This diploma thesis focuses on the current social networks and their possible use in enterprise resource planning. The thesis is divided into several chapters where the first chapters explains the concept of social networks, their origin, history and development. Described are the principles of their operation and the advantages and disadvantages of using. The next chapter deals with the problem of enterprise resource planning, particularly their development and current trends, where you can certainly include the social CRM, which is currently very pronounced and which is in the area of business information systems a trend. After this theoretical part is followed by the practical part, which sets out the main objectives of the work, the assumption and the methodology is described. In this section, I deal with the analysis of the survey and confrontation hypotheses. The final outcome of the evaluation is defined hypotheses and a summary of the problem. The main benefit of this work is to describe current trends in social networks and their impact on business practice, analysis of the use of social networks in the workplace and a summary of this issue.

Corporate image reflects on how a company is perceived to the public outside of the organisation. It is based on the reputation the company already has and constantly creates. Today numerous people use and rely on social media networks which encourage companies to try to reach their audiences and shape company image by the usage of different digital networks. One of the platforms where companies can represent their business is LinkedIn, as it is designed specifically for organizations and individuals to develop a professional image. One of the platform’s most popular feature is the possibility to post job advertisings that are seen in several platform areas. These job offers serve as a recruitment tool but also simultaneously shape the image of a company. Therefore, it is interesting to explore how job posts of a company manage to stay informative, focused on the targeted audience and, at the same time, shape corporate image. Thesis project, “Communicating corporate image: A Multimodal Critical Discourse Analysis on LinkedIn Job Advertisements”, aims to examine how world leading Swedish companies create their corporate image through job advertisements posted on the social media platform LinkedIn and what that image is. The study draws on media logic theory together with the concept of discourse and tries to reach the project’s aim by applying multimodal critical discourse analysis. By this model, job advertisements of 3 companies based in Sweden were analysed. Results show that corporate image through job advertisements is created equally by the company and the platform LinkedIn. Companies in job advertisements use semi-formal language, creative elements, address accomplishments, values and goals to attract the reader. While LinkedIn places main company information that can influence job advertisement readers to obtain a primary opinion about the enterprise.

Diploma thesis The transformation of communication models within cyberspace deals with the topic of communication on five current social network sites (Facebook, Twitter, LinkedIn, YouTube and Instagram). First part of the thesis focuses on theoretical background of traditional communication models. Selected models include: Shannon and Weaver Communication Model, Cultural and Ritual Model, Jakobson's Model, Publicity Model and communication model created by Vilem Flusser and Palo Alto School. Networked communication has been undergoing fast development which has caused that some communication models became obsolete. Thus it is necessary to define new communication features on social network sites, since these changes in conjunction with technology development and needs of contemporary society. User activity, cycle and egocentric communication processes, up-to-date and spontaneous content are the characteristic features of current communication on social network sites.

This study examines how recent graduates with a Bachelor of Science in Media Technology use LinkedIn as a tool for job search and networking. It examines their thoughts around theirbehaviour in relation with how their behaviour can affect their future career opportunities. Thepurpose is to gain a deeper understanding of how LinkedIn is used which is based on the uses and gratifications theory. To examine this an abductive approach has been used, and four semistructured interviews have been done to gather data from the recent graduates. The study shows that recent graduates with a Bachelor of Science in Media Technology use LinkedIn as a tool for job search, but do not use the opportunity to network to its fullest potential. The recent graduates in this study are also passive users who use LinkedIn as a place to gather information that can be used later. This strengthens the earlier studies done in the field that students and recent graduates use LinkedIn passively and do not use the functions “liking”, “commenting”, “sharing” and “posting” to be more visible to the fullest. The recent graduates are aware of the opportunities LinkedIn provide and that it is beneficial for them to be more active there than they are today but find it difficult to know what they would contribute with by being more active.

The popularization of professional virtual communities (PVCs) as a platform for people to share experiences and knowledge has produced a paradox of convenience versus security. The desire to communicate results in disclosure where users experience ongoing professional and social interaction. Excessive disclosure and unsecured user security behavior in PVCs increase users’ vulnerability to technology threats. Nefarious entities frequently use PVCs such as LinkedIn to launch digital attacks. Hence, users are faced with a gamut of technology threats that may cause harm to professional and personal lives. Few studies, however, have examined users’ information security behavior and their motivation to engage in technology threat avoidance behavior in a PVC. This study tested a professional virtual community technology threat avoidance model empirically. The model was developed from the conceptualization of different aspects of the technology threat avoidance theory, social cognitive theory, and involvement theory through an integrated approach. This quantitative study employed a random sampling methodology. Prior to collecting data for the main study an expert panel review and a pilot study were conducted. A web-based survey designed with a 5-point Likert scale was distributed to 1285 LinkedIn members to gather self-reported data on users’ technology threat avoidance behavior. Confirmatory factor analysis (CFA) and structural equation modeling (SEM) were used to analyze the data gathered from 380 respondents. The results of the data analysis revealed that perceived susceptibility, perceived severity, and information security knowledge sharing are strong predictors of avoidance motivation. Information security knowledge sharing had the most significant predicting effect on avoidance motivation in PVCs. Also, self-efficacy, group norms, and avoidance motivation all have a significant predicting effect on users’ information security avoidance behavior in PVCs. However, information security experience and safeguarding measure cost do not have a significant predicting effect on users’ information security avoidance motivation. This study makes significant contributions to the IS body of knowledge and has implications for practitioners and academics. This study offers a comprehensive model through the integration of behavioral and cognitive theories to better understand user information security behavior in PVCs. The model also identifies essential elements to motivate users to engage in technology threat avoidance behavior.

La investigación se centra en conocer la relación entre el área de marketing y recursos humanos. Se enfoca en la estrategia de Social Selling y cómo repercute en la marca empleadora. La metodología propuesta por Rosengren y Bondesson (2015) se emplea a la organización multinacional IBM, Perú. La muestra, tiene 3 pilares: perfil abierto a la diversidad e inclusión, innovación y línea de carrera. Es relevante realizarla dado que el Social Selling es una estrategia que por primera vez se desarrolla dentro del marketing de IBM y de LinkedIn, Asimismo, se considera relevante porque se logra demostrar el posicionamiento de su marca empleadora. La metodología se basa en un enfoque cuantitativo con el apoyo de encuestas, a través de ellas se analiza el efecto de la iniciativa por IBM en el atractivo de la marca en potencial talento y así se analiza la incidencia en el área de recursos humanos. Los objetivos toman 3 factores que permiten medir el Employer Branding: la capacidad de la marca percibida, la percepción de la marca como empleador y el atractivo de la marca como empleador. Cabe mencionar que las técnicas de análisis se dan a través de la modelación de ecuaciones estructurales (SEM).

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Detta är ett examensarbete vid fakulteten Teknik och Samhälle på Malmö högskola. Syftet med uppsatsen är att skapa en ögonblicksbild över hur användandet av sociala medier ser ut i den utvalda respondentgruppen samt att undersöka hur de resonerar när de väljer att lägga tid på sociala medier.Uppsatsens resultat utgörs av intervjuer utförda tillsammans med 10 personer i åldrarna 20 – 30 år. Materialet som samlats in från intervjuerna har sammanställts för att skapa gemensamma svar. Svaren har analyserats och därefter jämförts med statistik från databasen Orvesto, som utgörs av TNS SIFOs undersökningar. Detta har skapat en övergripande bild över hur respondentgruppen använder sociala medier samt resonerar kring ämnet, och resultatet från intervjuerna har satts i jämförelse med vad statistiken säger.Sociala medier används flitigt hos respondentgruppen och det är inte alla som tycker att de använder sociala medier i en lagom mängd. Att använda sociala medier med måtta är bäst, det håller intervjupersonerna med varandra om. Att bryta mönster och göra annorlunda är även en upplevelse deltagarna varit med om. Det var enligt intervjupersonerna en nyttig upplevelse eftersom det ofta krävs att de blir tvingade till att göra annorlunda och ändra på sig för att det faktiskt ska ske. Upplevelsen bekräftade mångas tankar om att sociala medier egentligen inte tar upp en viktig plats i deras liv, och att det egentligen inte behövs i den mängd det används idag. Många insåg även att de använde sociala medier för mycket, men hade ändå svårt att sluta använda det i samma omfattning efter avslutad intervention.I slutet av uppsatsen finns en diskussion där författaren diskuterat och jämfört teori med resultat. Författaren har även diskuterat hur olika delar i arbetet stärker varandra. / This is an essay written at the Faculty of Technology and Society at Malmö University. The purpose of this paper is to create a picture of how the use of social media looks like in the chosen respondent-group and to explore how we think we choose to spend time on social media.This essay consists of the interviews conducted with 10 people aged 20 - 30 years. The material collected from the interviews has been compiled to create common responses. The responses have been analyzed and then compared with data from the database Orvesto constituted by TNS SIFOs surveys. This has created an overall picture of how the respondent-group is using social media and how they think about it. I’ve put the results from the interviews in comparison to what the statistics say. This has strengthened my result.Social medias are used very much in the group of respondents and it’s not everybody that thinks that they use the social medias in a correct amount. To use social medias in just the right amount is the best, that’s a thing the respondents agree with each other about. To break a pattern and do different is an experience the participants have gone through. It was according to the interviewed people a very healthy experience since it often takes a forced action for them to do differently and break their patterns. The experience confirmed a lot of peoples’ thoughts about social media, that it doesn’t take that big of a place in their lives and that they actually don’t need it that much. A lot of people realized that they use social medias too much, but they still had a hard time to stop using it after the intervention.In the end of the essay there is a discussion that compares the theory with the result. I have also discussed how different parts of the work are strengthening each other.

Organisationer och företag använder idag frekvent sociala medier för att skapa deltagande hos sin målgrupp. I vårt digitala samhälle och stora mediebrus behövs strategier och medvetenhet kring vilka inlägg i sociala medier som lyckas generera högst deltagande. Denna uppsats identifierar utbildningsföretags inlägg på sociala medier som lett till högst deltagande. Syftet med uppsatsen är att finna eventuella mönster i dessa. Syftet är även att bidra med aktuell kunskap som utbildningsföretag, och företag i allmänhet, kan ta del av i sitt arbete med att skapa deltagande genom sociala medier. Uppsatsens undersökning genomförs genom kartläggning av utbildningsföretags inlägg på sociala medier under en begränsad tidsperiod. Utifrån kartläggningen identifierades inlägg med högst antal gillamarkeringar, kommentarer och delningar som sedan sammanställs i cirkeldiagram. Resultatet visar att samtliga inlägg som genererat högst deltagande är informativa, med undantag för uppdatering av omslagsbild och videopresentationer. Resultatet visar även att inlägg som handlar om lediga tjänster, artiklar om skolor, information om SFI (svenska för invandrare) och mobiloptimering genererar högst deltagande. / Organizations and enterprises frequently use social media as a strategy to create participation within their group of target. Strategies and awareness are needed in order to publish successful posts in today’s society and large media noise. This essay focuses on distinguishing which posts by educational companies have generated the most interactions during a specific time period.The purpose of this study is to identify posts with the highest participation rate and find potential patterns within them, in addition to identifying current knowledge and contributing new knowledge for primarily, but not limited to, educational companies to use. This study shows that informative posts are the most successful posts in terms of generating participation,with an exception of cover photos and video presentations that also generated high participation.Furthermore, posts about job openings, articles about schools, Swedish for immigrants and mobile optimizing were the posts that generated highest participation.