (PHC) – is multi-dimensional and complex. It identifies the multiple dimensions of PHC and demonstrates that each dimension has implications for the structural relationships between the state and the medical association in the PC sector in Ontario. The framework for this dissertation was derived from three bodies of literature: PC/PHC, neo-institutionalism and professional autonomy. The research design used involves qualitative and quantitative methods, including historical analysis, document analysis, key informant interviews and qualitative data. The case study of PCR in Ontario demonstrates that while there have been some changes in the methods of physician payment and in the organization and delivery of PC, the majority of PCR models have not fundamentally altered the underlying institutional and structural relationships that characterize the sector. This includes the profession’s ability to control the political, economic and clinical aspects of care. Thus, the PCR models that propose the greatest amount of reform – those that alter structural relationships between the state and the medical association in a manner that results in a significant impact on the balance of power in the PC sector- are less likely to be adopted by physicians. This dissertation corroborates that the PCR models that have the greatest impact on professional autonomy are those that remain at the margins of the health care system, whereas the models that have little or no impact on autonomy have been more readily adopted.

This dissertation examines the factors that have the most significant impact on the pace of change in the primary care (PC) sector in Ontario. In Canada, there have been many attempts to improve the PC system through the introduction of a variety of primary care reform (PCR) models. Some say that there is insufficient movement in the PC sector and that it is in a policy gridlock. Others assert that substantial progress has been made and that transformational change is proceeding. This dissertation demonstrates that PCR – the movement from PC to some form of primary health care (PHC) – is multi-dimensional and complex. It identifies the multiple dimensions of PHC and demonstrates that each dimension has implications for the structural relationships between the state and the medical association in the PC sector in Ontario. The framework for this dissertation was derived from three bodies of literature: PC/PHC, neo-institutionalism and professional autonomy. The research design used involves qualitative and quantitative methods, including historical analysis, document analysis, key informant interviews and qualitative data. The case study of PCR in Ontario demonstrates that while there have been some changes in the methods of physician payment and in the organization and delivery of PC, the majority of PCR models have not fundamentally altered the underlying institutional and structural relationships that characterize the sector. This includes the profession’s ability to control the political, economic and clinical aspects of care. Thus, the PCR models that propose the greatest amount of reform – those that alter structural relationships between the state and the medical association in a manner that results in a significant impact on the balance of power in the PC sector- are less likely to be adopted by physicians. This dissertation corroborates that the PCR models that have the greatest impact on professional autonomy are those that remain at the margins of the health care system, whereas the models that have little or no impact on autonomy have been more readily adopted.

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